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nAm I B lA unIVERSITY OF SCIEnCE AnD TECHnOLOGY

Faculty of Management Sciences

Department of Management

QUALIFICATION: Bachelor of Logistics and Supply Chain Management

QUALIFICATION CODE: 07BLSM LEVEL: 7

13 Starch Stree t Pr ivate Bag 13~88 Wimi hoek NAM IBIA

T: +264 61 207 2220 F: >/64 61 207 9220 E: dm l@nusL. na W: www.nust.na

COURSE: Project Management/ SME Projects COURSE CODE: PRM422S/ BEP712S

DATE: June 2017 SESSION: June 2017

DURATION: 3 Hours MARKS: 100

1st OPPORTUNITY EXAMINATION -June 2017

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EXAMINERS: Mr M. L. Nelenge

Mr J. V. Olu Ojo

MODERATOR: Mr R. Ritter

THIS PAPER CONSISTS OF 7 PAGES

(INCLUDING THIS FRONT PAGE)

INSTRUCTIONS

Answer all questions. Read all the questions carefully before answering.

Marks for each question are indicated at the end of each question.

Please ensure that your writing is legible, neat and presentable.

SECTION A- Multiple Choice Questions (20 marks)

I. Which of the following true about a projects

a. A defined beginning and an end

b. Projects have definable goals, deadlines or targets

c. Most projects are carried out only once

d. Projects are usually temporary- and last only until the purpose or goal has been

achieved

e. All of the above

2. Which ofthese is a characteristic of modern project management? a. Centralized approach

b. Broken down into many tasks

c. People and skills are an important element

d. Relies heavily on participation and involvement

e. c +d

3. Which of the following is applicable during the planning phase of the project a. Scope identification

b. Scheduling

c. OBS

d. Team set up

e. b+c

4. Which of the following statement is true about Project Life Cycle

a. Takes into account more than cost and time

b. To help with the timing of decisions

c. Focused on minimizing cost and time

d. The performing organization

e. Managing Stakeholders expectations

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5. Which of the following statements is true about Project Management?

a. Project must not be aligned with the organizational strategic goals

b. Stakeholders may or may not be affected by the outcome of the project.

c. In order to manage a project effectively and efficiently, there is need for application

ofknowledge, skills, tools and techniques

d. Project Management cannot be carried out outside business environment

e. All of the above are true.

6. Which of the following is the advantage of having a project office

a. Skills are focused on strategic goals

b. Achieving the strategic objectives of the organization

c. To develop the Vision and mission

d. Improving the processes

e. Integrating the learning process

7. Which ofthe following which is not a broad knowledge areas of management in an organization:

a. Strategic Management

b. Process Management

c. Communication Management

d. Performance Management

e. Issues Management

8. Steps ofthe strategic management process include such as a. Strategy formulation

b. Strategy implementation

c. Strategy evaluation and control

d. Environmental scanning

e. All of the above

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9. are the tools and techniques of Scope definition

a. Decomposition

b. Bill ofMaterials

c. Activities

d. a+b

e. b +c

10. Which of the following is not part of defining the project

a. Determining the time,

b. Determining the cost,

c. Determining the quality

d. Determining the context

e. Determining the resource requirements

11. Project charter formally recognizes:

a. References to other relevant documents

b. Problem/ business needs statement

c. Description of the project to be undertaken

d. Project objectives

e. All of the above

12. The project life cycle can be used as a tool to .... .. ... .. .. . .

a. Help identify tasks

b. Break the project into manageable parts

c. Recycle the project

d. a+ b

e. a+ b + c

13. The project life cycle is defined as

a. The cycle life of the project

b. The Initiation and Planning phases of the project

c. The Project Initiation, Planning, Execution and Control, Closure phases of the project.

d. The exit gates during which the deliverables of initiation, planning, execution and

closure are thoroughly reviewed

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e. The setting up of the Project Team

14. The main functions of Project Office are:

a. Project initiation and planning

b. Capturing and analyzing historical data

c. Providing office space for Project Team employees

d. Maintaining and enhancing corporate PM techniques

e. a+ b + d

15. Which ofthese is true? Changes to Project Scope do not affect the following

a. Human Resources

b. Risk Exposure

c. The cost

d. The Quality

e. The set price of the stock market

16. The outputs from project initiation are:

a. the project charter, the product description, list of assumptions and constraints and the

appointment of a project manager

b. Project plan and documentation

c. Organizational breakdown structure

d. Work breakdown structure and organizational breakdown structures

e. None ofthe above.

17. Phase exits or Stage gates are ............ ..

a. Exit of project team members

b. Briefing of Top Management Team about a project

c. a+ b

d. End of phase reviews

e. None of the above

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18. What does a Project plan do? .. ..... ... .. .

a. Guide project execution and define key management reviews on content, extent and

timing.

b. Document project planning decisions regarding alternatives chosen

c. Facilitate communication between stakeholders

d. Ensures that Health and Safety rules are enforced

e. a+ b + c

19. . ... ......... ... .... .... is the function of controlling a project in terms of its aims, goals and

objectives.

a. Quality

b. Evaluation

c. Scope management

d. A+B+C

e. None ofthese

20. Project communication management embraces:

a. Formal communication

b. Informal communication

c. A+B

d. None ofthese

e. All of these

SECTION B- Essay Type Questions (80marks)

I . Discuss with giving examples the mam characteristics of Business Process Focused Project

Management (BFPM). (10 marks)

2. Sometime Project managers experience the dilemma in managing stakeholder's expectations.

This can be explained as difficult because of the sometimes widely different objectives of the

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various groups of stakeholders. Illustrate with examples how the Project management team can

manage the Stakeholders cycle (20 Marks)

3. What are the key elements required for an effective communication plan, discuss with examples

how these are used to develop a communication plan? (20 marks)

4. Explain the benefits of using a work breakdown structure in Project Management? (5 marks)

5. Your new project includes 5 team members and 5 activities. These 5 team members are the project manager, PM assistant, director, service manager and legal adviser, while the 5 activities are named as an activity I, activity 2, activity 3, activity 4 and activity 5. The project manager is responsible for the activity I and a director needs to approve this activity I . It emerged that the project manager needs to approve the activity 2; PM assistant is responsible for the activity 2, while a service manager is supporting the activity 2 and a legal adviser needs to be only consulted about this. Later, the project manager is responsible and needs to approve the activity 3, a director and a legal adviser need to be informed about this activity. Additionally, the project manager is responsible for the activity 4 and a legal adviser must be consulted about this activity. In the end, the project manager needs to approve the activity 5, PM assistant is responsible and a service manager is supporting this activity.

You are requested to create a RASIC matrix that includes all human resources, their activities and accountability as stated in the Case Study above. (20 marks)

6. State the five development stages of a project team. (5 marks)

TOTAL MARKS = 100

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