16-1 (what is the role of marketing communications)

18
Role of - Nikunj G Katkoria - NIT Surat

Transcript of 16-1 (what is the role of marketing communications)

Role of

-Nikunj G Katkoria- NIT Surat

Firms attempt

Inform

Persuade

Remind

Represents the voice of the company

Companies show consumers

Product is used

How

When

WhereWhom

Why

Consumers can learn

Who makes the product

What the company stand for

What the brand stand for

Consumer can getan incentivefor trial or use

MarketingCommunicationObjectives

Brand Equity

Loyalty

Awareness

Familiarity

AssociationsImage & Personality

Availability

Preference

Closing the gap

So this is the role of marketingCOMMUNICATION