© Ryanair 2014

GTMC LON 15 JULY

© Ryanair 2014

Europe’s Favourite Airl ine

Europe’s Lowest Fares/Lowest Unit Costs

Europe’s No 1, Traffic – 84.6m (No.1 or 2 in

most markets)

Europe’s No 1, Coverage – 69 Bases

Europe’s No 1, C’mer Service – Low Fares\On-time\

Bags\Canx

– Always getting better

programme

– Digital plan rollout

Fwd bookings & Ld factors rising since Sept 13

Unblemished 30 year Safety Record

Aircraft order rises to 180 to deliver over 110mpa

(+40%) by FY19

© Ryanair 2014

3

50

60

70

80

90

100

110

5254

61 62

81.784.6

89

96

104

112C’mers (m’s)

FY 2014

FY 2016FY 2015

FY 2018FY 2017 FY 2019

Ryanair Growth

c.

+40%

Source: Latest traffic stats for 12 mths to Mar14 and company forecasts.

No 1 For Traffi c

© Ryanair 2014

No 1 For Coverage

69 bases

186 airports

30 countries

1,600+ routes

84.6m c’mers p.a.

297 a/c – all 737-800’s

Newest fleet (< 5 Yrs)

180 a/c order

© Ryanair 2014 5

Strong Market Positions

UK (115)

Germany (112)

Spain (103)

Italy (84)

France (73)

Portugal (20)

Belgium (17)

Ireland (16)

Poland (14)

Morocco (11)

13%

4%

18%

21%

6%

13%

21%

40%

27%

13%

RYA Share

Source: 2013 Dep. Seats per Capstats & Diio Mii. Mkt positions adj. for 2014

schedules.

Country (Cap m’s)

No. 1 No. 2

Vueling

easyJet

easyJet

Jetairfly

AF-KLM

Wizz

easyJet

No. 3

IAG

Air Berlin

IAG

Alitalia

easyJet

SN Brussels

Aer Lingus

LOT

easyjet

Luft

AF- KLM

TAP

RAM

© Ryanair 2014

Europe’s Lowest Fares

LOW Ryanair

MEDIUM Norwegian

easyJet

Aer Lingus

(s/h)

Alitalia

HIGH TAP

Lufthansa

IAG

AF-KLM

+ 80%

+ 83%

+

102%

+

222%

+

352%

+

411%

+

426%

+

552%

> RyanairAvg. Fare

€46

€83

€84

€93

€148

€208

€235

€242

€300

(-4%)

Source: Latest company annual reports

© Ryanair 2014

Ryanair in Transition

© Ryanair 2014

Customer Experience Improving

8

24hr grace period to correct minor b’king errors – Nov

Quiet flights (early AM, late PM) – Nov

2nd free small carry on bag – Dec

B’rding card reissue & bag fees cut – Dec

New Groups & Corp. Travel Dept. – Jan

Allocated seating – Feb

Improving experience supported by T.V. advertising

© Ryanair 2014

Simpler website (17 to 5 clicks) – Nov

“My Ryanair”, c’mer registration – Dec

New website incl. “Fare Finder”, great response –

Mar

GDS (Galileo/Worldspan) for business agents – April

New mobile app for smart phones & tablets – July

New business product in pipeline

Program of continuous IT & digital improvement

underway

Digital Experience Improving

© Ryanair 2014

New Ryanair App

Log in with ‘My Ryanair’ profile

Search Ryanair’s 1,600 low fare routes

Make quicker flight bookings

Choose & book allocated seats

Manage bookings & add baggage

Book hotels & car hire

Book optional services such as insurance

Check-in & download mobile boarding passes

View live flight information

© Ryanair 2014

Business - Saves Time & Money

Business fares - significantly cheaper than others

Flexible tickets

Fast track security at Dub, Stan & others

Checked bag allowance

Free premium seat & priority boarding

Board first (or last), exit first – your choice

Corporate support desk – we’re here to help

Fully mobile experience with new App

Available on Ryanair.com or TMCs

© Ryanair 2014

130+ routes & 300+ daily flights to/from London

All jet fleet, reliable, No.1 on-time service

More routes, better timings & freq to Europe

New routes: Athens, Basel, Bucharest, Cologne

Dortmund, Edinburgh, Glasgow, Lisbon

Flight increases on Barcelona, Berlin, Bremen,

Dublin, Milan, Pisa, Rome

Better for Your Business

© Ryanair 2014

Summary

Lowest fares, lowest costs in Europe

No 1 or 2 share in major EU markets – platform for growth

180 a/c order + improving c’mer experience driving growth

GDS opens new business markets – 2nd GDS announcement Sept

STN: 12 new winter routes, over 2.5m new c’mers p.a.

2 new STN -Scotland routes - EDI & GLA (3 x daily)

Europe’s customers save over €10bn by choosing Ryanair

UK customers save over €3.5bn by choosing Ryanair

“Always getting better” delivers for customers, people &

shareholders

© Ryanair 2014

We help everyday people save money on air

travel

Ryanair is getting better for customers

Ryanair is getting better for business travel

Hopefully what you take from this……