7. Role of Frontline Supervisor

8/16/2019 7. Role of Frontline Supervisor

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TOTAL MINING MANAGEMENT SERVICES

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Front Line Supervisor ACARP Presentation

PO Box 1225

Newcastle NSW 2300

Phone + 61 2 4927 5511

Fax + 61 2 4927 5522


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Front Line Supervisor 2


Typical industry advertisement

Deputy/Crew Supervisors will need their NSW 3rd Class Certificate of Competency;

A good understanding of modern development mining processes and methods;

Eperienced in fault finding and pro!lem solving s"ills that contri!ute to innovative outcomes;

Competent organisational# communications $ planning s"ills that contri!ute to productive and harmonious

relations and strategic planning%

&ood leadership and eperience# applying these s"ills in a mining environment;

An a!ility to wor" with# through and for other people;

'eamwor" s"ills that contri!ute to productive wor"ing relationships;

(nderstanding of# and a!ility to comply with and promote the NSW )ccupational $ *ealth Safety Act# and

Coal +ines *ealth $ Safety ,egulations

*ave understanding of ris" management processes and the use of safe wor" procedures

-e comforta!le performing the full range of mining or trade tas"s in which you have !een trained

Computer S"ills


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If only ?

If only it was the case ofimplanting a new chip into a deputy and then

transforming theminto the new model Front

Line Supervisor


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Leadership


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Communication

FLSCrew


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Communication + Teamwor ! Success


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Accounta"ility


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Front Line Supervisor


#entorin$%Coachin$ opportunities of your crew


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Front Line Supervisor !


Team wor%Team leader %FLS

Providedirection,leadershi

p andmentorin

g as

required

T e a m w

o r k

FLS


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Front Line Supervisor "#


&ssence of the role of FLS


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Front Line Supervisor ""


Traditional #ine Site 'r$anisational Flow Chart

Mine Manager

Production Manager

Undermanager in charge

Shit Undermanagers

!eputies

Crews


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Front Line Supervisor "2


Constipated Information Flow Chart

!"#unit 1

!"# unit $ !"#

unit %&as

!rainage

Long'all

UnderManagerShit 1

Pro(ectwork

)elt*nstallation

Under

ManagerShit $

!"#unit 1

!"# unit $

!"#unit %

&as !rainage

Long'all

Pro(ectwork

)elt*nstallation


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(ew streamlined

Area of Responsi"ility 'r$anisational Chart

Mine Manager

Development Superintendant

Frontline Supervisor

Crews


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Process )riven Information Flow Chart

DEVunit 1

DEV unit

DEVunit !

"as Drainage

Long#all

$ro%ectwor&

'eltInstallation

DEVunit 1

DEV unit

DEVunit !

"as Drainage

Long#all

$ro%ectwor&

'eltInstallation

Under Manager

Shit 1

UnderManagerShit $

ShitU+M has

anovervie

w oshit

workingsut doesnot run

the

process

(he )ow of information is directly from process to process teammem*ers and will re)ect current up+to+date information

and the , hour plan


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Roles of Front Line Supervisor

-

'

'ind

'eather

Pre-.ight!ata$/hrplan

Tra0c Control

eed to suppl2 tools and radar to enale Pilot+Supervisor to

get rom 3 to )"nsure that

equipment is4t or purpose

Communication with cross mate. /ndermanager 0if reuired2

or superintendent3coordinator

Crew withappropriate

skills

3ilit2 or FLS to make decisions on the (o as circumstances dictate

Planningto keep on

course

7. Role of Frontline Supervisor

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