5 reasons why email marketers using a ‘no reply’ address are using a no win tactic
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Transcript of 5 reasons why email marketers using a ‘no reply’ address are using a no win tactic
• You get an email from your friends or colleagues and you revert them back, it is very common, but when you get an email from any company with “no reply” text, it shows lack of information.
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It is very important for any person to exchange an information, values for
trusted relationship.
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So it is equally important in email marketing. You want to build an
relationship with customers and value and you want to exchange an worth
while relationship
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We have done research, we found that stock answers:
“nobody replies to emails these days”“I don’t want my inbox cluttered”
“I don’t have the time to read them so what’s the point?”.
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When you send an email with “No reply” they think you are least bother
about their views or requirement. Which is totally opposite isn’t it?
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Spam complain
Not every recipient look for unsubscribed button, some look for
reply to stop the mailing.
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If you stop them using this method, either by bouncing their response or by using a
noreply@ email address, un subscriber will make your email spam, along with the
damage to your email reputation and delivery rate.
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You will miss out on being added to subscribers’ contact lists
Best way to get our email go into customers inbox is that, people add you in their contact
list.
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If you are using “no reply” why would any one add you in their contact list.
Yahoo and gmail are the best for adding, as they direct add contact in
their like/trusted list
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So by encouraging the reply button, you are helping to build your own
deliverability rates
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You’ll limit your ability to bypass spam traps
Auto response are the thing you will obviously ignore. Right?
Wrong, auto response provide important information for email marketers.
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You may be damaging your brand online
This is the most important reason why you should not use “no reply” as an customer would think that you are least interested in what they think or their opinion.
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Seeing a no reply address or receiving an auto-response from you saying “do not reply to this email” can only leave
them with the exact opposite impression. Namely, that you don’t want to hear what they have to say. And that’s not good for your brand.
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You may be missing out on sales opportunities!
It’s true. Subscribers don’t only use the reply button to unsubscribe. There’s a good chance you’ll be missing out on replies from subscribers requesting more information, or asking for a call from you. You could be missing out on buying signals, or even orders!
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