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Enterprise Application Mobility Vision (Oracle and Nokia)

Anand Subbaraman Kenneth MalmbergDirector, Oracle Applications Strategy Director, Nokia Business Solutions

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remain at the sole discretion of Oracle.

Agenda

• Mobility Trends

• Oracle E-Business Suite Solution

• Nokia’s View of the Enterprise Mobile Space

• Nokia-Oracle Joint Partnership

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Mobility Trends

Global Workforce Is Going Mobile

Employees spend on average, one third of their time out of the office, and almost half their time in the office away from their desks.

Simpson Carpenter survey

September 2005

Employees spend on average, one third of their time out of the office, and almost half their time in the office away from their desks.

Simpson Carpenter survey

September 2005

By 2009, there will be more than 878 million mobile workers worldwide.

IDC, 2005

By 2009, there will be more than 878 million mobile workers worldwide.

IDC, 2005

Does your company have a hidden mobile workforce?

• Perception: Employers assume only 24%

of employees use mobile phones for work

• Reality: 50% report that they actually do!

� May lack critical knowledge

� Might not be able to respond to customers

and take appropriate actions

� May miss opportunities and lose sales

� May waste downtime between appointments

� Might not be able to communicate as

effectively with colleagues remotely

Without access to vital information,

your mobile workforce:

The Case for Mobility

Priority Vertical Apps

US

EU

Source: Forrester 2005, IDC 2005

Overall priorities

1. Traditional cellular telephony

2. Email & PIM

3. Advanced telephony functionalities, e.g., PBX & teleconferencing

4. Access to general intranet & internet content

5. Sales force automation

6. Field force automation

7. Industry & company specific applications

Overall priorities

1. Traditional cellular telephony

2. Email & PIM

3. Advanced telephony functionalities, e.g., PBX & teleconferencing

4. Access to general intranet & internet content

5. Sales force automation

6. Field force automation

7. Industry & company specific applications

Business challenges

• What Mobile Applications should I deploy?

• SFA, Field Service Automation

• What kind of Mobile Applications?

• Wireless Connected

• Store and Forward

• What kind of Devices?

• Laptops or Smartphones

• How do I Deploy?

• Complexity and dependency on mobile operators/service providers

• Device Management

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Oracle EBS Mobile Enterprise Applications

Oracle E-Business Suite - Mobility Strategy

Mobile WorkersWireless Connected

Mobile WorkersDisconnected

Office WorkersWired to network

One Database

Oracle E-Business Suite - Mobile Strategy

• Online Wireless Access for all desktop HTML Applications

• Online Wireless Handheld Applications for a set of key applications

• Store and Forward Access for select applications

• Outlook/ PIM Integration

Key Mobile Applications

Notifications & Approvals

Daily Business Intelligence

Asset Management

Configurator Warehousing

Sales Expenses

Field Service

Wireless Laptop Applications

• All HTML applications• Built into the technology stack

• Oracle Applications Framework• Small page sizes

• Streamlined user interface

• Partial Page Refresh

• Only updates the part of the page that changed

• Oracle Application Server• Page compression (~5KB per page)

Wireless Handheld Support

• 11.5.10/OAF 5.10 Supports Handheld Devices

• Pocket I.E Browser

• Windows Mobile Devices

• Blazer Browser

• Palm Based Devices

• Opera Browser

• Symbian Devices like Nokia 9500, Sony_Ericsson P800/900

• Applications

• Field Service

• Field Sales

• Asset Management (R12)

Store-and-Forward Mobile Applications

• Oracle E-Business Suite includes full-featured store-and-forward mobile applications

• Field Service Laptop and Pocket PC

• Built using Oracle 10 G Lite

• Field Sales Laptop

• PIM and Outlook Integration for Sales

• Offline Mobility is a by product

Oracle Mobile Field Service

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Nokia Enterprise Solutions

Nokia Strategy

Expand mobile

voice

Expand mobile

voice

Drive consumer

multimedia

Drive consumer

multimedia

Bring

extended

mobility to the

enterprise

Bring

extended

mobility to the

enterprise

Mobile Phones Multimedia

Networks

EnterpriseSolutions

to any corporate

application or data source

to any corporate

application or data source

over any networkover any networkConnecting people

on any device

Connecting people on any device

Enterprise Solutions Strategy

Nokia for Business Solutions Portfolio

VPN Clients

Nokia IP VPN Solution Components

Nokia IP VPN Gateways Management

Nokia VPN Manager

• creates policies

• manages gateways & topology

Nokia Security Service Manager

• Over-the-air provisioning and maintenance

• On-going policy enforcement point

Native Windows VPN Clients

Nokia Mobile VPN Client

Nokia 9500 Communicator

Ships with device (MMC, CD) or download

depending on the model

Ships on CD with device or

download

Ships on CD with device or

download

Nokia 9300 Nokia Series 60 Devices

Intellisync Mobile Suite

Intellisync Mobile GatewayIntellisync Mobile Gateway

Intellisync Mobile Suite ComponentsIntellisync Mobile Suite Components

Intellisync ClientIntellisync Client

PalmPalmPocket PCPocket PC PCsPCsSyncML 1.2SyncML 1.2IMAP ClientIMAP ClientSymbianSymbianSmartphoneSmartphone

WirelessEmail

Data Sync

File

Sync

Device &Systems

Mgmt.

Intellisync Administration ConsoleIntellisync Administration Console

BREWBREW J2MEJ2MESymbian UIQSymbian UIQ WinMobileWinMobile

Nokia has been mobilizing companiesover a decade with mobile voice

Nokia E61

Nokia 9500

Nokia 9300 Nokia 9300i

Nokia provides developers with rich portfolio of devicesand solutions fulfilling advanced needs of enterprises.

Nokia provides developers with rich portfolio of devicesand solutions fulfilling advanced needs of enterprises.

Nokia E70Nokia E60

Nokia Eseries Devices

Nokia E60 Business Voice

Nokia E61 Business Email

Nokia E70 Business Voice & Messaging

Optimized to meet specific business needs

The Nokia Eseries Promise

To the Business Decision Maker

Investment protection

Business need and value

Information Systems professionals who support them

Manage-ability

Security

Business professional

User experience Performance

Style

Common elements of Nokia Eseries promise

• Open operating system (Symbian + S60), full internet browser and Java

• Availability of Nokia Eseries verified key mobility solutions, at least Business email, PIM sync and voice

Business need and value

• All Nokia Eseries products share the same professional industrial design across product categories

• “Business-style”: ensure business user “wow”

• Enhanced UE for key business use cases (using both HW & SW)

• Out-of-the box predefined settings, applications and tools for IT manager and business user for easy deployment of devices, solutions and applications quickly

• Easy to upgrade applications and data to a replacement device

• Memory size fitting the needs of enterprise applications and browsing

• Battery performance to match common use cases

• Voice quality & speakerphone

• PC synchronization and PC modem software

• Robust mechanics

• Security for all connectivity use cases

• Security for device data

• Enterprise enforced security policies

• Centralized management of the phone software and policies

• Worldwide service offering for Nokia Eseries phones

• New Nokia Eseries products support the solutions created for previous products

• Nokia Eseries support the leading IT infrastructures

• Nokia Eseries is available through normal consumer channels and pricing enabling IT to focus on Total Cost of Ownership

Performance

Manageability

Investment protection

Style

User experience

Security

Cornerstone of our device strategy S60 on Symbian OS

• Interworking application suite

• Intuitive, customizable user interface (UI)

• Multi-language development environment

• Open, standards based technologies

• Build on mobile device optimized Symbian OS

• Multi-radio on multiple HW platforms

Hardware (incl. Security and Multi-radio)

Symbian OS and Security Platform

C++

HTML/

ECMA Script

Flash Lite

S60 Application Suite

JavaOther

Runtimes

De

ve

lop

er T

oo

ls a

nd

S

up

po

rt

Lic

ensee

Applic

atio

ns

Opera

tor

Applic

atio

ns

De

velo

per

Applic

atio

ns

Python

Platform Libraries and middleware

S60 Scalable UI

S60, 54.1% Other Symbian

based platforms

(Series 80, Series

90, UIQ, MOAP),

22.0%

MS, 6.7%

Palm, 3.6%

Linux, 4.0%RIM, 9.2%

Others, 0.4%

S60 key figures as of May 16, 2006.

• S60 is leading the market• 40 devices launched, sold by the

great majority (200+) of operators worldwide *

• Market share of S60 among converged devices is about 54%.

• Nokia alone has shipped cumulatively more than 50 million S60 enabled devices by the end of Feb 2006. *

• Nokia expects the smartphone market to exceed 250 million units in 2008 *

• Four Licensees: Nokia, Samsung, Lenovo and LG

* Source: Nokia, Feb 2006

Worldwide converged devices market shares Q1/2006

Source: Canalys, April 2006

S60 is under continuous evolution• Data synchronization for OTA back-up and restore

as well as for device information maintenance• Technology choices: OMA DS 1.1.2/1.2 or

Microsoft Active Sync (planned)

• OMA email notification (OMA EMN) for standards based push email planned

• S60 platform currently offers IMAP Idle for push email

• Next generation of Java creates development opportunities

• Full support for meeting requests planned• API level support for Outlook and Lotus Notes

meeting requests exists

• Increase the APIs offered to 3rd party developers to enable more reliable, new applications from 3rd

parties

S60 offers key enablers for enterprise mobility and

opportunities for developers

Gartner: Smartphones compared to IT fold

• Size and form factor of mobile devices creates limitations

• Physical connectors in mobile devices are often proprietary

• Variety of development environments in different devices

• Enterprises need more value adding applications

• Management solutions are needed to enable cost efficient deployment of mobile solutions

*Source: Gartner, Nick Jones, “Selecting Mobile Devices and Platforms in Europe”

LimitedMatureIT Support

EmergingViableManagement

SparseBroadApplications

ViableMatureDevelopment

EmergingMatureSW Platform

ProprietaryCommonPeripherals

MarginalSufficientResources

SmartphoneLaptopFeature / Device

Challenges:

S60 is moving closer to IT fold

New, but exists

MatureIT Support

New, but exists

ViableManagement

Hundreds, more coming

BroadApplications

Next Gen Mobile Java

MatureDevelopment

Leading SW platform

MatureSW Platform

Bluetooth, USB, IrDa

CommonPeripherals

Improving performance

SufficientResources

S60LaptopFeature

New SW performance improvements, support for new compiler and new bigger, high quality displays

Next Generation Mobile Java will provide Enterprise class E-2-E development tools

New Advanced Device Management is enabling S60 platform to become a true corporate asset

S60 can be integrated into existing IT management solution with Advanced Device Management

Enterprise applications exist and growing rapidly

Several different types of peripherals exists and new ones can be quickly added via e.g. Bluetooth

Nokia releases the S60 WebKit source code and tools to the open source software developer community

Impact:• Fast adoption of new Web

technologies and enhanced compliance with Web standards.

• High-quality, low cost browser engine that is available to all.

• Reduced browser fragmentation on mobile devices.

• Faster and more cost-efficient to develop content

• Great end user experience.

www.opensource.nokia.comwww.opensource.nokia.com

“But until we saw a demo of Nokia's new browser, we did not think the mobile Web had really come of age.”

- Forbes, Best of CES 2006 top 10 innovations, Jan 2006

"Internet browsing on mobiles is in for a makeover as well. Some big industry

names are behind a new Web browser, which was recently shown off in 3G World Congress in Hong Kong. Launching early next year, it allows quick zoom in, a page overview, and an Apple-like scroll-through page history. - BBC ClickOnline, 3G World

Congress, Hong Kong, Nov 2005

Web Browser for S60 3rd Edition has generated excitement in the industry

"We're delighted that Nokia can take advantage of Apple innovation and our commitment to open source development to bring

a new Web experience to S60 smartphones.“ - Philip Schiller, Senior vice president of Global Product

Marketing

“This new browser is a very interesting alternative to the "smart rendering" technologyeveryone else in the industry seems to be pushing. ….. . But when really need to use a full web site on the run, Nokia's new browser may very well be the best way to do that.” – Phone Scoop, mobile phone news, reviews

In conclusion, this browser is the most promising and important software regarding mobile

browsing in a while. … Nokia has paved the way to become the first browser manufacturer where mobile

browsing is practical and a joy to use. - Eugenia Loli-Queru, OSNews

“The web browser is nothing short of mind blowing for a mobile phone, and sets a very high bar that the other manufacturers are going to have a tough time matching.”

Nokia E61 – User Experience

Large, high resolution

(320 x 240 pixel),16Mcolor display

Dedicated voice key activates voice

recording, voice dialing and Push to Talk features

Dedicated email key

Slim and sleek design

Bluetooth wireless

connectivity

Full keyboard with backlight

Email indicator light

Offline mode

75MB user

memory & expandable miniSDmemory cards

Dual transfer mode

Email with attachment

viewers

Compatible with 3rd party email applications

PIM

GSM, 3G and WLAN

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Oracle-Nokia Partnership

An alliance between two industryleaders

Co-operation in 3 areas

1. Joint roadmapping

2. Jointly drive open industry standards

3. Joint sales engagement- Joint effort in bringing the solution to the market. Events, collateral and sales

activities planned together.

No 1 in Mobile Terminals

No 2 in Networks

Approximately 500 – 600 million Nokia phone users globally

Over 50,000 employees from more than 120 countries

2004 revenue: EUR 29.3 billion

Sales in more than 130 countries

No 1 in Databases

No 2 in Enterprise Applications

13.000 key customers (total 200.000)

Major challenger with significant investment in Collaboration Apps

Over 50,000 employees

2005 revenue 11.8 B$

Acquired Siebel (5,000 employees and 1.34B$ revenue)

Enterprise Solutions - Our focusThe Race to Mainstream Enterprise Mobility

Mobile Email / PIM

Enterprise Mobility Enterprise Mobility MarketMarket

Enterprise Voice Solutions

Vertical Applications (SFA, CRM)

Vertical ApplicationsOracle Mobile Field Service

Access for Field Service Engineers to Field Service Information and transactions

To:• Review Service Information• Debrief the ‘work’ on Service calls• Interact with the rest of the Organization

Key features

• Review schedule – jobs and customers• Get Directions• Advanced Parts Search• Knowledge Base Search• Update Status – Close out jobs• Labor and Expense Debrief

Key benefits

• Optimised solutions for Field Service Reps - to increase the service level (right tech, right part, right time)

• Anytime access to critical information - to execute field service activities (anytime, anywhere)

• Real-time processing based on report of Field Service Reps – Faster billing cycles and less process errors

• Improve Field productivity and increase profitability

Vertical ApplicationsOracle Sales for Hand Held

Browser based application providing real-time access via wireless handheld device

Users connect to the corporate database using a wireless-enabled PDA or Smartphone

Gives users access to their Oracle Sales dashboard from which they can manage their opportunities and customer information.

Key features

• “Real-time” customer and opportunity summaries

• Contact Management

• Opportunity Management

• Tasks

• Notes

• Orders Review

• Security

• Standard eBusiness Suite Username/password

• Network security - SSL and/or VPN

• Syncronisation though SyncML

Key Benefits

• Improve sales execution with enterprise data visibility on the road

• Improve sales call efficiency & close rates with ‘anywhere’ access to critical business processes

• Update customer and deal information anywhere, storing back to the enterprise

• Improve sales call preparation and follow up

• Manage deals consistently

Available with Nokia 9500 and 9300

Vertical ApplicationsOracle Lite on Symbian

Channels and PartnersProject Example: Tieto Enator• Industry:

•Consulting and System Integration

• Challenge:•The time used for the reporting should be minimized in order to improve business efficiency. More than 14 000 professionals spend a large proportion of their time traveling and at customer premises

• Solution:•Mobile project management functionality on Oracle E-business Suite – ERP through Nokia 9500 and Nokia 9300.

• Benefits:•Quality of reporting improved.•Better business efficiency through mobile reporting.•Increased employee satisfaction.

Channels and PartnersOracle Siebel WirelessSiebel Wireless provides mobile knowledge workers

with instant access to real-time customer data regardless of location. With Siebel Wireless, sales and service professionals easily access customer records and associated information—anytime and anywhere—

Siebel Wireless applications include

• Siebel Wireless (for cross-industry sales and service solutions)

• Siebel Partner Relationship Management

• Siebel Self-Service Wireless

KEY BENEFITS

• Access to accurate, up-to-date business, customer, and product information anytime, anywhere

• Lower costs, higher customer satisfaction, and increased revenue from improved sales and service representative productivity and efficiency

• Industry-leading mobile applications tailored to meet the requirements of a broad range of industries

Mobile email and PIMOracle Collaboration SuiteOracle Collaboration Suite provides the most complete set of capabilities to enable mobile employees to have full access to all of their corporate information anywhere-anytime:

• Access to email, voice mail and calendar– E-mail & PIM information with several

access options– Push e-mail – OTA synchronization of e-mail and

calendar– Corporate directories

• Store, share, search, and collaborate on files securely, without having to manage multiple copies of the same document.

– Personal and corporate directories and network files access

– Business critical information can be accessed multiple ways: through voice, short messaging, or browsing

Available with

S80: Nokia 9500, 9300

S60: Nokia 3650, 6600, 6630

S40: Nokia 6800, 6810, 6820, 6822

For further information

Product and solution information

http://www.nokiaforbusiness.com/

Developer tools/ support

www.forum.nokia.comwww.forum.nokia.com/toolswww.forum.nokia.com/oracle

“Work Goes Mobile”

• A case study and insider story based on Nokia’s recent experience mobilizing its own business operations and workforce

• It appears this book is the first business mobility-related book on the market targeted specifically to top business executives and managers

• Focused heavily on business strategy and operational transformation

• Target reader• Business decision makers -

executives, IT managers, HR directors

Availability

• All major book stores by end of January 2006

• Main Nokia site: www.nokia.com/bookshelf

• Via online book retailers:• Amazon.com:

http://www.amazon.com/gp/product/0470027525/002-6748673-3839260?v=glance&n=283155&n=507846&s=books&v=glance

• Barnes & Noble.com: http://search.barnesandnoble.com/booksearch/isbnInquiry.asp?userid=S51AQyUC2U&isbn=0470027525&itm=2

• Wiley.com:http://www.wiley.com/WileyCDA/WileyTitle/productCd-0470027525,descCd-description.html

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Summary

To Summarize

• Mobile Enterprise Applications are available today• What Application areas?

• What kinds of Applications?

• What kinds of devices?

• What enterprise infrastructure you need?

• Oracle and Nokia are here to help you mobilize your enterprise

Demo Pods and More Information

• A19—Oracle Mobile Field Service

• Nokia Demo Pod

For More Information

http://search.oracle.com

or

http://www.oracle.com/

© 2006 Oracle Corporation – Proprietary and Confidential