2015_2015 Training Directory

Baines Simmons Limited

Head Office

Aviation Safety Centre Building A5 Fairoaks Airport Chobham Surrey GU24 8HX

Tel: + 44 (0) 1276 855 412 Fax: + 44 (0) 1276 856 285 Email: [email protected]

www.bainessimmons.com

Training Centre

Aviation Safety Academy Building E5B Fairoaks Airport Chobham Surrey GU24 8HX


In-company Training enquiries Tel: + 44 (0) 1276 859 519 Email: [email protected]

Consultancy Services enquiries Tel: + 44 (0) 1276 855 412 Email: [email protected]

Baines Simmons Limited is registered in England & Wales at Knoll House, Knoll Road, Camberley, Surrey, GU15 3SY United Kingdom

Reg. No. 04295495 VAT Reg. 785463978

Training and Consultancy Directory2014 - 2015

Baines S

imm

ons Training and C

onsultancy Directory 2014 - 2015

Training-Directory-2014-Cover-4pp-v9.indd 1 11/03/2014 11:06

We are world leaders in aviation safety training and consulting, renowned for our professional expertise, practical skills and industry experience in Aviation Regulations, Compliance and Safety Management.

Everything we do is designed to make an impact: on aviation safety; on you and your organisation and on our own approach to training and consulting.

Here’s why our approach is different...

Investment We invest more in developing our Consultants than anyone in the industry

Methodology We provide you with much more than subject matter experts - our Consultants are trained to follow professional methodologies that are designed to deliver a world-class consulting, training and outsourcing experience

Products We offer the most comprehensive portfolio of products and services that has been proven to inspire and change attitudes and behaviours

Assurance You can rely on our assurance and internal quality standards to deliver you the very best in the industry - 98% of our customer feedback is good or excellent

Client focus We are 100% client-focussed - our Consultants continually strive to resolve your challenges and issues

Technical expertise Our industry reputation for technical expertise is built on our selection policy of recruiting only top quartile professionals

Need to make a real and lasting impact on your aviation safety?

Some of the organisations we have helped

Inde

x of

Tra

inin

g C

ours

es a

nd C

onsu

ltin

g S

ervi

cesInitial and Continuing Airworthiness

Airworthiness Advisory Service CR03 52

Airworthiness Management Diagnostic CM03 52

Approval Improvement Consultancy Support CR06 53

Initial Approval Consultancy Support CR05 53

Outsourced Interim Management Services (Continuing Airworthiness) CR08 52

Managers in Approved OrganisationsAccountable Managers / EASA Form 4 Holders / Nominated Persons - One-to-One Workshop TR60 85



Executive / Accountable Manager Advisory Support CS10 85

Independent Consulting Support for NCC (Non-Commercial Complex) Operators CR04 84


Quality and Compliance MonitoringIndependent Auditing Services CQ03 70

Outsourced Compliance Monitoring/Quality Audit Services CQ04 71

Outsourced Interim Management Services (Quality) CR08 70

Oversight Auditing Service CQ02 70

Quality Management Diagnostic CM04 71

Regulatory AuthoritiesOversight Auditing Service CQ02 92

Safety and Risk ManagementAviation Safety Leadership - Executive Workshop CS07 31

Error Management Diagnostic CM02 33

Event Investigation Consulting Services for the Operator CS03 30


Executive and Management Team Safety Coaching CS13 32

Human Factors Consulting Services for the Operator CS02 30

Just Culture Development CS08 31

LOSA programme Set-up and Implementation Support CS04 30

Management System Diagnostic CM06 33

Safety Competence Development CS11 32

Safety Culture and Behaviours Coaching CS14 32

Safety Culture Diagnostic CM08 33

Safety Culture Survey CM05 33

Safety Leadership Coaching CS12 32

Safety Leadership Diagnostic CM07 33

Safety Management Diagnostic CM01 32

Safety Performance Measurement Development CS09 31

Safety Strategy Development CS01 30

Building and Implementing a Safety Management System (SMS) CS05 31

SMS Phase II Evaluation Support CS06 31

Baines Simmons Training and Consultancy Directory 2014 - 2015

115


ContentsWhy choose Baines Simmons? 4

Come and learn with us - at a location that suits you 6

Trusted Advisor Consultancy Services 8

Partners to global industry leaders 10

SAFETY AND RISK MANAGEMENT 12

Subject Matter Leaders 13

Competence Development Pathway 14

Training and Development Courses 15

Consulting Services 32

INITIAL AND CONTINUING AIRWORTHINESS 34





QUALITY AND COMPLIANCE MONITORING 54

Quality and Compliance Subject Leaders 55




MANAGEMENT IN APPROVED ORGANISATIONS 72





REGULATORY AUTHORITIES 86





AIR OPERATIONS 94





DEFENCE AVIATION 108




Index of Training Courses and Consulting Services 113


For training course advice telephone +44 (0)1276 859 519 or email [email protected] 3

Our 2014 Calendar of Course Dates is now ONLINEA detailed schedule of training courses as featured in this Directory can be found on our website. Our courses run throughout the year and new dates are added regularly, so please check for updates and to book online.

www.bainessimmons.com/directory

Graded CoursesAll our courses are graded to help structure your training and development programme.

Foundation Level Training (F) Suitable for those with little or no prior knowledge of the subject who are looking to develop a fundamental level of understanding, competency and knowledge.

Practitioner Level Training (P) Suitable for those who have worked in the subject for some time, are familiar with core terminologies and concepts and are looking to develop or update their level of knowledge and practical understanding.

Advanced Level Training (A) Suitable for those with significant relevant experience in the subject matter who are looking to enhance their specialist skills and knowledge and keep abreast of latest regulatory and technical developments.

Contact us1 For Aviation Safety Academy enquiries

Book online at: www.bainessimmons.com Email: [email protected] Tel: 01276 859 519

2 For In-company training enquiries: Email: [email protected] Tel: 01276 859 519

3 For Consultancy enquiries: Email: [email protected] Tel: 01276 859 519

QR Codes - Bookings now easierFor ease of booking and information downloads, we have introduced QR codes into this year’s Directory. All you need is a smartphone or tablet equipped with a camera and a QR code reader/scanner application feature. Just visit an Android or Apple app store and download a QR code reader/scanner app. To scan the QR code, simply open up the app and point your device at the QR code; the relevant page of our website will then open, from where you can click through to further information and booking.

Quality AssuredBaines Simmons holds ISO 9001:2008 certification from the BSI Group in recognition of its practical application of consistent Quality Management System standards.

ISO 9001FM 576718

http://www.bainessimmons.com/directory

http://www.bainessimmons.com

mailto:[email protected]




Why Choose Baines simmons?Safety is our profession and our passionWe offer you access to one of the largest practices of independent aviation safety Consultants in the world today. Our Consultants are all proven safety specialists with enormous experience in their fields and have a genuine passion for advancing aviation safety.

A proven track record - we have trained over 100,000 aviation professionals across civil, defence and regulatory domains

“If Carlsberg did training...”


Download a detailed course information sheet and book online at www.bainessimmons.com4


The world’s best aviation consultants - we only work with top quartile experts

“He was very professional. He had a wealth of knowledge, plenty of relevant examples - and managed to turn a dry subject matter into an enlightening experience.”

Trusted - we are used by more than 500 of the world’s major aviation organisations

“Baines Simmons is always our first port of call when we want updates on the regulations and how they will impact our organisation.”

The Regulator’s choice - we advise, train and support over 40 of the world’s regulatory authorities

“EASA is very satisfied with the standards of training. These courses are now amongst our most popular EASA provided courses.”

Setting new industry outcome standards - we go beyond Compliance to Performance

“I feel they have played a major role in facilitating us on our journey to delivering our world-class safety standard aspirations.”

Professionals - we provide unique and robust safety models and industry thought leadership

“Faultless delivery as always. The mix of practical and theoretical skills certainly met my objectives.”

A fresh, engaging approach - innovative, interactive and inspirational training

“Very possibly the most proficiently presented aviation course in my 25 years of aviation career.”

100% Customer Service Satisfaction As voted by our delegates and independently monitored by FEEFO.

“Baines Simmons certainly knows how to look after its customers.”




The Baines Simmons Aviation Safety Academy

“The training was truly excellent and I learnt a lot which I intend to put into practice next week. Thank you.”

Inspirational training and competence development

If you’ve ever attended a Baines Simmons training course, you’ll know our Consultants are passionate about improving your knowledge, understanding, skills and practical competencies in all aspects of aviation safety. You’ll get:

Informative and inspirational training

Fresh insights into aviation safety issues

The very latest regulatory-based information

Practical advice on how to apply new skills and competencies in real-world situations.

“Fantastic training consultants – you could ask them anything!”

A place to help you relax, focus and stretch your mind

The modern facilities at our Academy are designed to facilitate group discussion and creative learning to ensure you get maximum benefit from attending. The comfortable break-out areas provide invaluable networking and opportunities to discuss your learning – a real bonus for many and a great way of benchmarking yourself or your organisation against others.

“Excellent venue and facilities. Excellent customer service.”

In-Company Training

Access one of the world’s largest portfolios of in-company training courses

All training courses offered at our Aviation Safety Academy can also be provided to you in-company.

Highly cost-effective and value-adding

In-company training offers a very cost-effective option where a number of staff share the same training and development needs. From large-scale, recurrent in-company training programmes through to individual courses tailored for a small group, we are experienced in working with you to deliver the same high standards of training and service as you would receive at our Academy.

Tailored for your organisation’s specific needs

We offer a range of In-company only training courses and executive workshops which are designed to specifically focus on an organisation’s particular circumstances. This means you get the maximum benefit of our industry knowledge delivered directly into your organisation.

If you would like to discuss In-company training for your organisation, please speak to one of our advisors who will be happy to help you.

“Our employees rate the Baines Simmons in-company training programme as one of the most positive experiences of any training that they have ever undertaken.”

Come and learn with us - at a location that suits you


6 For Aviation Safety Academy and In-Company training course enquiries telephone +44 (0)1276 859 519

inspiratio

nal trainin

gW

or

ld-C

lass

fresh insight

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st e

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peer netWorking

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pr

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CompetenCe development


7For Aviation Safety Academy and In-Company training course enquiries email [email protected]


trusted advisor Consultancy services

This is the fundamental ethos behind all that we do. Put simply, we are experts in people-centric safety performance improvement, equipping people and organisations with the practical ability to do safety better.

Improving your competence, compliance and performance

Achieving business performance whilst balancing profitability with protection from harm must be the focus for any Executive Team. Understanding the role of ‘active safety leadership’ to achieve this balance is crucial. We partner with you to improve your safety management performance through value-adding, personalised and impactful consultancy services that are designed to improve competence, compliance and performance – right across your organisation.

“Baines Simmons has added a new dimension to flight safety within the company and greatly influenced the cultural behaviours of our people and processes to improve business performance.”

“What we like is that Baines Simmons Consultants operate directly with our management team, mentoring and coaching... they are helping our managers make the management of safety become a direct business benefit.”

Improving and advancing your Safety Management

Whether we’re engaged to support a particular project, or strategically supporting your organisation, we help you gain clarity on your needs and formulate solutions that not only dovetail with ICAO and EASA compliance frameworks, but proactively help your organisation go beyond compliance to performance.

Present Suitable Operational Effective

“We set ourselves a big ambition to integrate our SMS across all divisions. Baines Simmons has been a strong catalyst to setting us up for success. They have brought energy, inspiration, advice and best practice-thinking throughout the programme. They have challenged all of us with their ideas, perspectives and experience in a way that we could not have done internally. “

Improving your competitive advantage

By designing world class services and delivering them through world-class Consultants we aim to help you gain competitive advantage by building sustainable and superior risk-based decision-making capabilities that will help you:

Improve: Safety performance, business performance and operational capability

Reduce: Risk, rework, error, inefficiency and incidents

Protect: Lives, assets and business reputation

UNDERSTANDHelping you understand and measure your current situation

PERFORMSecuring performance improvements for you

EXCELAchieving excellence and best practice

BUILDDeveloping your key safety enablers

POWER-UPInspiring your people to proactively engage

People do safety, not systems and processes

Some of our consulting clients


For more information on our consulting services visit our website at www.bainessimmons.com8


How we support you

Trusted Advisors Programme Managers

Mentors and coaches Strategic Consultants

Change Agents Technical Subject Matter Experts

Our areas of expertise

All our consulting services have been developed in direct response to the problems and needs of our clients and support all sectors of industry.

Safety Culture and Safety Leadership

Regulations and Approvals/Certification

Human Factors and Error Management

Quality and Compliance Monitoring

Safety and Risk Management

Aviation Authority Development

Air Operations

Initial and Continuing Airworthiness

exeCUtive inflUenCe

trUsted advisors

glo

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eaC

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people-CentriC

Competitive advantage

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For consulting services advice telephone +44 (0)1276 855 412 or email [email protected] 9


partners to global industry leadersWorld-class clients demand world-class solutions, services and expertise. We have trained over 100,000 aviation professionals and consulted with 500 clients in more than 40 countries as Trusted Advisors, Change Agents, Strategic Consultants, Technical Experts and Training Consultants.

Strategic Consulting Developing an integrated corporate and divisional Safety Management System (SMS) across the airline.

The Challenge Integrate safety and risk management across KLM’s eight operational divisions.

The Solution Conduct a Safety Management Diagnostic (SMD) using our Safety Management Risk Reduction Tool (SMARRT®) which provided a structured approach to the analysis of safety management performance, capability and maturity. A strategic safety management road map was developed to lead the way forward.

The Outcome “I feel they have played a major role in facilitating us on our journey to delivering our world-class safety standard aspirations.” Michiel van Dorst, Deputy COO - KLM

Safety Leadership Strategic advisory partner to the MAA for the design of a Pan-Defence Aviation Error Management System (DAEMS) across 18,000 personnel.

The Challenge Unify disconnected air operations to ensure activities are performed in a safe and appropriate manner, implementing an effective DAEMS spanning the complexities of all Defence aviation disciplines.

The Solution Baines Simmons provided strategic advice into the DAEMS Steering Group, and ongoing technical support and expertise into the Working Group development project. Guidance and assistance was given in identifying the key success components for DAEMS. Managing the Field Development Phase at RNAS Culdrose and delivering recommendations to de-risk the wider roll-out programme.

The Outcome “Baines Simmons is proving to be a strong ally in our drive to change and ultimately improve the Defence Air Safety landscape.” Rear Admiral Simon Charlier, Operations Director - MAA

Interim Management Support Provide regular on-going advisory support to the Senior VP within the Quality and Engineering Department for improvement initiatives.

The Challenge Provide immediate assistance with senior management awareness of regulatory responsibilities, support for the introduction of a company-wide SMS, improving effectiveness of quality systems and airworthiness management processes.

The Solution Baines Simmons provided a dedicated principal consultant to the project who agreed scope, timetable, project activity and deliverables. Support was provided both on-site and remotely over a period of six months.

The Outcome “Baines Simmons provided an excellent lead consultant who very rapidly assimilated our organisation business plans and technical issues.” Jutta Trimmel Senior VP Quality and Engineering - SR Technics


Download our full case studies at www.bainessimmons.com/aviation-safety-case-studies.php10

http://www.bainessimmons.com/aviation-safety-case-studies.php

Technical Evaluation Aviation Requirements for Alaskan Offshore Oil Exploration & Production

The Challenge Quantify all the aviation requirements for Shell EPW operations in Alaska and consider the solutions available at the time and in the future.

The Solution Data was efficiently collected from across the divisions of Shell, their aircraft manufacturers and Air Operators in the Arctic environment. This produced a consolidated report to assist Shell’s Management Board. Data was expertly analysed, developing practical recommendations and competently presented to justify forward budgeting for capital and operational expenditure on air systems.

The Outcome “I am extremely pleased with the pace of the study.” Shell Houston

“I can’t believe that you assimilated so much information in such a short time.” Cougar Helicopters, Newfoundland

SMS Review SMS best practice review and benchmark for Maintenance Repair Organisation

The Challenge In austere financial conditions, gain a reliable and rapid oversight of the newly launched SMS and drive a set of prioritised recommendations for enhancements.

The Solution The Baines Simmons team from the UK and USA provided a European, Americas and Canadian insight to international SMS standards. Utilising the SMARRT® Safety Management Diagnostic (SMD) tool, observations, expert recommendations and gap analysis data were presented in an executive level report. The analysis enabled a better understanding of the current situation and the executive summary recommendations offered a structured approach and new priorities for the next stages of the SMS development focus and activity.

The Outcome “The high satisfaction levels and participation among our people at the conclusion of the SMD visit spoke so strongly of Baines Simmons’ approach to improving our safety standards.” Jorge Leite, Director of Quality - TAP

Competence Development Competence and Skill Development Programmes to Regulatory Personnel.

The Challenge Provide bespoke competence development packages, aligning with national processes and standards, the local environment and regulatory/legal systems.

The Solution Baines Simmons developed a range of competence development programmes for EASA competent authorities and delivered bespoke training and consultancy services for a number of European Aviation Authorities.

The Outcome “The training was excellent - very relevant, well delivered and with the right level of challenge.” Feedback from training course delegate

Integrated SMS Review of Continuing Airworthiness, Safety and Quality Management.

The Challenge Major operator and regional wing sought to improve integration and efficiency, a better error management system and improved training and communications.

The Solution Advanced audit methodologies generated a comprehensive report providing expert professional overview opinions and recommendations across key areas of Human Factors, Error Management, Safety Management Systems, Training, Communications, System Optimisation, and Maintenance Resources.

The Outcome “Excellent recommendations for advancing integration, efficiencies, competence development and safety management systems implementation.” QAM - Silk Air


Find out what Baines Simmons can do for you and your organisation +44 (0)1276 859 519 11

Safety and Risk ManagementWith the latest EASA regulations mandating Safety Management and the assessment of an organisation’s Safety Management System, you can be reassured that our industry-renowned specialist expertise in Safety and Risk Management underpins the careful design and management of all our training courses and consulting programmes to ensure they deliver top level results.

Championed by our specialist Consultants and Subject Matter Leaders for Safety and Risk Management, Error Management, Human Factors, Safety Culture and Safety Leadership, we are confident that our comprehensive understanding of and approach to Safety Management will provide you with sound strategies and the competence and skills you need to achieve safety excellence in your organisation.

Human Factors and Error Management

Baines Simmons is a long-standing member of the influential European Human Factors Advisory Group (EHFAG), advising EASA on HF and SMS matters and strategically influencing and shaping regulations relating to aviation safety. We have unparalleled experience in reducing aviation maintenance error and delivering error management training. From initial and recurrent HF training, policy and procedure development and onto specialist areas such as event investigation and review, our expert consultants deliver a comprehensive suite of HFEM training courses and consultancy services that are designed to move organisations from compliance-based regulatory adoption towards real performance.

Safety and Risk Management

Our world-class portfolio of training and development programmes and specialist consulting services, newly refreshed for 2014-15, focuses on building and sustaining three fundamental principles of successful Safety Management:

Engaging Active Safety Leadership

Facilitating Intelligent Regulatory Adoption

Developing Positive Safety Cultures

Baines Simmons is renowned for its expertise and practical guidance on implementing EASA requirements and through its Safety and Risk Management consultancy services, offers insightful, cutting-edge and practical solutions that will ensure your Safety Management programmes achieve the highest standard of safety excellence and contribute to enhanced levels of business performance.

Safety Culture and Safety Leadership

Based on the premise that ‘people do safety – policy and procedures do not’, our Safety Culture and Safety Leadership Practice focuses on the personal and human dynamics and conditions which underpin effective safety performance. From executive boards to the shop floor, having the right structure, support and behaviours is vital for organisations to both comply with evolving Safety Management regulations and create a more mature, just and informed safety culture. Our experienced Consultants help you to understand the cultural and leadership strengths and weaknesses in your organisation today and develop ways in which you can direct, challenge and improve your performance tomorrow.


12

Neil Richardson Safety Management, Continuing Airworthiness and Technical Services

Neil provides highly specialist advisory services to senior management teams and technical experts across Operators, Maintenance organisations and Regulatory Authorities. He has over 20 years’ experience in civil and military aviation and offers clients a wealth of safety expertise in the maintenance and engineering world. He leads training and consultancy projects aimed at supporting cultural change and regulatory improvement programmes in the Continuing Airworthiness and Maintenance sector.

Allan Price Human Factors and Error Management

Allan is a vastly experienced consultant in delivering aviation safety and quality programmes within large civil and military organisations. He provides experienced advice and expertise in safety management systems design, performance reviews and implementations. Allan is an educational professional with a keen interest in cultural improvement and sustainability.

Jeanne Paul Safety Leadership

Jeanne has had a distinguished career in the RAF. A former RAF Wing Commander and Engineer Officer, Jeanne was one of the most prominent and influential instigators of Error Management Systems (EMS) into the MOD. She is highly skilled in creating unified approaches to safety leadership.

Dr. Sarah Flaherty Safety and Organisational Culture

A specialist in organisational culture and human factors, Dr Sarah Flaherty is an expert in client consulting services and best practice product development within Baines Simmons. She is highly experienced in developing and implementing sustained cultural change in the support and promotion of effective Safety Management Systems.

Grant Findlay Safety Management, Human Factors and Quality Management Systems

Grant is a professional Safety Management Consultant and operates as our Key Account Manager. He works intimately with our strategic partners using his extensive aviation safety improvement expertise to lead and oversee complex projects in both civilian and military organisations. Grant focuses on assisting clients develop and deliver their safety improvement agendas. His projects and experiences include managing large, complex programmes for organisations such as BAE Systems, QinetiQ, Virgin Atlantic Airlines and EASA.

Jeff Fieldhouse Safety Management, Auditing and Continuing Airworthiness

Jeff is a highly proven specialist Consultant in delivering and leading projects in aviation quality, safety and regulatory safety performance improvements. He uses his deep understanding of the continued airworthiness regulatory requirements and auditor and investigation expertise to effectively enhance organisational safety cultures. He leads and manages a team of highly qualified Consultants across civil and defence client organisations.


13

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SAFETY AND RISK MANAGEMENT 17

Safety Management Systems - Essentials for Aviation Professionals F TS01 17

Practical Application of Safety Management Systems (SMS) P TS02 17

Hazard Identification, Risk Assessment and Control (HIRAC) P TS06 18

Successfully Managing OEM Safety Assessments and Operator Safety Cases P TS33 18

Improving the Effectiveness of your Safety Management System (SMS) A TS47 19

Measuring the Performance of your Safety Management System (SMS) A TS53 19

HUMAN FACTORS AND ERROR MANAGEMENT 20

Human Factors - Fundamentals for Managers F TS16 20

Human Factors - General Principles (MSc Elective Module) F TS27 20

Human Factors in Aircraft Maintenance F TS03 21

Human Factors and Error Management - Initial F TS07 21

Human Factors in Aircraft Maintenance (Refresher) P TS08 22

Implementing a Just Culture P TS50 22

Essential Skills for LOSA Observers P TS43 23

Understanding what is an effective LOSA programme P TS72 23

Fatigue Risk Management Systems (FRMS) - Air Operations P TS66 24

Effective Crew Resource Management for Air Operators P TS31 24

Effective Event Investigation (Maintenance) P TS05 25

Effective Event Investigation (Air Operations) P TS30 25

Effectively Reviewing Investigation Output P TS14 26

Optimising your Maintenance Error Management System P TS04 26

Advancing Your Event Investigator Skills (Refresher) A TS34 27

Improving the Performance of your Error Management System (EMS) A TS67 27

SAFETY CULTURE AND SAFETY LEADERSHIP 28

Safety Management for Senior Executives F TS73 28


Measuring the Performance of your Safety Management System (SMS) A TS53 29

Course Title Level Course Ref. Page

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LOSA Programme Set-up & Implementation Support CS04 30



Aviation Safety Leadership - Executive workshop CS07 31














Course Title Course Ref. Page

16

Safety Management Systems - Essentials for Aviation Professionals

Academy: £495 + VAT In-company: POA

Ref: TS01 Duration: 1 day Level: Foundation

This long-established title has been redeveloped to reflect the evolving maturity of the aviation safety community and latest regulatory requirements. Safety is more than just the safety Manager’s responsibility, so the course focuses on how to effect an integrated approach to Safety Management.

Key Content Regulatory obligations

Roles, responsibilities and accountabilities

Safety management - key principles, terminology and definitions

Benefits of Attending Better understanding of your role within the safety

context

Gain an understanding of safety management concepts and philosophies

Feel more confident to engage with your organisation’s Safety Manager

Who Should AttendThis foundation course is aimed at aviation professionals from across all environments who are not specifically responsible for an organisation’s safety but who want to understand safety management and their role in contributing to it. It is applicable to:

Maintenance Managers

Engineering Managers

Continuing Airworthiness Managers

Training Managers and coordinators

Training Captains

It is also a useful introduction to Safety Management for those at the beginning of their safety careers.

For managers looking to induct their teams and shop floor staff in the concepts of Safety Management, this course can be adapted for this purpose.

Practical Application of Safety Management Systems (SMS)

Academy: £1,295 + VAT In-company: POA

Ref: TS02 Duration: 3 days Level: Practitioner

The safety management in aviation continues to evolve and keeping up with latest thinking is a challenge that faces all safety professionals. Our flagship Safety Management course is being re-launched in 2014 to reflect the latest thinking in SMS and to share the practical experience Baines Simmons has built up through successfully engaging on numerous safety management projects with clients worldwide.

Key Content Regulatory drivers and their intent

Exploring the key elements of safety management

Enablers to effective safety management

“Selling” the safety message to your stakeholders

Benefits of Attending Improved ability to engage with your Board to promote

your safety message

Satisfy the regulatory that you are compliant

Increase your understanding of what is needed to elevate your SMS so that it reflects new best practice and achieves levels of excellence

Improved efficiency through enhanced use of existing safety systems, data and personnel

Increased ability to assess your SMS objectively and to make decisions for it*

* This course engages the use of our Safety Maturity index tool SMS-MI as a means of helping you to establish your own benchmark of your SMS, providing you an ability to assess and prioritise your needs against key compliance and performance measures.

Who Should Attend

This is a hands-on course is aimed at aviation safety practitioners charged with delivering the organisation’s safety management system. It is ideally suited to Safety Managers and anyone involved in operating a Safety Office. It will also be useful for: Compliance Monitoring Managers and Quality Managers .

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“First rate instructor who could answer our questions and relate the concepts to our work environment.”

“This course is a must for anyone having problems implementing their SMS.”

Also consider:

TS02

TR01 Pages 41, 58, 76, 100

TR34 Pages 60, 77, 98

Further info & booking: Also consider:

TS47 Page 19

TS06 Pages 18, 68

TS01 Pages 17, 40, 59, 77, 99

Further info & booking:

UPDATED UPDATED



http://www.bainessimmons.com/training-courses/ts01-safety-management-systems-essentials-for-aviation-professionals/

http://www.bainessimmons.com/training-courses/ts02-practical-application-of-safety-management-systems/


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Hazard Identification, Risk Assessment and Control (HIRAC)


Ref: TS06 Duration: 1 day Level: Practitioner

A critical element of your Safety Management System (SMS) in assuring maximum safety levels is the ability to identify hazards and to evaluate and control your risks. This workshop will show you how to take a proactive and structured approach and increase your skills in identifying hazards and evaluating risk before an event or incident becomes reality.

Key Content The regulatory context of risk assessment and its

significance in an effective Safety Management System

Identifying hazards and threats

Analysing and calculating risk; the use of risk matrices

Developing robust control and mitigation strategies to increase safety levels

Delivering a realistic picture of organisational risk to secure effective management decisions

Benefits of Attending Reduced corporate exposure to risk by effectively and

proactively identifying your hazards and risks

Increased safety levels by rationalising your risks so that you act on the most significant first

The capacity to provide your SMS with the ‘fuel’ it needs to become an effective business tool

Improved regulatory confidence in your ability to manage safety

Who Should AttendAdvanced practitioners responsible for managing the safety system or for hazard and risk identification within the business, specifically: Safety Managers, Flight Safety Officers, Quality Assurance/Control Specialists, Shift Controllers, Line Managers, Inspectors and Supervisors, Operations Directors and Managers.

“Great instruction and strong content. Would recommend the course to others.”

Also consider:

TS02 Page 17

TS03 Page 21

TR02 Pages 47, 61, 80


Successfully Managing OEM Safety Assessments and Operator Safety Cases



Developing an effective Safety Case requires an understanding of your legal obligations, the commercial implications and consideration of the relationships and expectations of the different stakeholders. This course demonstrates how to construct sound Safety Assessments and comprehensive Safety Cases which are cost effective, time efficient and which meet legal requirements.

Key Content

How a Safety Case fits into a Safety Management System

Relationships between the Hazard Log and the Operator Safety Case and the OEM Safety Assessment

Integrating the system safety expectations of authorities, operators and suppliers

Comparison of military and civil approaches to safety

How to derive safety targets for systems and prove safety target accomplishment for mechanical and avionic systems

Benefits of Attending

Efficient control of safety related activities

Concise Safety Cases with useable results

Improved ability to meet safety targets

More effective management of the safety expectations between authorities, operators and suppliers

Who Should AttendThis course is specifically designed to help anyone involved in the design, reliability, safety or certification of aircraft systems and typically representatives from Manufacturers, Suppliers, System Integrators, Operators, Regulators and National Aviation Authorities.

“A very thorough overview of a complex subject. I was impressed.”

Also consider:

TR17 Pages 39, 60, 76, 98

TR24 Pages 38, 63, 82


Delegate feedback



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Improving the Effectiveness of your Safety Management System (SMS)


Ref: TS47 Duration: 2 days Level: Advanced

This course has been updated to meet the challenges of organisations that have implemented their safety management systems but now the face the challenge of seeing their system deliver results. After investing finances, time and personnel to implementing a compliant system, organisations now want to reap the benefits rather than have it remain a tick-box activity. Exploring how this can be achieved and what a performance SMS looks like are the focus of this advanced level course.

Key Content

Data – what to do with it?

Switching on proactive safety

Establishing Key Performance Indicators

Selling upwards – showcasing the performance of your system

Benefits of Attending Increased safety levels throughout your organisation

More astute use of Key Performance Indicators to provide clear safety and business focus

Improved evaluation of the effectiveness of your safety systems

Who Should AttendExperienced safety management practitioners who seek new perspectives on how to shape their organisation’s existing SMS to perform more effectively, particularly Safety Managers, Quality Managers and Flight Safety Officers (where appropriate).

Measuring the Performance of your Safety Management System (SMS)

In-company: POA

Ref: TS53 Duration: 1 day Level: Advanced

Measuring safety performance is critical to the management of safety in any organisation. This workshop helps management teams to understand what it is that they wish to manage with their safety management system and develop Key Performance Indicators (KPIs) to help them achieve their objectives. Many organisations have comprehensive and extensive dashboards filled with statistics that are easy to measure; the objective of this workshop is to transition to dashboards of KPIs with real meaning which enable management teams to make effective safety related decisions.

Key Content

Understanding your safety management landscape

Identifying key areas of management concern

Establishing existing relevant KPIs

Developing action plans for establishing new KPIs

Benefits of Attending Understanding the measurement of safety

Understanding the difference between metrics that are easy to measure and those that are worthwhile measuring

Better understanding of the true meaning of some commonly measured safety KPIs

Improved safety decision-making

Improved integration of your safety management system with your other management systems

Who Should AttendThis advanced workshop is specifically designed for management teams from any aviation or management background including Accountable Managers, Safety Managers and business managers from any safety critical industry.

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“This is an evolving subject and Baines Simmons is well up to speed with evolving regulations.”

“A very good session. Lots of relevant examples and great interaction with the class.”

Also consider:

TS06 Pages 18, 68

TS02 Page 17


TS02 Page 17

TS03 Page 21

TR02 Pages 47, 61, 80

Further info & enquiries:

Delegate feedback

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Human Factors - Fundamentals for Managers



Whilst humans continue to interact with machines, the environment, documents and other humans, there will be human error. It’s a fact – To err is to be human! Effective Safety and Error Management Systems accommodate the human being with all of its strengths and weaknesses, providing people with competences to reduce error rates and the ability to provide managers with invaluable safety information.

This practical course will equip managers to effectively engage in Safety/Error Management Systems with an understanding of the Human Condition along with the key enablers to achieve safety/error management success.

Key Content An introduction to the concepts of error, violation,

habits and norms

The principles of a Just Culture

Key error management leadership techniques

An overview of hazard and error, reporting, investigation and mitigation

Key Safety/Error Management enablers

Benefits of AttendingGain the ability to:

Engage and support your organisation’s Error and Safety Management Systems

Influence the safety culture in your organisation

Facilitate a healthy error and hazard reporting rate

Consistently operate a just disciplinary policy

Who Should AttendAny manager employed by an organisation operating a Safety and/or an Error Management System.

Human Factors - General Principles (MSc Elective Module)


Ref: TS27 Duration: 3 days Level: All Levels

Managers and key postholders in safety critical professions need a sound understanding of human

factors to minimise the likelihood of incidents and accidents occurring. In conjunction with City University London, this Baines Simmons course gives you the necessary insight into human factors to successfully explore and manage issues influencing performance.

Key Content

Memory - memory limitations; using cues and responses to better manage memory

Situational Awareness - how inaccurate perceptions can lead to issues and incidents

Stimulation and Stress - under load and overload; managing stress

Sleep and Fatigue and their effect on performance

Environmental Factors and their effect on performance

Teamwork and Communication - potential pitfalls and strategies for avoiding them

Human Error Management - why mistakes are made and what can be done to minimise error

AccreditationsCompletion of this course offers you the opportunity to gain a module credit on one of City University London’s world-leading MSc management courses:

MSc Air Transport Management

MSc Air Safety Management

MSc Aircraft Maintenance Management

Who Should AttendManagers and professionals in safety critical roles, typically: Designers, Engineers, Investigators, Airworthiness/Certifying Staff, In-service Support Staff, Air Traffic Controllers, Ground Support Crew, Cabin Crew and Flight Crew.

“A first rate instructor who answered questions and related concepts to our real work environment.”

“Course content interesting, presented very well at the right pace.”

Also consider:

TS02 Page 17

TS50 Pages 22, 28, 83, 101


TS03 Page 21

TS04 Page 26

TS05 Pages 25, 68




http://www.bainessimmons.com/training-courses/ts16-human-factors-fundamentals-for-managers/

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Human Factors in Aircraft Maintenance


Ref: TS03 Duration: 3 days Level: Foundation

This EASA Part 145 compliant course empowers participants to unlock the potential within their Error Management System. By openly discussing attitudes to human error and safety compliance, participants are encouraged to review their own approach and to appreciate and reinforce the positive impact individuals can make towards enhanced safety and cost control.

Key Content The origins of Human Factors regulations

The role and frequency of human error in the origins of accidents and incidents

Human performance and limitations

Rule breaking and violations

Environmental factors, teamwork and communication

Elements of an effective Human Factors Programme, including error reporting and Just Culture

Benefits of Attending Improved standards of compliance through more

proactive engagement with the organisation’s Error Management System

Reduced costs through the generation of ideas to reduce rework and improve efficiency

Enhanced awareness and engagement with the Just Culture philosophy

Increased commitment and confidence to take a personal role in promoting safety

Who Should AttendThis course is designed principally for Quality Managers, Human Factors Trainers, Error Managers, MEMS Coordinators and Forward Operating Base Key Staff.

Human Factors and Error Management (Initial)

In-company: POA

Ref: TS07 Duration: 2 days Level: Foundation

Although this course is a mandatory requirement for all EASA Part 145 approved organisations, it is much more than that. Completing the training will certainly give a compliance ‘tick-in-the-box’ but through facilitated learning, this package adds real value to your business by engaging your staff in the management of error.

Key Content The origins of Human Factors regulations

Defining the terms error and maintenance error and identifying causal factors

Human performance and limitations

Rule breaking and violations

Organisational culture and communications

Personal responsibilities and mechanisms for error reporting

Benefits of Attending Improved standards of compliance through more

proactive engagement with the organisation’s Error Management System

Reduced costs through the generation of ideas to reduce rework and improve efficiency

Enhanced awareness and engagement with the Just Culture philosophy

Increased commitment and confidence to take a personal role in promoting safety

Who Should AttendThis is an entry level course aimed specifically at certifying staff, typically; Licensed Aircraft Engineers, Form 1 Signatories, Inspectors and Supervisors.

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“Extremely interesting course thanks to a skilled and experienced instructor.”

“Very knowledgeable and interesting with good use of case studies to bring it to life.”

Also consider:

TS04 Page 26

TR02 Pages 47, 61, 80

TS27 Page 20


TS04 Page 26


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Human Factors in Aircraft Maintenance (Refresher)



Complacency is high on the list of causes that lead to aviation maintenance incidents - so recurrent training is vital to ensure that Human Factors principles and practices are continuously applied. This refresher course is essential for all staff who need up-to-date knowledge of current issues and the motivation to contribute fully to the long-term success of an organisation’s HF Programme.

Key Content Regulatory context for Error Management and Human

Factors continuation training

Update on current Human Factors issues in aviation maintenance

Minimising the ‘error zone’ within maintenance activities and the impact of personal contribution on concepts such as the ‘error chain’ and ‘error defence’

Understanding errors and violations and their importance in the application of Just Culture

Utilising Error Management Reporting System data for effective interventions

Benefits of Attending Raised awareness of current Human Factors issues and

relevance in individuals’ roles and routines

Developed safety awareness and competence in promoting a safety culture

Enhanced ability to review Error Management Reporting System data for effective corrective actions

Increased contribution to the continuing improvement of safety, quality and efficiency within your operations

Who Should AttendAll staff in approved maintenance organisations who require continuation Human Factors training, including: Quality Managers, Human Factors Trainers, Error Managers / Coordinators, Licensed Engineers.

Implementing a Just Culture



Although Just Culture principles are captured in UK law, confusion often surrounds its definition and effective implementation. This interactive workshop provides an opportunity to share best practice and is designed to develop practical competence in the application of Just Culture, enabling participants to confidently implement a Just Culture within their organisation.

Key Content The concept of culture and its impact on the safety and

performance of an organisation

Introducing Just Culture principles

Building a Just Culture and sustaining behaviours that underpin Just Culture

Supporting processes and tools, including FAiR®

Unlocking information to maximise safety improvement

Benefits of Attending Ability and confidence to practically implement a Just

Culture

Greater effectiveness in influencing positive organisational culture change

Increased organisational learning by identification of reporting barriers

A decrease in recurrent events through more effective targeting of interventions

Who Should AttendApplicable to all aviation functions and departments, this course is designed for any managers and supervisors who are interested in or tasked with implementing a Just Culture within their organisation, including: Accountable Managers, Maintenance Managers, Air/Flight Operations Managers, Flight Safety Officers, Quality Managers, Safety Managers, Human Factors and Error Specialists.

“Very informative with an instructor that presented the subject matter in an easy to understand format.”

“The course tutors were very knowledgeable on Just Culture and presented the material well.”

Also consider:

TS04 Page 26

TS05 Pages 25, 68

TS27 Page 20


TS07 Page 21

TS05 Pages 25, 68

TS14 Page 26




http://www.bainessimmons.com/training-courses/ts08-human-factors-in-aircraft-maintenance-refresher/

http://www.bainessimmons.com/training-courses/ts50-implementing-a-just-culture/


Understanding what is an Effective LOSA Programme



As Safety Management is now a requirement for Air Operators, increasingly Safety Managers are exploring the ways that they can take a proactive approach to hazard identification. Line Operations Safety Audit (LOSA) is potentially a powerful tool to meet this need but understanding what it offers and how it complements your other systems is vital in ensuring that it does not become a burdensome activity that reaps limited rewards.

Key Content Benefits of LOSA

Key components of LOSA

Stages of a LOSA programme

Using LOSA results to improve your overall safety picture

Benefits of Attending Gain an informed perspective on how LOSA can

contribute to your safety management

Improved understanding of the constituent parts of a LOSA programme

Maximise the use of the output from your LOSA programme

Who Should AttendFlight Safety Managers and Flight Operations Directors who are considering the implementation of a LOSA programme or who wish to learn how it can benefit the organisation. Also directors and managers looking for positive solutions to redress disappointing results from an existing LOSA programme.

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“A worthwhile use of my time; I learnt a lot.”

Also consider:

TS02 Page 17

TS30 Pages 25, 103

TS31 Pages 24, 104


Essential Skills for LOSA Observers

In-company: POA


Line Operations Safety Audit (LOSA) provides an organisational capability to identify threats

to aviation safety, minimise the associated risks and implement countermeasures to operational errors. Designed for those wishing to become LOSA observers, this course formally introduces LOSA methodology and provides participants with practical skills to collect data on flight crew behaviours through the effective use of LOSA tools.

Key Content Introduction to error management concepts

The 10 operating characteristics of LOSA

The role of the observer in the LOSA programme

Threat and error management

Data collection and report writing

Keys to a successful LOSA

Benefits of Attending Increased understanding of LOSA and its contribution to

effective safety management in the organisation

Competence in using LOSA tools for data collection and the analysis of information

Opportunities to practically apply new skills and enhance learning through developmental feedback

Improved organisational capability to minimise safety risks through a team of competent LOSA Observers and more effective LOSA programmes

Who Should AttendThis course is recommended for experienced flight crew wishing to broaden their roles by developing LOSA observer skills.

“I would definitely recommend this course - the facilitator was very thorough.”

Also consider:

Please speak to one of our advisors regarding suitable follow-on courses.


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Fatigue Risk Management Systems (FRMS) - Air Operations



Fatigue is inevitable in humans and significantly impacts our performance. As safety data

continues to show fatigue as a frequent contributor to accidents and other losses suffered by organisations, regulators are requiring a more intelligent approach to this subject.

The body of scientific knowledge has supported the development of smart systems that can be used to effectively manage fatigue risks.

This course will provide you with the knowledge and techniques to mitigate fatigue risks in your organisation, enabling you to develop intelligent solutions that reflect your operation.

Key Content

Examining the causes of Fatigue

The effects of Fatigue on the individual and the organisation

Understanding ICAO SARPS for Fatigue Management

Benefits of Attending Understanding how to identify and measure fatigue risk

Develop your capability in delivering effective mitigation strategies

Understanding the advantages of FRMS over prescriptive FTL regulations

Who Should AttendAir Operations Scheduling and Rostering Managers, Fatigue Safety Action Group members, Quality Managers, Auditors, Crewing Managers, Operations managers, Compliance Monitoring Managers, Cabin Crew Managers, Representative bodies (IALPA BALPA etc.) and Chief Pilots.

“The instructor was very competent and the case studies helped deepen my understanding.”

Also consider:

Please speak to one of our advisors regarding suitable follow-on courses


Effective Crew Resource Management for Air Operators

In-company: POA


This training adds value to your in-company programmes by offering the opportunity to learn the skills to measure the effectiveness of CRM, to identify elements that might be missing in your own systems and to plan strategies for improvement, so enabling delegates to develop their role in the proactive promotion and management of safety.

Key Content

Your Company Requirements (Ops Manual)

Human Factors and Performance; the variability of human input and its improvement

ICAO principles of Just Culture and your organisation’s approach to Just Culture

The impact of an effective reporting culture on an enhanced safety culture

Cases studies, lessons learned in your own company, comparison with other operations

Benefits of Attending Regulatory compliance – our courses in this subject will

meet your standard requirements for Initial, Change of Type or Operator and Recurrent Crew Resource Management training

Enhanced ability to measure the effectiveness of CRM and the development of the organisational learning culture and Just Culture

Improved performance of flight crews and resilience to error

Who Should AttendThis course is specifically designed for Flight Deck Crew, Cabin Crew, Safety Managers, CRM Specialists and Flight Safety Officers.

“A very good course. Would recommend.”

Also consider:

TS30 Pages 25, 103

TS50 Pages 22, 28, 83, 101


Delegate feedback



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Effective Event Investigation (Maintenance)



EASA Part 145 requires that Maintenance Error Investigators form an integral part of an organisation’s Error Management System. Through a series of practical activities, including realistic interview skills practice, this course gives participants the confidence and competence to conduct effective investigations and present findings.

Key Content Overview of Human Factors and Error Management,

specifically error, rule-breaking and defences

The Boeing Maintenance Error Decision Aid (MEDA) investigation tool

Investigation scenarios and interview skills, including planning, questioning techniques and dealing with difficult situations

Collection of evidence and analysis of results

Benefits of Attending The ability and confidence to conduct effective

investigations that deliver successful interventions to improve safety and reduce rework costs

Reduced exposure to risk and risk provocative situations through an enhanced understanding of the human element of error

Improved reliability

Better facilitation of trend analysis and feedback of issues through effective use of a database

Who Should AttendThis is a practitioner level course and is ideally suited for new and prospective error investigators, especially: Quality Assurance Staff, MEDA Coordinators, Engineering Staff who are conducting investigations.

Effective Event Investigation (Air Operations)



Based on our long-running and highly successful investigation skills course for the maintenance environment (TS05), this course retains at its core the same methodologies and skills used already to train successfully 1000s of event investigators. This course, however, extends its applicability to the non-maintenance area through worked examples covering different aviation environments such as Air Operations and referencing a generic error taxonomy developed by Baines Simmons that can be expanded to cover all aviation environments.

Key Content

Refresh of human factors and error management principles

Investigation scenarios and interview skills, includes planning, questioning techniques and dealing with difficult situations

Analysing findings and making recommendations

Benefits of Attending Ability and confidence to conduct effective investigations

that deliver successful interventions that improve safety and reduce rework

Reduced exposure to risk and risk-provocative situations through an enhanced understanding of the human element of error

Better facilitation of trend analysis and feedback of issues through effective of a database

Who Should AttendThis course is ideally suited to new and prospective error investigators from all aviation environments.

“A really interesting course that I can apply back at work. Definitely worth attending.”

“The instructor had so much personal experience it made the course extremely interesting and very valuable.”

Also consider:

TR02 Pages 47, 61, 80

TS03 Page 21

TS50 Pages 22, 28, 83, 101

TS34 Page 27


TS03 Page 21

TS50 Pages 22, 28, 83, 101

TS34 Page 27


UPDATED



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Effectively Reviewing Investigation Output

In-company: POA


This course follows on from our popular Effective Event Investigation courses and is applicable to those working in either Maintenance or Air Operations environments. The real value of event investigations is realised once the outputs are evaluated and acted upon and this course is designed to help members of the Event Management Review Board perform their roles successfully, enabling them to conduct effective reviews, act appropriately on information received and ultimately ensure their organisation’s Error Management System raises safety and efficiency standards.

Key Content

The company’s procedures for maintenance event investigations and the roles and responsibilities of investigation teams and Review Board members

Industry investigation tools including MEDA

Investigation review scenario - skills practice

Analysis of evidence and risk assessment of findings


More informed decision making and accurate root cause analysis of highlighted issues

Reduced occurrences of rework, lost revenue and safety problems related to events caused by maintenance errors

Consistency of approach to Just Culture, culpability and the disciplinary process

Ensured compliance with the EASA Part 145 requirements

Who Should AttendThis is a practitioner level course ideally suited for a wide variety of staff, including: Quality Assurance Managers, Technical/Production Managers, MEDA Coordinators, Investigators and Union Representatives.

Optimising your Maintenance Error Management System



Designed for those who are keen to move beyond the stance of simple regulatory compliance to more advanced and proactive methods of managing error, this course offers practical tools and strategies to enhance your organisation’s Error Management System for maximum business effectiveness.

Key Content

Assessing levels of compliance to EASA Part 145 and the associated Error Management System legislation

How to make your systems resilient to error

How to measure and demonstrate Human Factors return

Assessment of Human Factors leadership effectiveness

Applying a Human Factors perspective to auditing systems, process management and people

Embedding a safety culture through implementing FAiR® and Just Culture and evolving error reporting


Accurate assessment of levels of compliance to the EASA Part 145 requirements in relation to Error Management

Ability to measure the effectiveness of Human Factors programmes and the organisational learning culture

Increased staff engagement in safety culture

A cost-effective Error Management System which provides return on investment and efficiency savings

Who Should AttendThis course is aimed specifically at people involved in managing the company’s Error Management System, typically: Quality Managers, Safety Managers, Quality Engineers and Advisors.

“An excellent course - would highly recommend. There was nothing the facilitator couldn’t answer.”

“Excellent training, both interesting and professional.”

Also consider:

TS02 Page 17

TS03 Page 21

TR02 Pages 47, 61, 80

Further info & booking:Also consider:



Delegate feedback

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Advancing your Event Investigator Skills (Refresher)


Ref: TS34 Duration: 2 days Level: Advanced

This course builds on the existing knowledge and skills of trained investigators and provides the opportunity to fine-tune your investigative interviewing skills. You will also explore advanced techniques for data analysis and risk assessment, leading to the identification of more effective proactive and predictive intervention solutions.

Key Content

Brief revision of Human Factors and Error Management concepts and principles

Industry investigation tools including MEDA

Interview techniques refresher with new practical investigation scenarios

Analysis of data for predictive error management

Development of Return on Investment (ROI) models

Benefits of Attending Consistency in the completion of error reports and

standardisation of error management data

Better use of organisational data analysis as an effective method of intervention

Improved safety performance and reduced rework costs through more predictive and proactive intervention solutions

Positive contribution towards an effective SMS

Who Should AttendThis advanced level course is specifically designed for previously trained investigators, typically: Human Factors, Quality and Safety Managers, Human Factors and Safety Management Coordinators, Active Event Investigators, Dormant Event Investigators.

“If Carlsberg did training courses...”

Also consider:

TS05 Pages 25, 68

TS03 Page 21

TS50 Pages 22, 28, 83, 101


Improving the Performance of your Error Management System (EMS)

In-company: POA


Error management forms an essential cornerstone of any accident prevention and safety management system. The collection of error, near miss and hazard data, its analysis and resulting actions should form the life-blood of an organisation’s safety improvement process.

This workshop helps to identify how you can improve the performance of your EMS; understand the influences of reporting rates; examine and challenge the quality of your investigations and most importantly, enable you to gain the greatest benefit from your data.

Key Content

The requirements and objectives of an Error Management System and the key enablers of a healthy reporting rate

What makes a good report and conversely, a bad one

How to make ‘just’ disciplinary decisions following receipt of an error report

Data analysis and risk mitigation strategies

Benefits of Attending Improve your error and pro-active hazard reporting

rates

Know how to assess error reports and apply a ‘just’ disciplinary policy

Understand how to ‘sort the wheat from the chaff ’, identifying priority safety risks for mitigation

Reduce or eliminate the likelihood of repetitive system and human failures

Be able to conduct effective safety review groups

Who Should AttendManagers of Safety Departments; those participating in Error Review and Steering Groups along with those involved in assurance of these activities as well as HR/departmental managers taking disciplinary decisions.

“She was really good, very knowledgeable and was able to answer our questions clearly.”

Also consider:

TS16 Page 20

TS01 Pages 17, 40, 59, 77, 99

TS05 Pages 25, 68


Delegate feedback



http://www.bainessimmons.com/training-courses/ts34-advancing-your-event-investigator-skills-refresher/

http://www.bainessimmons.com/training-courses/ts67-improving-the-performance-of-your-error-management-system-ems/


Saf

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Culture






Also consider:

TS07 Page 21

TS05 Pages 25, 68

TS14 Page 26


Safety Management for Senior Executives

In-company: POA


Safety management not only makes good business sense but is becoming a legal requirement for aviation organisations across Europe. Understanding the implications of this legal shift both in terms of your personal accountabilities as a Senior Executive and for your business is vitally important if you want to mobilise your management team to meet the challenges these regulatory changes pose.

Key Content

This workshop is available only on an in-company basis as the content of the sessions is tailored according to the needs of the organisation. The following are sample themes that are explored in the session:

Your legal obligations

Top 10 hazards to your organisation

Safety as a strategic business need

Organising for success

Benefits of Attending Establish a shared understanding of core concepts across

the senior leadership team

Gain greater insight into the intent behind the regulation so that you can interpret it more confidently for your context

Who Should AttendThis workshop is suitable for senior leadership teams in an aviation organisation seeking clarity on safety issues at a strategic level.

“Well constructed workshop, pitched at the appropriate level.”

Also consider:

TR60 Page 101


NEW



http://www.bainessimmons.com/training-courses/ts73-safety-management-for-senior-executives/



Saf

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and

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Also consider:

TS01 Pages 17, 40, 59, 77, 99

TS02 Page 17


Measuring the Performance of your Safety Management System (SMS)

In-company: POA


Measuring safety performance is critical to the management of safety in any organisation. This workshop helps management teams to understand what it is that they wish to manage with their safety management system and develop Key Performance Indicators (KPIs) to help them achieve their objectives. Many organisations have comprehensive and extensive dashboards filled with statistics that are easy to measure; the objective of this workshop is to transition to dashboards of KPIs with real meaning which enable management teams to make effective safety related decisions.

Key Content

Understanding your safety management landscape

Identifying key areas of management concern

Establishing existing relevant KPIs

Developing action plans for establishing new KPIs

Benefits of Attending Understanding the measurement of safety

Understanding the difference between metrics that are easy to measure and those that are worthwhile measuring

Better understanding of the true meaning of some commonly measured safety KPIs

Improved safety decision-making

Improved integration of your safety management system with your other management systems

Who Should AttendThis advanced workshop is specifically designed for management teams from any aviation or management background including Accountable Managers, Safety Managers and business managers from any safety critical industry.

“Very well presented with very good explanations relevant to our organisation.”

Delegate feedback

Thought LeadershipAs world leaders in aviation safety, we like to challenge the norms and push back the barriers to understanding aviation safety issues.

Our world-class Consultants and Subject Leaders have a vested interest in staying at the top of their fields; their views, knowledge and understanding of the subjects they passionately support are vital to the vibrancy of our Baines Simmons training courses and delivery of our In-company consultancy projects.

Covering a range of aviation safety-related topics, our online library of Thought Leadership Papers is the most respected in the aviation industry. In the field of Safety and Risk Management we have a number of papers which you may find of interest.

Visit our online Thought Leadership library at www.bainessimmons.com/thoughtleadership where you can download all of our papers for FREE!

The importance of safety as a strategic boardroom issue

The challenges of integrating SMS

Risk-based oversight: who has control?



http://www.bainessimmons.com/training-courses/ts53-measuring-the-performance-of-your-safety-management-system-sms/

http://www.betherecentral.com/content/2184_RBI/qwzy2281/index.php

http://www.bainessimmons.com/tlp/The%20Challenges%20of%20SMS%20Integration%20IFA%20HKG.pdf

http://www.bainessimmons.com/tlp/Risk-Based-Oversight.pdf

http://www.bainessimmons.com/thoughtleadership


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Safety Strategy Development

Ref: CS01

Our experienced safety strategy consultants will work alongside you to help develop a robust safety vision, strategies and objectives for your organisation and formulate roadmaps of action that will move you along your safety journey to achieve desired business and organisational objectives.

Human Factors Consulting Services for the Operator

Ref: CS02

The human element in the safety system, though recognised in regulation and by the industry for years as a major aspect of safety management, continues to prove to be a challenge. Understanding how the system can influence people and their behaviour is an area in which Baines Simmons has extensive experience.

Event Investigation Consulting Services for the Operator

Ref: CS03

Having an effective investigation process is now part of the EASA requirements for Air Operators. Ensuring proposed interventions match the root cause is vitally important to help reduce the likelihood of reoccurrence. Baines Simmons is well equipped to help organisations implement the key enablers to facilitate this process.

LOSA Programme Set-up and Implementation Support

Ref: CS04

Implementing a LOSA programme is an investment that can reap significant safety benefits. However, its success is determined by ensuring the right enablers are in place and that there is understanding of how it will contribute to your overall safety management strategy. Baines Simmons’ LOSA service can help organisations who wish to set up effective programmes as well as those with existing programmes who wish to maximise their performance.

Safety Management Consulting ServicesBaines Simmons offers the most comprehensive portfolio of consulting services in the industry and acts as trusted advisors to many of the world’s leading aviation organisations. From bespoke one-to-one workshops, mentoring and coaching through to full organisational surveys, diagnostics and reviews, our consulting services are designed to support clients in civil, military and regulatory environments requiring the very best expertise in Aviation Regulations, Compliance and Safety Management.

We have unrivalled skills and experience in our specialist areas and are committed to delivering solutions that make a tangible and positive difference to your organisation in terms of both safety performance and economic benefit.

From Manufacturers and MROs to Airlines and Regulatory Authorities and whether with executive management teams or engineers in the hangar, we can work with you on one-off projects or partner with you for as long as you need support on strategic programmes. We are fully resourced to deliver specific on-demand assignments and can also offer an increasing range of full and partial outsourced services such as aircraft surveys, auditing and airworthiness management activities.

All our consultancy services are tailored for our clients’ individual needs and situations. Please call us if you would like to discuss how we may be of assistance.




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Building and Implementing a Safety Management System (SMS)

Ref: CS05

If your organisation is new or you are launching a new site and wish to develop and implement a compliant Safety Management System, Baines Simmons has the necessary technical, practical and strategic skills and experience to help you. From systems set-up and staff competence development through to working with the leadership team to understand safety leadership and organisational culture issues, our teamwork approach will ensure you have a robust and functioning SMS.

SMS Phase II Evaluation Support

Ref: CS06

SMS Phase II evaluation is currently underway in the UK and across Europe. With all AOC holders required to demonstrate the overall maturity and effectiveness of their Management System according to the PSOE model across key indicators by October 2014, there is a need for many operators to understand how they can meet the challenge of satisfying their regulator. Our consulting workshops, aimed at Quality or Safety Managers, lead you through the evaluation tool used by CAA regulators, and help you in identifying your shortfalls so that you can consider your options and how to address them.

Aviation Safety Leadership - Executive Workshop

Ref: CS07

A tailored one-to-one session with a Baines Simmons’ safety specialist aimed at providing Accountable Managers with an opportunity to explore the implications of their role and what it means to be actively leading safety at a strategic level.

Just Culture Development

Ref: CS08

An open and honest reporting system is essential to understanding and managing risk in an organisation. It relies on trust in a Just Culture: trust that the leadership team is committed to the principles of Just Culture and trust that the processes will be consistently applied. Through a programme of guidance and facilitation, our experts can assist you to understand, build and sustain a Just Culture and help unlock the sharing of safety event information.

Safety Performance Measurement Development

Ref: CS09

Our experienced consultants can provide expertise and models to facilitate the development and implementation of effective Board Room safety metrics such as key performance indicators and a safety balance score card; leading to predictive safety measurements.




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Safety Competence Development

Ref: CS11

We can tailor-make a bespoke 6-12 month programme of bite-sized safety competence development, delivered by our subject matter experts in HF, safety, error management and regulations.

Safety Leadership Coaching

Ref: CS12

Our Senior Consultants can assist on a one-to-one basis to set and reach your individual safety goals in the most efficient way through a series of focused coaching engagements.

Executive and Management Team Safety Coaching

Ref: CS13

Our coaching services are designed to facilitate a team to work efficiently and effectively together to define, plan or achieve a specific safety goal. Invaluable for leading the development of a company safety vision, supporting strategy and implementation activity.

Safety Culture and Behaviours Coaching

Ref: CS14

Assisting managers to establish and communicate desired safety behaviours is a first step on the journey to safety culture improvement. This service facilitates the design and supports the sustainment of behaviours in the face of operational demands.

Safety Management Diagnostic

Ref: CM01

Our Safety Management Diagnostic (SMD) is used to assist organisations to determine where they are on their safety journey. Providing a comprehensive, independent and objective assessment of the key enablers that underpin the effective management of safety across an organisation, our SMD allows us to work with you to establish levels of maturity and identify areas for development.

Executive / Accountable Manager Advisory Support

Ref: CS10

We can provide retained expert one-to-one support and guidance to resolve and advise on technical and regulatory challenges. This is offered as an ad hoc service or as a programme of ongoing support.

Safety Management Consulting Services




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Error Management Diagnostic

Ref: CM02

An Error Management System (EMS) is an essential building block of your Safety Management System. Without an effective and fully optimised EMS, you may find that your Safety Management System is not delivering the results you expect. Our EMD focuses on the key enablers that support the effectiveness of an EMS and provide you with a complete picture of how it’s performing and recommendations on how it can be further optimised.

Safety Culture Survey

Ref: CM05

Establish where your organisation is in terms of its attitude to safety. A safety culture survey is a powerful asset in steering you to understand why your Error Management or Safety Management System is not delivering the results you expected.

Management System Diagnostic

Ref: CM06

Our comprehensive Management System Diagnostic overarches all our diagnostic tools and examines the effectiveness of the various systems as a cohesive whole, focusing on their integration and how they each contribute to the overall safety of your organisation.

Safety Leadership Diagnostic

Ref: CM07

An organisation–wide safety leadership assessment resulting in individual and team safety leadership profiles with tailored coaching, action plans and ongoing support to reinforce and stabilise desired activities and behaviours.

Safety Culture Diagnostic

Ref: CM08

By identifying and measuring behaviours and attitudes, our Safety Culture Diagnostic offers an invaluable insight into the impact of leadership and behaviour on the day-to-day operation of your organisation and leads to the creation of a detailed plan for how to increase safety performance through behavioural interventions.




Initial and Continuing AirworthinessThe responsibility for the airworthiness of an aircraft rests with many individuals. Our aim is to bridge gaps of understanding among professionals working in all sectors of the aviation industry who have an impact upon the initial and continuing airworthiness of aircraft in order to reduce unwanted business losses and ultimately ensure that both lives and business reputation are protected.

Our Airworthiness Consultants provide organisations involved in the design, manufacture, continuing airworthiness and maintenance of aircraft with a collective, unparalleled wealth of high-level industry and regulatory experience, knowledge and practical skills.

Our comprehensive portfolio of world-class training programmes and consultancy services ensures that all those involved in the safe operation of aircraft – be they in operations, independent management organisations, maintenance organisations or elsewhere – are able to benefit fully from the wide-ranging skills and experience of our Consultants. By helping to identify and eliminate any gaps in your defences, we are able to improve organisational efficiency and operational effectiveness through reductions in rework and smarter, integrated processes. In parallel, this leads to organisations being able to demonstrate greater understanding and compliance with the regulations, leading to improved levels of Regulator confidence.

Initial Airworthiness

With EASA working towards the introduction of Management Systems into Part-21 Organisations as part of its Rulemaking Programme, which also includes further work on Operational Suitability Data, the deteriorating performance of ageing aircraft, and Instructions for Continued Airworthiness, we are actively developing our portfolio of training and consulting services in the Initial Airworthiness field under the expert guidance of Duane Kritzinger. Please refer to our website for up-to-date information about our training courses and consultancy services in this area.

Continuing Airworthiness

While EASA requirements for Continuing Airworthiness organisations is relatively mature in comparison to the recent upheavals for the Air Operations community, we see 2014-2015 introducing more change in the guise of either new or evolved regulation. Expected to be introduced in the near future are safety requirements into the Continuing Airworthiness regulations. Currently at Notice of Proposed Amendment (NPA) stage, EASA has already outlined its intention to introduce the concept of Safety Management Systems, which was originally introduced to Air Operators with (EU) No 965/2012. Bringing our experience of assisting Air Operators through these significant regulatory changes, Baines Simmons has developed Preparing for NPA 2013-01 – Enhanced Safety Requirements in Continuing Airworthiness (TR62).

Changes in the US/European Bilateral Agreement have opened up opportunities for maintenance organisations seeking FAA approval. Our Initial Approval Consultancy Support (CR05) service and How to gain your FAA European Repair Station Approval (TR30) course have been developed to assist organisations with addressing such a need, from understanding the requirements to providing technical support with the application,

The regulations, as well as many organisations, are now talking more explicitly about the need for competent people in posts. Demonstrating competence to the regulator, however, can be challenging. Activities such as Airworthiness Reviews, which require very specific knowledge and application of skills is one such area that is often under scrutiny. It is in response to this need that we developed Airworthiness Review - Essential Principles and Techniques (TT10), a practical workshop that applies years of learning and experienced gained from Baines Simmons’ own aircraft survey activities.




David Innes Continuing Airworthiness & Civil Aviation Regulations

David adds enormous technical value to clients through his 30 years’ experience in a range of airworthiness-related roles in the civil air transport industry. David is able to assist clients effectively interpret and adopt the practical application of airworthiness-related regulatory requirements and safety and quality management principles. He specialises in both commercial air transport and private operations working with manufacturers and operators clients such as Boeing, Thomson, TAG and Singapore Airlines.

Tim Drinkwater Approvals, Compliance & Regulations

Tim is a highly skilled and respected former airworthiness surveyor with a considerable breadth of experience in dealing with complex compliance and regulatory matters. During his career, Tim has been involved with a number of high profile working groups mandated to make safety recommendations to the industry’s regulatory governing bodies (EASA) and was also responsible for some of the industry’s most challenging approvals surveys.

Steve Knight Continuing Airworthiness and EASA Part 145 & Part M

With over 28 years in aviation, Steve has career experience in military and civil aircraft maintenance and operational environments. He is a professional enthusiastic Consultant who brings extensive practical understanding of airworthiness, quality and safety from an engineering perspective.

Duane Kritzinger Initial Airworthiness and Part 21J/G

Duane practices in the fields or Aircraft Certification and System Safety Engineering. His significant safety expertise lies in his ability to differentiate and integrate the military and civil aircraft safety approaches in an efficient manner to deliver value added output. His certification skills cover the military and civil aviation domains, assisting in the certification of products/parts/appliances and the establishment of organisation process and structures to support certification activities.

Scott Vaughan Initial and Continuing Airworthiness, Certification and Safety Management

Scott’s expert initial and continuing airworthiness advice and guidance is highly praised by clients for its clarity, objectivity and technical accuracy. Drawing on his practical experience in aircraft certification, maintenance and test flying in both civil and military domains, Scott is skilled in integrating safety management approaches efficiently and effectively and highly experienced in establishing organisational processes, procedures and structures to support a wide range of certification activities.

Kevin Hopwood Part 21 Subpart G and Continuing Airworthiness

Kevin is an experienced airworthiness practitioner with detailed knowledge of EASA requirements for both Production and Continuing Airworthiness organisations. Kevin has experience of working in a globally recognised EASA Production and Maintenance Organisation and therefore is able to provide first-hand knowledge of the requirements and how to successfully integrate them in a way that adds real business benefit. Kevin has provided airworthiness training and consultancy for Baines Simmons across the globe including assisting non EU Member states in obtaining Part 21 Subpart G Production Approvals in both Russia and the Philippines.




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INITIAL AIRWORTHINESS 38

EASA Part 21 Subpart G - Production Organisation Approval Essentials P TR14 38

EASA Part 21 Subpart J - Design Organisation Approval Essentials P TR24 38

Successfully Managing OEM Safety Assessments and Operator Safety Cases P TS33 39

CONTINUING AIRWORTHINESS 39

Airworthiness Essentials for Aviation Professionals F TR17 39


EASA Airworthiness Regulations - Essentials for Support Staff F TR23 40

EASA Airworthiness Regulations - Management Responsibilities F TR01 41

MAOS Regulations - Management Responsibilities F TR09 41

EASA Part M - Successful Management for Air Operators P TR03 42

MAOS - Continuing Airworthiness Engineering within the UK MAE P TR18 42

EASA Part 145 Continuation Training for European Repair Stations P TR63 43

Managing Continuing Airworthiness Regulations within the UK MAE P TR55 43

Developing your Continuing Airworthiness Management Skills P TT09 44

Continuing Airworthiness Management Skills for a Defence CAMO P TT08 44

Effective Aircraft Maintenance Task Planning P TT04 45

Understanding Maintenance Programme Principles P TT01 45

Best Practice for Technical Representatives P TT02 46

EASA Airworthiness Regulations - Essentials for Logistics Staff P TR07 46

EASA Part 145 - Successfully Applying the Regulation P TR02 47

EASA / FAR Part 145 - Essentials for European Repair Stations P TR16 47

EASA Part 147 / Part 66 - Essentials P TR15 48

Combined EASA Part 145 & Part M - Successfully Applying the Regulations P TR11 48

Preparing for NPA 2013-01 - Enhanced Safety Requirements in Continuing Airworthiness P TR62 49

How to gain your FAA European Repair Station Approval P TR30 49

Airworthiness Review - Essential Principles and Techniques P TT10 50

Improving your CAMO Performance - Advanced Workshop A TR36 50

EASA Part 145 - Refresher Workshop A TR56 51

EASA Part M - Refresher Workshop A TR57 51

AIRWORTHINESS CONSULTING SERVICES 52







UPDATED

UPDATED

UPDATED

NEW

NEW

NEW

37

EASA Part 21 Subpart G - Production Organisation Approval Essentials


Ref: TR14 Duration: 1 day Level: Practitioner

Meeting the everyday demands of both customers and the Regulator to consistently deliver safe and cost effective products, parts or appliances is a challenge for all organisations. This course will help you to ensure that your production system is compliant with the Part 21 requirements as well as contributing to maximum business efficiency.

Key Content The international legal environment - ICAO and the

structure and role of EASA

High-level applicable regulations and the structure of the implementing rules: EC 2042/2003, EC 216/2008, etc

Familiarisation with the EU 748/2012 regulation

Detailed analysis of key elements of Part 21 Subpart G, including Section A plus Acceptable Means of Compliance and Guidance Material

EASA Form 4 holder and management responsibilities

Benefits of Attending Higher levels of compliance and minimised risk of

unwitting non-compliance

Improved efficiency and time savings through the introduction of ‘best practice’

Increased confidence to engage and discuss the Part 21 regulation with regulatory authority staff

Who Should AttendThis essentials course is specifically for new practitioners, typically: Auditors, Quality Managers, Part 21 Production Organisation Approval Applicants, EASA Form 4 Holders / Applicants and Maintenance Managers.

EASA Part 21 Subpart J - Design Organisation Approval Essentials



Managing a busy Design Organisation while being asked to implement additional Handbooks and Procedures can be a challenge to maintaining efficiency. This course takes a practical approach to EASA Part 21 Subpart J and provides the insight necessary to ensure your organisation is fully compliant to obtain and maintain approval with minimum disruption to existing management systems.

Key Content The international legal environment – ICAO and the




Detailed analysis of key elements of Part 21 Subpart J, including the reasoning behind the rule from both regulatory and organisational perspectives

Requirements for managerial and airworthiness departments





Who Should AttendStaff and managers from Part 21 Design Organisations and Part 21 approval applicants, including: Accountable Managers, Airworthiness, Certification and Compliance Verification Engineers, Quality Assurance System Staff and Auditors, Quality Managers, new Design personnel and those requiring refresher training.

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ial A

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“Tutor and venue were excellent and the course delivery was made with a competent and professional attitude.”

“Instructor had a wealth of knowledge with examples given too. Really open to discussions and answered all queries.”

Also consider:

TR01 Pages 41, 58, 76, 100

TR24 Pages 38, 63, 82

TQ01 Pages 59, 78, 99


TQ01 Pages 59, 78, 99

TQ02 Page 64




http://www.bainessimmons.com/training-courses/tr14-easa-part-21-subpart-g-production-organisation-approval-essentials/

http://www.bainessimmons.com/training-courses/tr24-easa-part-21-subpart-j-design-organisation-approval-essentials/


Successfully Managing OEM Safety Assessments and Operator Safety Cases



Developing an effective Safety Case requires an understanding of your legal obligations, the commercial implications and consideration of the relationships and expectations of the different stakeholders. This course demonstrates how to construct sound Safety Assessments and comprehensive Safety Cases which are cost effective, time efficient and which meet legal requirements.

Key Content

How a Safety Case fits into a Safety Management System

Relationships between the Hazard Log and the Operator Safety Case and the OEM Safety Assessment

Integrating the system safety expectations of authorities, operators and suppliers

Comparison of military and civil approaches to safety

How to derive safety targets for systems and prove safety target accomplishment for mechanical and avionic systems


Efficient control of safety related activities

Concise Safety Cases with useable results

Improved ability to meet safety targets

More effective management of the safety expectations between authorities, operators and suppliers

Who Should AttendThis course is specifically designed to help anyone involved in the design, reliability, safety or certification of aircraft systems and typically representatives from Manufacturers, Suppliers, System Integrators, Operators, Regulators and National Aviation Authorities.

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ial A

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“A very thorough overview of a complex subject. I was impressed.”

Also consider:

TR17 Pages 39, 60, 76, 98

TR24 Pages 38, 63, 82


TR02 Pages 47, 61, 80

TR03 Pages 42, 61, 79, 102

TR07 Page 46


Airworthiness Essentials for Aviation Professionals


Ref: TR17 Duration: 3 days Level: Foundation

Misunderstandings of roles and responsibilities between those involved in aircraft maintenance and those responsible for an aircraft’s continuing airworthiness can lead to failures, resulting in poor reliability, degraded safety and high costs. This course clarifies roles, bridges the communications gap and leads to increased organisational efficiency.

Key Content Defining ‘Airworthiness’ and airworthiness-related

operational requirements

The regulatory context

Initial Airworthiness, Type Certification – EASA Part 21 POA / DOA

Certificate of Airworthiness and Permit to Fly

Overview of EASA Part M, Part 145, Part 147 and Part 66

Introduction to Error Management and Safety Management Systems

Quality Assurance

Benefits of Attending Reduced business losses by identifying and mitigating

risks arising from misunderstandings

Improved organisational efficiency through effective communications and reduced rework

More accurate identification of staff training and development needs

Who Should AttendAnyone in the aviation industry who needs an understanding of how airworthiness and safety regulation is achieved in Europe, typically from: Airlines, Manufacturers, Continuing Airworthiness Management and Maintenance Organisations, Competent Authorities.

“A very professional and well structured approach.”

Delegate feedback



http://www.bainessimmons.com/training-courses/ts33-successfully-managing-oem-safety-assessments-and-operator-safety-cases/

http://www.bainessimmons.com/training-courses/tr17-airworthiness-essentials-for-aviation-professionals/


EASA Airworthiness Regulations - Essentials for Support Staff


Ref: TR23 Duration: 1 day Level: Foundation

Many staff are employed in roles which, although not directly involved with airworthiness, engineering or maintenance, still have the potential to impact on the organisation’s safety objectives. This course is designed especially for those staff. It clarifies the EASA regulatory system and highlights how their responsibilities can be as important to aircraft safety as any other person.

Key Content The international legal aviation environment;

relationships between ICAO, the EU and the UK; definitions of key terms and vocabulary

The role of the UK Civil Aviation Authority

EASA – its structure and the rulemaking process

Overview of Basic Regulation EC 216/2008 and Part 21, Part M, Part 145, Part 66, Part 147

Relating the intent of the requirements to individuals’ organisations and their job roles

Benefits of Attending Enhanced awareness of individual role responsibilities in

the regulatory context

Improved confidence in identifying risk and questioning potential risk situations

More informed decision-making via increased appreciation of the company CAME and MOE

Enhanced organisational safety gained from a greater understanding of the regulations amongst a wider population

Who Should AttendStaff working in Part 21, Part M or Part 145 environments who need a basic understanding of civil aviation safety legislation, including those in: Technical Records, Stores, Purchasing, Engineering Support, Technical Training, Human Resources, Facilities Management and Contract Staff.

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“Made the subject as interesting as possible, an-swered all questions in-depth and without waffling.”

Also consider:

TR01 Pages 41, 58, 76, 100

TR02 Pages 47, 61, 80

TR03 Pages 42, 61, 79, 102

TR07 Page 46










context








Training Captains



“First rate instructor able to answer questions and relate the concepts to our work environment.”

Also consider:

TS02 Page 17

TS06 Pages 18, 68

TS47 Page 19


UPDATED




http://www.bainessimmons.com/training-courses/tr23-easa-airworthiness-regulations-essentials-for-support-staff/


EASA Airworthiness Regulations - Management Responsibilities



The competence of senior managers in approved organisations plays a significant part in sustaining flight safety and EASA and NAAs have specified requirements for key personnel. This course will enable you to fully understand your legal accountabilities, effectively assess compliance in your organisation and to develop more efficient business systems.

Key Content The international legal environment, ICAO and the


Regulations and implementing rules EC 2042/2003, EU 748/2012, etc

Accountabilities and responsibilities of the EASA Form 4 holder

Introduction to Error Management through effective Safety Management Systems

Benefits of Attending Comprehensive understanding of your legal obligations,

providing protection against unwitting non-compliance

Ability to demonstrate improved compliance to your Regulatory Authority

Knowledge and confidence to proactively engage with the quality, safety and regulatory aspects of your organisation

Who Should AttendIf you are a senior manager or staff member who holds accountability to EASA in the Form 4 process, this course is for you; typically Accountable Managers (Part 145 and Part M), Maintenance Managers, Form 4 Holders or Applicants, Senior Engineering Staff.

MAOS Regulations - Management Responsibilities



Duty Holders and civil contractors with airworthiness responsibilities for military aircraft need to keep up to speed with evolving military regulations, including the new CAMO and EMAR requirements. Designed for managers engaged in the strategic handling of an organisation’s approvals, this course provides the latest updates on the Maintenance Approved Organisation Scheme (MAOS).

Key Content The role of the Military Aviation Authority (MAA), the

origins of MAOS and links to the EASA system

Contents of the MAA Regulatory Publications (MRP) - the MRP Parts

The MAOS approval process

Continuing Airworthiness Management for UK military aircraft

Requirements for the maintenance system, human factors and error management, personnel competency, training and examinations

Benefits of Attending Comprehensive understanding of the intent of the

regulation and how to fulfil your legal obligations

Improved compliance against the requirements of the MRP (MRP Part M, MRP Part 145, MRP Part 147, MRP Part 66)

Ability to plan practical strategies to address gaps against the requirements

Who Should AttendThis entry level course is recommended for military officers and MOD contractors, such as: Senior Managers, Operations and Maintenance Managers, MOD Staff Officers, Duty Holders, Officers dealing with civilian contractors and MOD Procurement Executives.

Con

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“Very informative and well delivered, considering the subject is very dry! Useful refresher and new regulation information.”

“Excellent course, well presented by a very knowledgeable instructor.”

Also consider:

TS01 Pages 17, 40, 59, 77, 99

TQ01 Pages 59, 78, 99

TR17 Pages 39, 60, 76, 98


TR10 Pages 66, 82, 107

TR55 Pages 43, 83, 112




http://www.bainessimmons.com/training-courses/tr01-easa-airworthiness-regulations-management-responsibilities/

http://www.bainessimmons.com/training-courses/tr09-maos-regulations-management-responsibilities/


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Also consider:

TR09 Pages 41, 58, 78, 106


MAOS - Continuing Airworthiness Engineering within the UK MAE


Ref: TR18 Duration: 3 days Level: Practitioner

This course provides the opportunity to examine and discuss the requirements for approvals within the MAOS framework and to analyse the standards in relation to your organisation and your specific job role.

Key Content The EASA regulatory framework and its basis for the UK

MOD MAOS framework

The relationship between MRP Part M and MRP Part 145; requirements of MRP Part M and differences from EASA Part M; interpretation and practical application of MRP Part 145

Core principles of Part 66 and the differences between civil and military competence requirements

Requirements for MRP Part 147 and how to assess readiness to apply for training organisation approval

Benefits of Attending Ability to interpret the MAOS requirements in the

context of your own organisation and job role

Competence to assess compliance against the MOD’s standards and to develop an action plan to implement any necessary changes

MAOS approval gained / retained with greater speed and ease

Who Should AttendThis detailed course is designed for organisations wishing to gain or retain MAOS approval and is particularly relevant for: Accountable Managers, Senior Managers, Quality Managers, Engineers / Professionals.

“The Tutor’s skills were excellent, very professional. I appreciated the time the Directors spent with us during the breaks, I certainly learned a lot.”

EASA Part M - Successful Management for Air Operators



Designed specifically for Continuing Airworthiness Management Organisations, this course explores and clarifies the EASA Part M regulation. It will give you the insight to fully understand the requirements in relation to your job role and provides practical guidance for attaining maximum safety and commercial benefits from compliance.

Key Content Part M in the context of the EASA regulatory

framework, including the NPA and CRD process and interface with Part 145, Part 147 and Part 66

Focus on subparts B, C, D, G and I and Airworthiness Review Certification (ARC) procedures

AOC holder responsibilities under Part M

EASA Form 4 Holder and management responsibilities

Benefits of Attending Reduction in costs and risks in the business by better

alignment of processes and practices with the regulation

Competitor advantage by knowing how best to apply the regulation in your business environment

Increased competence and confidence to discuss elements of Part M with regulatory staff

Who Should AttendThis is a practical application course specifically suited to CAMO Quality Assurance Managers and Staff, CAMO Maintenance Programme Staff, Airworthiness Review Staff and organisations seeking Part M Subpart G approval.

“Interesting course that made me think. Great course leader who knew his subject.”

Also consider:

TS02 Page 17

TS07 Page 21

TS50 Pages 22, 28, 83, 101

TS43 Pages 23, 67, 103




http://www.bainessimmons.com/training-courses/tr03-easa-part-m-successful-management-for-air-operators/

http://www.bainessimmons.com/training-courses/tr18-maos-continuing-airworthiness-engineering-within-the-uk-mae/


EASA Part 145 Continuation Training for European Repair Stations

In-company: POA


Developed for maintenance organisations that hold both EASA and FAR approvals, this course fulfils the continuation training requirement that is embedded in the regulatory requirements. Delivered in a workshop approach, this course interprets the regulations into practical and real world examples and builds on participants’ own experience and knowledge.

Key Content EASA Part 145 – refresh of the key principles, roles and

responsibilities

Update on EASA Part 145 – new and upcoming changes

The FAR system and interpreting the requirements for daily activities

Benefits of Attending Ensure you are meeting both FAR and EASA regulatory

requirements

Reinforce your understanding of the intent behind the regulations

Who Should AttendPrerequisite: Please note that completion of TR02 – EASA Part 145 Successfully Applying the Regulation (or equivalent course) is a prerequisite for this course. This course is best suited to technicians and other shop floor staff that are required to understand the impact of the regulations on their day-to-day activities.

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“A very knowledgeable presenter who is able to convey the Regs clearly and concisely.”

Also consider:

TS02 Page 17

TS07 Page 21


TS01 Pages 17, 40, 59, 77, 99

TR02 Pages 47, 61, 80

TT01 Page 45


Managing Continuing Airworthiness Regulations within the UK MAE



Over the next few years European defence forces will be implementing Continuing Airworthiness Management Organisation (CAMO) rules for military aircraft types. With many ‘CAMO-ready’ civil certified aircraft already in service, the benefits of superior availability, cost management and high levels of equipment safety are best realised when managed under CAMO arrangements. This course provides delegates with an understanding of the current EASA Part M-based UK MOD requirements and it reflects the contents of the UK Military Air Environment CAMO regulations as defined within the MAA Regulatory Articles (4900 series).

Key Content The concept of airworthiness and the high-level

responsibilities of relevant stakeholders

The privileges and limitations of CAMO authority

The Maintenance Programme, its origins, effectiveness monitoring and ongoing development

UK Regulatory Articles and associated AMC/GM

Benefits of Attending Know the philosophies and functions of a defence

CAMO along with the critical stakeholder interfaces

Ensure compliance with applicable regulatory articles and AMC/GM

Better understand what the regulator expects to see, and how they want to interact with the CAMO

Develop an enabling organisation and processes to meet the intent of the rules as an approval holder or sub-contractor

Who Should AttendDefence CAMO managers and specialist technical personnel, CAMO sub-contractors, Quality Assurance and Regulatory oversight personnel. Those responsible for design/certification activities and Air Operations technical managers would also benefit from attending this course.

“Refreshing not to have ‘death by PowerPoint’. Course met the objectives perfectly.”

Delegate feedback

NEW



http://www.bainessimmons.com/training-courses/tr63-easa-part-145-continuation-training-for-european-repair-stations/

http://www.bainessimmons.com/training-courses/tr55-managing-continuing-airworthiness-regulations-within-the-uk-mae/


Continuing Airworthiness Management Skills for a Defence CAMO


Ref: TT08 Duration: 3 days Level: Practitioner

The implementation of the UK MAA’s RA 4900 series Continuing Airworthiness Management Organisation (CAMO) requirements based on the EASA civil model and the development of EMAR M brings changes to the way in-service aircraft airworthiness is managed.

This course provides CAMO and related staff with the skills to fulfil the true potential of the requirements, including high levels of aircraft availability and aviation safety whilst minimising costs.

Key Content The role and responsibilities of the CAMO and its ability

to continuously improve aircraft airworthiness

The Maintenance Programme and its development

Handling repetitive defects, analysing data and developing solutions

Overview of the Aircraft Airworthiness Review

Benefits of Attending Improve aircraft availability and safety by minimising

ineffective tasks and reducing maintenance costs

Eliminate recurring faults and improve Maintenance Programme effectiveness

Effectively interface with Military Type Certificate Holders, the TAA, Flight Operations and Maintainers

Improve the Regulator’s confidence in your organisation

Who Should AttendManagement, technical and assurance staff involved in the continuing airworthiness management of military and state aircraft, their sub-contractors and partnered organisations. Duty Holders and design and certification staff who need a clear understanding of CAMO working methodology. Those responsible for auditing, regulating or assuring CAMO activities.

Developing your Continuing Airworthiness Management Skills



This highly practical training course provides delegates with the necessary skills for working effectively in a commercial operator’s CAMO, supporting the operation with smart management techniques rather than stopping at minimum regulatory compliance standards.



The Maintenance Programme: its development and continuing optimisation

Addressing repetitive defects, analysing data and developing solutions

Mitigating Human Factors risks associated with maintenance organisations

Introduction to the Airworthiness Review concept

Benefits of Attending Improve aircraft reliability, whilst eliminating ineffective

tasks and reducing maintenance costs

Improve Maintenance Programme effectiveness and eliminating recurring faults

Effectively interface with Design Approval Holders, Air Operations, and Maintainers


Protect or improve aircraft safety – supporting the aircraft Type Certificate

Who Should AttendManagers, technical services, and record-keeping personnel; those involved with Quality Audit/Compliance Monitoring and/or Continuing Airworthiness management of complex or commercial aircraft and their sub-contractors; design & certification personnel needing a clear understanding of CAMO working methodology; those responsible for the oversight of CAM activities.

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“A first rate course. Very timely.” “A very good course with good handouts and notes - I came away with lots of information.”

Also consider:

TR36 Pages 50, 105

TR03 Pages 42, 61, 79, 102

TR17 Pages 39, 60, 76, 98

TT01 Page 45


TT01 Page 45

TT02 Page 46

TR09 Pages 41, 58, 78, 110




http://www.bainessimmons.com/training-courses/tt09-developing-your-continuing-airworthiness-management-skills/

http://www.bainessimmons.com/training-courses/tt08-continuing-airworthiness-management-skills-for-a-defence-camo/


Effective Aircraft Maintenance Task Planning



Planning is often viewed as an expensive overhead - but effective maintenance planning makes a key contribution to engendering a cost-effective and safe working regime. This course meets the needs of planners who want to take a more proactive approach and provides the tools they need to promote greater efficiency in the production environment while reducing maintenance error.

Key Content Maintenance planning fundamentals; roles in the

planning process; the benefits of planning

Maintenance task data sources

The Approved Maintenance Programme

Job card creation and structure

Making it work for Production; managing the scheduling and interactions of the task

Business benefits of effective planning

Benefits of Attending Reduced maintenance errors by promoting a structured

approach to task accomplishment

Reduced aircraft downtime by avoiding duplication of work

Minimised costs and maximised revenue through more effective management of workflow

Improved workplace safety levels through effective scheduling of task elements

Who Should AttendThis specialised course is designed specifically for those working in a planning capacity in an EASA Part 145 approved organisation, including: Technical Planners, Technical Managers, Technical Authors.

Con

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“Training was excellent and I learnt a lot which I can now put into practice. Thank you.”

Also consider:

TT01

TS03 Page 21

TR02 Pages 47, 61, 80


TR03 Pages 42, 61, 79, 102

TR02 Pages 47, 61, 80

TT04 Page 45


Understanding Maintenance Programme Principles



This course is recommended for those who manage, supervise and administer large aeroplane Maintenance Programmes. Participants benefit from exploring industry best practice and gain valuable insight into how to improve maintenance efficiency through more effective planning and implementation of their organisation’s Maintenance Programme.

Key Content Introduction to reliability programmes and system safety

assessment

Maintenance Steering Group methodology, Maintenance Review Board process

Maintenance Planning Documents (MPD)

Programme elements, including zonal inspection, component and powerplant, structural maintenance and ageing aircraft

Fuel system safety; L/HIRF and electrical systems

Benefits of Attending The development of optimal Maintenance Programme

performance, leading to:

Reduced maintenance downtime

Reduced maintenance costs

Improved quality targets and accuracy

Improved maintenance efficiency

Increased aircraft reliability

Who Should AttendThis course is particularly suited to practitioners, typically: Maintenance Programme Staff, Planning Engineers, Planning Managers and Regulators. It is also beneficial for Quality Assurance Staff, Maintenance Managers and New Operators.

“Well worth doing. We came away with lots to think about!”



http://www.bainessimmons.com/training-courses/tt04-effective-aircraft-maintenance-task-planning/

http://www.bainessimmons.com/training-courses/tt01-understanding-maintenance-programme-principles/


EASA Airworthiness Regulations - Essentials for Logistics Staff



This industry-leading course is essential for all staff who need to work to the regulations relating to the supply/logistics chain in an EASA Part 145 Approved Maintenance Organisation. Participants learn a methodical approach and valuable practical skills for parts sourcing, purchasing, goods inwards receipt and inspection.

Key Content Introduction to the regulatory structure, with specific

reference to regulations relation to supply chain activity

EASA Form 1 and bi-lateral agreements and forms, including 8130-3 and 8130-4

Parts Manufacturing Approval (PMA)

Goods Inwards inspection techniques

Process for Suspect Unapproved Parts

Benefits of Attending Enhanced awareness of likely issues leading to improved

accuracy, quality targets and supply chain efficiency

Increased competence and confidence in dealing with Suspect Unapproved Parts

Reduced costs for the business

Who Should AttendThis course is ideally suited for Bonded Warehouse Staff, Goods Inwards Inspectors, Supply Chain Managers, Quality Assurance Staff and Purchasing Staff.

Best Practice for Technical Representatives



This course discusses workable strategies for the effective oversight of aircraft maintenance by the Operator’s Approved Maintenance Organisation. Participants gain the knowledge, practical skills and increased confidence to achieve safety, cost efficiency and compliance with the M.A.302 Maintenance Programme, in turn ensuring aircraft reliability.

Key Content The Technical Representative’s role

Concept of airworthiness; requirements of the M.A.302 Maintenance Programme and the monitoring function requirements of Part M

Continuing Airworthiness Records

Maintenance and Inspection Standards; Maintenance System requirements

Meeting styles and strategies

Benefits of Attending Improved ability of the Operator to control aircraft

safety, reliability and maintenance costs

Enhanced Operator/Contractor working relationships and communications

Ensured compliance with lease conditions

Maximised Maintenance Programme effectiveness

Who Should AttendThis is a practical application course, specifically suited to: Technical Representatives, Continuing Airworthiness Managers, Maintenance Managers and Staff involved with the management of the M.A.302 Maintenance Programme.

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“The Facilitator was excellent and answered every-thing that I/We needed to know.”

“He has successfully guided me - a tech rep - to be confident. He was in great control of the class.”

Also consider:

TR03 Pages 42, 61, 79, 102

TR17 Pages 39, 60, 76, 98


TR02 Pages 47, 61, 80

TR03 Pages 42, 61, 79, 102

TR23 Page 40




http://www.bainessimmons.com/training-courses/tt02-best-practice-for-technical-representatives/

http://www.bainessimmons.com/training-courses/tr07-easa-airworthiness-regulations-essentials-for-logistics-staff/


EASA Part 145 - Successfully Applying the Regulation



Recommended for staff engaged in the daily handling of an organisation’s EASA Part 145 approval, this course shares the latest thinking in how to practically apply the Part 145 regulation. By understanding the intent of the regulation, you will be able to apply a more flexible approach to compliance that will save money and reduce risks.

Key Content Part 145 in the context of the EASA regulatory

framework, including the interface with Part M, Part 147 and Part 66

Sections A and B and Acceptable Means of Compliance and Guidance Material

Introduction to Integrated Error Management and Human Factors regulations





Increased competence and confidence to discuss elements of Part 145 with regulatory staff

Who Should AttendThis is a practical application course specifically suited to Quality Assurance System Staff and Auditors, Quality Managers, Part 145/Part M Applicants, EASA Form 4 Holders/Applicants and Maintenance Managers.

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“Very professional training organisation. Enjoyed the training course. The consultant’s knowledge was very good on the Part 145 and M subjects.”

Also consider:

TS03 Page 21

TR03 Pages 42, 61, 79, 102

TR16 Pages 47, 62, 80


TR01 Pages 41, 58, 76, 100

TR02 Pages 47, 61, 80

TR07 Page 46


EASA/FAR Part 145 - Essentials for European Repair Stations



The bilateral safety agreement between Europe and the USA means that the obligations FAA repair stations operating outside of the US are subject to change. The most recent of which had significant impact on how on organisations, from how they are overseen by the regulator through to the responsibilities of the organisation and the individuals working within it

Key Content The Safety Agreement

Maintenance Annex Guidance (MAG) – the UK transfer process

MAG and the MOE supplement 7 - enabling everyday compliance with FAR 145 and FAR 43 requirements.

The Technical Implementation Procedures (TIP) – purpose and scope

Benefits of Attending Increase your confidence to prepare for an NAA audit

activity

Save time and improve efficiency in your organisation through the reduction of ‘paper chasing’

Improve your understanding of the differences with EASA Part 145 through the Special Conditions imposed by the change.

Who Should AttendPrerequisites: Please note that you are expected to have a basic understanding of EASA Part 145 before joining this course.

Aircraft maintenance managers, especially in the areas of quality, planning and technical services.

“A very useful course - pitched at exactly the right level and with a very knowledgeable presenter.”

Delegate feedback

UPDATED



http://www.bainessimmons.com/training-courses/tr02-easa-part-145-successfully-applying-the-regulation/

http://www.bainessimmons.com/training-courses/tr16-easa--far-part-145-essentials-for-european-repair-stations/


Combined EASA Part 145 & Part M - Successfully Applying the Regulations

In-company: POA


Developed to meet the needs of CAMOs and EASA Part 145 maintenance organisations, this course provides a thorough exploration of the Part M and Part 145 regulations, focusing on discussing their application in a real world context. The course has been extended to four days to provide a preview of NPA 2013-01 and the implications of the introduction of SMS into the requirements for these organisations.

Key Content Part 145 n the context of the EASA regulatory

framework, including the interface with the Part M, Part 147 and Part 66.

Part 145: Sections A and B, Acceptable Means of Compliance and Guidance Material.

Part M: Focus on subparts B, C, D, G a and I

Introduction to Human Factors and Error Management principles

NPA 2013-01 – Implications of introducing Safety Management into the regulations

Benefits of Attending Reduction in costs and risks in your business by

better alignment of processes and practices with the regulations.

Gain competitor advantage by knowing how best to apply the regulations that aligns with commercial demands

Increased competence and confidence to discuss elements of Part 145 and Part M with regulatory staff

Who Should AttendCAMO Quality Assurance Managers and staff, CAMO Maintenance Programme Staff, Airworthiness Review staff, EASA Form 4 holders/applicants and organisations seeking Part M subpart G or Part 145 approval.

EASA Part 147 / Part 66 - Essentials



This overview course is ideal for those with limited Part 147 / Part 66 knowledge. By discussing the latest thinking, participants gain a clear insight into their responsibilities, how to gain and maintain approval and how to apply a more business focused approach to training organisation and licensed aircraft engineer training compliance.

Key Content The international legal environment; the structure of

EASA and European regulations

Regulations EC 216/2008 and EC 2042/2003, with specific focus on Part 147 and Part 66

MTO Form 4 holder and management responsibilities

Running an effective Part 147 approval, the organisation, documentation, planning and control

Part 66 course types and requirements

Part 66 Licence levels (A, B1, B2, B3 and C)

Benefits of Attending Effective compliance and reduced risk

Improved efficiency and reduction in costs though better alignment of business processes and practices with the regulation

Increased competence and confidence to discuss Part147 and Part 66 with regulatory authority staff

Who Should AttendThis course is specifically designed for new practitioners, typically: Training Managers, Quality Managers, Accountable Managers, Form 4 Holders. It is also beneficial for General Managers and Finance Managers of attached MRO and Engineering Training Coordinators.

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“The information was communicated very clearly - very easy to understand. We all came away feeling more confident.”

“An excellent introduction and well developed course material.”

Also consider:

TR01 Pages 41, 58, 76, 100

TR02 Pages 47, 61, 80


TT01 Page 45

TR16 Pages 47, 62, 80

TT10 Page 50


Delegate feedback



http://www.bainessimmons.com/training-courses/tr15-easa-part-147--part-66-essentials/

http://www.bainessimmons.com/training-courses/tr11-combined-easa-part-145--part-m-successfully-applying-the-regulations/


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Preparing for NPA 2013-01 - Enhanced Safety Requirements in Continuing Airworthiness



European safety requirements are constantly evolving. The latest major changes signalled by the publication of NPA 2013-01 indicate significant change for Continuing Airworthiness organisations. This course presents some of the major organisational changes, including Safety Management Systems concepts, which are forming in the regulations and the need for enhanced safety requirements and the implications they create.

Key Content

Organisations affected by the proposed regulatory changes

The major changes and their implications

The intent behind the changes

Preparing effectively for the changes

Benefits of Attending Understand what you may need to consider in your

planning and change process

Gain more confidence to engage with your regulator

Start the process of getting buy-in from throughout the organisation to ensure that change process is managed

Who Should AttendCompliance managers and anyone else in a management position who needs to understand what the changes are. Ex-Quality Managers moving into compliance monitoring positions. Safety Managers.

“This helped me piece all the bits of the jigsaw together in a very informative way.”

Also consider:

TR11 Pages 48, 62


How to gain your FAA European Repair Station Approval



Following the signing of a bilateral agreement between the FAA and the European Community on behalf of 17 EASA Competent Authorities, European-based EASA Part 145 organisations holding an FAA Repair Station Certificate will be overseen in a different way. The agreement will underpin reciprocal acceptance maintenance certifications between the two territories, building on decades of trans-Atlantic cooperation on aviation safety.

This course will provide you with a clear understanding of the differences the arrangements will make to certificate holder oversight and prepare you to interface effectively with your Competent Authority.

Key Content Introduction to ICAO / FAA / EASA regulatory structure

The content of the new safety agreement, the application and approval process and the UK transfer process

The scope of the Maintenance Annex Guidance (MAG) and the Technical Implementation Procedures (TIP)

The extent of the approval and the detail required for FAA MOE supplement

Benefits of Attending Prepares you for the new oversight methodology and to

engage with your Competent Authority from a position of knowledge

Reduce audit findings by understanding specific FAA standards and special conditions, including the required exposition supplement content

Transfer seamlessly from the current arrangements to the new ones

PrerequisitesYou will need a current working knowledge of EASA Part 145 and an appreciation of FAR 145.

Who Should AttendQuality Managers in EU Part 145 Organisations, Quality Assurance staff and Certifying staff.

“We always rely on Baines Simmons for up to date regulatory information and this course is very timely.”

Also consider:

TT01 Page 45

TS03 Page 21


Delegate feedback

NEW UPDATED



http://www.bainessimmons.com/training-courses/tr62-preparing-for-npa-2013-01-enhanced-safety-requirements-in-continuing-airworthiness/

http://www.bainessimmons.com/training-courses/tr30-how-to-gain-your-faa-european-repair-station-approval/


Con

tinu

ing

Air

wor

thin

ess

Airworthiness Review - Essential Principles and Techniques



Increasingly, regulators and organisations are asking what makes a good Airworthiness Review and how staff may be deemed competent to carry out Airworthiness Reviews and the Certificate process. Drawing on Baines Simmons’ extensive experience of undertaking aircraft surveys, this course workshop style course provides a look at the regulatory requirements (M.A.710 Airworthiness Review) in the context of focusing on the hands-on essential skills required to undertake a review competently, knowledgeably and efficiently.

Key Content

Regulatory foundations – Part M subpart I, Airworthiness Review Certification (ARC) process, requirements for signatories

Planning for a review

Assessing your findings

Concluding your review

An optional third day can be added to the course to allow participants to practise their skills with a real aircraft. Speak to a Baines Simmons consultant for more information. This option is not available at the Aviation Safety Academy.

Benefits of Attending Complete ARCs in an efficient, competent and

meaningful manner

Satisfy the regulator that you have the right competence for this activity

Who Should AttendAirworthiness Review Staff or those working in a Review Department assisting ARC signatories.

“I feel much more confident in my role as a result of this training - excellent all round.”

Also consider:

TT08 Pages 44, 106

TT09 Page 44

TR03 Pages 42, 61, 79, 102


Improving your CAMO Performance - Advanced Workshop


Ref: TR36 Duration: 2 days Level: Advanced

An effective CAMO can add significant value to any operation - it’s not just about planning, records and compliance. Its goal should be to ensure the safety and reliability of the aircraft it manages whilst minimising maintenance costs. This workshop will enable you identify underperforming processes in your CAMO, provide you with insights into airworthiness management best practice, improve your airworthiness problem-solving skills and ultimately, improve the airworthiness of the aircraft you manage.

Key Content Recap the concept of airworthiness and understand

the high-level roles and responsibilities of relevant stakeholders.

Maintenance Programme principles and optimisation

Key Part M compliance issues

Benefits of Attending Improve the performance of data gathering and analysis

processes.

Improve airworthiness problem solving abilities.

Improve communications and the ability to hold other stakeholders to account

Reduce audit non-conformities and improve interfaces with other airworthiness stakeholders

Who Should AttendCAMO managers and specialist technical personnel, CAMO sub-contractors and Quality Assurance staff. Those responsible for design/certification activities and Air Operations technical managers would also benefit from attending this course.

“A highly valuable workshop.”

Also consider:

TT09 Page 44

TT01 Page 45

TR03 Pages 42, 61, 79, 102


Delegate feedback

NEW



http://www.bainessimmons.com/training-courses/tt10-airworthiness-review-essential-principles-and-techniques/

http://www.bainessimmons.com/training-courses/tr36-improving-your-camo-performance-advanced-workshop/


Con

tinu

ing

Air

wor

thin

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EASA Part M - Refresher Workshop


Ref: TR57 Duration: 1 day Level: Advanced

EASA Airworthiness Regulations and their supporting AMC/GM, referred to collectively as rules, are frequently amended, resulting in new compliance challenges and fresh audit focus areas.

Key Content All amendments to the requirement, its AMC and GM

published in the preceding 24 months

Open forum discussion of pre-notified rule interpretation and practical application

Upcoming rule changes in the EASA Rulemaking programme

Benefits of Attending The ability to implement new requirements, concepts or

means of compliance in your organisation

Demonstrate an up to date knowledge of the requirements to your regulator, customers and internal audit staff

Be better prepared to engage with EASA in the rule-making process for emerging rules

PrerequisitesA working knowledge of Part M and attendance on a Part M course in the prior 2 years.

Who Should AttendManagers, specialist technical personnel and Quality Assurance staff employed in CAMO or Part 145 organisations and their sub-contractors as applicable.

Note: Delegates will be invited to submit their subject preferences for the open discussion in advance of the workshop. Baines Simmons will deliver this workshop and the EASA Part 145 - Refresher Workshop as independent units with no duplication of material allowing delegates to attend both courses if applicable.

“A well structured course with clear presentation in a pleasant atmosphere.”

Also consider:

TR56

TR17 Pages 39, 60, 76, 98

TS01 Pages 17, 40, 59, 77, 99


EASA Part 145 - Refresher Workshop


Ref: TR56 Duration: 1 day Level: Advanced

EASA Airworthiness Regulations and their supporting AMC/GM, referred to collectively as rules, are frequently amended, resulting in new compliance challenges and fresh audit focus areas.

Key Content All amendments to the requirement, its AMC and GM

published in the preceding 24 months

Open forum discussion of pre-notified rule interpretation and practical application

Upcoming rule changes in the EASA Rulemaking programme

Benefits of Attending Understand how to implement new requirements,

concepts or means of compliance in your organisation

Demonstrate an up-to-date knowledge of the requirements to your regulator, customers and internal audit staff

Be better prepared to engage with EASA in the rule-making process for emerging rules

PrerequisitesA working knowledge of Part 145 and attendance on a Part 145 course in the prior 2 years.

Who Should AttendManagers, specialist technical personnel and Quality Assurance staff employed in CAMO or Part 145 organisations and their sub-contractors as applicable.

Note: Delegates will be invited to submit their subject preferences for the open discussion in advance of the workshop. Baines Simmons will deliver this workshop and the EASA Part M - Refresher Workshop as independent units with no duplication of material allowing delegates to attend both courses if applicable.

“The refresher workshop was very informative delivered in excellent surroundings.”

Also consider:

TR02 Pages 47, 61, 80

TR57 Page 51

TR17 Pages 39, 60, 76, 98

TS01 Page 17, 40, 59, 77, 99




http://www.bainessimmons.com/training-courses/tr56-easa-part-145-refresher-workshop/

http://www.bainessimmons.com/training-courses/tr57-easa-part-m-refresher-workshop/


Air

wor

thin

ess

Con

sult

ing

Ser

vice

s

Airworthiness Advisory Service

Ref: CR03

Complementing our Airworthiness Management Diagnostic, we offer an airworthiness consulting service. As the airworthiness environment becomes ever more complex, our team of airworthiness experts are ready to help you face your challenges to achieve your goals of operating a profitable and safe operation. Our level of engagement is led by your needs. From advising on the intelligent adoption of airworthiness regulations to helping you actively translate principles into practical solutions that you can implement, through to working in partnership with you to establish systems and competence, our flexible and tailored approach will ensure you receive the support you require.

Airworthiness Consulting ServicesBaines Simmons offers the most comprehensive portfolio of consulting services in the industry and acts as trusted advisors to many of the world’s leading aviation organisations. From bespoke one-to-one workshops, mentoring and coaching through to full organisational surveys, diagnostics and reviews, our consulting services are designed to support clients in civil, military and regulatory environments requir-ing the very best expertise in Aviation Regulations, Compliance and Safety Management.

We have unrivalled skills and experience in our specialist areas and are committed to delivering solutions that make a tan-gible and positive difference to your organisation in terms of both safety performance and economic benefit.



Airworthiness Management Diagnostic

Ref: CM03

Airworthiness management is a complex area with many regulatory requirements forming part of the equation. Effective airworthiness management has a direct impact on safety levels as well as the bottom-line. Understanding how your operation is performing in this area will provide a valuable insight into where further investments are needed. By identifying potential areas of improvement and highlighting concerns, this diagnostic can provide senior management with the intelligence to make truly informed decisions about their effectiveness of their airworthiness operations.

Outsourced Interim Management Services (Continuing Airworthiness)

Ref: CR08

Be it through restructuring, ambitions to gain a new approval or the result of a Regulator’s inspection, there are occasions that personnel gaps are identified. Filling these gaps to ensure that your business continues to operate is a priority and ensuring that you have competent staff to fill these positions quickly is often a challenge. Calling on Baines Simmons, you can be assured that we will meet your needs with experienced and competent personnel who can step into role quickly and bring you the additional value of providing support to employees recruited long-term to the positions in the form of mentoring and other development activities.




Air

wor

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Con

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ing

Ser

vice

s

Initial Approval Consultancy Support

Ref: CR05

If you are seeking an organisational approval for the first time or seeking to make a major change to your existing one, you may find the regulatory landscape a minefield to navigate. Our team of regulatory experts will be able to guide and assist you through as much or as little of the process you want to help you achieve an approval that is safe, fit-for-purpose and efficient.

Approval Improvement Consultancy Support

Ref: CR06

Having your approval suspended completely or even partially is something that all organisations wish to safeguard against, as the impact on your both your reputation and ultimately your bottom line, can be severe. How you can mitigate the risk or, should the worse occur, redress the situation, is what Baines Simmons’ team of regulatory experts can guide you through. Treated in confidence, we will partner with you to ensure that you achieve the changes needed.

Blue Book Vol 1 & www.regsupdate.com

Ref: CP01

The Baines Simmons regulations microsite www.regsupdate.com, coupled with our Consolidated Guide to European Aviation Rules provide an informative and invaluable reference tool to assist in your understanding of and compliance with regulations as issued by the European Commission and EASA.

Volume 1 - Continuing Airworthiness (Part M and Part 145) comprises a copy of the Cover Regulation EC 2042/2003, Annex I (Part M), and Annex II (Part 145), as amended, together with the associated Acceptable Means of Compliance (AMC) and Guidance Material (GM).



http://www.regsupdate.com



Quality and Compliance MonitoringThe ever-evolving European Regulations will, in the immediate future, require broader Management Systems, supported by an integral Compliance Monitoring Function, to monitor organisational compliance. Initially applicable to Commercial Air Transport operators, Compliance Monitoring will therefore become an essential function and understanding the roles and responsibilities of this function, as well as the skills needed to fulfil the obligations, are just some of the questions that operators will need to consider and equip their people for. For example, Safety Assurance is a key aspect of the new requirements for which effective auditor skills will be a core competence requirement.

Equally, EASA is reflecting the same Management System and Compliance Monitoring requirements into the Continuing Airworthiness Regulation. Whilst these organisations will not experience an immediate impact from the regulatory changes, the need to have effective Quality Systems and quality auditors remains ever present. We also believe that the EASA Rulemaking Programme will, through its ongoing tasks, mandate similar requirements into the Initial Airworthiness domain in the near future.

Baines Simmons is widely recognised as a leading provider of approvals/certification verification, Quality Assurance, Safety Assurance and Compliance Monitoring consulting services and training courses which can be individually tailored to meet the needs of your organisation. Our two new Advanced Workshops have been specifically developed to help further skills and understanding in this important area: Advanced Safety Assurance Techniques Workshop (TQ09) and our Quality Systems Performance Improvement Workshop (TQ07).

Outsourced Audit Services

In addition, we also offer a range of outsourced Quality Assurance, Safety Assurance, Compliance Monitoring and Product Certification audit services whereby our auditors become an extension to your department or, if preferred, form a fully outsourced, independent auditing function. Our outsourced services are available on an interim or longer term basis depending on your organisational needs.




Nick Laughton Auditing Services and EASA Regulations

Nick is widely experienced in interpreting and implementing MRP (Mil) Part 145, Part M and Part 147 regulations, offering clients in-depth knowledge and practical solutions to regulatory compliance issues. With over 30 years’ practical aviation maintenance and audit experience gained predominantly from a military environment, and having extensive knowledge of aviation policy and regulation, Nick’s considerable technical expertise combined with his comprehensive knowledge of EASA Regulations, Human Factors and Error and Quality Management Systems ensures clients benefit from a down-to-earth, practical approach to solving airworthiness and safety-related issues.

Pete Botchett Auditing Services and EASA Regulations

Pete offers clients over 25 years of aviation maintenance and regulation experience, he has an extensive knowledge in aviation policy and regulation, especially within the military aviation environment. Pete offers clients technical expertise as a lead auditor, and brings clients a wide knowledge of EASA Regulations, Human Factors and Error Management Systems. He has been an ex- Ministry of Defence Airworthiness regulator and assists to formulate new or develop existing engineering policies within multi service aviation environments.

Stuart Downer Quality Management Systems & EASA Regulations

Stuart is a highly experienced consulting professional in civil aviation maintenance. He offers clients over 39 years’ aviation experience, as a B1 Licensed Engineer on large transport aircraft, a Form 4 holder as a Quality Manager and is widely experienced delivering best practice advice, training and solutions. Stuart has personally trained more than 1,000 Baines Simmons delegates, successfully achieving an overall 96% highly satisfied delegate rating.

Kevin Hopwood Initial Airworthiness and Part 21G

Kevin is responsible for leading our Quality Assurance and Compliance Monitoring Practice. With over 35 years of aviation experience, Kevin possesses Quality Assurance experience in civil and military aerospace environments which is greatly enhanced by knowledge of both EASA initial and continuing airworthiness regulatory domains. He is therefore easily able to transfer this holistic knowledge into practical application in a way that provides business benefits and return on investment to our clients.




Seni

or

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Com

plia

nce

Mon

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g St

aff

Foun

datio

n Le

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Q

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s Re

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MA

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TR

17

Air

wor

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Esse

ntia

ls

for

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ofes

sion

als

or TR

34

EASA

Air

O

pera

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–

Fund

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r M

anag

ers

TQ

01

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Ass

uran

ce /

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Es

sent

ials

for

Man

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le R

egul

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art

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11

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Air

Ope

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equi

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TR

30

How

to

gain

you

r FA

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tatio

n A

ppro

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TS

01

Safe

ty M

anag

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ssen

tials

for A

viatio

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TQ

02

Prac

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udito

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or TQ

06

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Com

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TR

10

MR

P Pa

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43

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Prof

essio

nals

All

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cour

ses

are

grad

ed to

hel

p st

ruct

ure

your

trai

ning

and

dev

elop

men

t pro

gram

me.

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dati

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) - S

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56




Quality Assurance / Compliance Monitoring - Essentials for Managers F TQ01 59


EASA Air Operations - Fundamentals for Managers F TR34 60




Combined EASA Part 145 & Part M - Successfully Applying the Regulations P TR11 62



EASA Air Operations Requirements - Effective Implementation P TR35 64

Practical Skills for Quality Auditors P TQ02 64

Effective Compliance Monitoring P TQ06 65

Effective Audit Techniques P TQ08 65

MRP Part 145 - Successfully Applying the Maintenance Regulation P TR10 66



Understanding what is an Effective LOSA Programme P TS72 67

Hazard Identification, Risk Assessment and Control (HIRAC) P TS06 68

Effective Event Investigation (Maintenance) P TS05 68

Quality Systems - Performance Improvement Workshop A TQ07 69

Advanced Safety Assurance Techniques Workshop A TQ09 69

QUALITY AND COMPLIANCE MONITORING CONSULTING SERVICES 70


Oversight Auditing Services CQ02 70

Independent Auditing Services CQ03 70

Outsourced Compliance Monitoring / Quality Audit Services CQ04 71



UPDATED

UPDATED

UPDATED

UPDATED

UPDATED

UPDATED

NEW

NEW

NEW

57






























Qua

lity

and

Com

plia

nce

Mon

itor

ing


“Excellent course, well presented by a very knowledge-able instructor.”

Also consider:

TS01 Pages 17, 40, 59, 77, 99

TQ01 Pages 59, 78, 99

TR17 Pages 39, 60, 76, 98


TR10 Pages 66, 82, 107

TR55 Pages 43, 83, 112










Safety Management Systems are an essential and invaluable business tool. By offering key insights into how SMS interfaces with other business processes, this course will enable you to contribute strategically to SMS discussions and develop realistic and cost-effective plans that deliver tangible business benefits.

Key Content Essential elements of a successful SMS

The regulations relating to SMS and how they affect your business operations

How to identify and engage key SMS stakeholders to ensure successful application

Development of organisational safety culture

Beyond compliance – how to gain business advantage by effective deployment of SMS

Benefits of Attending Effective integration of SMS throughout your

organisation and pro-active management of the interfaces between SMS, Finance, Human Resources and Asset Management

Positive organisational culture change that improves efficiency and supports safety

Clarity of the business advantages of effective safety management to successfully identify and mitigate against potential business losses

Who Should AttendSenior executives and managers in key roles who need an understanding of how safety management and safety culture is inextricably linked to business success, typically: Managing Directors, Business Support Managers, Finance Directors and Managers, Board Members, Human Resource Managers, Procurement Managers.

Quality Assurance / Compliance Monitoring - Essentials for Managers


Ref: TQ01 Duration: 1 day Level: Foundation

Quality can be just about auditing for compliance, but taking a systems approach to quality assurance releases maximum value from your organisation’s processes. Learn how to identify under-performing processes and systemic failures and unlock the potential for system improvements and reduce exposure to corporate risk. This philosophy is described in the EASA regulations, which require continuous improvement of the Compliance Monitoring programme.

Key Content Introduction to Management Systems; regulatory

requirements; Quality Assurance versus Quality Control; company accountabilities and responsibilities

Relationship between Quality/Compliance and Safety Assurance

What is an audit and what is its purpose?

Corporate risk and the role of the Quality System/Compliance Monitoring function in mitigating risks

Benefits of Attending Increased ability to critically evaluate your organisation’s

Quality System/Compliance Monitoring function

More efficient processes that are compliant to the regulations

Reduced exposure to corporate risk

Confidence in speaking with the Regulator

Who Should AttendThis course is specifically designed to develop the competence of senior managers who need to interface with the Quality Manager. It is an invaluable course for senior aviation personnel who require a general appreciation of aviation quality and Compliance Monitoring systems and is particularly applicable to Accountable Managers, Nominated Persons, Senior Managers, Compliance Monitoring staff and Auditors.

Qua

lity

and

Com

plia

nce

Mon

itor

ing


“Well held course with a very competent teacher.”

Also consider:

TS02 Page 17

TS06 Pages 18, 68

TS47 Page 19


TS01 Pages 17, 40, 59, 77, 99

TR01 Pages 41, 58, 76, 100

TQ02 Page 64

TR34 Pages 60, 77, 98


UPDATED UPDATED




http://www.bainessimmons.com/training-courses/tq01-quality-assurancecompliance-monitoring-essentials-for-managers/













Quality Assurance






EASA Air Operations - Fundamentals for Managers



The regulatory changes affecting Air Operations will have a significant impact across the whole of your organisation. Complementing our course TR33 Transitioning to EASA Requirements - Understanding the Differences, this course introduces you to the key requirements. It will help you to assess your organisation’s compliance and enable you to fully understand your legal accountabilities.

Key Content The Air Operations requirements within the EASA

regulatory framework

Organisational and management responsibilities, including Safety Management Systems

Overview of the requirements and their intent

Sector specific requirements, e.g. Commercial Air Transport, Non-Commercial Complex and Cabin Crew Requirements

Benefits of Attending Protection against unwitting non-compliance through a

comprehensive understanding of your legal obligations

Competence to identify key elements of the regulations relevant to your operation

Confidence to demonstrate to your Competent Authority how you intend to comply with the requirements and the alternative means of compliance process

Ability to engage proactively with different areas of your organisation as the new rules are implemented

Who Should AttendSenior executives and managers who need an introduction to the new Air Operations requirements and departmental managers who need an understanding of the whole requirement and their role in the certificate holding organisation.

Qua

lity

and

Com

plia

nce

Mon

itor

ing

“A very professional and well structured approach.” “The facilitator made what could have been a very boring day a very interesting one.”

Also consider:

TR02 Pages 47, 61, 80

TR03 Pages 42, 61, 79, 102

TR07 Page 46


TR35 Pages 64, 100





http://www.bainessimmons.com/training-courses/tr34-easa-air-operations-fundamentals-for-managers/


Qua

lity

and

Com

plia

nce

Mon

itor

ing




























Who Should AttendThis is a practical application course specifically suited to Quality Assurance System Staff and Auditors, Quality Managers, Part 145/Part M Applicants, EASA Form 4 Holders/Applicants, Maintenance Managers.


“Very professional training organisation. Enjoyed the training course. The consultant’s knowledge was very good on the 145 and Part M subjects.”

Also consider:

TS01 Pages 17, 40, 59, 77, 99

TR02 Pages 47, 61, 80

TT01 Page 45


TS03 Page 21

TR03 Pages 42, 61, 79, 102

TR16 Pages 47, 62, 80







EASA / FAR Part 145 - Essentials for European Repair Stations









activity





Combined EASA Part 145 & Part M - Successfully Applying the Regulations

In-company: POA


This course has been developed to meet the needs of both CAMOs and Part 145 Maintenance Organisations in understanding their relative roles within the European continuing airworthiness model. The course has the same objectives as our two separate courses TR02 and TR03, but eliminates duplicated core material and is intended for In-company delivery only. Please read TR02 and TR03 course details for further information.



Part 145: Sections A and B and Acceptable Means of Compliance and Guidance Material

Part M: Focus on subparts B, C, D, G and I and Airworthiness Review Certification (ARC) procedures





alignment of processes and practices with the regulations

Competitor advantage by knowing how best to apply the regulations in your business environment

Increased competence and confidence to discuss elements of Part 145 and Part M with regulatory staff

Who Should AttendCAMO Quality Assurance Managers and Staff, CAMO Maintenance Programme Staff, Part 145/ Part M Applicants, Airworthiness Review Staff, EASA Form 4 Holders / Applicants and organisations seeking Part M Subpart G approval.

Qua

lity

and

Com

plia

nce

Mon

itor

ing


“The information was communicated very clearly - very easy to understand. We all came away feeling more confident.”

Also consider:

TR01 Pages 41, 58, 76, 100

TR02 Pages 47, 61, 80

TR07 Page 46


TT01 Page 45

TS03 Page 21

TR16 Pages 47, 62, 80


Delegate feedback Delegate feedback

NEWUPDATED




http://www.bainessimmons.com/training-courses/tr11-combined-easa-part-145--part-m-successfully-applying-the-regulations/


Qua

lity

and

Com

plia

nce

Mon

itor

ing

EASA Part 21 Subpart J - Design Organisation Approvals Essentials















EASA Part 21 Subpart G - Production Organisation Approvals Essentials
















“Good course - definitely did not fall asleep! Group participation was very beneficial and I will recommend Baines Simmons to anyone who requires Aviation training.”

Also consider:

TR01 Pages 41, 58, 76, 100

TR24 Pages 38, 63, 82

TQ01 Pages 59, 78, 99


TQ01 Pages 59, 78, 99

TQ02 Page 64







EASA Air Operations Requirements - Effective Implementation



The need for Air Operators to be compliant with new EASA regulations by October 2014 will require procedural and systematic changes within their organisation and new risk-based oversight methodology will be applied by their Competent Authorities to assess their continued competence.

Key Content

The Air Operations requirements within the EASA regulatory framework

Organisational and management responsibilities

Detail of the requirements and their intent, including a review of the challenges facing organisations

Compliance monitoring and handling alternative means of compliance

Risk-based compliance considerations

Benefits of Attending Greater ability to secure agreement and facilitate change

management process through delivery of realistic frame work of achievements necessary for future compliance

Ability to impart enhanced understanding of forthcoming changes to internal departments of organisations currently working towards compliance

Confidence to demonstrate to your Competent Authority how you deal with future requirements and mitigate differences

Increased ability to plan and organise the implementation of new requirements

Understanding of the process for achieving an alternative means of compliance

Who Should AttendAll who will be responsible for delivering the requirements into their organisation including: Compliance Monitoring staff, Air Operator managers and appropriate Competent Authority personnel.

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“Brilliant course, very well run.”

Also consider:

TQ06 Pages 65, 101


Practical Skills for Quality Auditors


Ref: TQ02 Duration: 4 days Level: Practitioner

Good quality auditors are essential for an effective Quality System. This practical course trains auditors to uncover not only the obvious, but also the underlying reasons for non-compliance. This enables accurate and efficient fixes to be applied and utilises limited resources to best advantage. The course includes the preparation and completion of a real audit.

Key Content Introduction to the EASA Quality System and

organisational roles and responsibilities

‘Traditional’ and ‘System’ auditing philosophies

Audit planning and preparation

Opening and closing meetings, questioning techniques, dealing with difficult people

Gathering evidence, product sampling and limitations, root cause identification

Audit reporting tracking and closure

Benefits of Attending Enhanced business efficiency via the identification of

underperforming processes and system improvements


Improved product safety

Value adding continuous improvement

Who Should AttendThis course is designed to give auditors the ability and confidence to undertake effective audits. It is ideally suited to those with limited audit experience (less than two years) who have roles in Quality Assurance and Quality Control and newly-appointed Quality Managers.

“Faultless delivery as always. The mix of practical and theoretical skills certainly met my objectives.”

Also consider:

TQ07 Pages 69, 105


UPDATED



http://www.bainessimmons.com/training-courses/tr35-easa-air-operations-requirements-effective-implementation/

http://www.bainessimmons.com/training-courses/tq02-practical-skills-for-quality-auditors/


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Effective Compliance Monitoring



With the introduction of the EASA requirements for Air Operators, the term ‘Compliance Monitoring’ has emerged as one of the major areas of focus for many organisations. How this role fits into the organisation, what functions it fulfils and how you become a competent ‘Compliance Monitor’ are just some of the key points addressed in this course.

Key Content The differences between Quality Assurance, Compliance

Monitoring and Safety Assurance

Effective auditing techniques

Processing risk-based alternative means of compliance

Understanding the assessment of risk

Effective risk management

Compliance management

Working with the Regulator

Benefits of Attending Improved risk mitigation through establishing a clearer

picture of the risk the organisation faces

Greater business efficiency through identifying under-performing process and system improvements

Increased confidence when meeting the regulator through a greater understanding of the requirements as it impacts this new role

Who Should AttendAnyone who is responsible for fulfilling the functions and tasks associated with Compliance Monitoring under the EASA Air Operations requirements. It is suitable for those both new to the role and those who require a skills refresher, including: Compliance Monitoring Managers, Safety Assurance Personnel.

“A very good presentation. The facilitator was very knowledgeable and had lots of personal examples.”

Also consider:

TQ07 Pages 69, 105


TQ09 Page 69

TQ07 Pages 69, 105

TQ06 Pages 65, 101

TS01 Pages 17, 40, 59, 77, 99


Effective Audit Techniques

In-company: POA


Available for closed groups delivered in-company, this reduced version of our best-selling TQ02 Practical Skills for Quality Auditors focuses on the techniques auditors need in order to be effective, identifying not only obvious causes to non-compliance but also establishing root cause so that solutions recommended benefit the organisation long-term. Please note that this course does not offer a practical skills element which involves the opportunity to apply the theory in a live audit situation.

Key Content Introduction to the EASA Quality System and

organisational roles and responsibilities

“Traditional” and “System” auditing philosophies

Audit planning and preparation

Opening and closing meetings: questioning techniques, dealing with difficult people

Gathering evidence, product sampling and limitations

Reporting

Benefits of Attending Enhanced business efficiency via the identification of

underperforming processes and system improvements


Improved product safety

Value-adding continuous improvement

Who Should AttendThis course is best suited to quality auditors who require a refresh of their skills. It is also suitable for quality departments looking to calibrate their techniques. For new auditors or those with limited experience, we recommend the TQ02 Practical Skills for Auditors course.

“A useful course for getting me up to speed with everything. The presenter was very good and had lots of relevant examples.”

Delegate feedback Delegate feedback

NEW



http://www.bainessimmons.com/training-courses/tq06-effective-compliance-monitoring/

http://www.bainessimmons.com/training-courses/tq08-effective-audit-techniques/


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TR09 Pages 41, 58, 78, 110


MRP Part 145 - Successfully Applying the Maintenance Regulation



Recommended for all staff engaged with the daily handling of an organisation’s MRP Part 145 approval, this course examines best practice application of the MRP Part 145 regulation. You will also gain key insights into how to respond to the opportunities and challenges for your organisation with the introduction of CAMOs to military airworthiness and the emerging EMAR requirements.

Key Content The origins of the MAOS scheme and its links to the

EASA system

Understanding the role of the defence CAMO

MRP Part 145 requirements in detail and best practice

EMAR 145 and its implications

Human factors and error management requirements and the Defence Aviation Error Management System (DAEMS) approach

Benefits of Attending Cost savings, reduced risks and competitor advantage by

knowing how best to practically apply the requirements in your business environment

Increased competence and confidence to discuss elements of the regulation with MAA regulatory staff

Ability to evaluate the opportunities inherent in the harmonisation work of the European Defence Agency and the emerging European regulations.

Who Should AttendStaff with responsibilities relating to the maintenance aspect of continuing airworthiness of UK MOD aircraft, aircraft systems or equipment, including: Maintenance Managers, Quality Assurance Managers, Duty Holders, MRP Part 145 Applicants, MOD CAMO/CAMO Support Staff, MRP Part 145 Maintenance Staff and Quality Assurance Staff.

“Very informative course will recommend it to anyone who works in the aviation industry.”






Key Content Introduction to ICAO / FAA / EASA regulatory structure



The extent of the approval and the detail required for FAA MOE supplement







“We always rely on Baines Simmons for up to date regulatory information and this course is very timely.”

Also consider:

TT01 Page 45

TS03 Page 21


UPDATED



http://www.bainessimmons.com/training-courses/tr10-mrp-part-145-successfully-applying-the-maintenance-regulation/



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In-company: POA


Line Operations Safety Audit (LOSA) provides an organisational capability to identify threats to aviation

safety, minimise the associated risks and implement countermeasures to operational errors. Designed for those wishing to become LOSA observers, this course formally introduces LOSA methodology and provides participants with practical skills to collect data on flight crew behaviours through the effective use of LOSA tools.














Also consider:















Who Should AttendFlight Safety Managers and Flight operations Directors who are considering the implementation of a LOSA programme or who wish to learn how it can benefit the organisation. Also directors and managers looking for positive solutions to redress disappointing results from an existing LOSA programme.


Also consider:

TS02 Page 17

TS30 Pages 25, 103

TS31 Pages 24, 104


Delegate feedback

NEW






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Also consider:

TS02 Page 17

TS01 Pages 17, 40, 59, 77, 99


Hazard Identification, Risk Assessment and Control (HIRAC)



A critical element of your Safety Management System (SMS) in assuring maximum safety levels is the ability to identify hazards and to evaluate and control your risks. This intensive course will show you how to take a proactive and structured approach and increase your skills in identifying hazards and evaluating risk before an event or incident becomes reality.

Key Content The regulatory context of risk assessment and its

significance in an effective Safety Management System

Identifying hazards and threats

Analysing and calculating risk; the use of risk matrices

Developing robust control and mitigation strategies to increase safety levels

Delivering a realistic picture of organisational risk to secure effective management decisions

Benefits of Attending Reduced corporate exposure to risk by effectively and

proactively identifying your hazards and risks

Increased safety levels by rationalising your risks so that you act on the most significant first

The capacity to provide your SMS with the ‘fuel’ it needs to become an effective business tool

Improved regulatory confidence in your ability to manage safety

Who Should AttendAdvanced practitioners responsible for managing the safety system or for hazard and risk identification within the business, specifically: Safety Managers, Flight Safety Officers, Quality Assurance/Control Specialists, Shift Controllers, Line Managers, Inspectors and Supervisors, Operations Directors and Managers.

“Great instruction and strong content. Would recommend the course to others.”

Effective Event Investigation (Maintenance)



EASA Part 145 requires that Maintenance Error Investigators form an integral part of an organisation’s Error Management System. Through a series of practical activities, including realistic interview skills practice, this course gives participants the confidence and competence to conduct effective investigations and present findings.

Key Content Overview of Human Factors and Error Management,

specifically error, rule-breaking and defences

The Boeing Maintenance Error Decision Aid (MEDA) investigation tool

Investigation scenarios and interview skills, including planning, questioning techniques and dealing with difficult situations

Collection of evidence and analysis of results

Benefits of Attending The ability and confidence to conduct effective

investigations that deliver successful interventions to improve safety and reduce rework costs

Reduced exposure to risk and risk provocative situations through an enhanced understanding of the human element of error

Improved reliability

Better facilitation of trend analysis and feedback of issues through effective use of a database

Who Should AttendThis is a practitioner level course and is ideally suited for new and prospective error investigators, especially: Quality Assurance Staff, MEDA Coordinators, Engineering Staff who are conducting investigations.

“A really interesting course that I can apply back at work. Definitely worth attending.”

Also consider:

TR02 Pages 47, 61, 80

TS03 Page 21

TR17 Pages 39, 60, 76, 98




http://www.bainessimmons.com/training-courses/ts06-hazard-identification,-risk-assessment-and-control-hirac/

http://www.bainessimmons.com/training-courses/ts05-effective-event-investigation-maintenance/


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Quality Systems - Performance Improvement Workshop

In-company: POA

Ref: TQ07 Duration: 1 day Level: Advanced

For many years European approved aviation organisations have been required to establish Quality Systems in order to conduct independent audits to ensure compliance with requirements, standards and procedures. The importance of this function has recently been emphasised by EASA mandating the that air operators should have a Compliance Monitoring function that can demonstrate that it continuously monitors itself to improve its performance.

This practical workshop is tailored for your organisation’s needs and will help you to analyse the performance of your quality/compliance monitoring system and to develop techniques that motivate sustainable improvements within your organisation.

Key Content

Findings, root cause analysis and failure investigation

‘Selling’ findings to managers based on benefits

Risk analysis of audit finding trends and mitigations to reduce further expose

Effective closure of findings

‘Product’ sampling

Data analysis and interpretation

The link between Quality, Safety and Human Performance

Benefits of Attending Raise the profile and perceived value of Quality

Assurance activity in your organisation

Facilitate a natural environment of continuous improvement

Reduce repetitive findings and failures

Accelerate the integration of assurance / compliance monitoring activities into a Safety Management System

Who Should AttendQuality Assurance Managers, Auditors and Compliance Monitoring staff from approved organisations.

Advanced Safety Assurance Techniques Workshop



Safety Assurance should aim to independently assess the performance of an organisation’s Safety Management System. It should not only utilise auditors’ compliance monitoring skills but apply risk-focused verification that an organisation is gaining appropriate protection against its hazards and realising potential safety and other business benefits from its Safety Management System.

This workshop will provide existing auditors or compliance monitoring staff with the skills to effectively review risk mitigation strategies, defences and the recovery arrangements implemented within the system. The course interfaces between internal and external stakeholders where risk is transferred, providing valuable assurance for senior management and adding significant value through system continuous improvement.

Key Content A refresh of key SMS principles

Assessing Risk Registers, mitigation strategies and failure recovery measures

Assessing the effectiveness of the SMS, the Objectives and Safety performance Indicators

Analysing findings and getting the greatest benefit from safety assurance activities

Planning and executing safety risk-focused audits

Benefits of Attending Contribute positively to SMS performance and

continuous improvement

Increase Senior Managers’ confidence in the system and the role that assurance staff play

Effectively assure the performance of an SMS, providing an additional level of risk protection in the business, ensuring return on system investment

Who Should AttendCompetent Quality Auditors/Compliance Monitoring staff with an understanding of the principles of SMS.

“A very valuable day. Perfectly tailored to suit our organisation. Thank you.”

“The facilitator was extremely knowledgeable and able to answer our questions with relevant examples.”

Also consider:

TQ09


TQ02 Page 64

TQ06 Pages 65, 101


UPDATED

Delegate feedback



http://www.bainessimmons.com/training-courses/tq07-quality-systems-performance-improvement-workshop/

http://www.bainessimmons.com/training-courses/tq09-advanced-safety-assurance-techniques-workshop/


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Outsourced Interim Management Services (Quality)

Ref: CR08

Be it through restructuring, ambitions to gain a new approval or the result of a Regulator’s inspection, there are occasions where personnel gaps are identified. Filling these gaps to ensure that your organisation continues to operate is a priority and ensuring that you have competent staff to fill these positions quickly is often a challenge. Should you find you have shortfalls in Quality Management in your organisation, you can rely on Baines Simmons to meet your needs with experienced and competent personnel who can step into role quickly and who can provide structured support in the development of the anticipated permanent employee.

Oversight Auditing Services

Ref: CQ02

Available to Competent Authorities in both civil and military domains, Baines Simmons offers oversight audit services to relieve the burden on often overstretched regulatory resources. Working to agreed Service Level Agreements, our auditors will become an extension to your department without adding costly personnel overheads.

Independent Auditing Services

Ref: CQ03

An independent auditing service operated by Baines Simmons will provide you with more than an assessment of your levels of compliance as well as assure you of the integrity of your systems. Our highly experienced team take a systems approach to their auditing to ensure that their recommendations look at the organisation as a whole and identify potential areas of optimisation that will reap real term benefits.

Quality and Compliance Monitoring Consulting Services

Baines Simmons offers the most comprehensive portfolio of consulting services in the industry and acts as trusted advisors to many of the world’s leading aviation organisations. From bespoke one-to-one workshops, mentoring and coaching through to full organisational surveys, diagnostics and reviews, our consulting services are designed to support clients in civil, military and regulatory environments requiring the very best expertise in Aviation Regulations, Compliance and Safety Management.







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Outsourced Compliance Monitoring / Quality Audit Services

Ref: CQ04

Whether your need is for a short-term, interim solution or it forms part of your long-term business strategy, Baines Simmons is able to provide you with a Compliance Monitoring function that meets regulatory requirements as well as provides you with sound business value.

Quality Management Diagnostic

Ref: CM04

Our Quality Management Diagnostic is used to help you understand better where you need to make changes in order to improve your reputation, bottom-line or simply to grow. Our consultants work with you to establish the parameters of the study, assessing the determinants to success or ineffectiveness with the aim of providing recommendations that will provide a tangible return-on-investment.




Management in Approved OrganisationsIn the aviation industry, as in most others, the effectiveness of managers and the culture they influence has a major impact on the management of safety, business reputation and commercial risk.

Managers of approved organisations are accountable for compliance with approval requirements and the safety performance of their business – be it divisional or organisational - in an increasingly integrated and complex aviation industry. Their Competent Authorities will expect them to have sufficient competence to fulfil the role for which they are nominated and the necessary regulatory, quality and safety knowledge to support them in discharging their responsibilities.

NEW Executive Management Workshops

Our range of newly developed one-to-one workshops are as a consequence of working with senior management in aviation organisations looking for personal coaching and advice tailored to their specific needs. From preparing for interviews with the regulator to understanding the legal obligations of the role, Accountable Managers, EASA Form 4 Holders or Nominated Persons can benefit from the experience of our Consultants who all have distinguished industry and regulatory career backgrounds.

Approvals services

We are proud of our industry-renowned expertise in assisting organisations achieve, maintain or recover regulatory approval in accordance with EASA requirements. From MROs to the world’s major airlines, our hands-on, trusted advisor partnership approach is geared to help minimise losses and reputational damage; secure regulator, shareholder and supplier confidence and maintain the smooth operation of day-to-day business.

By transferring our skills and knowledge into your organisations and by providing strategic advice and practical solutions based on our own personal experience, we promise to partner for the long-term; we are not a ‘quick fix’ solution as we believe this ultimately compromises safety.

For organisations seeking a first approval or to make a major change to an existing one, our team of regulatory experts can help you navigate the regulations to achieve this under out new Initial Approval Support Service (CR05). Facing the risk of an approval suspension is something all organisations wish to safeguard against, so mitigating against these risks, or redressing the situation is an area we can guide you through – in confidence. We will partner with you to ensure you achieve all the changes required. See further details of our Approval Improvement Consultancy Support (CR06).

Our full range of complementary, industry-leading training courses, offered at our Aviation Safety Academy or In-company, continues to attract outstanding feedback and offers both practical and strategic support to individual and organisational competence development across the full spectrum of aviation safety.




Jez Last Safety Management Systems, LOSA Management and Safety Culture

Jez Last offers a wealth of aviation experience to clients seeking safety management improvement. He provides specialist advice, guidance and expert recommendations to directors and senior management teams as well as working with safety action group and review board teams. Jez is passionate about the role that safety culture plays in empowering safety management performance and is an expert in building its enabling constituents.





Duane Kritzinger Initial Airworthiness and Part 21J/G

Duane practices in the fields or Aircraft Certification and System Safety Engineering. His significant safety expertise lies in his ability to differentiate and integrate the military and civil aircraft safety approaches in an efficient manner to deliver value added output. His certification skills cover the military and civil aviation domains, assisting in the certification of products/parts/appliances and the establishment of organisation process and structures to support certification activities.

Neil Richardson Safety Management, Continuing Airworthiness and Technical Services

Neil provides highly specialist advisory services to senior management teams and technical experts across Operators, Maintenance organisations and Regulatory Authorities. He has over 20 years’ experience in civil and military aviation and offers clients a wealth of safety expertise in the maintenance and engineering world. He leads training and consultancy projects aimed at supporting cultural change and regulatory improvement programmes in the Continuing Airworthiness and Maintenance sector.

Jeanne Paul Safety Leadership

Jeanne has had a distinguished career in the RAF. A former RAF Wing Commander and Engineer Officer, Jeanne was one of the most prominent and influential instigators of Error Management Systems (EMS) into the MOD. She is highly skilled in creating unified approaches to safety leadership.




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Quality Assurance / Compliance Monitoring - Essentials for Managers F TQ01 78






EASA Part 147 / Part 66 - Essentials P TR15 81



MRP Part 145 - Successfully Applying the Maintenance Regulation P TR10 82

Managing Continuing Airworthiness Regulations within the UK MAE P TR55 83


MANAGEMENT IN APPROVED ORGANISATIONS CONSULTING SERVICES 84






Accountable Managers / EASA Form 4 Holders / Nominated Persons - One-to-One Workshop TR60 85


UPDATED

UPDATED

UPDATED

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Also consider:

TS01 Pages 17, 40, 59, 77, 99

TQ01 Pages 59, 78, 99

TR17 Pages 39, 60, 76, 98


TR02 Pages 47, 61, 80

TR03 Pages 42, 61, 79, 102

TR07 Page 46






















Man

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“The facilitator made what could have been a very boring day a very interesting one.”

Also consider:

TR35 Pages 64, 100





Safety Management Systems are an essential and invaluable business tool. By offering key insights into how SMS interfaces with other business processes, this course will enable you to contribute strategically to SMS discussions and develop realistic and cost-effective plans that deliver tangible business benefits.

Key Content Essential elements of a successful SMS

The regulations relating to SMS and how they affect your business operations

How to identify and engage key SMS stakeholders to ensure successful application

Development of organisational safety culture

Beyond compliance – how to gain business advantage by effective deployment of SMS

Benefits of Attending Effective integration of SMS throughout your

organisation and pro-active management of the interfaces between SMS, Finance, Human Resources and Asset Management

Positive organisational culture change that improves efficiency and supports safety

Clarity of the business advantages of effective safety management to successfully identify and mitigate against potential business losses

Who Should AttendSenior executives and managers in key roles who need an understanding of how safety management and safety culture is inextricably linked to business success, typically: Managing Directors, Business Support Managers, Finance Directors and Managers, Board Members, Human Resource Managers, Procurement Managers.


Also consider:

TS02 Page 17

TS06 Pages 18, 68

TS47 Page 19


UPDATED





















Quality Assurance / Compliance Monitoring - Essentials for Managers



Quality can be just about auditing for compliance but taking a Systems approach to quality assurance releases maximum value from your organisation’s processes. This course demonstrates how to identify under-performing processes and systemic failures and unlocks the potential for system improvements and reduced exposure to corporate risk.

Key Content Introduction to Quality Systems; regulatory

requirements; differences between Quality Assurance and Quality Control; company accountabilities and responsibilities

Relationship between Quality and Safety Management


Corporate risk and the role of the Quality System in mitigating risks


Quality System




Who Should AttendThis course is specifically designed to develop the competence of senior managers. It provides a valuable opportunity for senior aviation personnel who require a general appreciation of aviation quality systems, including: Accountable Managers and newly-appointed Quality Managers.

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Also consider:

TS01 Pages 17, 40, 59, 77, 99

TR01 Pages 41, 58, 76, 100

TQ02 Page 64


TR10 66, 82,107

TR55 Pages 43, 83, 112


UPDATED




















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Also consider:

TS01 Pages 17, 40, 59, 77, 99

TR02 Pages 47, 61, 80

TT01 Page 45







Key Content Introduction to ICAO / FAA / EASA regulatory structures



The extent of the approval and the detail required for the FAA MOE supplement








Also consider:

TT01 Page 45

TS03 Page 21


UPDATED



















Who Should AttendThis is a practical application course specifically suited to Quality Assurance System Staff and Auditors, Quality Managers, Part 145/Part M Applicants, EASA Form 4 Holders/Applicants and Maintenance Managers.

EASA / FAR Part 145 - Essentials for European Repair Stations









activity





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“Very professional training organisation. Enjoyed the training course. The consultant’s knowledge was very good on the 145 and Part M subjects.”


Also consider:

TS03 Page 21

TR03 Pages 42, 61, 79, 102

TR16 Pages 47, 62, 80


TR01 Pages 41, 58, 76, 100

TR02 Pages 47, 61, 80

TR07 Page 46


Delegate feedback

UPDATED






EASA Part 147 / Part 66 - Essentials



This overview course is ideal for those with limited Part 147 / Part 66 knowledge. By discussing the latest thinking, participants gain a clear insight into their responsibilities, how to gain and maintain approval and how to apply a more business focused approach to training organisation and licensed aircraft engineer training compliance.

Key Content The international legal environment; the structure of

EASA and European regulations

Regulations EC 216/2008 and EC 2042/2003, with specific focus on Part 147 and Part 66

MTO Form 4 holder and management responsibilities

Running an effective Part 147 approval, the organisation, documentation, planning and control

Part 66 course types and requirements

Part 66 Licence levels (A, B1, B2, B3 and C)

Benefits of Attending Effective compliance and reduced risk

Improved efficiency and reduction in costs though better alignment of business processes and practices with the regulation

Increased competence and confidence to discuss Part147 and Part 66 with regulatory authority staff

Who Should AttendThis course is specifically designed for new practitioners, typically: Training Managers, Quality Managers, Accountable Managers, Form 4 Holders. It is also beneficial for General Managers and Finance Managers of attached MRO and Engineering Training Coordinators.

EASA Part 21 Subpart G - Production Organisation Approval Essentials















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“An excellent introduction and well developed course material.”

“Tutor and venue were excellent and the course delivery was made with a competent and professional attitude.”

Also consider:

TR01 Pages 41, 58, 76, 100

TR02 Pages 47, 61, 80


TR01 Pages 41, 58, 76, 100

TR24 Pages 38, 63, 82

TQ01 Pages 59, 78, 99




http://www.bainessimmons.com/training-courses/tr15-easa-part-147--part-66-essentials/



EASA Part 21 Subpart J - Design Organisation Approval Essentials




















EASA system










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TQ01 Pages 59, 78, 99

TQ02 Page 64


TR09 Pages 41, 58, 78, 110

































Culture





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“A well delivered course with good opportunity for dis-cussion. The trainer had lots of experiences to share.”


Also consider:

TT08 Pages 44, 110

TR09 Pages 41, 58, 78, 110


TS07 Page 21

TS05 Pages 25, 68

TS14 Page 26







Independent Consulting Support for NCC (Non-Commercial Complex) Operators

Ref: CR04

The emerging safety regulations from EASA do not just impact commercial operations. Depending on the aircraft type you operate, you may find yourself subject to requirements and concepts that were previously outside of your comfort zone. Baines Simmons can provide guidance and practical assistance in getting to grips with these regulatory changes.

Initial Approval Consultancy Support

Ref: CR05

If you are seeking an organisational approval for the first time or seeking to make a major change to your existing one, you may find the regulatory landscape a minefield to navigate. Our team of regulatory experts will be able to guide and assist you through as much or as little of the process you want to help you achieve an approval that is safe, fit-for-purpose and efficient.

Management in Approved Organisations Consulting Services

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Baines Simmons offers the most comprehensive portfolio of consulting services in the industry and acts as trusted advisors to many of the world’s leading aviation organisations. From bespoke one-to-one workshops, mentoring and coaching through to full organisational surveys, diagnostics and reviews, our consulting services are designed to support clients in civil, military and regulatory environments requir-ing the very best expertise in Aviation Regulations, Compliance and Safety Management.




Airworthiness Advisory Service

Ref: CR03

Complementing our Airworthiness Management Diagnostic, we offer an airworthiness consulting service. As the airworthiness environment becomes ever more complex, our team of airworthiness experts are ready to help you face your challenges to achieve your goals of operating a profitable and safe operation. Our level of engagement is led by your needs. From advising on the intelligent adoption of airworthiness regulations to helping you actively translate principles into practical solutions that you can implement, through to working in partnership with you to establish systems and competence, our flexible and tailored approach will ensure you receive the support you require.




Approval Improvement Consultancy Support

Ref: CR06

Having your approval suspended completely or even partially is something that all organisations wish to safeguard against, as the impact on your both your reputation and ultimately your bottom line, can be severe. How you can mitigate the risk or, should the worse occur, redress the situation, is what Baines Simmons’ team of regulatory experts can guide you through. Treated in confidence, we will partner with you to ensure that you achieve the changes needed.

Executive / Accountable Manager Advisory Support

Ref: CS10

Baines Simmons can provide retained expert one-to-one support and guidance to resolve and advise on technical and regulatory challenges. This is offered as an ad hoc service or as a programme of ongoing support.

Accountable Managers / EASA Form 4 Holders / Nominated Persons - One-to-One Workshop

Ref: TR60

Accountable Managers, Nominated Persons or EASA Form 4 holders need to be able to demonstrate to the regulator that they fully understand their accountabilities and are capable of discharging their responsibilities to their satisfaction. These personalised workshops have been developed to help managers with interpreting EASA regulations for their individual context and to facilitate discussion on implications. The workshop also offers the option for application assistance and interview practice. Some of the areas of discussion you may wish to focus on include:

Exploring applicable EASA requirements for the role Identifying the key considerations you need to address in order to discharge your accountabilities Legal obligations Relationship building with the regulator Mock interviews (optional module) and gaining confidence for your Form 4 interview

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Regulatory Authorities

As the global regulatory community moves to a performance-based oversight approach, focusing regulatory effort in areas of higher risk, regulators will need to develop new skills and in particular have a thorough understanding of Safety Management principles.

Competent Authorities will be required to share the monitoring of Safety Management performance with organisations under their oversight, whilst holding the same organisation to account for its safety performance. The Competent Authority therefore must ensure it has full capability to assess the continued competence of an organisation through appropriately qualified personnel.

Our specialist expertise and services help civil and defence aviation authorities intelligently adopt new regulations and develop the necessary competencies to implement them, thereby moving beyond compliance towards performance and risk-based oversight of the management of safety. Our unique Safety Management Diagnostic, developed exclusively by Baines Simmons as part of our SMARRT® Toolkit, allows us help organisations, including Competent Authorities, measure and evaluate their progress in continuous safety improvement.

Baines Simmons has worked with more than 40 National Aviation Authorities from around the world including the UK’s CAA and operates as trusted advisors and strategic partners to the UK Military Aviation Authority (MAA) assisting with the fusion of military and civil regulations. We also work with the European Defence Agency (EDA) on pan-European requirement drafting programmes and are retained by EASA for Competency Development Programmes for regulatory personnel. Our highly experienced team includes experts that have held senior positions in the UK CAA and our oversight resourcing team of accredited aircraft surveyors operates daily around the world on behalf of our aircraft registry and regulatory clients.

Our training courses provide delegates with the knowledge and skills to enable them to make the day-to-day judgements required of them in an increasingly complex, yet integrated industry. All our courses are continuously monitored and updated in line with the evolving rules and oversight philosophies developed by ICAO and EASA.

Designed specifically with the regulator in mind, our regulator courses are very well received by the many Regulatory Authorities which have participated on them either in-house or at our Academy in the UK where opportunities to network with your industry peers are second to none.


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Craig Simmonds Airworthiness, Regulations & Approvals Support

Craig is a highly experienced consulting airworthiness surveyor with over 24 years’ experience. He is responsible for the management of the highly successful Isle of Man Aircraft Registry - the 7th largest register of business jets in the world with over 650 aircraft registered. Craig consults and advises clients and aircraft owners in areas of continuing airworthiness management. He offers clients a customer-focused technical support service that aims to be supportive, flexible and responsive.

Doug Webb Regulations, Airworthiness and Safety Management

Doug provides airworthiness, regulations and safety management consulting and training services to our broad range of global National and Military Aviation Authority clients. He offers an in-depth knowledge of the aviation business gained from over 40 years’ experience in the industry. He is a committed and professional aviation enthusiast, with both civil and military experience, who passionately pursues the best safety-focused outcomes in his work, whilst ensuring clients’ needs are met.

Bob Simmons Regulatory Policy Development, Quality Management and Technical Support

Bob is a co-founder of Baines Simmons. He is a creative and technical aviation safety expert who brings his passion, experience and problem-solving strengths to bear across a wide spectrum of client aviation safety-related subjects. He provides insightful strategic and technical leadership support to client regulatory and airworthiness engagements. Bob’s ambition is to design and build world-class products and services that make real positive contributions and impact on aviation safety improvement.






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EASA Regulations for Air Operations Inspectors F TR32 90

Effective Audit Techniques for Regulators P TQ04 90

Practical Assessment of Safety Management Systems (SMS) for Competent Authorities P TS44 91

Effective Maintenance Programme Oversight for Competent Authorities P TT07 91

REGULATORY AUTHORITIES CONSULTING SERVICES 92



Competence Development Pathway for Regulatory Authorities

The courses listed on pages 90-91 are specifically designed for regulators. However, our Competent Development Pathway highlights a wider range of courses which we believe would also be of benefit.

89

EASA Regulations for Air Operations Inspectors



The new EASA requirements, which became effective during 2012, bring major changes in the approach to the regulatory oversight of Air Operations. Initially designed as mandatory training for the UK CAA Flight Operations Inspectorate, this course is relevant for Inspectors in all EASA member states who need to understand the regulatory changes and the implications for their role.

Key Content EC Basic Regulation 216/2008 and the transition to the

new EASA requirements for air operators

Part ARO - Authority Requirements - practical interpretation of the implementing rules for Competent Authorities

Changes in the role and responsibilities of Inspectors

Part ORO - Operators Requirements - a view of the Operator’s perspective

Managing a commercial AOC application and the different methods of compliance

Benefits of Attending Insight into the impact of the regulatory changes on the

accountabilities of Competent Authorities and enhanced ability to manage the changes in your own role

Correct interpretation of the requirements and sound judgement in applying new oversight methods

Smooth transition to the new rules, compliance within the given timeframe and enhanced safety by engaging in positive discussions with air operators

Who Should AttendThis course is primarily designed for those currently engaged in the regulatory oversight of Air Operations, typically: Air Operations Inspectors, Air Operations Directorate Managers, Inspecting Officers and professionals training to be Air Operations Inspectors.

Effective Audit Techniques for Regulators



Designed specifically for staff working in regulatory environments, this course covers the complete audit cycle from initial planning to final closure and discusses how to implement practical, value-adding solutions in response to audit findings. Attendees benefit from the latest thinking and industry best practice with regards to audit techniques across the Maintenance, Air Operations and internal regulatory environments.

Key Content Regulatory compliance, the link to safety and the

Competent Authority role

Basic quality system principles and techniques

Planning for effective audits in Quality Management Systems and Safety Management Systems environments

Root cause analysis and accident causation

Turning findings and evidence into system improvements

Benefits of Attending Clearer interpretation of the regulations and enhanced

competence to audit against the regulations for compliance and deficiencies

Consistency and thoroughness of approach, leading to improved regulatory oversight

Value-adding audits that identify underperforming processes and drive system improvements to positively affect both safety and efficiency

Reduced exposure to industry risks

Who Should AttendBoth new and experienced staff working in regulatory environments who wish to enhance their knowledge, skills and ability to complete more effective assessment audits, typically: Heads of Departments, Standardisation Team Leaders, Surveyors, Flight Operations Inspectors and Support Staff with auditing process responsibilities.

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“Excellent facilitation made a dry subject interesting and engaging.”

“Very good course which delivered exactly the right information and was pitched at an appropriate level.”

Also consider:

TS44 Page 91

TQ04






http://www.bainessimmons.com/training-courses/tr32-easa-regulations-for-air-operations-inspectors/

http://www.bainessimmons.com/training-courses/tq04-effective-audit-techniques-for-regulators/


Practical Assessment of Safety Management Systems (SMS) for Competent Authorities



The establishment of Safety Management Systems as a requirement into the EASA rules introduces significant changes to the responsibilities of safety regulators. Successful oversight depends on a thorough understanding of the regulatory changes, a new approach to assessing compliance and effective engagement with the aviation industry. This course shows how to achieve that success.

Key Content The fundamentals of Safety Management Systems and

the EASA regulations

The organisational structures and culture required to support a successful SMS

Understanding safety risk and measuring SMS performance

Event reporting and safety culture

Change management and SMS

Benefits of Attending Enhanced competence to evaluate the effectiveness of

SMS in different types of aviation organisations

Improved ability to engage effectively with the aviation industry during the transition to the new SMS requirements

Increased confidence and skills in influencing positive cultural change in organisations so that the benefits of SMS can be fully realised

Who Should AttendThis course is designed for civil regulatory practitioners from the following fields: Air Operations, Initial and Continuing Airworthiness, Aerodromes and Air Traffic Management.

Effective Maintenance Programme Oversight for Competent Authorities



The effective oversight of aircraft operators’ maintenance programmes and their management is an essential component of airworthiness management. Although the concept of airworthiness management is not new, it has been reinforced as best practice in aviation rulemaking by the development of the Part M regulations.

Key Content Concept of Maintenance Programmes in relation to the

European regulations and EASA approval system

Scheduled Maintenance Task development and the links to key design approval holder processes

Key stages and use of the MRB and MSG-3 processes

Considerations for developing an initial Maintenance Programme and assessing existing Programmes

Ageing aircraft and fuel tank safety issues

Reliability Centred Maintenance (RCM) and benefits of integrated Reliability Programmes

Benefits of Attending Improved ability to effectively assess the suitability of

operators’ Maintenance Programmes for approval

Enhanced competence to identify weaknesses in Maintenance Programme design and risks to aircraft safety and reliability

Increased Maintenance Programme effectiveness through recognising poor maintenance practice and identifying areas for improvement

Who Should AttendRegulatory staff and managers involved in the review and approval of Maintenance Programmes and/or the oversight of operators and maintenance organisations. This course is based on European regulations and practice but much of the learning is transferable to other regulatory regimes.

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Aut

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“Baines Simmons is a trusted service provider and is always willing to create the best solutions and service.”

“A very engaging presenter who knew his stuff and made good and accurate reference to the regs.”

Also consider:

TR32 Page 90

TQ04 Page 90


TT01 Page 45

TQ04 Page 90


Delegate feedback



http://www.bainessimmons.com/training-courses/ts44-practical-assessment-of-safety-management-systems-sms-for-competent-authorities/

http://www.bainessimmons.com/training-courses/tt07-effective-maintenance-programme-oversight-for-competent-authorities/


Oversight Auditing Service

Ref: CQ02

Available to both civil and military aviation safety regulators, Baines Simmons offers audit services to relieve the burden on often overstretched regulatory resources. Working to established Service Level Agreements, our independent auditors will become an extension to your department without adding costly personnel overheads.

Regulatory Authorities Consulting Services

Reg

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Aut

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Con

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Baines Simmons offers the most comprehensive portfolio of consulting services in the industry and acts as trusted advisors to many of the world’s leading aviation organisations. From bespoke one-to-one workshops, mentoring and coaching through to full organisational surveys, diagnostics and reviews, our consulting services are designed to support clients in civil, military and regulatory environments requir-ing the very best expertise in Aviation Regulations, Compliance and Safety Management.







Outsourced Services for Regulatory AuthoritiesFor Regulators, the aviation industry in the 21st century poses many complex challenges as restrictions on personnel numbers and budgets take their toll. Our outsourced services are increasingly viewed as a viable option; we offer you the freedom to focus on your core activities whilst providing you with a full and complete range of professional outsourced services.

World-class Aircraft Registry ServicesWe offer a friendly, proficient and dedicated customer-focused service by an experienced team of technical and regulatory experts. Collectively, they have the skills, knowledge and expertise to manage documentations, procedures and aircraft surveys around the world, recommending Airworthiness Certification for the registration of high quality private jets, cor-porate jets and turbine engine helicopters. Our turn-key service, delivers:

High levels of customer-focused service balanced with the highest standards of independent regulatory oversight and aviation safety

Innovative new services and safety-driven processes

Vision, ethics and values upheld and maintained

Process improvements, professional training and additional resources

Service-driven synergies that truly exceed the sum of the individual parts

Please contact us if you would like to discuss ways in which Baines Simmons can support your team.

The Isle of Man Aircraft RegistryOur technical and regulatory expertise enabled us to partner the Isle of Man Government in the design, build and delivery of the Isle of Man Aircraft Registry in 2007. Some seven years on, we continue to offer a comprehensive suite of outsourced services to fully support the Isle of Man Registry, which has now registered its 650th aircraft and grown to become the 7th largest registry of business jets in the world and is internationally recognised for its outstanding levels of customer service. With one of the largest teams of aircraft surveyors outside of the UK CAA, we were able to conduct in excess of 400 aircraft surveys around the world on behalf of the Isle of Man Registry in 2013.

Working with the Baines Simmons team has enabled us to fulfil and maintain our vision of being the best international offshore aircraft register in the world. They have played a significant part in the success of the new Isle of Man Aircraft Registry – we have been highly impressed with their managed service support.Hartley Elder Former Director of Civil Aviation, Isle of Man


93For outsourced regulatory authority services advice telephone +44 (0)1276 855 412 or email [email protected]


Air Operations

In today’s operational environment, the combination of on-going regulatory demands, the need to manage costs and the constant delivery of safety can be a difficult balancing act.

The implementation of European rules for Air Operations back in 2012 signalled a key moment in the evolution of the aviation industry. Both Regulators and Operators now have to develop an effective response to the explicit and implicit implications of these regulatory changes to achieve compliance by October 2014.

Beyond 2014, these changes offer significant opportunities for Air Operators to fully integrate the management of safety across their business, achieving both commercial and competitive advantage. The new rules demand that Air Operators’ senior management engage in demonstrable safety leadership, enabling the organisations they are accountable for to effectively and proactively manage safety performance. Historically, effort has been focused on the Safety Management System, but it is now evident that broader Safety Management, achieved through risk-based decision-making that is supported by a high-performing Compliance Monitoring Function, is fundamental to the success of any organisation.

Similarly, Competent Authorities will be required to share the monitoring of safety management performance with the organisations under their oversight, whilst holding them to account for their own safety performance.

We expect that those Operators exhibiting a high-performing SMS and clear safety leadership will attract less oversight from their Competent Authority. Conversely, we also expect that Operators who do not perform will ultimately bear the greater burden and greater costs of oversight. It is therefore in the interests of the Operator to develop the skills to engage in a stronger, trust-based partnership approach with their Regulators in order to gain their confidence in how they assess risk and proactively manage safety.

Through our world-class portfolio of Academy and In-company training programmes, and our tailored consultancy services, Baines Simmons is a proven leader in supporting organisations through regulatory change and the implementation of effective, performance-driven Safety Management.

Our Air Operations expertise spans all sectors of the industry to ensure that we can guide and advise Operators in a holistic and integrated way that fully supports the needs of the organisation.




Chaz Counter Air Operations, Human Factors & Safety Management

A professional safety management aviator, instructor and flight operations consultant with 30 years’ experience, Chaz advises clients using extensive, practical experience of delivering high-profile and ultra-sensitive aviation capability in risk-laden environments.

Karl Brady Air Operations, Airworthiness & Safety Management

Karl offers clients 30 years’ experience in the aviation industry as a professional pilot, maintenance manager, engineer and training consultant. He provides holistic perspectives and expertise to his clients by drawing on his multi-faceted view of aviation. He brings practical insights to safety, operational and organisational systems to ensure a clear understanding of the regulations and the challenges of complex operating environments. Karl assists clients to manage the transitions of evolving regulatory cultures, operating with a pragmatic approach to compliance and organisational needs.

Niven Phoenix Human Factors, Just Culture & Error Management

With over 20 years’ experience as a pilot, instructor, and facilitator, Niven offers our clients a wealth of practical experience in flight operations. His pragmatic viewpoint on how airworthiness issues impact at both the operator and organisational levels are particularly relevant in today’s strict regulatory environment.

Mike Young Air Operations, Approvals and Human Factors

As an experienced pilot and training Captain, Mike offers our clients a wealth of practical Air Operations experience as well as expert regulatory advice and guidance from his time as a Flight Operations Training Inspector where he had oversight for a range of UK AOC operators.

Jez Last Safety Management Systems, LOSA Management and Safety Culture

Jez Last offers a wealth of aviation experience to clients seeking safety management improvement. He provides specialist advice, guidance and expert recommendations to directors and senior management teams as well as working with safety action group and review board teams. Jez is passionate about the role that safety culture plays in empowering safety management performance and is an expert in building its enabling constituents.






All

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Quality Assurance/Compliance Monitoring - Essentials for Managers F TQ01 99


EASA Air Operations Requirements - Effective Implementation P TR35 100


Effective Compliance Monitoring P TQ06 101


Understanding what is an effective LOSA programme P TS72 102


Effective Event Investigation (Air Operations) P TS30 103

Effective Crew Resource Management for Air Operators P TS31 104

Fatigue Risk Management Systems (FRMS) - Air Operations P TS66 104

Quality Systems - Performance Improvement Workshop A TQ07 105

Improving your CAMO Performance - Advanced Workshop A TR36 105

AIR OPERATIONS CONSULTING SERVICES 106




LOSA Programme Set-up and Implementation Support CS04 106

Accountable Managers / EASA Form 4 Holders / Nominated Persons - One-to-One Workshop TR60 107

Compliance Monitoring Services - Outsourced Auditing Services CQ04 107


UPDATED

UPDATED

UPDATED

UPDATED

UPDATED

NEW

97
















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“The facilitator made what could have been a very boring day a very interesting one.”

Also consider:

TR35 Pages 64, 100













Quality Assurance







Also consider:

TR02 Pages 47, 61, 80

TR03 Pages 42, 61, 79, 102

TR07 Page 46







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context








Training Captains



“First rate instructor who could answer our questions and relate the concepts to our work environment.”

Also consider:

TS02 Page 17

TR01 Pages 41, 58, 76

TR34 Pages 60, 77, 98


UPDATED

Quality Assurance/Compliance Monitoring - Essentials for Managers



Quality can be just about auditing for compliance, but taking a systems approach to quality assurance releases maximum value from your organisation’s processes. Learn how to identify under-performing processes and systemic failures and unlock the potential for system improvements and reduce exposure to corporate risk. This philosophy is described in the EASA regulations, which require continuous improvement of the Compliance Monitoring programme.

Key Content Introduction to Management Systems; regulatory

requirements; Quality Assurance versus Quality Control; company accountabilities and responsibilities

Relationship between Quality/Compliance and Safety Assurance


Corporate risk and the role of the Quality System/Compliance Monitoring function in mitigating risks


Quality System/Compliance Monitoring function




Who Should AttendThis course is specifically designed to develop the competence of senior managers who need to interface with the Quality Manager. It is an invaluable course for senior aviation personnel who require a general appreciation of aviation quality and Compliance Monitoring systems and is particularly applicable to Accountable Managers, Nominated Persons, Senior Managers, Compliance Monitoring staff and Auditors.


Also consider:

TS01 Pages 17, 40, 59, 77, 99

TR01 Pages 41, 58, 76

TQ02 Page 64

TR34 Pages 60, 77, 98


UPDATED






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EASA Air Operations Requirements - Effective Implementation



The need for Air Operators to be compliant with new EASA regulations by October 2014 will require procedural and systematic changes within their organisation and new risk-based oversight methodology will be applied by their Competent Authorities to assess their continued competence.



Organisational and managerial responsibilities

Detail of the requirements and their intent, including a review of the challenges facing organisations

Compliance monitoring and handling alternative means of compliance

Risk-based compliance considerations

Benefits of Attending Greater ability to secure agreement and facilitate change

management process through delivery of realistic framework of achievements necessary for future compliance

Ability to impart enhanced understanding of forthcoming changes to internal departments of organisations currently working towards compliance

Confidence to demonstrate to your Competent Authority how you deal with future requirements and mitigate differences

Increased ability to plan and organise the implementation of new requirements

Understanding of the process for achieving an alternative means of compliance

Who Should AttendAll who will be responsible for delivering the requirements into their organisation including: Compliance Monitoring staff, Air Operator managers and appropriate Competent Authority personnel.

“Brilliant course well run.”

Also consider:

TQ06 Pages 65, 101


UPDATED
















Also consider:

TS01 Pages 17, 40, 59, 77, 99

TQ01 Pages 59, 78, 99

TR17 Pages 39, 60, 76, 98





http://www.bainessimmons.com/training-courses/tr35-easa-air-operations-requirements-effective-implementation/


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Effective Compliance Monitoring



With the introduction of the EASA requirements for Air Operators, the term ‘Compliance Monitoring’ has emerged as one of the major areas of focus for many organisations. How this role fits into the organisation, what functions it fulfils and how you become a competent ‘Compliance Monitor’ are just some of the key points addressed in this course.

Key Content The differences between Quality Assurance, Compliance

Monitoring and Safety Assurance

Effective auditing techniques

Processing risk-based alternative means of compliance

Understanding the assessment of risk

Effective risk management

Compliance management

Working with the Regulator

Benefits of Attending Improved risk mitigation through establishing a clearer

picture of the risk the organisation faces

Greater business efficiency through identifying under-performing process and system improvements

Increased confidence when meeting the regulator through a greater understanding of the requirements as it impacts this new role

Who Should AttendAnyone who is responsible for fulfilling the functions and tasks associated with Compliance Monitoring under the EASA Air Operations requirements. It is suitable for those both new to the role and those who require a skills refresher, including: Compliance Monitoring Managers, Safety Assurance Personnel.

“A very good presentation. The facilitator was very knowledgeable and had lots of personal examples.”

Also consider:

TQ07 Pages 69, 105


Delegate feedback












Culture






Also consider:

TS07 Page 21

TS05 Pages 25, 68

TS14 Page 26





http://www.bainessimmons.com/training-courses/tq06-effective-compliance-monitoring/


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Who Should AttendFlight Safety Managers and Flight operations Directors who are considering the implementation of a LOSA programme or who wish to learn how it can benefit the organisation. Also directors and managers looking for positive solutions to redress disappointing results from an existing LOSA programme.


Also consider:

TS02 Page 17

TS30 Pages 25, 103

TS31 Pages 24, 104


NEW
















Also consider:

TS01 Pages 17, 40, 59, 77, 99

TR02 Pages 47, 61, 80

TT01 Page 45







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Also consider:




In-company: POA


Line Operations Safety Audit (LOSA) provides an organisational capability to identify threats

to aviation safety, minimise the associated risks and implement countermeasures to operational errors. Designed for those wishing to become LOSA observers, this course formally introduces LOSA methodology and provides participants with practical skills to collect data on flight crew behaviours through the effective use of LOSA tools.














Delegate feedback

Effective Event Investigation (Air Operations)



Based on our long-running and highly successful investigation skills course for the maintenance environment (TS05), this course retains at its core the same methodologies and skills used already to train successfully 1000s of event investigators. This course, however, extends its applicability to the non-maintenance area through worked examples covering different aviation environments such as Air Operations and referencing a generic error taxonomy developed by Baines Simmons that can be expanded to cover all aviation environments.

Key Content

Refresh of human factors and error management principles

Investigation scenarios and interview skills, includes planning, questioning techniques and dealing with difficult situations

Analysing findings and making recommendations

Benefits of Attending Ability and confidence to conduct effective investigations

that deliver successful interventions that improve safety and reduce rework

Reduced exposure to risk and risk-provocative situations through an enhanced understanding of the human element of error

Better facilitation of trend analysis and feedback of issues through effective of a database

Who Should AttendThis course is ideally suited to new and prospective error investigators from all aviation environments.

“The instructor had so much personal experience it made the course extremely interesting and very valuable.”

Also consider:

TS03 Page21

TS50 Pages 22, 28, 83, 101

TS34 Page 27


UPDATED




http://www.bainessimmons.com/training-courses/ts30-effective-event-investigation-air-opsmulti-environment/


Effective Crew Resource Management for Air Operators

In-company: POA


This training adds value to your in-company programmes by offering the opportunity to learn the skills to measure the effectiveness of CRM, to identify elements that might be missing in your own systems and to plan strategies for improvement, so enabling delegates to develop their role in the proactive promotion and management of safety.

Key Content

Your Company Requirements (Ops Manual)

Human Factors and Performance; the variability of human input and its improvement

ICAO principles of Just Culture and your organisation’s approach to Just Culture

The impact of an effective reporting culture on an enhanced safety culture

Cases studies, lessons learned in your own company, comparison with other operations

Benefits of Attending Regulatory compliance – our courses in this subject will

meet your standard requirements for Initial, Change of Type or Operator and Recurrent Crew Resource Management training

Enhanced ability to measure the effectiveness of CRM and the development of the organisational learning culture and Just Culture

Improved performance of flight crews and resilience to error

Who Should AttendThis course is specifically designed for Flight Deck Crew, Cabin Crew, Safety Managers, CRM Specialists and Flight Safety Officers.

“A very good course. Would recommend.”

Also consider:

TS30 Pages 25, 103

TS50 Pages 22, 28, 83, 101


Delegate feedback

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Fatigue Risk Management Systems (FRMS) - Air Operations



Fatigue is inevitable in humans and significantly impacts our performance. As safety data

continues to show fatigue as a frequent contributor to accidents and other losses suffered by organisations, regulators are requiring a more intelligent approach to this subject.

The body of scientific knowledge has supported the development of smart systems that can be used to effectively manage fatigue risks.

This course will provide you with the knowledge and techniques to mitigate fatigue risks in your organisation, enabling you to develop intelligent solutions that reflect your operation.

Key Content

Examining the causes of Fatigue

The effects of Fatigue on the individual and the organisation

Understanding ICAO SARPS for Fatigue Management

Benefits of Attending Understanding how to identify and measure fatigue risk

Develop your capability in delivering effective mitigation strategies

Understanding the advantages of FRMS over prescriptive FTL regulations

Who Should AttendAir Operations Scheduling and Rostering Managers, Fatigue Safety Action Group members, Quality Managers, Auditors, Crewing Managers, Operations managers, Compliance Monitoring Managers, Cabin Crew Managers, Representative bodies (IALPA BALPA etc.) and Chief Pilots.

“The instructor was very competent and the case studies helped deepen my understanding.”

Also consider:





http://www.bainessimmons.com/training-courses/ts31-effective-crew-resource-management-for-air-operators/

http://www.bainessimmons.com/training-courses/ts66-fatigue-risk-management-systems-frms-air-operations/


Delegate feedback

Quality Systems - Performance Improvement Workshop

In-company: POA


For many years European approved aviation organisations have been required to establish Quality Systems in order to conduct independent audits to ensure compliance with requirements, standards and procedures. The importance of this function has recently been emphasised by EASA mandating the that air operators should have a Compliance Monitoring function that can demonstrate that it continuously monitors itself to improve its performance.

This practical workshop is tailored for your organisation’s needs and will help you to analyse the performance of your quality/compliance monitoring system and to develop techniques that motivate sustainable improvements within your organisation.

Key Content

Findings, root cause analysis and failure investigation

‘Selling’ findings to managers based on benefits

Risk analysis of audit finding trends and mitigations to reduce further expose

Effective closure of findings

‘Product’ sampling

Data analysis and interpretation

The link between Quality, Safety and Human Performance

Benefits of Attending Raise the profile and perceived value of Quality

Assurance activity in your organisation

Facilitate a natural environment of continuous improvement

Reduce repetitive findings and failures

Accelerate the integration of assurance / compliance monitoring activities into a Safety Management System

Who Should AttendQuality Assurance Managers, Auditors and Compliance Monitoring staff from approved organisations.

“A very valuable day. Perfectly tailored to suit our organisation. Thank you.”

Also consider:

TQ09 Page 69


UPDATED

Improving your CAMO Performance - Advanced Workshop


Ref: TR36 Duration: 2 days Level: Advanced

An effective CAMO can add significant value to any operation - it’s not just about planning, records and compliance. Its goal should be to ensure the safety and reliability of the aircraft it manages whilst minimising maintenance costs. This workshop will enable you identify underperforming processes in your CAMO, provide you with insights into airworthiness management best practice, improve your airworthiness problem-solving skills and ultimately, improve the airworthiness of the aircraft you manage.

Key Content Recap the concept of airworthiness and understand

the high-level roles and responsibilities of relevant stakeholders.

Maintenance Programme principles and optimisation

Key Part M compliance issues

Benefits of Attending Improve the performance of data gathering and analysis

processes.

Improve airworthiness problem solving abilities.

Improve communications and the ability to hold other stakeholders to account

Reduce audit non-conformities and improve interfaces with other airworthiness stakeholders

Who Should AttendCAMO managers and specialist technical personnel, CAMO sub-contractors and Quality Assurance staff. Those responsible for design/certification activities and Air Operations technical managers would also benefit from attending this course.

“A highly valuable workshop.”

Also consider:

TT09 Page 44

TT01 Page 45

TR03 Pages 42, 61, 79, 102


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http://www.bainessimmons.com/training-courses/tq07-quality-systems-performance-improvement-workshop/

http://www.bainessimmons.com/training-courses/tr36-improving-your-camo-performance-advanced-workshop/


Independent Consulting Support for NCC (Non-Commercial Complex) Operators

Ref: CR04

The emerging safety regulations from EASA do not just impact commercial operations. Depending on the aircraft type you operate, you may find yourself subject to requirements and concepts that were previously outside of your comfort zone. Baines Simmons can provide guidance and practical assistance in getting to grips with these regulatory changes.

Human Factors Consulting Services for the Operator

Ref: CS02

The human element in the safety system, though recognised in regulation and by the industry for years as a major aspect of safety management, continues to prove to be a challenge. Changing behaviours through determining the right enablers for your operation is an area in which Baines Simmons has extensive experience.

Event Investigation Consulting Services for the Operator

Ref: CS03

Having an error investigation capability is now part of the EASA requirements for Air Operators. How to achieve this, from determining the enablers, practically setting-up the capability to assessing its performance is something that Baines Simmons is well-equipped to assist with.

LOSA Programme Set-up and Implementation Support

Ref: CS04

Implementing a LOSA programme is an investment that can reap significant safety benefits. However, its success is determined by ensuring the right enablers are in place and that there is understanding of how it will contribute to your overall safety management strategy. Baines Simmons’ LOSA service can help organisations who wish to set up effective programmes as well those with existing programmes who wish to maximise their performance.

Air Operations Consulting ServicesBaines Simmons offers the most comprehensive portfolio of consulting services in the industry and acts as trusted advisors to many of the world’s leading aviation organisations. From bespoke one-to-one workshops, mentoring and coaching through to full organisational surveys, diagnostics and reviews, our consulting services are designed to support clients in civil, military and regulatory environments requir-ing the very best expertise in Aviation Regulations, Compliance and Safety Management.




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sBaines Simmons Training and Consultancy Directory 2014 - 2015



Compliance Monitoring Services – Outsourced Auditing Services

Ref: CQ04

Whether your need is for a short-term, interim solution or it forms part of your long-term business strategy, Baines Simmons is able to provide you with a Compliance Monitoring function that meets regulatory requirements as well as provides you with sound business value.

Blue Book Vol 2 & www.regsupdate.com

Ref: CP02

The Baines Simmons regulations microsite www.regsupdate.com, coupled with our Consolidated Guide to European Aviation Rules provide an informative and invaluable reference tool to assist in your understanding of and compliance with regulations as issued by the European Commission and EASA.

Volume 2 - The Consolidated guide to European aviation rules - Commercial Air Transport (CAT) Operations (Part-ORO, Part-CAT and Part –SPA) comprises in tabulated sections a copy of the Cover Regulation (EU) No 965/2012, Annex (A) Definitions, Part-ORO, Part-CAT, Part-SPA, all as amended together with their Acceptable Means of Compliance (AMC) and Guidance Material (GM).

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Accountable Managers / EASA Form 4 Holders / Nominated Persons - One-to-One Workshop

Ref: TR60

Accountable Managers, Nominated Persons or EASA Form 4 holders need to be able to demonstrate to the regulator that they fully understand their accountabilities and are capable of discharging their responsibilities to their satisfaction. These personalised workshops have been developed to help managers with interpreting EASA regulations for their individual context and to facilitate discussion on implications. The workshop also offers the option for application assistance and interview practice. Some of the areas of discussion you may wish to focus on include:

Exploring applicable EASA requirements for the role Identifying the key considerations you need to address in order to discharge your accountabilities Legal obligations Relationship building with the regulator Mock interviews (optional module) and gaining confidence for your Form 4 interview






Defence Aviation

Over recent years, as trusted safety partners to European military regulatory organisations including the UK’s Military Aviation Authority (MAA) and the European Defence Agency (EDA), as well as the Swedish and UK Armed Forces (Royal Navy; British Army; Royal Air Force (RAF), and Defence Equipment and Support (DE&S)) we have been privileged to be at the forefront of many of the major changes that have taken place in the world of Defence Aviation.

Our safety culture expertise was recognised in The Nimrod Review: Haddon-Cave Report 2009 which highlighted the need for safety management, culture and systems change in the Armed Forces. This continues today with our work alongside the Military Aviation Authority (MAA) in helping to implement their Defence Aviation Error Management System (DAEMS) – a significant aviation safety improvement project which will see many thousands of aviation specialist personnel trained in safety culture and error management which, as a result of cultural change, will have a major impact on saving lives.

Baines Simmons has also, through its long-standing engagement with the UK MAA to provide advice and guidance relating to the development and implementation of Airworthiness Regulations, been highly influential in the implementation of the Military Airworthiness Review (ARC), MRP Part 145 and CAMO approval regulations. We have also fulfilled a regulatory oversight role for the MAA, conducting independent compliance audits relating to MRP Part 145 approval.

Looking ahead, the need to keep up to speed with evolving military regulations, including the new European Military Airworthiness Requirements (EMAR) will affect military officers and MOD contractors alike. Following on from our development work on EMAR 66, Baines Simmons is again supporting the EDA with specialist advice and guidance for the drafting of EMAR-M, helping to set standards for the management of Continuing Airworthiness for military aircraft in Europe for many years to come.

Furthermore, over the next two years, as European defence organisations start to implement Continuing Airworthiness Management Organisation (CAMO) rules for military aircraft types, we expect our flagship course Continuing Airworthiness Skills for a Defence CAMO (TT08) to take centre stage. Early feedback on this course, which is designed to offer practical support to CAMOs and related staff seeking to improve their skills to fulfil the true potential of the requirements, has been outstanding.

Our unique experience gained from working closely with defence organisations has enabled us to develop a number of defence-focused training courses and consulting services which are listed on pages 106-108. However, although the regulatory framework for military aircraft may be different, the same safety, airworthiness and quality management principles apply. Therefore, personnel from defence organisations and their supplier companies looking to develop their competence and skills can also confidently select from our comprehensive portfolio of aviation safety training and development programmes featured in this directory. If you have any queries relating to our courses, or require assistance or further details, please contact our learning advisors who will be happy to help.




Chaz Counter Air Operations, Human Factors & Safety Management

A professional safety management aviator, instructor and flight operations consultant with 30 years experience, Chaz advises clients using extensive, practical experience of delivering high-profile and ultra-sensitive aviation capability in risk-laden environments.

Peter Hibbert Defence Airworthiness, Safety Improvement Programmes, EASA Part 145 & Part M

With over 25 years’ experience in the aviation industry as a professional manager, technician and engineering instructor, Peter delivers safety culture change programmes and training in human factors, error management and effective event investigation to evolve open culture environments that support effective safety management at all levels. He has delivered successful programmes for clients such as UK MOD, CAA, Royal Air Force, Royal Navy, BAE Systems, Rolls Royce, QinetiQ and Eurocopter.

Jeanne Paul Safety Leadership and Error Management

Jeanne has had a distinguished career in the RAF. A former RAF Wing Commander and Engineer Officer, Jeanne was one of the most prominent and influential instigators of Error Management Systems (EMS) into the MOD and was awarded the Commander-in-Chief ’s Adrian Ray Memorial Award for making an original, outstanding and practical contribution to Flight Safety.

Kevin Hopwood Defence Aviation Regulations, UK MAOS and European EMAR programmes

Kevin is an exceptionally experienced consultant with detailed knowledge of the military requirements and a wealth of experience within the defence aerospace environment. He is a member of the joint industry and UK MOD working group that militarised then integrated the EASA Part 145 requirements into the UK Military Air Environment as Mil Part 145 (now MRP Part 145). Kevin has provided both MRP 145 and MRP Subpart G training and consultancy to some of the largest in the global defence industry, including AgustaWestland, Babcock International Defence Systems, BAE Systems, Boeing UK Military, Serco, Vector Aerospace plus the UK Military Aviation Authority.

Grant Findlay Safety Management, Human Factors and Quality Management Systems

Grant is a professional safety management consultant and operates as our Key Account Manager. He works intimately with our strategic partners using his extensive aviation safety improvement expertise to lead and oversee complex projects in both civilian and military organisations. Grant focuses on assisting clients develop and deliver their safety improvement agendas. His projects and experiences include managing large, complex programmes for organisations such as BAE Systems, QinetiQ, Virgin Atlantic Airlines and EASA.

Ian Thompson Air Operations and Human Factors

A professional safety management aviator, instructor and flight operations consultant with 25 years’ experience, Ian advises clients drawing on his extensive, practical experience of delivering high-profile aviation capability in risk-laden environments.




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Also consider:

TR10 Pages 66, 82, 111

TR55 Pages 43, 83, 112


Continuing Airworthiness Management Skills for a Defence CAMO



The implementation of the UK MAA’s RA 4900 series Continuing Airworthiness Management Organisation (CAMO) requirements based on the EASA civil model and the development of EMAR M brings changes to the way in-service aircraft airworthiness is managed.

This course provides CAMO and related staff with the skills to fulfil the true potential of the requirements, including high levels of aircraft availability and aviation safety whilst minimising costs.



The Maintenance Programme and its development

Handling repetitive defects, analysing data and developing solutions

Overview of the Aircraft Airworthiness Review

Benefits of Attending Improve aircraft availability and safety by minimising

ineffective tasks and reducing maintenance costs

Eliminate recurring faults and improve Maintenance Programme effectiveness

Effectively interface with Military Type Certificate Holders, the TAA, Flight Operations and Maintainers


Who Should AttendManagement, technical and assurance staff involved in the continuing airworthiness management of military and state aircraft, their sub-contractors and partnered organisations. Duty Holders and design and certification staff who need a clear understanding of CAMO working methodology. Those responsible for auditing, regulating or assuring CAMO activities.

“A first rate course. Very timely.”

Also consider:

TT01 Page 45

TT02 Page 46

TR09 Pages 41, 58, 78, 110





http://www.bainessimmons.com/training-courses/tt08-continuing-airworthiness-management-skills-for-a-defence-camo/


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ence

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MAOS - Continuing Airworthiness Engineering within the UK MAE



This course provides the opportunity to examine and discuss the requirements for approvals within the MAOS framework and to analyse the standards in relation to your organisation and your specific job role.

Key Content The EASA regulatory framework and its basis for the UK

MOD MAOS framework

The relationship between MRP Part M and MRP Part 145; requirements of MRP Part M and differences from EASA Part M; interpretation and practical application of MRP Part 145

Core principles of Part 66 and the differences between civil and military competence requirements

Requirements for MRP Part 147 and how to assess readiness to apply for training organisation approval

Benefits of Attending Ability to interpret the MAOS requirements in the

context of your own organisation and job role

Competence to assess compliance against the MOD’s standards and to develop an action plan to implement any necessary changes

MAOS approval gained / retained with greater speed and ease

Who Should AttendThis detailed course is designed for organisations wishing to gain or retain MAOS approval and is particularly relevant for: Accountable Managers, Senior Managers, Quality Managers, Engineers / Professionals.

“The Tutor’s skills were excellent, very professional. I appreciated the time the Directors spent with us during the breaks, I certainly learned a lot.”






EASA system











Also consider:

TR09 Pages 41, 58, 78, 110


TR09 Pages 41, 58, 78, 110




http://www.bainessimmons.com/training-courses/tr18-maos-continuing-airworthiness-engineering-within-the-uk-mae/


















Oversight Auditing Service

Ref: CQ02

Available to both civil and military aviation safety regulators, Baines Simmons offers audit services to relieve the burden on often overstretched regulatory resources. Working to established Service Level Agreements, our independent auditors will become an extension to your department without adding costly personnel overheads.

“Refreshing not to have ‘death by PowerPoint’. Course met the objectives perfectly.”

Also consider:

TT08 Pages 44, 110

TR09 Pages 41, 58, 78, 110


Def

ence

Avi

atio

n Defence AviationConsulting Services

Baines Simmons offers the most comprehen-sive portfolio of consulting services in the in-dustry and acts as trusted advisors to many of the world’s leading aviation organisations. From bespoke one-to-one workshops, mentoring and coaching through to full organisational surveys, diagnostics and reviews, our consulting services are designed to support clients in civil, military and regulatory environments requiring the very best expertise in Aviation Regulations, Compli-ance and Safety Management.


From Manufacturers and MROs to Airlines and Regulato-ry Authorities and whether with executive management teams or engineers in the hangar, we can work with you on one-off projects or partner with you for as long as you need support on strategic programmes. We are fully resourced to deliver specific on-demand assignments and can also offer an increasing range of full and partial outsourced services such as aircraft surveys, auditing and airworthiness management activities.






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Course Title Ref Level Page

Air Operations

EASA Air Operations - Fundamentals for Managers TR34 F 60, 77, 98

EASA Air Operations Requirements - Effective Implementation TR35 P 64, 100

EASA Part M - Successful Management for Air Operators TR03 P 42, 61, 79, 102

Effective Crew Resource Management for Air Operators TS31 P 24, 104

Effective Event Investigation (Air Operations) TS30 P 25, 103

Fatigue Risk Management Systems (FRMS) TS66 P 24, 104

Continuing Airworthiness

Airworthiness Essentials for Aviation Professionals TR17 F 39, 60, 76, 98

Airworthiness Review - Essential Principles and Techniques TT10 P 50

Best Practice for Technical Representatives TT02 P 46

Combined EASA Part 145 & Part M - Successfully Applying the Regulation TR11 p 48, 62

Developing your Continuing Airworthiness Management Skills TT09 P 44

EASA Airworthiness Regulations - Essentials for Logistics Staff TR07 P 46

EASA Airworthiness Regulations - Essentials for Support Staff TR23 F 40

EASA Airworthiness Regulations - Management Responsibilities TR01 F 41, 58, 76, 100

EASA Part 145 - Advanced Workshop TR56 A 51

EASA Part 145 Continuation Training for European Repair Stations TR63 P 43

EASA Part 145 - Successfully Applying the Regulation TR02 P 47, 61, 80

EASA Part 147/Part 66 - Essentials TR15 P 48, 81

EASA Part M - Advanced Workshop TR57 A 51

EASA Part M - Successful Management for Air Operators TR03 P 42, 61, 79, 102

EASA/FAR Part 145 - Essentials for European Repair Stations TR16 P 47, 62, 80

Effective Aircraft Maintenance Task Planning TT04 P 45

How to gain your FAA European Repair Station Approval TR30 p 49, 66, 79

Improving your CAMO Performance - Advanced Workshop TR36 A 50, 105

Preparing for NPA 2013-01 - Enhanced Safety Requirements in

Continuing AirworthinessTR62 P 49

Understanding Maintenance Programme Principles TT01 P 45

Defence Organisations

Continuing Airworthiness Management Skills for a Defence CAMO TT08 P 44, 110

Managing Continuing Airworthiness Regulations within the UK MAE TR55 P 43, 83, 112

MAOS - Continuing Airworthiness Engineering within the UK MAE TR18 P 42, 111

MAOS Regulations - Management Responsibilities TR09 F 41, 58, 78, 110

MRP Part 145 - Successfully Applying the Maintenance Regulation TR10 P 68, 82, 111

Human Factors & Error Management

Advancing your Event Investigator Skills (Refresher) TS34 A 27

Effective Event Investigation (Maintenance) TS05 P 25, 68

Effectively Reviewing Investigation Output TS14 P 26

Human Factors - Fundamentals for Managers TS16 F 20

Human Factors - General Principles (MSc Elective Module) TS27 F 20

Human Factors and Error Management (Initial) TS07 F 21

Human Factors in Aircraft Maintenance TS03 F 21

Human Factors in Aircraft Maintenance (Refresher) TS08 P 22

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Implementing a Just Culture TS50 P 22, 28, 83, 101

Improving the Performance of your Error Management System TS67 A 27

Optimising your Maintenance Error Management System TS04 P 26

Initial Airworthiness

EASA Part 21 Subpart G - Production Organisation Approval Essentials TR14 P 38, 63, 81

EASA Part 21 Subpart J - Design Organisation Approval Essentials TR24 P 38, 63, 82

Successfully Managing OEM Safety Assessments and Operator Cases TS33 P 18, 39

LOSA

Essential Skills for LOSA Observers TS43 P 23, 67, 103

Understanding what is an Effective LOSA Programme TS72 P 23, 67, 102

Quality and Compliance Monitoring

Advanced Safety Assurance Techniques Workshop TQ09 A 69

Effective Audit Techniques TQ08 P 65

Effective Compliance Monitoring TQ06 P 65, 101

Practical Skills for Quality Auditors TQ02 P 64

Quality Assurance / Compliance Monitoring - Essentials for Managers TQ01 F 59, 78, 99

Quality Systems - Performance Improvement Workshop TQ07 A 69, 105

Regulatory Authorities

EASA Regulations for Air Operations Inspectors TR32 F 90

Effective Audit Techniques for Regulators TQ04 P 90

Effective Maintenance Programme Oversight for Competent Authorities TT07 P 91

Practical Assessment of Safety Management Systems (SMS) for Competent Authorities TS44 P 91

Safety Management Systems (SMS) and Risk Management

Hazard Identification, Risk Assessment and Control (HIRAC) TS06 P 18, 68

Improving the Effectiveness of your Safety Management System (SMS) TS47 P 19

Measuring the Performance of your Safety Management System (SMS) TS53 A 19, 29

Practical Application of Safety Management Systems (SMS) TS02 P 17

Safety Management for Senior Executives TS73 F 28

Safety Management Systems - Essentials for Aviation Professionals TS01 F 17, 40, 59, 77, 99

Index of Consulting ServicesService Title Ref Page

Air OperationsAccountable Managers/EASA Form 4 Holders/Nominated Persons -

One-to-One WorkshopTR60 107

Compliance Monitoring Services - Outsourced Auditing Services CQ04 107




LOSA Programme Set-up and Implementation Support CS04 106

Defence Aviation


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We are world leaders in aviation safety training and consulting, renowned for our professional expertise, practical skills and industry experience in Aviation Regulations, Compliance and Safety Management.

Everything we do is designed to make an impact: on aviation safety; on you and your organisation and on our own approach to training and consulting.

Here’s why our approach is different...

Investment We invest more in developing our Consultants than anyone in the industry

Methodology We provide you with much more than subject matter experts - our Consultants are trained to follow professional methodologies that are designed to deliver a world-class consulting, training and outsourcing experience

Products We offer the most comprehensive portfolio of products and services that has been proven to inspire and change attitudes and behaviours

Assurance You can rely on our assurance and internal quality standards to deliver you the very best in the industry - 98% of our customer feedback is good or excellent

Client focus We are 100% client-focussed - our Consultants continually strive to resolve your challenges and issues

Technical expertise Our industry reputation for technical expertise is built on our selection policy of recruiting only top quartile professionals

Need to make a real and lasting impact on your aviation safety?

Some of the organisations we have helped

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Managers in Approved OrganisationsAccountable Managers / EASA Form 4 Holders / Nominated Persons - One-to-One Workshop TR60 85






Quality and Compliance MonitoringIndependent Auditing Services CQ03 70

Outsourced Compliance Monitoring/Quality Audit Services CQ04 71




Regulatory AuthoritiesOversight Auditing Service CQ02 92

Safety and Risk ManagementAviation Safety Leadership - Executive Workshop CS07 31







LOSA programme Set-up and Implementation Support CS04 30














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Baines Simmons Limited

Head Office

Aviation Safety Centre Building A5 Fairoaks Airport Chobham Surrey GU24 8HX


www.bainessimmons.com

Training Centre

Aviation Safety Academy Building E5B Fairoaks Airport Chobham Surrey GU24 8HX


In-company Training enquiries Tel: + 44 (0) 1276 859 519 Email: [email protected]

Consultancy Services enquiries Tel: + 44 (0) 1276 855 412 Email: [email protected]

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Training and Consultancy Directory2014 - 2015

Baines S

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onsultancy Directory 2014 - 2015







2015_2015 Training Directory

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