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Enterprise Application Mobility Vision (Oracle and Nokia)
Anand Subbaraman Kenneth MalmbergDirector, Oracle Applications Strategy Director, Nokia Business Solutions
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remain at the sole discretion of Oracle.
Agenda
• Mobility Trends
• Oracle E-Business Suite Solution
• Nokia’s View of the Enterprise Mobile Space
• Nokia-Oracle Joint Partnership
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Mobility Trends
Global Workforce Is Going Mobile
Employees spend on average, one third of their time out of the office, and almost half their time in the office away from their desks.
Simpson Carpenter survey
September 2005
Employees spend on average, one third of their time out of the office, and almost half their time in the office away from their desks.
Simpson Carpenter survey
September 2005
By 2009, there will be more than 878 million mobile workers worldwide.
IDC, 2005
By 2009, there will be more than 878 million mobile workers worldwide.
IDC, 2005
Does your company have a hidden mobile workforce?
• Perception: Employers assume only 24%
of employees use mobile phones for work
• Reality: 50% report that they actually do!
� May lack critical knowledge
� Might not be able to respond to customers
and take appropriate actions
� May miss opportunities and lose sales
� May waste downtime between appointments
� Might not be able to communicate as
effectively with colleagues remotely
Without access to vital information,
your mobile workforce:
The Case for Mobility
Priority Vertical Apps
US
EU
Source: Forrester 2005, IDC 2005
Overall priorities
1. Traditional cellular telephony
2. Email & PIM
3. Advanced telephony functionalities, e.g., PBX & teleconferencing
4. Access to general intranet & internet content
5. Sales force automation
6. Field force automation
7. Industry & company specific applications
Overall priorities
1. Traditional cellular telephony
2. Email & PIM
3. Advanced telephony functionalities, e.g., PBX & teleconferencing
4. Access to general intranet & internet content
5. Sales force automation
6. Field force automation
7. Industry & company specific applications
Business challenges
• What Mobile Applications should I deploy?
• SFA, Field Service Automation
• What kind of Mobile Applications?
• Wireless Connected
• Store and Forward
• What kind of Devices?
• Laptops or Smartphones
• How do I Deploy?
• Complexity and dependency on mobile operators/service providers
• Device Management
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Oracle EBS Mobile Enterprise Applications
Oracle E-Business Suite - Mobility Strategy
Mobile WorkersWireless Connected
Mobile WorkersDisconnected
Office WorkersWired to network
One Database
Oracle E-Business Suite - Mobile Strategy
• Online Wireless Access for all desktop HTML Applications
• Online Wireless Handheld Applications for a set of key applications
• Store and Forward Access for select applications
• Outlook/ PIM Integration
Key Mobile Applications
Notifications & Approvals
Daily Business Intelligence
Asset Management
Configurator Warehousing
Sales Expenses
Field Service
Wireless Laptop Applications
• All HTML applications• Built into the technology stack
• Oracle Applications Framework• Small page sizes
• Streamlined user interface
• Partial Page Refresh
• Only updates the part of the page that changed
• Oracle Application Server• Page compression (~5KB per page)
Wireless Handheld Support
• 11.5.10/OAF 5.10 Supports Handheld Devices
• Pocket I.E Browser
• Windows Mobile Devices
• Blazer Browser
• Palm Based Devices
• Opera Browser
• Symbian Devices like Nokia 9500, Sony_Ericsson P800/900
• Applications
• Field Service
• Field Sales
• Asset Management (R12)
Store-and-Forward Mobile Applications
• Oracle E-Business Suite includes full-featured store-and-forward mobile applications
• Field Service Laptop and Pocket PC
• Built using Oracle 10 G Lite
• Field Sales Laptop
• PIM and Outlook Integration for Sales
• Offline Mobility is a by product
Oracle Mobile Field Service
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Nokia Enterprise Solutions
Nokia Strategy
Expand mobile
voice
Expand mobile
voice
Drive consumer
multimedia
Drive consumer
multimedia
Bring
extended
mobility to the
enterprise
Bring
extended
mobility to the
enterprise
Mobile Phones Multimedia
Networks
EnterpriseSolutions
to any corporate
application or data source
to any corporate
application or data source
over any networkover any networkConnecting people
on any device
Connecting people on any device
Enterprise Solutions Strategy
Nokia for Business Solutions Portfolio
VPN Clients
Nokia IP VPN Solution Components
Nokia IP VPN Gateways Management
Nokia VPN Manager
• creates policies
• manages gateways & topology
Nokia Security Service Manager
• Over-the-air provisioning and maintenance
• On-going policy enforcement point
Native Windows VPN Clients
Nokia Mobile VPN Client
Nokia 9500 Communicator
Ships with device (MMC, CD) or download
depending on the model
Ships on CD with device or
download
Ships on CD with device or
download
Nokia 9300 Nokia Series 60 Devices
Intellisync Mobile Suite
Intellisync Mobile GatewayIntellisync Mobile Gateway
Intellisync Mobile Suite ComponentsIntellisync Mobile Suite Components
Intellisync ClientIntellisync Client
PalmPalmPocket PCPocket PC PCsPCsSyncML 1.2SyncML 1.2IMAP ClientIMAP ClientSymbianSymbianSmartphoneSmartphone
WirelessEmail
Data Sync
File
Sync
Device &Systems
Mgmt.
Intellisync Administration ConsoleIntellisync Administration Console
BREWBREW J2MEJ2MESymbian UIQSymbian UIQ WinMobileWinMobile
Nokia has been mobilizing companiesover a decade with mobile voice
Nokia E61
Nokia 9500
Nokia 9300 Nokia 9300i
Nokia provides developers with rich portfolio of devicesand solutions fulfilling advanced needs of enterprises.
Nokia provides developers with rich portfolio of devicesand solutions fulfilling advanced needs of enterprises.
Nokia E70Nokia E60
Nokia Eseries Devices
Nokia E60 Business Voice
Nokia E61 Business Email
Nokia E70 Business Voice & Messaging
Optimized to meet specific business needs
The Nokia Eseries Promise
To the Business Decision Maker
Investment protection
Business need and value
Information Systems professionals who support them
Manage-ability
Security
Business professional
User experience Performance
Style
Common elements of Nokia Eseries promise
• Open operating system (Symbian + S60), full internet browser and Java
• Availability of Nokia Eseries verified key mobility solutions, at least Business email, PIM sync and voice
Business need and value
• All Nokia Eseries products share the same professional industrial design across product categories
• “Business-style”: ensure business user “wow”
• Enhanced UE for key business use cases (using both HW & SW)
• Out-of-the box predefined settings, applications and tools for IT manager and business user for easy deployment of devices, solutions and applications quickly
• Easy to upgrade applications and data to a replacement device
• Memory size fitting the needs of enterprise applications and browsing
• Battery performance to match common use cases
• Voice quality & speakerphone
• PC synchronization and PC modem software
• Robust mechanics
• Security for all connectivity use cases
• Security for device data
• Enterprise enforced security policies
• Centralized management of the phone software and policies
• Worldwide service offering for Nokia Eseries phones
• New Nokia Eseries products support the solutions created for previous products
• Nokia Eseries support the leading IT infrastructures
• Nokia Eseries is available through normal consumer channels and pricing enabling IT to focus on Total Cost of Ownership
Performance
Manageability
Investment protection
Style
User experience
Security
Cornerstone of our device strategy S60 on Symbian OS
• Interworking application suite
• Intuitive, customizable user interface (UI)
• Multi-language development environment
• Open, standards based technologies
• Build on mobile device optimized Symbian OS
• Multi-radio on multiple HW platforms
Hardware (incl. Security and Multi-radio)
Symbian OS and Security Platform
C++
HTML/
ECMA Script
Flash Lite
S60 Application Suite
JavaOther
Runtimes
De
ve
lop
er T
oo
ls a
nd
S
up
po
rt
Lic
ensee
Applic
atio
ns
Opera
tor
Applic
atio
ns
De
velo
per
Applic
atio
ns
Python
Platform Libraries and middleware
S60 Scalable UI
S60, 54.1% Other Symbian
based platforms
(Series 80, Series
90, UIQ, MOAP),
22.0%
MS, 6.7%
Palm, 3.6%
Linux, 4.0%RIM, 9.2%
Others, 0.4%
S60 key figures as of May 16, 2006.
• S60 is leading the market• 40 devices launched, sold by the
great majority (200+) of operators worldwide *
• Market share of S60 among converged devices is about 54%.
• Nokia alone has shipped cumulatively more than 50 million S60 enabled devices by the end of Feb 2006. *
• Nokia expects the smartphone market to exceed 250 million units in 2008 *
• Four Licensees: Nokia, Samsung, Lenovo and LG
* Source: Nokia, Feb 2006
Worldwide converged devices market shares Q1/2006
Source: Canalys, April 2006
S60 is under continuous evolution• Data synchronization for OTA back-up and restore
as well as for device information maintenance• Technology choices: OMA DS 1.1.2/1.2 or
Microsoft Active Sync (planned)
• OMA email notification (OMA EMN) for standards based push email planned
• S60 platform currently offers IMAP Idle for push email
• Next generation of Java creates development opportunities
• Full support for meeting requests planned• API level support for Outlook and Lotus Notes
meeting requests exists
• Increase the APIs offered to 3rd party developers to enable more reliable, new applications from 3rd
parties
S60 offers key enablers for enterprise mobility and
opportunities for developers
Gartner: Smartphones compared to IT fold
• Size and form factor of mobile devices creates limitations
• Physical connectors in mobile devices are often proprietary
• Variety of development environments in different devices
• Enterprises need more value adding applications
• Management solutions are needed to enable cost efficient deployment of mobile solutions
*Source: Gartner, Nick Jones, “Selecting Mobile Devices and Platforms in Europe”
LimitedMatureIT Support
EmergingViableManagement
SparseBroadApplications
ViableMatureDevelopment
EmergingMatureSW Platform
ProprietaryCommonPeripherals
MarginalSufficientResources
SmartphoneLaptopFeature / Device
Challenges:
S60 is moving closer to IT fold
New, but exists
MatureIT Support
New, but exists
ViableManagement
Hundreds, more coming
BroadApplications
Next Gen Mobile Java
MatureDevelopment
Leading SW platform
MatureSW Platform
Bluetooth, USB, IrDa
CommonPeripherals
Improving performance
SufficientResources
S60LaptopFeature
New SW performance improvements, support for new compiler and new bigger, high quality displays
Next Generation Mobile Java will provide Enterprise class E-2-E development tools
New Advanced Device Management is enabling S60 platform to become a true corporate asset
S60 can be integrated into existing IT management solution with Advanced Device Management
Enterprise applications exist and growing rapidly
Several different types of peripherals exists and new ones can be quickly added via e.g. Bluetooth
Nokia releases the S60 WebKit source code and tools to the open source software developer community
Impact:• Fast adoption of new Web
technologies and enhanced compliance with Web standards.
• High-quality, low cost browser engine that is available to all.
• Reduced browser fragmentation on mobile devices.
• Faster and more cost-efficient to develop content
• Great end user experience.
www.opensource.nokia.comwww.opensource.nokia.com
“But until we saw a demo of Nokia's new browser, we did not think the mobile Web had really come of age.”
- Forbes, Best of CES 2006 top 10 innovations, Jan 2006
"Internet browsing on mobiles is in for a makeover as well. Some big industry
names are behind a new Web browser, which was recently shown off in 3G World Congress in Hong Kong. Launching early next year, it allows quick zoom in, a page overview, and an Apple-like scroll-through page history. - BBC ClickOnline, 3G World
Congress, Hong Kong, Nov 2005
Web Browser for S60 3rd Edition has generated excitement in the industry
"We're delighted that Nokia can take advantage of Apple innovation and our commitment to open source development to bring
a new Web experience to S60 smartphones.“ - Philip Schiller, Senior vice president of Global Product
Marketing
“This new browser is a very interesting alternative to the "smart rendering" technologyeveryone else in the industry seems to be pushing. ….. . But when really need to use a full web site on the run, Nokia's new browser may very well be the best way to do that.” – Phone Scoop, mobile phone news, reviews
In conclusion, this browser is the most promising and important software regarding mobile
browsing in a while. … Nokia has paved the way to become the first browser manufacturer where mobile
browsing is practical and a joy to use. - Eugenia Loli-Queru, OSNews
“The web browser is nothing short of mind blowing for a mobile phone, and sets a very high bar that the other manufacturers are going to have a tough time matching.”
Nokia E61 – User Experience
Large, high resolution
(320 x 240 pixel),16Mcolor display
Dedicated voice key activates voice
recording, voice dialing and Push to Talk features
Dedicated email key
Slim and sleek design
Bluetooth wireless
connectivity
Full keyboard with backlight
Email indicator light
Offline mode
75MB user
memory & expandable miniSDmemory cards
Dual transfer mode
Email with attachment
viewers
Compatible with 3rd party email applications
PIM
GSM, 3G and WLAN
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Oracle-Nokia Partnership
An alliance between two industryleaders
Co-operation in 3 areas
1. Joint roadmapping
2. Jointly drive open industry standards
3. Joint sales engagement- Joint effort in bringing the solution to the market. Events, collateral and sales
activities planned together.
No 1 in Mobile Terminals
No 2 in Networks
Approximately 500 – 600 million Nokia phone users globally
Over 50,000 employees from more than 120 countries
2004 revenue: EUR 29.3 billion
Sales in more than 130 countries
No 1 in Databases
No 2 in Enterprise Applications
13.000 key customers (total 200.000)
Major challenger with significant investment in Collaboration Apps
Over 50,000 employees
2005 revenue 11.8 B$
Acquired Siebel (5,000 employees and 1.34B$ revenue)
Enterprise Solutions - Our focusThe Race to Mainstream Enterprise Mobility
Mobile Email / PIM
Enterprise Mobility Enterprise Mobility MarketMarket
Enterprise Voice Solutions
Vertical Applications (SFA, CRM)
Vertical ApplicationsOracle Mobile Field Service
Access for Field Service Engineers to Field Service Information and transactions
To:• Review Service Information• Debrief the ‘work’ on Service calls• Interact with the rest of the Organization
Key features
• Review schedule – jobs and customers• Get Directions• Advanced Parts Search• Knowledge Base Search• Update Status – Close out jobs• Labor and Expense Debrief
Key benefits
• Optimised solutions for Field Service Reps - to increase the service level (right tech, right part, right time)
• Anytime access to critical information - to execute field service activities (anytime, anywhere)
• Real-time processing based on report of Field Service Reps – Faster billing cycles and less process errors
• Improve Field productivity and increase profitability
Vertical ApplicationsOracle Sales for Hand Held
Browser based application providing real-time access via wireless handheld device
Users connect to the corporate database using a wireless-enabled PDA or Smartphone
Gives users access to their Oracle Sales dashboard from which they can manage their opportunities and customer information.
Key features
• “Real-time” customer and opportunity summaries
• Contact Management
• Opportunity Management
• Tasks
• Notes
• Orders Review
• Security
• Standard eBusiness Suite Username/password
• Network security - SSL and/or VPN
• Syncronisation though SyncML
Key Benefits
• Improve sales execution with enterprise data visibility on the road
• Improve sales call efficiency & close rates with ‘anywhere’ access to critical business processes
• Update customer and deal information anywhere, storing back to the enterprise
• Improve sales call preparation and follow up
• Manage deals consistently
Available with Nokia 9500 and 9300
Vertical ApplicationsOracle Lite on Symbian
Channels and PartnersProject Example: Tieto Enator• Industry:
•Consulting and System Integration
• Challenge:•The time used for the reporting should be minimized in order to improve business efficiency. More than 14 000 professionals spend a large proportion of their time traveling and at customer premises
• Solution:•Mobile project management functionality on Oracle E-business Suite – ERP through Nokia 9500 and Nokia 9300.
• Benefits:•Quality of reporting improved.•Better business efficiency through mobile reporting.•Increased employee satisfaction.
Channels and PartnersOracle Siebel WirelessSiebel Wireless provides mobile knowledge workers
with instant access to real-time customer data regardless of location. With Siebel Wireless, sales and service professionals easily access customer records and associated information—anytime and anywhere—
Siebel Wireless applications include
• Siebel Wireless (for cross-industry sales and service solutions)
• Siebel Partner Relationship Management
• Siebel Self-Service Wireless
KEY BENEFITS
• Access to accurate, up-to-date business, customer, and product information anytime, anywhere
• Lower costs, higher customer satisfaction, and increased revenue from improved sales and service representative productivity and efficiency
• Industry-leading mobile applications tailored to meet the requirements of a broad range of industries
Mobile email and PIMOracle Collaboration SuiteOracle Collaboration Suite provides the most complete set of capabilities to enable mobile employees to have full access to all of their corporate information anywhere-anytime:
• Access to email, voice mail and calendar– E-mail & PIM information with several
access options– Push e-mail – OTA synchronization of e-mail and
calendar– Corporate directories
• Store, share, search, and collaborate on files securely, without having to manage multiple copies of the same document.
– Personal and corporate directories and network files access
– Business critical information can be accessed multiple ways: through voice, short messaging, or browsing
Available with
S80: Nokia 9500, 9300
S60: Nokia 3650, 6600, 6630
S40: Nokia 6800, 6810, 6820, 6822
For further information
Product and solution information
http://www.nokiaforbusiness.com/
Developer tools/ support
www.forum.nokia.comwww.forum.nokia.com/toolswww.forum.nokia.com/oracle
“Work Goes Mobile”
• A case study and insider story based on Nokia’s recent experience mobilizing its own business operations and workforce
• It appears this book is the first business mobility-related book on the market targeted specifically to top business executives and managers
• Focused heavily on business strategy and operational transformation
• Target reader• Business decision makers -
executives, IT managers, HR directors
Availability
• All major book stores by end of January 2006
• Main Nokia site: www.nokia.com/bookshelf
• Via online book retailers:• Amazon.com:
http://www.amazon.com/gp/product/0470027525/002-6748673-3839260?v=glance&n=283155&n=507846&s=books&v=glance
• Barnes & Noble.com: http://search.barnesandnoble.com/booksearch/isbnInquiry.asp?userid=S51AQyUC2U&isbn=0470027525&itm=2
• Wiley.com:http://www.wiley.com/WileyCDA/WileyTitle/productCd-0470027525,descCd-description.html
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Summary
To Summarize
• Mobile Enterprise Applications are available today• What Application areas?
• What kinds of Applications?
• What kinds of devices?
• What enterprise infrastructure you need?
• Oracle and Nokia are here to help you mobilize your enterprise
Demo Pods and More Information
• A19—Oracle Mobile Field Service
• Nokia Demo Pod
For More Information
http://search.oracle.com
or
http://www.oracle.com/
© 2006 Oracle Corporation – Proprietary and Confidential
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