A Nonproit’s Guide - frontstream.com · he online category includes email content marketing...
Transcript of A Nonproit’s Guide - frontstream.com · he online category includes email content marketing...
1A Nonprofit’s Guide: Boosting Corporate Donations & Sponsorships | FrontStream
A Nonprofit’s Guide: Boosting Corporate
Donations & Sponsorships
2A Nonprofit’s Guide: Boosting Corporate Donations & Sponsorships | FrontStream
If you downloaded this guide …
You already know that companies in your community
are looking for meaningful corporate social responsibility
(CSR) projects to support. Corporations want to give back
while increasing employee engagement, attraction, and
retention at the same time.
Are you using EVERY online technique you can to
encourage employers, employees, and their extensive
social networks to donate to your cause? Corporate
support of your nonprofit organization can go so far
beyond making a pitch and getting a check!
This step-by-step guide will demonstrate how nonprofit
organizations like yours are using digital marketing
techniques to increase corporate donations. You’ll learn
how to optimize your online presence to reach the right
corporate audiences and understand what businesses
look for when vetting charities to support!
Corporations want to give
back while increasing
employee engagement,
attraction, and retention at
the same time.
3A Nonprofit’s Guide: Boosting Corporate Donations & Sponsorships | FrontStream
The problem: In your own words
We asked 500 individual nonprofit professionals to
complete an extensive survey related to corporate
sponsorships – and for the most part, we found that
organizations are looking for cash. However, a chunk of
requests were for in-kind donations, with gift cards and
vouchers typically topping that list.
When we asked charities to tell us what their experience
was like working on corporate sponsorships, we heard a
lot of the same themes:
We collected 486 comments and discovered they fell
into three categories:
Competition: Our organization doesn’t stand out
in the crowd of good causes.
Motive: Corporations don’t see a connection between
our cause and what they do.
Network: We don’t know how to get in touch with the
right person at the business.
When we talk to corporations who use FrontStream
products for workplace giving projects, we hear that they
are often overwhelmed by requests from good causes.
For instance, the average hotel chain receives roughly
400 donation requests a year. A sports team receives
TRIPLE that amount!
Those requests range from the request for cash or grants,
to gala items like tickets or gift certificates.
“ (We face) competition from higher profile or
preferred type of hosts – hospital foundations,
national or regional charities, international
disaster response.”
“ We are a tiny nonprofit organization, and it’s difficult
to find time for relationship building.”
“ There’s just never enough time. Wish I had
started sooner.”
WHAT TYPES OF DONATIONS DO YOU REQUEST FROM BUSINESSES OR CORPORATIONS?
IN-KIND DONATIONS physical items such as gift cards, autographed memorabilia, spa pack-ages, etc.
99.9%
SPONSORSHIPS Events-based monetary donations for things such as a gala, walk / run / ride, etc
92%
GRANTS Project based monetary donations for things such as building a playground or community garden
63.8%
UNRESTRICTED FUNDS Money for operations or where most needed
73%
IN-K
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4A Nonprofit’s Guide: Boosting Corporate Donations & Sponsorships | FrontStream
Employees of all
demographics are
increasingly saying
that they want to have
a say in how their
funds are used
5A Nonprofit’s Guide: Boosting Corporate Donations & Sponsorships | FrontStream
But, how do businesses want to support
good causes?
For corporations, philanthropy is becoming more clearly
defined and is expected to be strategically aligned with the
goals of the business. We asked hundreds of corporations
why they choose to support a charity and discovered quite
a few distinct themes stand out.
Corporations consistently tell us they look for three things
in a charitable partnership:
• Alignment with mission/values
• Opportunity for unique employee experiences
• Your ability to show measurable results
The importance of targeting the right
corporate partners
Research by the Lilly Family School of Philanthropy at
Indiana University found a healthy majority of companies
(77%) say they only establish a corporate giving
partnership with nonprofits whose mission overlaps with
the company’s values.
Where is this coming from? Rising trends in
workplace philanthropy!
Employees of all demographics are increasingly saying
that they want to have a say in how their funds are used.
They are looking for unique participation experiences
(like peer-to-peer events and challenges!) and want their
employer to engage in causes that reflect their values.
“It’s easy to engage Associates when they
feel so strongly about Avon’s causes, and
we make it easy for them to participate.
They can see an immediate impact of
their efforts.” – Avon Foundation
This really comes into play when we look at the Millennial
and Generation X cohorts. These employees regularly
tell their bosses that they want to choose how they give,
and they often want to participate in an activity that
benefits a charity. If there’s a cash match or opportunity
to give from the company as well, that’s fantastic – but
employees are prioritizing experiences when it comes to
workplace philanthropy.
A disconnect exists between the businesses that want
to give back and the charities that need support, some
of which can be explained by how nonprofits solicit
sponsorship requests:
The majority of requests are happening in person and by
phone. This means that one of the biggest hurdles has
already been conquered: access. If you’re at the point
where you have a face-to-face meeting or a phone number,
your organization is already a few stages into
the sponsorship journey!
80%
60%
40%
20%
SPONSORSHIP REQUESTS SOLICITATION BY
COMMUNICATIONS CHANNEL
BY
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6A Nonprofit’s Guide: Boosting Corporate Donations & Sponsorships | FrontStream
But take a look at the least used solicitation
channel: online
The online category includes email, content marketing,
social media and advertising. This channel is the least
used by nonprofit organizations, and contains the most
opportunity for future success.
What can you do about this?
Digital tactics can help your organization stand
out to corporations looking for philanthropic
opportunities. Let’s talk about how we can get
that done.
First, build your ideal corporate partner profile
Many charitable organizations already have typical donor
profiles that list the common characteristics of your most
loyal supporters. You might even have a digital donor
profile that includes more specific information about your
supporters’ online habits and interests.
What does an ideal corporate partner look like to you?
For instance, if you are a food bank, a grocery-store
chain would be an excellent match. If you’re a school, a
company that makes products or services for children
may be interested in supporting you.
Digital tactics can help
your organization stand
out to corporations
looking for philanthropic
opportunities
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If you’re wondering how to research the best
companies to target, here’s how to get started:
Hunt for CSR or sustainability reports:
Businesses, especially larger or multi-national
corporations, now make a point of publishing
information about their philanthropic projects and
successes. These reports are often available on their
corporate websites.
Dive into the Sustainability Disclosure Database:
This searchable online database includes reports
published by companies all around the world. The free
version contains a limited number of data points per
each registered report. The complete version contains all
available data points.
Sign up for 3BL Media:
3BL Media emails include fresh news reports and
blog articles about corporate social responsibility.
Corporations share information about their charitable
campaigns and social good initiatives.
Google Alerts:
Create and set Google Alerts notifications so
that you are notified when there is news about
local businesses and charitable activities related
to your cause. You’ll be more efficient finding
great corporate partners if you’re reaching out to
businesses who are a good fit for your cause.
Now that you know who to target, you can use
inbound marketing strategies to reach them
Inbound marketing helps you find supporters who are
more likely to convert to donors, event participants,
partners, or volunteers.
8A Nonprofit’s Guide: Boosting Corporate Donations & Sponsorships | FrontStream
What is inbound marketing?
It’s what Hubspot.com calls the “process of attracting the
attention of prospects, via content creation, before they
are even ready to buy”. While outbound marketing blasts
out to everyone (think billboards or print ads), inbound
marketing helps the right people find you through
strategic articles, social posts, videos, and everything
else you create!
Get started with inbound marketing
1 Give corporate partners a home on your website
Start with a dedicated section on your website with
as much detail as possible. A specific page or area for
corporate partnerships will boost your online visibility
and will be easier for your supporters to share online.
Plus, a partner page gives confidence to partners
who are looking for a structured corporate program
to participate in. Check out how Cancer Research UK
designed their corporate partners page.
2 Write about what sets you apart from
other organizations
Write in a way that is persuasive to the corporate
personas you have determined are the best fit for
your cause. And make sure to give examples that
paint a picture of what employers can do with
their colleagues!
For instance, Little Brother Friends of the Elderly
Chicago uses a section on their website to write about
how: “Groups of coworkers can work together to
purchase special gifts for elders, ensuring every elder
feels remembered around the holidays.”
Great inbound marketing content ideas for blog
articles and newsletters:
• Tell success stories around your events, your programs, and
your other partnerships. Corporate partners need to know their
participation will result in positive outcomes for the community.
• Talk about the demographics of your supporters and highlight
their likes and dislikes. Corporations like to partner with
organizations that reach their target demographic. Be sure to
show how your organization appeals to a corporate partner’s
typical customer or employee profile.
• And of course, include as many photos & videos as possible
(always great for your SEO)!
Robin Hood Foundation of New York created a short
video that tells corporations how partnering with their
organization will benefit their brand:
RHFNY makes the value proposition clear on their
website: “Align your brand with our caring community.
We’ll work with your company to customize a marketing
campaign that positions your brand as a beacon of hope
for struggling New Yorkers.”
9A Nonprofit’s Guide: Boosting Corporate Donations & Sponsorships | FrontStream
Tip: If employees are participating in a peer-to-peer
event like a fun run or bike-a-thon, you can set a
registration fee or minimum amount to fundraise
to ensure that your organization is compensated
for the effort of putting on your event.
3 Set an appropriate value on your corporate
volunteering experiences
Corporations get a lot out of the experience of
spending a day volunteering! Recognizing this, many
charities ask employers to also contribute financially.
Holland Bloorview Kids Foundation writes: “We ask
our corporate partners to make a minimum donation
of $1,500 per Corporate Volunteer Day to help fund
our Ravine Arts Program.”
Second Harvest reserves food bank sorting
experiences for companies who achieve Charitable
Partner status through “a minimum contribution
of $500.00 or $1000.00 of gift in kind/service
value within the last calendar year.”
10
4 Give employers a branded toolkit
Toolkits are especially handy if you have corporate
participation in a Giving Day related to your cause.
Send them a campaign timeline with scheduled
activities like emails and follow-up reminders to staff.
This can be the same for every employer, as long as
it’s customized!
Ideally you want to make it as easy as possible for
your sponsors to get on board – that means they’ll
need more than just your logo! They’ll need campaign
hashtags, drop dates for their editorial calendars,
cause messaging, and as many suggestions as
possible to help them participate.
Elements of a great employer toolkit
Fundraising email copy that employers can send to
employees
A unique and branded donation form for your partner
that includes a thermometer or donation tracker
Images or graphics pre-sized for social media that
promote your cause
Shareable photos or quotes related to
your organization
Infographics that include your metrics (Canva.com,
Easel.ly and Piktochart.com are good resources for
creating infographics)
Talking points about your organization that your
corporate champion can use to inspire their
coworkers to participate
11A Nonprofit’s Guide: Boosting Corporate Donations & Sponsorships | FrontStream
5 Measurement matters: Help corporate partners
quantify their impact
Companies are results-oriented! Include metrics
on the successes of your events, projects or
campaigns and personalize them for your
corporate partners.
It’s important because companies need to share
this information with their own stakeholders – this
helps demonstrate the positive impact that your
efforts are creating. Plus, you can then collect the
metrics and information to put together external
reports that anyone can view on your website.
For example, The Children’s Society created an online
impact report that quantifies the yearly work of staff,
volunteers and partners
6 Focus on keywords to attract corporate support
Don’t forget to do your keyword research first!
Keyword research helps you find the words that can
give you the most traffic with the least competition
from other bidders. When you do sit down to write
your content pieces, make sure your keywords (for
instance: “corporate volunteering”) are in your title
description, and alt tags on images.
To go step further, the Google Ad Grants program
provides free AdWords advertising to select
charitable organizations. It’s designed to help
organizations extend their public service messages
to a global audience in an effort to make a greater
impact on the world.
7 Use social advertising to target corporate employees,
CSR officers & HR directors
Social media platforms like Facebook, Instagram,
Twitter and LinkedIn offer you the ability to create a
“target audience” of people you’ve identified by their
characteristics (such as location, age, interests and
more). You can then set your ads to display to only
those folks, which can help you find professionals
that are far more likely to support your organization or
participate in your event.
Social advertising is low-cost and you can control your
90%
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WHAT TYPES OF BENEFITS DO YOU GIVE YOUR SPONSORS
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12A Nonprofit’s Guide: Boosting Corporate Donations & Sponsorships | FrontStream
Job titles to target in LinkedIn:• Human Resources Officer/Manager/Director
• Corporate Social Responsibility Officer/
Manager/Director
• Sustainability Officer/Manager/Director
• Employee Engagement Officer/Manager/Director
• Development and Fundraising Officer/
Manager/Director
• Community Outreach Specialist
• Donor Relations Manager
• Director of Special Initiatives
Ask if your potential sponsor
can give you time and
resources instead. Like a a few
hours worth of time from their
in-house graphic designer.
daily budget, overall spend, and length of campaign.
LinkedIn is particularly useful for nonprofits, as it allows
you to target individuals by company and job title!
If your budget is tight, LinkedIn often offers users $50 ad
gift cards as an incentive to get them to try the service.
See if someone in your network has a gift card, or try
contacting the LinkedIn For Good team for one.
8 TIP: craft a compelling call-to-action inside
your advertising
“Donate to us” isn’t the only action you can ask your
corporate prospects to take. Think of other call-to-
action items that would encourage people to click,
read, or share.
For instance, you can ask them to sign up for your
newsletter to learn more about your organization,
register themselves or a workplace team online
for a fundraising event, or download a guide about
partnering with your cause.
Also, donor stories or case studies make a great
call-to-action: “Hear how a company like yours was
successful partnering with us!”
9 Reach out to corporate sponsors for
digital resources Diversify how you reach out to corporate partners
and get creative with your ask! If your pitch for a
cash donation is turned down or significant in-kind
donations aren’t possible this year, ask if your potential
sponsor can give you time and resources instead.
Employers tell us they are rarely asked for this!
Some ideas include a few hours worth of time from
their in-house graphic designer, a portion of their
13A Nonprofit’s Guide: Boosting Corporate Donations & Sponsorships | FrontStream
digital advertising budget to run ads for your cause,
or employees to volunteer with these projects for a
longer time period.
10 Always include corporate gift matching on your
donation forms
According to the Giving in Numbers Survey by the
Committee Encouraging Corporate Philanthropy, 9 out
of 10 companies offer an employee matching program.
Many employers will match all charitable donations
made by their employees – often dollar-for-dollar!
Reminding donors that their donation could be
matched by their employer is a simple way to
potentially double the impact of the generous gift.
In fact, just mentioning employer matching to
donors on an online donation form can result in a
71% increase in response and a 51% increase in the
average donation amount!
Many employees aren’t aware if their employer offers
corporate gift matching. The best way to encourage
matching gifts is to integrate a gift matching database
into your online donation forms.
When this application is enabled, a field appears near the
payment details section on the donation form. Donors
simply have to enter the name of their employer and
search to see if they are listed. Donors must then go
to their employer (often their HR department) and
submit evidence of their gift so that the corporation will
subsequently donate.
Make sure your donors receive a follow-up email from
your organization that reminds them to submit their
donation to their employer!
“Every time I send out a reminder, I get
money in the door.”
– Linda Stark, California Polytechnic State University,
Matching Gift Specialist
14
If you think it’s difficult to find a good corporate partner
for your nonprofit, think again – there are tons of
companies out there looking to help a charity just like
yours! The result is a win-win situation on both sides: a
solid corporate social responsibility program for them,
and additional fundraising success for you. You could
be forming lifelong partnerships and creating loyal
supporters in more ways than one.
Research potential employers with a mission
alignment close to your own.
Create a “ideal employee profile” to use
targeted CTAs (like social ads) to recruit
corporate sponsors and volunteers.
Build online content that speaks to CSR
objectives and promises to deliver metrics at
the end of the event or campaign.
Offer volunteering experiences that appeal
to employees
Build integrated corporate gift matching
into your online donor experience –
And schedule that follow-up in your
communications pipeline!
Broaden your ask to include digital resources
or “expertise” donations.
Your To-Do ListGet started today!
Want some extra help? Ask us about our 1:1 training options.
Schedule a demo @ www.frontstream.com/panoramaTalk to us: [email protected] or 800-687-8505 x1
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