2020 DISTRIBUTOR - Microsoft · corporate program solutions large order pricing 24 24-hour service...

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2020 The Best Brands in the Business | bicgraphic.com DISTRIBUTOR REFERENCE GUIDE

Transcript of 2020 DISTRIBUTOR - Microsoft · corporate program solutions large order pricing 24 24-hour service...

Page 1: 2020 DISTRIBUTOR - Microsoft · corporate program solutions large order pricing 24 24-hour service welcome to BIC Graphic superior compliance 13 charges 23 your artwork guidelines

2020

The Best Brands in the Business | bicgraphic.com

DISTRIBUTORREFERENCE GUIDE

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PHONE1-888-446-5242

FAX1-800-753-5690

24-Hour Service1-800-626-9015Credit Department1-800-695-0839

EMAILCustomer Service

[email protected]

Sample [email protected]

[email protected]

24-Hour [email protected]

Customer Service is available 6:00 a.m. to 11:00 p.m. EST Monday through Friday!

Contact Information

Our dedicated customer service team is equipped

with specialized knowledge on all details of the JAFFA® brand.

We are ready to help with recommendations, proofs,

personalization and much more.

[email protected]

YOUR

Awards Recognition

EXPERTS!&

CLEARWATER (HQ)14421 Myerlake CircleClearwater, FL 33760

RED WING5151 Moundview Drive Red Wing, MN 55066

SLEEPY EYE1000 3rd Avenue SWSleepy Eye, MN 56085

MAILINGP.O. Box 23088Tampa, FL 33623-2088

PAYMENTSP.O. Box 844619 Boston, MA 02284-4619

FACTORYLOCATIONS

ADDRESSES

All of the above contact information is valid for all products we offer.

36873

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$20

how to order

CONTENTS

8

4-5 6 632

7

Facebook “f ” Logo

CMYK / .eps

Facebook “f ” Logo

CMYK / .eps

23let’s connect

19how to set up

an account

the all-newbicgraphic.com

distributor self promos

7random samples

9personalization

11-12special

offers

14-17sales kits

18sales tools order form

22image

guidelines

cycle promos

corporate program solutions

large order pricing

2424-hour service

welcome toBIC Graphic

superior compliance

13charges

23your artwork

guidelines

21order status

shipping info

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WELCOME TO Offering everything from awards to writing instruments, the BIC Graphic family of brands and our diverse portfolio of categories bring you an array of solutions for all your promotional needs.

SAFETY & COMPLIANCEWe operate with product safety and compliance standards that we stand

behind, so you can feel confident.

EXACT QUANTITIESNo overs or unders!

Only exactly what you ordered.

NEW PRODUCTSWe launch 100s of innovative, fresh

new products each year.

ALWAYS AVAILABLEItems guaranteed to be in stock

until December 31, 2020.

BRAND PORTFOLIOOur portfolio includes over 60 brands and

retail partners that you know and love. Look for your favorite brands at bicgraphic.com.

DECORATIONWe offer over 15 different decoration methods, including

full-color imprinting and award-winning printing on our golf and calendar lines.

UNIVERSAL SOURCE®

The Universal Source® brand is your solution for direct importing at a great low price. Select from a stock product assortment with low minimums, or create a custom product

with a unique color match, material or design element. We can also offer high volume production quantities

on most stock line items at great savings. Contact your Sales Representative for details.

EXCLUSIVESWe offer over 300 exclusive products, many designed

in-house with contemporary colors and patterns, modern styling and unique details.

ECO-FRIENDLYWe proudly offer product solutions that keep our environment in mind.

Look for this icon throughout thiscatalog and at bicgraphic.com.

USA PROUDWe offer the largest assortment of products made, assembled

and printed in the USA.

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2020 Distributor Reference Guide

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Icons used in this catalog are for illustrative purposes only and are not intended to imply that any governmental body or organization has endorsed BIC Graphic’s compliance program.

Superior Compliance

BIC Graphic is a leader in product safety, quality assurance, social responsibility, supply chain security and environmental stewardship. This includes C-TPAT certification, FDA regulations, technology standards and Prop 65 compliance.

Product SafetyBIC Graphic products are rigorously tested to confirm compliance with CPSIA and other North American product safety laws and standards.

Leading Technology StandardsOur technology items are tested to applicable UL, UN and FCC standards and requirements. All wireless charging devices are Qi compatible.

BPA FREEAll of our plastic drinkware products are BPA FREE.

FDA RegulationsOur Health, Wellness & Safety products go through extensive analysis to confirm compliance with all applicable FDA regulations.

PROP 65Nearly all of BIC Graphic’s product SKUs are Prop 65 compliant and do not require a Prop 65 label when shipping to California.

CPSIAAll of our child products comply with all applicable Children’s Product Safety rules.

The promotional product industry’s only independent, not-for-profit organization dedicated to helping companies provide safe products, has granted QCA Accreditation to BIC Graphic.

Quality Certification Alliance (QCA)

C-TPAT Tier II CertifiedBIC Graphic is C-TPAT Tier II certified by U.S. Customs which evidences our superior commitment to supply chain security.

This program is part of a larger PPAI initiative to create confidence in promotional products as an advertising medium at every level.

PPAI Product Safety Awareness Program

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DISCOVER the all new bicgraphic.com!

Making Mobile MainstreamWe know your business doesn’t only

happen in the office between 9am and 5pm. That’s why the new bicgraphic.com is built for maximum functionality on any mobile

device. When you’re on the go, we’ll be there with you offering the same great experience

time and time again.

Searching for Something?Our new search functionality is built to help

you find much more than just products. Find items by color, price point and more.

Wondering what exactly “pad print” means? The new bicgraphic.com search will take you there.

Always the Best Published PriceNo need to comparison shop. . .

see the best prices online!

Be in-the-knowWhen you want total visibility to your orders, simply log in to your bicgraphic.com account.

Everything You Need, All in One PlaceNo more searching for high-resolution

images, CPSIA documents, or test reports. When you want information on an item,

everything you need will beright there on the product page.

IT’S REALLY ALL YOU NEED!View inventory levels in real-timeGain total visibility to order status

Quickly find new productsLearn about the latest trends from our blog

Get inspired with case studies from successful campaignsFind detailed item info, reports and

high-res images right on the product pageCreate virtual samples

Explore items for target markets Find current catalogs in the iCatalog® Center

Download easy-to-use art templatesCalculate freight estimates

View final artFind tracking information

Retrieve an invoice

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we see you LOVE GREAT DEALS! Just create your new password at bicgraphic.com to

become an insider! Then be on the lookout for great deals at bicgraphic.com/insider.

Business doesn’t only happen in the office between 9am and 5pm! We built the new bicgraphic.com with maximum functionality on

any mobile device. When you’re on the go, we’ll be there with you offering the same great experience time and time again.

gotta be somewhere?WE’RE MOBILE

Our new search functionality is built to help you find much more than just products. Find items by color, inventory quantity, price

point and more. Wondering exactly what “pad print” means? Looking for ordering information?

The new bicgraphic.com search will take you there.

searching?WE MAKE IT FUN

1. Pick your Product2. Select standard options

3. Add to cart and upload art

SAVE up to 30% in 60 seconds!

No need to search for promotions and special offers. When you order on bicgraphic.com you’ll be getting

the lowest published price available on that item!

best priceALWAYS ONLINE!

IMPOSSIBLEsimple

Have a great idea? Create a virtual sample online!

Ordering is quick and

easy!

Be in-the-knowabout your

orderssimply by logging in!

Pick standard options in one simple

step or use easy drop-down menus for advanced options.

the all new bicgraphic.com

the all new bicgraphic.com

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Yearly Promotional FlyerPricing valid for all year!. Remember to include your promotion code on your order.

Use the Easy Order Form on page 18 or contact your Sales Representative for all your catalog and flyer needs.

• Mailings• Leave-behinds• Invoice stuffers• Closing the deal

Potential sales growth with rich promotional offers!

In addition to this Printed Yearly Promotion, please visit bicgraphic.com for WEB-ONLY SPECIALS.

Aggressive promotional offers make this flyer perfect for…

Exceptions:Calendar Products:• Stock, catalog products are available for distributor

self-promotion at end quantity net price less 25%.• Catalog quantity orders must be received production

ready by September 1, 2020 to qualify for discount. After September 1, 2020, price is end quantity net. Early ship discount does not apply.

NOTE: Small quantity custom products do not qualify for Distributor Self Promotion pricing.

Standard set-up and extra charges apply.

Distributor Self Promos*BIC Graphic products are available at net end quantity pricing less 25%…all year long!*Distributor logos must be included in artwork..

NEW Distributor Self Promotion Offers Valid All Year:

• Get 300 BIC® Clic Stic® Pens for only $50

• Get 500 BIC® Sticky Note™ 4" x 3" 25-Sheet Adhesive Notepads for only $60

Please reference promo code DSP20 to receive these special offers. Valid through December 31, 2020.A Distributor Self Promotion (DSP) order is defined as an order with the promotional products distributor logo..

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FREE Random SamplesYou can select any combination of random samples totaling up to $10 at no charge (based off of net end quantity catalog pricing with customer shipper number).

• Additional quantities are billed at net end quantity pricing.

• For all random sample orders, please include your shipping number on your purchase order; otherwise freight will be invoiced a minimum of $5.00 or the actual freight charge, whichever is greater.

• The default shipping method is ground unless otherwise specified on your order.

Send sample requests to [email protected] order sample online at bicgraphic.com

Visit bicgraphic.com for the maximum number of imprint colors available on each item, and for additional product information. Orders must be received at the factory no later than December 31, 2020. For writing instruments and hard goods, large order pricing is valid on orders with immediate shipment only. For calendars, we do offer large order pricing on storage orders.

Available on hundreds of products. We offer competitive large order pricing and fast turnaround times!

LARGE ORDER PRICING!

AP8400TranSport It Tote

1600 Motivations Calendar

14 different styles! BIC® Clic Stic® Pens

3" x 3" x 3" Adhesive Cube

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The Best Brands in the Business | bicgraphic.com

CORPORATE PROGRAM SOLUTIONS 3.0

Universal Source™ products are not eligible.Effective January 1, 2020. BIC®, the BIC Graphic logo, bicgraphic.com and all related trademarks, logos, and trade dress are trademarks or registered trademarks of BIC Graphic and/or its affiliates or licensors in the United States and other countries and may not be used without written permission. ©2020 BIC Graphic Clearwater, FL 33760. Price match based on unit price of the product at catalog quantities and decoration charges only, valid for a minimum of 1 year from program start date. Must proivde proof of competitor’s pricing for the program. Price match does not apply to BOGO offers, liquidation sales, closeouts or offers of free products. BIC Graphic reserves the right to qualify comparable products for price matching. A comparable product is a promotional product that is identical in type, style, size, color, design, materials, quality, imprinted in the USA and other respects to a BIC Graphic product. Programs are subject to change without notice. All other catalog terms and conditions apply. Pending tariff implications and associated impacted on raw material costs, BIC Graphic reserves the right to change prices at any time without notice if necessary. Visit bicgraphic.com for current pricing.

WHAT IS A PROGRAM? A program is a sales agreement related to a specific end-user. Programs involve multiple products and repeat orders throughout the program period. Forecasts are typically provided to ensure proper inventory for this business. Programs are not one-time orders.

CPS 3.0 Expanded to now include stockline calendars! We offer the following on New Program Business• CATALOG QUANTITY PRICING, UP TO EQP ON ALL PRODUCTS Calendars is late EQP pricing• FREE SET-UP• NO LESS-THAN-MINIMUM FEE, WHERE LTM APPLIES Excludes Good Value™ and Factory Direct items• FREE DROP SHIPMENTS Excludes calendar handling charge for calendar programs• FREE COLOR MATCHING

Contact your BIC Graphic Sales Representative for Corporate Program Solutions to help build your bottom line.

Everyday Advantages • ALWAYS IN STOCK – Hundreds of items with guaranteed inventory• FULL COLOR IMPRINTS – Colorful decoration methods and personalization options! • FREE VIRTUAL SAMPLES

Superior Compliance BIC Graphic is a leader in product safety, quality assurance, social responsibility, supply chain security and environmental stewardship. This includes C-TPAT certification, FDA regulations, technology standards and Prop 65 compliance.

1

2

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Step 1 Visit bicgraphic.com to view the default personalization templates for each eligible product. The default template will outline the various locations available for personalization, labeled “Location A,” “Location B,” “Location C”, etc.

Step 2Create an Excel® spreadsheet with all personalization data according to the specific product template. Input data for Location A in column A, data for Location B in column B and data for Location C in column C. Each row in the spreadsheet represents the personalization elements for each piece in the order.

Note: Each personalization element must remain in the same location for all products within a single order. One personalization element must remain consistent within the order (see column A in the sample personalization spreadsheet).

Step 3Submit the Excel® spreadsheet along with your P.O. to [email protected]. Please specify on your P.O. the desired font type for personalizations.

Sample personalization spreadsheet1 A B C

2 Location A(Example: Background)

Location B(Example: Company Name)

Location C(Example: Person’s Name)

3 Floralbackground.jpg Women’s Group Town Center Jane Doe

4 Floralbackground.jpg Women’s Group Town Center John Smith

5 Floralbackground.jpg Men’s Group Town Center Mike Winter

6 Floralbackground.jpg Men’s Group Town Center Brian Jones

7 Floralbackground.jpg Women’s Group Town Center Jill Owen

Location A(e.g. Background)

Sample default template40035 7-Day Strip Pill Box

Location A(e.g. Background)

Location B(e.g. Logo)

Location C(e.g. Name)

MAKE YOUR MESSAGE

PERSONALSend your customers on a brilliant adventure with thoughtfully selected promotional items, personalized just for them!

ARTWORK• Standard artwork requirements apply.

• For best imprint quality, images should be submitted in the same size as imprint areas or larger.

• Images smaller than imprint areas will be sized to fit proportionally into the imprint area and may cause the image to be cropped.

• Artwork file names in the spreadsheet must include extension types (for example: Beachbackground.jpg) and must exactly match actual file names (for example: Beachbackground.jpg).

ADDITIONAL NOTES • Personalization will default to template specified on bicgraphic.com. • A personalization proof will be returned if requested. • BIC Graphic will not be held responsible for any errors in personalization data. The design service will not be used for enhancing, creating or altering personalization data.

Award orders for 25 pieces or less do not require an Excel® spreadsheet for personalization and will follow the current ordering process.

If not specified a default font of either Avant Garde or Palatino Bold will be used (copy will be set for best effect).

Location B(e.g. Logo)

Location C(e.g. Name)

Visit bicgraphic.com for additional terms and conditions

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2020 Distributor Reference Guide

SPECIAL OFFERS

The Best Brands in the Business | bicgraphic.comBIC®, the BIC Graphic logo, bicgraphic.com and all related trademarks, logos, and trade dress are trademarks or registered trademarks of BIC Graphic and/or its affiliates or licensors in the United States and other countries and may not be used without written permission. ©2020 BIC Graphic, Clearwater, FL 33760.

ON ANY BIC GRAPHICBag item

Promo Code 839

OR

ON ANY BIC GRAPHICOutdoor & Leisure

itemPromo Code 840

OR

ON ANY BIC GRAPHICDrinkware item

Promo Code 841

OR

ON ANY BIC GRAPHICHousewares item

Promo Code 842

ON ANY BIC GRAPHICWriting Instrument

Promo Code 843

OR

ON ANY BIC GRAPHICOffice itemPromo Code 844

OR

ON ANY BIC GRAPHICTechnology item

Promo Code 845

OR

ON ANY BIC GRAPHICHealth, Wellness

& Safety itemPromo Code 846

ON ANY BIC GRAPHICFlashlights, Tools

& Auto itemPromo Code 847

OR

ON ANY BIC GRAPHICGolf Accessory

Promo Code 848

OR

ON ANY JAFFA® BY BIC GRAPHIC

Awards & Recognition item

Promo Code 849

OR

ON ANY BIC GRAPHICApparel item

Promo Code 854

END QUANTITY PRICING*

January 1, 2020 – December 31, 2020*With minimum qualifying purchase. One-time use only.

1. One-time use only. 2. One offer per order only. 3. Please use assigned promo code when ordering. 4. Catalog quantity only. 5. Can be used on any end-user order but cannot be used in conjunction with other promotions, including co-ops or special quotations. 6. All other terms and conditions apply. 7. Production-ready art must be supplied. 8. Expiration date denoted above. 9. No cash value. 10. Excludes golf balls, event packaging, tee packaging, co-branded items, USB flash drives, item #32116, item #32120, custom kits and packaging, woodcase pencils, awareness bracelet, Universal Source™ and Tervis® brand products and all products from the 2021 Triumph® and Good Value™ Calendars catalog. 11. Visit bicgraphic.com for complete product details, including minimum quantities. 12. Void if altered, copied, transferred, traded, sold or where prohibited, taxed or restricted by law.

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11BIC®, the BIC Graphic logo, bicgraphic.com and all related trademarks, logos, and trade dress are trademarks or registered trademarks of BIC Graphic and/or its affiliates or licensors in the United States and other countries and may not be used without written permission. ©2020 BIC Graphic, Clearwater, FL 33760.

10% OFF NET EQP*on ANY BIC® Writing Instrument order!

Special Offer CODE DRGBIC20

January 1, 2020 – December 31, 2020*With minimum qualifying purchase. One-time use only.

1. One-time use only. 2. One Special Offer per order only. 3. Please use assigned promo code when ordering. 4. Catalog quantity only. 5. Can be used on any end-user order but cannot be used in conjunction with other promotions, including co-ops or special quotations. 6. All other terms and conditions apply. 7. Production-ready art must be supplied. 8. Expiration date denoted on front of Special Offer. 9. No cash value. 10. Visit bicgraphic.com for complete product details, including minimum quantities. 11. Void if altered, copied, transferred, traded, sold or where prohibited, taxed or restricted by law.

FREE SECOND IMPRINT COLOR*on ANY BIC® Writing Instrument order!

Special Offer CODE DRGF2C20

January 1, 2020 – December 31, 2020*With minimum qualifying purchase. One-time use only.

1. One-time use only. 2. One Special Offer per order only. 3. Please use assigned promo code when ordering. 4. Catalog quantity only. 5. Can be used on any end-user order but cannot be used in conjunction with other promotions, including co-ops or special quotations. 6. All other terms and conditions apply. 7. Production-ready art must be supplied. 8. Expiration date denoted on front of Special Offer. 9. No cash value. 10. Visit bicgraphic.com for complete product details, including minimum quantities. 11. Void if altered, copied, transferred, traded, sold or where prohibited, taxed or restricted by law.

10% OFF NET EQP*on ANY BIC® Sticky Note™ Adhesive Notepad order!

Special Offer CODE DRGSN20

January 1, 2020 – December 31, 2020*With minimum qualifying purchase. One-time use only. Not valid on scratch pads and cubes.

1. One-time use only. 2. One Special Offer per order only. 3. Please use assigned promo code when ordering. 4. Catalog quantity only. 5. Can be used on any end-user order but cannot be used in conjunction with other promotions, including co-ops or special quotations. 6. All other terms and conditions apply. 7. Production-ready art must be supplied. 8. Expiration date denoted on front of Special Offer. 9. No cash value. 10. Visit bicgraphic.com for complete product details, including minimum quantities. 11. Void if altered, copied, transferred, traded, sold or where prohibited, taxed or restricted by law.

EQP FOR BLANK PRODUCT*Special Offer CODE 838

January 1, 2020 – December 31, 2020*With minimum qualifying purchase.

Blank/unimprinted Bags, Blankets, Headwear and Chairs are at EQP less 10%. Exclusions apply. Please visit bicgraphic.com for rules and a full list of exclusions.

Receive EQP on blank merchandise with Promo Code 838. Multiple uses available for this coupon. Valid January 1, 2020 – December 31, 2020. Exclusions apply. Visit bicgraphic.com for details and promotional flyer.

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2020 Distributor Reference Guide

BIC®, the BIC Graphic logo, bicgraphic.com and all related trademarks, logos, and trade dress are trademarks or registered trademarks of BIC Graphic and/or its affiliates or licensors in the United States and other countries and may not be used without written permission. ©2020 BIC Graphic, Clearwater, FL 33760.

FREE MOCK-UP*on ANY BIC Graphic

Custom Calendar ProjectPromo Code P20

January 1, 2020 – December 31, 2020*With minimum qualifying purchase. One-time use only.

1. One-time use only. 2. One Special Offer per order only. 3. Please use assigned promo code when ordering. 4. All other terms and conditions apply. 5. Expiration date denoted on front of Special Offer. 6. No cash value. 7. Cannot be combined with any other offer. 8. Visit bicgraphic.com for complete product details, including minimum quantities. 9. Void if altered, copied, transferred, traded, sold or where prohibited, taxed or restricted by law.

• Contact our custom calendar department to discuss pre-qualification.• Custom mock-up is intended to be a pre-sale idea generator—not a proof.• Custom mock-up is not a full calendar design. Example: An appointment wall calendar will consist of an outside front cover, 1 month and backmount.

FREESECOND IMPRINT COLOR*

on ANY BIC GraphicDrinkware item

Promo Code 852

January 1, 2020 – December 31, 2020*With minimum qualifying purchase. One-time use only.

1. One-time use only. 2. One Special Offer per order only. 3. Please use assigned promo code when ordering. 4. Catalog quantity only. 5. Can be used on any end-user order but cannot be used in conjunction with other promotions, including co-ops or special quotations. 6. Excludes Tervis® brand. 7.All other terms and conditions apply. 8. Production-ready art must be supplied. 9. Expiration date denoted on front of Special Offer. 10. No cash value. 11. Visit bicgraphic.com for complete product details, including minimum quantities. 12. Void if altered, copied, transferred, traded, sold or where prohibited, taxed or restricted by law.

FREESECOND IMPRINT COLOR*

on ANY BIC GraphicWriting Instrument item

Promo Code 853

January 1, 2020 – December 31, 2020*With minimum qualifying purchase. One-time use only.

1. One-time use only. 2. One Special Offer per order only. 3. Please use assigned promo code when ordering. 4. Catalog quantity only. 5. Can be used on any end-user order but cannot be used in conjunction with other promotions, including co-ops or special quotations. 6. All other terms and conditions apply. 7. Production-ready art must be supplied. 8. Expiration date denoted on front of Special Offer. 9. No cash value. 10. Excludes co-branded items, woodcase pencils and Universal Source™ products. 11. Visit bicgraphic.com for complete product details, including minimum quantities. 12. Void if altered, copied, transferred, traded, sold or where prohibited, taxed or restricted by law.

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Description Charge Comments

24-Hour Service $25(g) Available on select products. See page 24 for details.

Production Art FREE For art clean-up on stock line orders.

Exact Quantity Shipments FREE

Exact Reorder Set-Up FREE Within 2 years of original order. Does not apply to Calendars.

Third-Party and Freight Collect Billing $10(z)Per order. Additional charge back fee plus any and all freight charges and costs apply if freight gets charged back to BIC Graphic.

Drop Shipments FREEShipments to multiple locations all occurring at the same time, are free of charge up to 20 drop ship locations. Each location after 20 will incur an $8(z) charge per location.

Cancellation $31.25(g)Plus all costs incurred, including product cost. Pre-production only. Written cancellation request must be approved.

Change Fee $31.25(g)Once the order has moved into production and a change is requested, the fee will apply, plus all costs incurred including product costs. Does not apply to shipping or address changes.

Random Samples FREEUp to $10 based off of catalog net EQP. Above $10, net EQP applies. Freight will be billed unless an shipping number is provided.

Blank Merchandise Varies by itemBlank merchandise is available at your everyday price. Blank Bags, Blankets, Headwear and Chairs at EQP less 10%. Exclusions apply. Please call Customer Service for details.

Rush Charges $50(g)If you need to rush an order, please contact Customer Service for faster production. If a rush is possible, a charge of $50(g) will apply to your order.

E-mail/Fax Proof FREE

Color Paper Proof FREE Available on select products.

Product Proof $50(g) Not available on some products. Product cost and any applicable set-up charges apply.

Virtual Spec Sample FREE Calendars: applies to spec samples done on website only. Virtual proof is $25(g).

Spec Sample $50(g) Not available on some products. Product cost and any applicable set-up charges apply.

Less Than Minimum Charge $50(g) Not available on some products. Absolute minimum is half the minimum catalog quantity. Does not apply to BIC® branded items.

Copy Changes $15(g)Per change. FREE for any item that does not have a standard set-up charge. Catalog minimums apply per copy change. For embroidery, copy change is $25(z).

Non-Standard Imprint Color Matching $30(g) Available for screen print; some exceptions apply; may not be available for some full color items.

BIC Graphic 2020 Charges

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2020 Distributor Reference Guide

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2020 Sales KitsBIC Graphic Deluxe Writing Instruments Sample Kit

Kit Includes:CS BIC® Clic Stic® PenTS BIC® Tri-Stic® PenRS BIC® Round Stic® PenCL BIC® Clic™ PenANTH BIC® Anthem PenEMBW BIC® Emblem PenHRG BIC® Honor Grip PenT537R7 BIC® Triumph® 537R .7MM PenICLGEL BIC® Intensity® Clic™ Gel PenIMGG BIC® Image Grip PenAVESTY BIC® Avenue Stylus Pen4C BIC® 4-Color™ PenBLG BIC® Brite Liner Grip®

CSWBMES BIC® WideBody® Message PenWCCB BIC® Worthington® ChromeBPS BIC® Pencil Solids

55920 Souvenir® Story Pen55934 Souvenir® TFW Pen55936 Souvenir® Electric Pen55938 Souvenir® Story Stylus Pen55939 Souvenir® Motive Pen55941 Souvenir® Sol Pen55943 Souvenir® Tuxedo Pen55944 Souvenir® Tux Pen55945 Souvenir® Armor Pen55946 Souvenir® Armor Stylus Pen55947 Souvenir® Path Pen55971 Souvenir® Jager Stylus Pen55983 Souvenir® Fuse Pen55984 Souvenir® Rocco Pen55985 Souvenir® Gaze Pen55987 Souvenir® Augusta Highlighter-Pen

55988 Souvenir® Lark Highlighter55989 Souvenir® Muse Pen55990 Souvenir® Fuse Stylus Pen55991 Souvenir® Tidal Pen 55993 Souvenir® Toro Metal Pen55994 Souvenir® Viking Pen55995 Souvenir® Halo Pen55996 Souvenir® Merlin Light-Up Pen55915 Twist Highlighter-Pen Stylus Combo55210 Element Pen55245 Dart Pen55250 Ion Pen55855 Petite Metal Pen55857 Ring Metal Pen55860 Crest Pen55853 Matte Grip Pen

Easy order form on page 18.

Item# 85026 $30(z)

Picture representational only; Writing Instruments may differ from those pictured.

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Souvenir® 10-Pen Display with Box Kit

Kit Includes:55935 Vibrant Pen—Red55937 Saga Pen—Green55920 Story Pen—Red55939 Motive Pen—Blue55940 Motive Stylus Pen—Black55941 Sol Pen—Purple

55942 Sol Stylus Pen—Silver55945 Armor Pen—Black55947 Path Pen—White55943 Tuxedo Pen—Red

Easy order form on page 18.

Item# 85033 $8(z)

2020 Sales Kits

Picture representational only; products may differ from those pictured.

Durable Casing

Functional Design

BIC Graphic Mini KitThis handy sales kit holds a variety of our BIC Graphic items. The compact design holds 22 samples and is small enough to take on all your sales calls.

Kit Includes:ICLGEL BIC® Intensity® Clic™ Gel PenCS BIC® Clic Stic®

CL BIC® Clic™

55987 Souvenir® Augusta Highlighter-Pen Combo55934 Souvenir® TFW Pen55938 Souvenir® Story Stylus Pen55945 Souvenir® Armor Pen55210 Element Pen55773 Metal Twist Stylus Pen55245 Dart Pen55250 Ion Pen65073 Anodized Carabiner 8mm30918 8 GB Folding USB 2.0 Flash Drive65053 Retractable Badge Holder21065 Keylight with Whistle and Compass5323 2-Color Stick Up Grid, English (13-Month)

P4A3A25 BIC® 4" x 3" Adhesive Notepad, 25 Sheet Pad45448 Koozie® britePix® Can Kooler21211 Mini COB Flashlight45667 Koozie® Coaster - Round10008 Silver-Tone Divot Repair Tool40072 Original Colored Dispenser w/Standard Bandages

Easy order form on page 18.

Item# 85034 $15(z)Valued at over $30!

Koozie® is a registered trademark of BIC Graphic

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2020 Distributor Reference Guide

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2020 Sales Kits

Koozie® is a registered trademark of BIC Graphic

Koozie® is a registered trademark of BIC Graphic

Full Color Sample KitKit Includes:55936 Souvenir® Electric Pen55859 Yazzy Pen45448 Koozie® britePix® Can Kooler10027 Lil’ Chizler40036 Jumbo 7-Day Strip Pill Box32341 Super-slim Sliding Webcam Cover55882 Spinner Highlighter30296 Full Color Luggage TagMGBC30 BIC® 30 Mil 4-Color Process Business Card MagnetMGSSCL BIC® Stock Shape Magnet with 12 Sheet Calendar – HouseP4A6A25 BIC® 4" x 6" Adhesive Notepad, 25 Sheet Pad31944 Memo Tape Dispenser51032 Delight Silicon Straw in Box with Keychain15476 Eco Non-Woven ToteAP3190 Slant Flap Messenger32074 Bity Buds61986 Poker Chip Ball Marker

Easy order form on page 18.

Item# 85035 $15(z)Valued at over $30!

55882

40036

Top Picks Sample KitKit Includes:46243 Tervis® Classic Tumbler - 16 oz16045 KAPSTON® Jaxon Fanny Pack62386 Modern Divot Tool with Bottle Opener46206 Koozie® Slim Can CoolerICLGEL BIC® Intensity® Clic™ Gel Pen16092 Souvenir® Jounal with TFW pen46238 SILIPINT™ Straight Up Pint Glass—16 oz.45773 Koozie® Zippered Insulated Grocery Tote7232 National Day - Stapled26147 Peerless Umbrella – The RebelTB6A4A25 BIC® Memo Tab™ 6" x 4" Adhesive Notepad, 25 Sheet Pad

Easy order form on page 18.

Item# 85036 $35(z)Valued at over $85!

55936

55859

45448

10027

32341

30296

MGBC30

MGSSCL

P4A6A25

31944

51032

15476

AP3190

32074

61986

46243

46238 46206TB6A4A25 16092

26147

6238645773

16045

ICLGEL

7232

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17

2021 Triumph® and Good Value™ Calendars

Kit Includes:1305 Recipes Made Simple

1811 Wildlife Art by the Hautmann Brothers

4101 Recipe Pocket

4251 American Splendor Desk

5333 Full Color Stick Up - English Grid – Rectangle Mount

6510 Full Color Desk Pad - Grid C – one sheet folded

7070 Buck Wear - spiral

7266 Country Days - stapled

7990 Value Monthly Pocket Planner (Red Cover)

8200 Adult Coloring Book Planner

8030 Monthly Weekly Pocket Planner

Easy order form on page 18.

Item# 91442 $20(z)Valued at over $45!

1305

4101

6510

1811

7070

5333

©Hautman Brothers. Courtesy of MHS Licensing. ©Buck Wear®, Inc. Courtesy of MHS Licensing. ©SEPS. Licensed by Curtis Licensing, Indianapolis, Indiana. All rights reserved.

2020 Sales Kits | BIC Graphic Calendar Sample Kit

4251

7266

7990

8200

8030

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2020 Distributor Reference Guide

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BIC Graphic 2020 Sales Tools Easy Order Form Use My Shipping #: Invoice Me for All Shipping Costs

P.O. #: Account #: ASI/UPIC #: Date:

Method of Payment: Invoice** Pre-Pay AMEX/MC/VISA: Exp: Shipping Method (check one): UPS FEDEX USPS

BILL TO:Company Name

SHIP TO: (leave blank if same as BILL TO; no shipments to P.O. boxes)

Company Name

Attention Attention

Address Address

City State Zip City State Zip

Phone Phone

CATALOGS & FLYERS Qty. Ordered Item Number Unit Cost TOTAL

2020 BIC Graphic Top Picks Catalog 91444 $6.00(a)

2020 BIC Graphic Yearly Promotions 91459 $.10(z)

SALES KITS Qty. Ordered Item Number Unit Cost TOTAL

BIC® Graphic Deluxe Writing Instruments Sample Kit 85026 $30.00(z)

BIC® Graphic Mini Kit 85034 $15.00(z)

Souvenir® 10-Pen Display with Box Kit 85033 $8.00(z)

BIC® Graphic Full Color Sample Kit 85035 $15.00(z)

BIC® Graphic Top Picks Sample Kit 85036 $35.00(z)

BIC Graphic Calendar Sample Kit 91442 $20.00(z)

RANDOM SAMPLESNOTE: You may select any combination of random samples totaling up to $10 at no charge based off of net end quantity pricing. For all random sample orders please include your shipping number on your purchase order. Under $10 random sample orders without a shipper number will not be charged for samples but will be charged for freight. With shipper number, additional quantities over $10 will be charged for samples based off of Net EQP, otherwise freight and sample will be charged. The default shipping method is ground unless otherwise specified on your order.

Description Qty. Ordered Item Number Unit Cost TOTAL

DISTRIBUTOR SELF PROMOS For Distributor Self Promos only. Please email orders to [email protected].

Qty. Ordered Item No.Product

Description Color Trim Color Imprint Color Imprint LocationImprint Type

(4-Color, Laser, Screen) Writing Ink Color Unit Cost Total Cost

IMPRINT & SPECIAL INSTRUCTIONS(Please attach vector art or raster images at 300dpi or higher; color-separated with composite if more than one color.)

Standard set-up charges apply.

ADDITIONAL CHARGES (if applicable)

Set-Up Charges

Additional Color

Other Charges

TOTAL CHARGES (excluding shipping and handling)

Authorized Distributor Signature **Only distributors with an established BIC Graphic credit line can be invoiced.

See fax and e-mail information on inside front cover.

BIC Graphic Deluxe Writing Instruments Sample Kit (#85026)January 1, 2020–December 31, 2020.

One time use only. One coupon per order only. Cannot be combined with any other offer. Use assigned promo code when ordering. All other terms and conditions apply. Expires 12/31/2020. No cash value.

Visit bicgraphic.com for complete details. Void if altered, copied, transferred, traded, sold or where prohibited, taxed or restricted by law.

$10.00 Off Check here to use this Special Offer.Special Offer CODE DRGWI

BIC Graphic Mini Kit (#85034)January 1, 2020–December 31, 2020.

One time use only. One Special Offer per order only. Cannot be combined with any other offer. Use assigned promo code when ordering. All other terms and conditions apply. Expires 12/31/2020. No cash value.

Visit bicgraphic.com for complete details. Void if altered, copied, transferred, traded, sold or where prohibited, taxed or restricted by law.

$5.00 Off Check here to use this Special Offer.Special Offer CODE DRGMINI

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19

How to Set Up an AccountCredit ProceduresThe first step to establishing a credit account with BIC Graphic is to fill out a BIC Graphic Distributor Credit Account Application. This form is the means for gathering the necessary information about your company. Upon receipt of the signed application, an account number will be established for your company. This account number should be referenced on each order. In addition, we will establish your account with a beginning credit limit of $2,500 on NET 30 days. Additional credit, if needed, may be extended based on a review of a wide variety of credit resources. Credit references from other suppliers and financial information may be requested from you in an effort to provide you with the highest credit limit that your company qualifies for with us. Some aspects of your order can continue while a credit issue is being addressed; however, your order will not be manufactured until any credit issues are fully resolved.

If you do not want us to extend credit on your account and would rather pay for your orders in advance, please indicate this preference on your credit application by writing “PRE-PAY” on the “Requested Line of Credit” line. If your account exceeds your established credit limit, our team of credit analysts is dedicated to resolving the situation as quickly as possible to minimize any delay in the processing of your order. A credit analyst will contact you either by phone, fax or e-mail in order to notify you of the situation. The analyst will discuss your needs and propose options for your consideration.

If a payment to your account is overdue, credit for a new order could be affected. It is important that your payments be as prompt as possible in order to build a positive credit relationship that can grow with the needs of your company. Statements are provided monthly and to customers upon request. Personal service from a credit representative is available from 8:00 a.m. to 5:00 p.m. EST, Monday through Friday, excluding holidays.

For Triumph® and Good Value™ Calendars, credit arrangements should be made prior to placing an order. For products with date grids running January 2020 through December 2020, payments are due in full on or before December 1, 2020, with the exception of orders having a ship date of November 1, 2020, or later, which are due net 30 days. Payments for non-dated products and calendars with date grids other than January 2020 through December 2020 are due net 30 days.

Personal service from a credit representative is available from 8:00 a.m. to 5:00 p.m. EST, Monday through Friday, excluding holidays.

You may call 888-446-5242 and choose option 5 for Credit.

Billing InformationBIC Graphic generates invoices immediately following the shipment of the order from the factory, except for calendar orders, which are invoiced at the time of completion even when being stored. Invoices will be mailed to the billing address indicated on your account, unless you specify your preference to receive your invoices electronically via fax or e-mail. Please contact the Credit Department or e-mail [email protected] to request changes to your billing preferences.

BIC Graphic is required to collect and remit sales tax for certain U.S. states and Canadian provinces for shipped merchandise, based on applicable state laws. Some states require a resale certificate issued from their own state/province in order for the merchandise to be considered exempt for resale purposes. Please provide all sales tax exemption or resale certificates to the Credit Department via [email protected] so that sales tax is not assessed unnecessarily on your orders.

Payments to your account can be sent to:

BIC Graphic

USA Currency Canadian Currency P.O. Box 844619, Boston, MA 02284-4619 C/O T8083 • P.O. Box 8083, Toronto, ON M5W 3W5

Payments to your account should normally be sent to the Payment address above. However, if you are sending your payment

by an overnight courier, please send to 14421 Myerlake Circle, Clearwater, FL 33760. Please DO NOT send orders or artwork to the

Payment address, as this will delay the processing of your order. For your convenience, we accept Visa® and MasterCard® credit

card payments. American Express® credit card payments are accepted for U.S. payments only.

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2020 Distributor Reference Guide

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1 Get the information you need! Refer to bicgraphic.com for all product details. On your purchase order (P.O.), please be sure to include the following information and attach the necessary artwork to ensure that your order is complete.

Include: Your account number AND your P.O. number Why? We use BOTH numbers to track your order and avoid

duplication.

Include: A “Ship To” address AND “Bill To” address Why? We can ship the product directly to your customer

and send the bill to you.

Include: Item number AND product name Why? Using BOTH helps to ensure that you get the right

product.

Include: Colors: product, barrel, trim/cap, imprint AND writing ink Why? Each product has many different color options to

choose from.

Include: Writing instrument point style Why? Choices include medium and fine. The choice is

different for each writing instrument.

Include: Imprint copy and location Why? We need to know what your imprint should look like,

including typeface, placement and layout (horizontal, vertical, etc.).

Include: Previous invoice number or your previous P.O. number Why? For a repeat order, we need a reference number—

yours or ours! We keep your artwork on file for two years.

2 Send it to us! You can send your purchase order and artwork together electronically! Please be sure to include your name, phone and e-mail address in all your e-mail communications.

For all products, e-mail both to: [email protected]. You may also mail your order to P.O. Box 23088, Tampa, FL, 33623-2088, or fax it to Customer Service at 1-800-753-5690. Please DO NOT fax artwork.

24-Hour Service: We have a special system for orders that ship in 24 hours. E-mail your order and artwork to [email protected]. Orders that are e-mailed must include “24 hour” in the subject line.

Orders may also be faxed to 1-800-626-9015, and must clearly state “24 hour” on the purchase order. See page 23 for 24-Hour Terms and Conditions.

PricingBIC Graphic uses a standard industry pricing structure. A BIC Graphic sales representative can assist new distributors in obtaining pricing information, and can also provide useful tips and strategies for selling BIC Graphic products. Contact Customer Service for the name and contact information of your BIC Graphic sales representative.

Routing Guides or Vendor Compliance ManualsIn order to properly review your specific requirements, Routing Guides and Vendor Compliance Manuals (and subsequent revisions) must be received at least 30 days prior to the effective date of the documents. Written confirmation and acceptance of such documents must be obtained by a BIC Graphic representative.

Terms and ConditionsVisit bicgraphic.com or the refer to the 2020 BIC Graphic Top Picks catalog.

How to Order

NEW! ORDER ONLINE AT bicgraphic.com

See pages 4-5 for details.

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Order Status

1 bicgraphic.com Check the status of your orders through the secured portion of our website. You must register on the site to gain access to the secured portion of the site. The registration process is quick and easy. Please be prepared to provide your account number, company zip code and an e-mail address we can use to contact you.

2 Automated Order Status Once you have placed an order, you can check on the order by using our Interactive Voice Response Service at 1-800-787-2224. This service is available 24 hours a day, 7 days a week. To quickly access your order information, enter your account number (located in the top right corner of your BIC Graphic invoice) and purchase order number (using only numeric characters) to access information for unshipped orders, such as scheduled ship date. You can also obtain the following information on shipped orders:

• The date the order shipped• The carrier• ZIP code that the order was shipped to• Actual freight charges

Claims ResolutionBIC Graphic—Branded Products/Hardgoods and CalendarsIf there is an issue with your order after it is received, please call Customer Service as soon as possible to report the situation. They can be reached at 1-888-446-5242 Monday through Friday. Merchandise found to be incorrect due to our error will be replaced at no charge when returned within 30 days of receipt of merchandise (under 10K pieces for Writing Instruments and 500 pieces for Hardgoods items). Hardgoods Item orders greater than 500 pieces and Writing Instrument orders of 10K or more, found to be incorrect due to our error will be replaced at no charge when returned within 90 days. Authorization from BIC Graphic is required prior to return of merchandise. Unauthorized returns will be refused and returned to sender. Un-imprinted products will be subject to a 20% restocking charge. No credit will be issued for merchandise which is unavailable for return to BIC Graphic. If requested, please send samples to BIC Graphic to the attention of our Claims & Resolution Department at our Shipping or Mailing address, found on the inside front cover of this guide. Be sure to identify your samples with your purchase order and BIC Graphic order numbers, if possible. All products adhere to strict international quality and safety standards and are produced in accordance with all applicable federal, state and local laws, rules and regulations. BIC Graphic will honor its Return Policy for any product that it determines does not meet its standards for quality and workmanship. BIC GRAPHIC DISCLAIMS ALL EXPRESS AND IMPLIED REPRESENTATIONS AND WARRANTIES WITH RESPECT TO ITS PRODUCTS, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ICONS USED IN THE BIC GRAPHIC CATALOGS WERE DESIGNED BY BIC GRAPHIC AND ARE NOT INTENDED TO IMPLY THIRD-PARTY CERTIFICATION.

Shipping InformationFreight CalculationFollow these simple instructions to estimate your freight costs:

1. Visit bicgraphic.com for freight estimates.

2. Click on the “Calculate Shipping” button located on product detail pages.

PLEASE NOTE: Dimensional weight may apply in freight charge calculation.

Standard Shipping3. Ground and Air Parcel service rates are subject to

change without notice.

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22

Koozie® is a registered trademark of BIC Graphic

General Guidelines1. For purposes of these Guidelines, the term “Images”

includes all BIC Graphic and/or its parent companies’ trademarks, logos, designs, copyrights, product names and product images.

2. For purposes of these Guidelines, the term “Brand” means a BIC Graphic and/or its parent companies’ trademark, logo or design.

3. Registered BIC Graphic distributors are not required to use our Images, but if you would like to you must use them according to the terms and conditions of these Guidelines. Distributors that are not registered with BIC Graphic are not authorized to use our Images.

4. You are only authorized to use the Images given to you by your BIC Graphic representative or made available to you by BIC Graphic on the product pages of bicgraphic.com. Certain calendar Images such as those from Saturday Evening Post, Remington, Ducks Unlimited, Duck Stamps, Wildwings, National Geographic and goingreen must be requested from your sales representative due to special requirements for use.

5. In January of each year you should revisit the Images made available to you by BIC Graphic to obtain current versions (Images often change and rights to use some Images will expire).

6. BIC Graphic trademarks may not be incorporated into domain names, URLs, e-mail addresses or telephone numbers.

7. You must not modify any Image (except size modification of product shots) by changing its color, shape, size, use of ® and ™ symbol or otherwise.

8. Never use a Brand as a noun. For example, you must not refer to adhesive notepads as Sticky Notes; you should refer to them as Sticky Note™ products, Sticky Note™ adhesive notepads. Or for example, you must not refer to drink coolers as Koozies; you should refer to them as Koozie® products, Koozie® drink coolers, etc.

9. When using the Koozie® brand, the word Koozie should be followed by the ® symbol.

10. Only use BIC Graphic Brand names and logos for products purchased from BIC Graphic and shown next to the product shot provided by BIC Graphic for that product.

11. Each time you use a BIC Graphic Brand you must include a statement in the vicinity of the use of that Brand that indicates that it is a BIC Graphic Brand and that your use of it is by permission. For example, if you use the BIC Graphic Sticky Note™ brand for a Sticky Note™ product, the statement should be as follows: BIC® Sticky Note™ is a trademark of BIC Graphic its parent companies, its affiliates, subsidiaries and related companies or its licensors and any use is by our permission.

12. If you wish to use a BIC Graphic Brand to advertise a BIC Graphic product, you must use the full product name as used by BIC Graphic for that product.

13. You must never publish or transmit any BIC Graphic Images in connection with offensive, unlawful, inflammatory, pornographic, insulting or profane material or in a manner that reflects poorly on the product, the Brand, or BIC Graphic.

14. You must not use the Images made available to you by BIC Graphic to link to any of BIC Graphic’s websites.

15. BIC Graphic reserves the right to modify the terms and conditions of these Guidelines and to revoke your permission to use their Images at any time.

16. These Guidelines do not authorize your use of any patents or other intellectual property of BIC Graphic, its parent company, subsidiaries and related companies or its licensors.

17. BIC Graphic considers any violation of these Guidelines to be a violation of BIC Graphic’s intellectual property rights. Please be advised that BIC Graphic actively monitors and enforces its intellectual property rights to the fullest extent of the law.

Image GuidelinesAs an independent distributor of BIC Graphic imprinted products, you may at times wish to use BIC Graphic Images (defined

below) in connection with the promotion and sale of BIC Graphic imprinted products. Your use of BIC Graphic Images is subject

to the following Guidelines. Please read the following carefully because, by using the images, you acknowledge our intellectual

property rights in them and you automatically agree to the Guidelines.

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Let’s Connect! Keep up with the latest news from BIC Graphic via your preferred social media network! We post new product updates, specials, company news and trends regularly on Facebook, Twitter, LinkedIn. Visit us on Pinterest for great product ideas sorted by vertical markets and themes. View useful product and sales videos on YouTube. Get inspired on Instagram, and don’t forget about the BIC Graphic Blog—a great place to find ideas, category insights, selling tips and more.

We understand promotional products are a great place to promote social media campaigns. Each channel has strict guidelines to follow with regard to logo usage, etc., Please visit bicgraphic.com to review these guidelines.

23

@BICGraphic

Facebook “f ” Logo CMYK / .eps Facebook “f ” Logo CMYK / .eps

Stay informed of the latest updates to our website, and keep up with the latest news, selling tips and promotions from BIC Graphic by subscribing to our bi-monthly newsletter e-mail, The BIC Graphic Bulletin.Contact your sales representative for details, or sign up at bicgraphic.com under BIC Graphic Resources.

Your Artwork• Production-ready vector art via e-mail or submitted via

our FTP site is preferred.

• E-mail artwork to [email protected]. Please only include the purchase order and account numbers associated with your artwork in the subject line.

• Screen Imprinting: Production-ready art should have clean, crisp lines with no halftones or screens and should not require any additional touch-up, design, color separation or rearranging for use. Multi-color imprints should always include color separations with crop marks for each color and a color composite of the artwork. Digital/electronic artwork can be put onto a CD, or sent by e-mail or through our website. We accept both Macintosh and PC file formats.

• Digital∕ 4-Color Process Imprinting: 4-color process allows you to print in as many colors as you want for one price. All colors will be converted to the closest possible 4-color process match. A perfect match cannot be guaranteed. Numerous standard imprint colors are available. When requesting a non-standard imprint color, please provide a color sample (photograph or swatch). When color is critical, we recommend a product proof. Please submit files in the CMYK color mode only. RGB files will be converted to 4-color process (CMYK), which may result in color shifts. Raster images (digital photos) should be at least 300 DPI at 100% of actual size. Due to the digital artwork printing process, using placed raster or photographic images limits our ability to make color corrections.

• If you need artwork designed, we recommend that you use an advertising agency or graphic artist with the exception of our calendar division, which offers design services for custom and co-op projects.

• At no additional charge, BIC Graphic can set copy and do light touch-ups. For more detailed artwork requirements for all products, visit bicgraphic.com.

• If production-ready artwork needs to be returned, please note it on your purchase order. Examples of what we do not return include letterhead, faxes, photocopies, labels and business cards.

• Visit bicgraphic.com for details on artwork, proofs, type styles, special packaging and more.

Full Color Artwork

• Standard artwork requirements apply.

• For best imprint quality, images should be submitted in the same size as imprint areas or larger.

• Images smaller than imprint areas will be sized to fit proportionally into the imprint area and may cause the image to be cropped.

• Artwork file names in the spreadsheet must include extension types (for example: Floralbackground.jpg) and must exactly match actual file names.

Want to know more?

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2020 Distributor Reference Guide

24

24-Hour Service Look for the 24-Hour icon at bicgraphic.com for available items.

Program Parameters:• Catalog quantities only. Less than minimums are not

available. Order increment guidelines apply. Subject to inventory availability.

• Standard packaging only.

• Catalog minimum quantities apply per location.

• Up to 3 drop shipment locations.

• In the event that the item you ordered is out of stock, we will offer you an alternative item of equal or greater value (does not apply to calendars).

Available on:• BIC® and BIC Select™ Writing Instruments—all cap and

barrel imprint combinations offered in the catalog

• BIC® Sticky Note™: 4-color process only

• BIC® Magnets: 4-color process and #MGEBC only

Also a standard imprint method, 1-color, 1-location imprint is available for numerous products found in these categories:

Writing Instruments

Bags

Meeting

Travel

Outdoor & Leisure

Drinkware

Housewares

Office

Technology

Health, Wellness & Safety

Flashlights, Tools & Auto

Golf

Awards & Recognition

Calendars (1-color black only)

Order Requirements:• Item ordered must be a product designated with the

24-hour logo on bicgraphic.com.

• Complete order and artwork must be sent to the 24-hour e-mail address or fax number. See the inside front cover for complete details. You can also place your 24-hour order online at the all-new bicgraphic.com.

• For all orders (except 3-Day Calendar orders), please include “24hour” on the purchase order (P.O.) and in the subject line of the e-mail, as well as company name and P.O. number.

• For 3-Day Calendar orders, please include “Calendars Fast” on the purchase order (P.O.) and in the subject line of the e-mail, as well as company name and P.O. number.

• On all orders, please repeat distributor name, contact name, contact phone number and P.O. number in the body of the e-mail. Orders that are faxed should clearly state “24hour” or “Calendars Fast” on the purchase order (P.O.).

• Complete order and electronic or production-ready artwork must be received at the BIC Graphic factory by 8:00 p.m. EST, Monday through Friday. Production will start the following working day.

• Weekends and holidays are not considered working days.

• A phone number or e-mail address is required, including after-hours contact information so that we can reach you with any questions regarding your order.

• Artwork must be production-ready. The file must be received at the same time as the order in Adobe Illustrator® format. For specific art requirements, please reference the artwork details listed on page 23 of this guide.

• If order clarification is required, 24-Hour Service will not begin until answers are received.

• Artwork Changes—Please allow additional time for artwork adjustments.

• Accounts on credit hold are not eligible.

• BIC Graphic cannot guarantee 24-Hour Service in the event of severe weather, natural disasters, acts of God or any other events outside of BIC Graphic’s reasonable control.

Shipping:• The shipping method must be stated on your P.O.

Orders must ship via our preferred carrier. The default shipping method is ground.

• Customer is responsible for all freight charges associated with the order.

• Pick-up times vary based on carrier and shipping method selected. BIC Graphic cannot guarantee a carrier pick-up time or a delivery date.

Program Exclusions:Excluded Products• Adhesive and Non-Adhesive Cubes with Sheet Imprints

• Any calendar orders requiring a storage date

• Mylar Flag & Sticky Note™ booklets

• Magnets with Notepads Attached

• Paper Mouse Pads with Rounded Corners

• Custom Shape Products

• Combo Packs

• Non-standard Packaging/Special Packaging

• Cartridge Swapping

• Custom Colors

• All BIC® WideBody® Messages Pens

• BIC® Brite Liner® Grip® 3-Pack

• BIC® Brite Liner® Grip® 5-Pack

• Color Assortments

Excluded Decoration Options• Halftones or Gradients on Screen-Printed Items

• Digital Color Graphics

• Deboss/Foil Stamping/Colorfill

• Clip Imprint and Emblems

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