2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing...

37

Transcript of 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing...

Page 1: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.
Page 2: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

2

Training Objectives

• Demonstrate an understanding and ability to sell and leverage new and existing products.

• Successfully use the JCPenney Kirsch Special Order Drapery Hardware book.

• Utilize all resources to promote the Total Window!

Page 3: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

3

Port 1: Program Updates: Wood, Vertical and Cellular

X Start

Port 3: Decorative Drapery Hardware

Port 4: Tools of the Trade:Add-on Selling, Pricing Tour and Commission Comparison

Port 2: Levolor and Kirsch Websites

Port 5: Review

Port 6: Feedback...

Page 4: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

4

New Wood ProgramsNew Wood Programs

Page 5: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

5

• New Motorization• New Motorization with Cordless• New Heirloom Collection • New Upgrade valance • Cordless Lift System Expansion

– Now available on 34 of 37 finishes

• New twill tapes• More 2 ½” finishes

Kirsch Program Summary

Page 6: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

6

Why Kirsch?

• Motorization– Only Kirsch offers motorization on Cordless

• Total Window– Wood finishes coordinating with DDH (Wood

Trends and Buckingham)• Exclusive 3” slat size• More finishes and options per slat size• More new decorative tapes • Trapezoid bottomrail and differentiated valances

Page 7: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

7

Levolor Program Summary

• New Cottage Collection in 2” & 2 ½” slat sizes

• New Black and Mahogany finishes• New Expanded Cordless Lift System

– Now available in 31 finishes

• New Valance Upgrade option (Standard on Cottage Collection)

• New Solid and Decorative Tapes• New Sample Book

Page 8: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

8

Why Levolor?

• Most comprehensive collection of paints and stains

• Largest Cordless offering and most dependable Cordless Lift System in the industry

• Exclusive Cottage Collection• New and exclusive tapes • New, easy to use sample book • Valance upgrade option on eight finishes and

standard on Cottage Collection

Page 9: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

9

• Cordless Wood Blinds truly “cordless”• Scratch Resistant coating standard on

Composite • Lightmaster™ Privacy notched on both

sides of slat• Wide Slat closes 25% tighter• Coordinating Wood Cornices• Exclusive finishes

Competitive Corner

99

Page 10: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

10

Hardwood Review

1.

2. 3. 4.

5.

6.

“B”“A” “C”

1100

Page 11: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

11

Composite Review

“B”“A” “C”

1111

Page 12: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

12

Vertical Programs

New Levolor New Levolor !!

Kirsch Kirsch

Page 13: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

13

Program Highlights

Levolor Vertical Blinds

• Heavy Duty Anodized Aluminum Headrail

• 10 Valance Options• Exclusive Laminated • S-Curve Vanes• 5 Fabric Collections • 10 PVC Collections*

*All FR

Page 14: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

14

New Program• 3 New fabric collections(Trellis, Cape Cod, Tattersall)

• 3 New vinyl collections(Bisbee, Cottage, Veranda)

•1 New laminate collection (Laminated Irish Linen)

•4 Updated collections (Laminate Impressions, Woodland

Heights, Arboretum, Windsor)

Page 15: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

15

Perceptions

• 2-in-1 product

• 3 fabric choices -sheer to opaque

• Exclusive Backstacker

• Decorative top and bottom drapery hem

• Channel Valance

• Fabric by the Yard

Program Highlights

Page 16: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

16

Why Levolor?

• Increased number of finishes and collections

• Program sampled in books rather than decks– Inspirational photography– Explanations of the different collections– Ease of use for store associates and

consumers

• Perceptions Soft Vertical included in book

Page 17: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

17

Program Highlights

Kirsch Vertical Blinds

• 2 Headrail Options• 10 Valance Options• Exclusive Laminated • S-Curve Vanes• 4 New Fabric Collections • 4 New PVC Collections*• Soft Verticals update

*All FR

Page 18: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

18

Soft Verticals

Program Highlights• 2-in-1 product:

• 3 fabric choices -sheer to opaque

• Exclusive Backstacker

• Decorative top and bottom drapery hem

• Channel/Decorative Valance Options • Fabric by the Yard

Page 19: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

19

Competitive CornerVertical Blinds• Backstacker® available• 30% tighter stack on Zirlon• 360° vane rotation• Largest assortment of s-shaped vanes • Delrin Vane Stems• Wheeled Carrier System • Moveable StackPerceptions/Soft Verticals• Backstacker™• Room Darkening Standard

• Finished top and bottom• Drapery Look 11

99

Page 20: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

20

Vertical Review

Vertical Blinds

“B”“A” “C”

and Steel

2200

Page 21: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

21

Soft Vertical Review

Perceptions/Soft Vertical

“B”“A” “C”

2211

Page 22: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

22

Cellular Cellular

Page 23: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

23

• Kirsch shades ranked higher or tied with our competition in every test

• Cordless Lift System- only brand to pass cycle testing

• Best color consistency

• Best pleat retention

• Highest R-values

Competitive Corner

2233

Page 24: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

24

Levolor and Kirsch WebsiteLevolor and Kirsch WebsiteBring windows to life @ Bring windows to life @

levolor.com and levolor.com and kirsch.comkirsch.com

Page 25: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

25

• JCPenney specific pricing– No more formula’s to

calculate• Separate cost and retail

pages– No more hiding the book

from customers• Simplified offering

– No more full pack vs. broken pack

Special Order Drapery Hardware

Page 26: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

26

Compass

• Table of Contents – pg. 1• Finish Numbers – pg. 2• Warranty – pg. 3• Hardware Selection Guide – pg. 6• Change a Traverse – pg. 40• Rod Depth to Pocket Depth Index – pg.45• Scarf Treatment Ideas – pg. 51• Fabric Weight Limitations – pg. 60• Figuring Stackback – pg. 61• Ordering an Estate Ultra, Studio Coordinates – pg.

63

Page 27: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

27

Easy to Use!

Page 28: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

28

Tools of the Trade

•More than Price…

•Building the Sale

•Commission Comparison

Page 29: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

29

More than Just Prices…

Page 30: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

30

Using the Price Grid

**Look at the Bottom**

Page 31: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

31

Add It On!

Surcharge Options

3300

Page 32: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

32

Don’t Forget…

Free Options

Page 33: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

33

Customer #1- Wanda Woodablind

• Wants to match Mahogany furniture

• Wants no light coming in window

• 60” x 96” (Double Window)

What do we offer Wanda?

Customer Profile

Page 34: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

34

• 2” Select Hardwood 60” x 96”

OR• 2 on 1 Headrail with lightmaster and

upgrade valance

Customer Profile

$1262

30” x 96”=$629 x 2= $1258+$76 s/c =$1334

Lightmaster™ $200.10+ $1334=$1534.10 Upgrade Valance $28 Total Sales: $1562.10

Page 35: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

35

• 2” Select Hardwood 60” x 96”

OR• 2” Select Hardwood with Lightmaster™, 2

on 1 Headrail, Upgraded Valance

$1262 x 3%=$37.86$1562.10 x 3%=$46.86

What’s in it for ME?

Page 36: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

36

In Your Piggy Bank…

$46.86 -$37.86=$9$45 Week$180 Month$2160 Year

Page 37: 2 Training Objectives Demonstrate an understanding and ability to sell and leverage new and existing products. Successfully use the JCPenney Kirsch.

37

Cruise CasinoCruise Casino

–Game RulesGame Rules–Place a bet; a bet may be one of the following:

• A number 1-100• Any red or black number• Any even or odd number• Numbers ranging

1-33, 34-66, or 67-99• Numbers 1-50 or 51-100

–Listen for your number *• Answer the product question correctly• Winner will receive a cash reward

• *1st Default- Board Number• 2nd Default- Bottom half of board

(i.e odd, even, etc…)• 3rd Default- Nearest number to original