Process of giving formal feedback to employees about job performance Feedback documented with...
-
Upload
trevor-fields -
Category
Documents
-
view
215 -
download
1
Transcript of Process of giving formal feedback to employees about job performance Feedback documented with...
![Page 1: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/1.jpg)
![Page 2: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/2.jpg)
Process of giving formal feedback to employees about job performance
Feedback documented with company form
Usually happens once a year
![Page 3: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/3.jpg)
Give feedback on past performance Help employee improve quality of work Achieve potential for future
performance Motivate employees Serve as record of performance
Raises Promotions Discipline
![Page 4: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/4.jpg)
Gives time for supervisor and employee to talk
Employee receives recognition for work Identifies training needs Feedback on success of selection
process Helps identify needed updates for job
descriptions
![Page 5: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/5.jpg)
(1) Tell me what you want me to do(2) Tell me how well I have done it(3) Help me improve my performance(4) Reward me for doing well.
![Page 6: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/6.jpg)
What is an employee supposed to do to help group accomplish objectives? Job description Critical elements of
jobs Goals and objectives
Establish & communicate
expectations for performance
![Page 7: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/7.jpg)
Establish & communicate standards for performance
Set expectations that are (SMART) Specific Measurable Attainable Realistic Timely
Objective Job-related
![Page 8: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/8.jpg)
Establish & communicate standards for performance
Based on behaviors, not person
Within employee’s control
Related to specific tasks
Communicated to employee
![Page 9: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/9.jpg)
Know your company’s process and form
Gather information about performance ONGOING BASIS Keep a folder on each
employee with both positive and negative
Use self-appraisal Avoid bias
Observe and measure individual
performance against
standards.
![Page 10: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/10.jpg)
![Page 11: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/11.jpg)
![Page 12: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/12.jpg)
![Page 13: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/13.jpg)
![Page 14: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/14.jpg)
Generalizing one positive or negative aspect of person's performance to the entire performance
![Page 15: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/15.jpg)
Every employee is an individual Don’t make assumptions
![Page 16: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/16.jpg)
Consider others more positively because they are like you
![Page 17: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/17.jpg)
Comment on both right and wrong behavior
Be specific Help employee find
ways to improve Comment on the
behavior, not the person
Reinforce Performance or
Provide Remedies
![Page 18: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/18.jpg)
Inadequate skills Lack of effort External conditions Personal problems
![Page 19: Process of giving formal feedback to employees about job performance Feedback documented with company form Usually happens once a year.](https://reader038.fdocuments.us/reader038/viewer/2022110102/56649f055503460f94c19434/html5/thumbnails/19.jpg)
Set expectations that are (SMART) Specific Measurable Attainable Realistic Timely
Ex: Decrease customer complaints by 5% within 6 months