A Course Portfolio of 6Qualicon

7/28/2019 A Course Portfolio of 6Qualicon

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A Course Portfolioof 6Qualicon

Manalili, Katrine S.

TTh 2:55 4:25

1. Dimensions of Quality

a. Performance

Discussion

This dimension is all about the fit of acertain product to the customer.


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Example

MAC pc

Pictures

b. Features

Discussion

Features are distinct characteristics orquality of a particular product.

Example

Cd deck in a car

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c. Reliability

Discussion

Reliability is the span of use of a certainproduct or how long it can survive.

Example

Apple Pc

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d. Conformance

Discussion


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It is a confirmation that a productfollows a certain requirements of thecompany.

Example

Toyota cars

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e. Durability

Discussion

Durability is the ability of a product to lasta long time without significantdeterioration.

Example

Levis pants

Picture


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f. Serviceability

Discussion

Servicing of an item can beaccomplished with given within a specifiedtimeframe.

Example

Sony service center

Picture

g. Aesthetics

Discussion
http://www.businessdictionary.com/definition/servicing.htmlhttp://www.businessdictionary.com/definition/accomplished.htmlhttp://www.businessdictionary.com/definition/servicing.htmlhttp://www.businessdictionary.com/definition/accomplished.html


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Aesthetic is the physical appearance ofa product.

Example

Shampoo

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h. Perception

Discussion

Perception means that how well yourproduct is known in the market.

Example

Cdr -king

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SUMMARY

The dimensions of quality have a big impact in selling a product.

Each product must follow the rule that are stated in eachdimensions, so that your company will be successful as well asyour product.

Quality & competitive Advantage

Discussion

Quality is the ongoing process ofbuilding and sustaining relationships byassessing, and fulfilling stated and impliedneeds.

Example

BPI banking

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Discussion

Competitive advantage it is the ability ofa company to be on the top even if theyhave many competitors in the market.

Example

Microsoft

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SUMMARY

Quality and Competitive Advantage goes together or supporteach other if you have this two you have a higher chance toincrease your market share and profitability of your business.

The Importance of Customer needs and Satisfaction

Discussion

It is easy to make assumptions aboutwhat customers want and need.Interviewing customers provides thecompany with up-to-date information oncustomer priorities, clarifies likes and


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dislikes. In this kind of strategy it can helpthe company to improve their products aswell as their services.

Example

Fast food chain

Picture

Summary

Customer Needs and Satisfaction for a large company likeMICROSOFT it is very important to them that they will meet theircustomer needs and satisfy them.

The importance of leadership in business organizations

Discussion

Leadership is important in the success ofthe whole company. If the company has a

good leader then your company mighthave a competitive advantage over othercompanies.

Example

A good example of this is the president


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Picture

Summary

Leadership is a big factor in the success of the business. In orderto have a good market share & high profitability you need to havea good leader to guide your employees in the future plan of yourbusiness.

Success stories of business & I.T leaders

Discussion

To have a successful it business youneed to have I.T professional personnel tohelp you in your objective.

Example

Network Administrators

Picture


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Summary

One of the key features of having a successful |.T business is that

you need to have responsible I.T personnel that can guide you inthe success of your business.

Seven habits of highly effective people

a. Be proactive Discussion

It means that when you do something you need toaccept what are the consequences of yourdecisions.

ExampleA dean in a school

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b. Begin with the end in mind Discussion

You need to envision your characteristic roles andrelationship in life.

Example


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A professional I.T Picture

c. Put first things first Discussion

In life you have priorities and if want that prioritiesto be successful you need to put them first before

anything else. Example

Finish studies Picture

d. Think win- win

DiscussionThis habit is more likely being an optimistic personyou need to think positive in order for you to winyour goals in life.

Example

Having your own company in the future Picture


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e. Seek first to understand, then to be understood

DiscussionThis creates an atmosphere of caring, respect, andpositive problem solving.

ExampleTeachers

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f. Synergize

DiscussionCombining the strengths of people through positive

teamwork to achieve their goals in life. Example

Team work Picture

g. Sharpen the saw Discussion


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This habit lets you sharpen your in skills in everyaspect of your life.

ExampleCritical thinking

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SummaryThese seven habits help us to be more productive in life and to besuccessful.

Business pressure Organizational responses and I.Tsupport

a. Market Pressure

DiscussionAffects remaining available market share as well

as market Example

Demand and supply of goods Picture

b. Technology Pressure Discussion


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Nowadays in every minutes and seconds that passa new technology is being develop and use by people.

ExampleInventors

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c. Societal Pressure

DiscussionWe are all seeking to develop and maintain our identity,and this is done within a social context. Once we havebeen attracted to a social environment, and investedsome time in it, we become committed, and feelobliged to behave in ways that, to some degree,conform.

ExampleEnvironment

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Organizational Responses

a. Strategic System Discussion

It is an advantage for the company to theirsuppliers to prevent their competitors who enters theirmarket.

Example


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Buy one Take one Picture

b. Customer focus Discussion

This is the differentiation of attracting thecustomer from keeping the customer.

ExampleSales talk

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c. Make to order Discussion

It is a strategy wherein the company will acceptcustomized order and release it in public.

ExampleShoes

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d. Mass customization Discussion

It is a strategy wherein they customized product tofit with their customers.

ExampleCell phones

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e. E-business & E-Commerce

DiscussionDoing business electronically.

ExampleOnline shopping

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Summary

The business pressures are market pressure, technologypressure, and societal pressure. The organizational responsescompose of strategic system, customer focus, masscustomization, make to order and e business or e commerce.


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I.T people and Careers

1. Chief information officer

Discussion

Highest ranking IS manager. Example

IS manager Picture

2. IS director Discussion

Responsible for managing all systems throughoutthe organization.

ExampleIS Director

Picture

3. Information Center Manager Discussion

Managing IS service center. Example

Information center Manager Picture

4. Application Development Manger Discussion


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Coordinates and manages new systemdevelopment projects.

ExampleApplication Development Manager

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5. Project Manager

Discussion

Manages a particular new system developmentproject.

ExampleProject Manager

Picture6. System Manager

DiscussionManages an existing system.

Example

System Manager Picture

7. Operations Manager Discussion

Supervises the day to day operations of data. Example

Operation Manager

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8. Programming Manager Discussion

Coordinates all applications programming efforts.

ExampleProgramming Manager

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9. System Analyst Discussion

Interfaces between users and programmersdetermines information requirement.

ExampleSystem analyst

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10. Network Manager Discussion

Maintain the network of the company. Example


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Network manager

Picture

11. Emerging technologies manager Discussion

Forecast technology trends and evaluates and

experiments with new technologies. Example

Emerging technologies manager Picture

12. Database network manager Discussion

Manages the organizations database. Example

Database network manager Picture

13. Auditing or computer security manager Discussion

Manager ethical and legal use of informationsystem.

ExampleComputer security manager


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Picture

14. Web master Discussion

Manages the organizations World Wide Web.

Example

Web master Picture

15. Web designer Discussion

Creates World Wide Web sites and pages. Example

Web designer

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SummaryNowadays there are so many I.T jobs in the industry. They are

professionals that help the I. industry to develop new technologyin the market.

Software Quality Assurance

DiscussionConsists of a means of monitoringthe software engineering processes andmethods used to ensure quality.

ExampleSoftware that has ISO certificates

Picture

SummarySQA
http://en.wikipedia.org/wiki/Software_engineeringhttp://en.wikipedia.org/wiki/Software_engineering

A Course Portfolio of 6Qualicon

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