5 Jacky Berry M25

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©British Medical Association Jacky Berry, Librarian 5th May 2016 BMA Library Helping you do more, be more

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Jacky Berry, Librarian5th May 2016BMA Library

Helping you do more, be more

British Medical Association

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Libraries are expensive animals5th May 2016

British Medical AssociationProject starts in March 2006 for a year:

Do we need the service?

Is it value for money?

Is the Library future-proofed?

What are the costs?

Can we save money?

Background5th May 2016

British Medical Association5th May 2016

British Medical AssociationBackground5th May 2016

To future proof and make the service valuable to membersRestructure Process

British Medical AssociationProgress5th May 2016Footfall (per annum)200620082681857678692012201518926

British Medical AssociationProgress5th May 2016Printing FacilitiesPrinting system introduced from the 1st Oct 20121200 registered users20122016 (until March)2500 registered users

British Medical AssociationProgress5th May 2016Loans Service2006205818693200886022012201520712

British Medical Association

MembershipProgress5th May 2016

British Medical AssociationSegmenting target audience and meeting the needs and wants of all different members

Promotional activities in the members workplace & universities

Cross-working with other departments to promote library services

Open evenings, Dr Clarke weekends

Digital presence and social media (website, facebook, twitter, )

How?5th May 2016

British Medical AssociationClinical practice, research and professional development of members Ongoing educational needs of doctors and students

Research activities of all BMA departments

Employment and trade union advice given by Regional Services

Work of the BMJ and BMJ knowledge

Other medical related libraries

How?5th May 2016

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Tailored customer services supporting members throughout their studies and career

Constant review of services to maintain quality standards

Evaluation of how new technologies can improve library resources and services

Library staff committed to exceed expectations and establish an open and approachable communication style with members

How?5th May 2016

British Medical AssociationComplete range of core clinical textbooks and career and professional issues collection

Exclusive DVD collection

Important range of print journals

Extensive borrowing facilities

Literature searches

One 2 One Medline training

How?5th May 2016

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Unique reading room facilities with:PC & Wi-Fi AccessStudy areaBook and journal collectionPrinting, scanning and bindingSilent study zoneSelf-service photocopying

Staff library services

Annual Medical Book Awards and Patient Information Awards

How?5th May 2016

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24/7 online access to:

Online catalogue

Medline database access

Ebooks and ejournals

Edocs ordering article service

How?5th May 2016

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Patients

Doctors

Knowledge and skills

Information to support Learning & Development

BMA Library/BMA Services

Aims5th May 2016

British Medical Association

Aims5th May 2016

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Costs reviewed annually by evaluating the use of services and resources

201320031.16m1.14m20061.20m

20161.54mAims5th May 2016

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BMA Library offers a service that is second to none. Senior Registrar Trauma and Orthopaedics

To reiterate my pleasure at discovering the BMA library service, I would just like to say that for the first time since I became a member of the BMA I really feel that I am getting some real benefit out of my membership. GP

Many Thanks for your help. Exams are fast approaching but the BMA library is proving very useful and helpful, thus taking some of the stress away!Student

Great service. Thank you, thank you, thank you.Professor Consultant General surgery

The BMA library, and specifically your help, has probably just saved my bacon in terms of dissertation for Fellowship (Emergency Medicine) exams - it's genuinely made the years of membership worthwhile this week! Many thanks. Speciality registrar A&E

I have found the BMA library a great resource - I only discovered it a few months ago and am finding it immensely helpful. Speciality registrar A&E

How lovely are the staff @the BMA Library? So incredibly understanding + helpful.Twitter message Junior Doctor RadiologyFeedback5th May 2016

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The futureTo continue offering the best learning and development support to membersCentre of excellenceSeamless 24/7 digital accessKeep supporting the work of the BMA/BMJTo continue adapting new technologies to meet demandMaintain uniqueness of customer serviceIncrease e-journals collectionExpand e-book collection5th May 2016

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Questions?5th May 2016

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British Medical AssociationHelping you do more, be more5th May 2016Monday , Tuesday & Friday 9am - 6pm

Wednesday & Thursday 9am - 7pm

www.bma-org.uk/[email protected] 7383 6625 / 6060

BMA LibraryTavistock SquareLondon WC1H 9JP

British Medical Association