Why Your Employees Are “Just Not That Into You”… and What to Do...

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Transcript of Why Your Employees Are “Just Not That Into You”… and What to Do...

Why Your Employees Are “Just Not That

Into You”…and What to Do About It

With David Lee

Managerial Laments

• Lack of initiative

• “What can you do for me?” vs…

• “OK is OK”

• Babysitting required

• Struggle to compete for talent

Source: State of the American Workplace by the Gallup Organization

Despite All The Millions…

Two Key Reasons Reasons Why

Your Employees Are

“Just Not That Into You”

Two Key Reasons

1. Employees Are Taught Not to Care

2. Employee Engagement is Treated as a Statistic, Rather than an Individual Experience

Employees Are

Taught Not to Care

“When we are careless in

how we treat employees,

we teach them to care

less about us.”

“How are employees taught

not to care?”

Do You Have These Going On?

• No inspiring vision, just numbers and demands?

• No celebration of the great things you do?

• Management doesn’t act like they care?

• Employees are treated with disinterest and disrespect?

Employees Have

Learned Not to Care

Strongly Agree Agree Disagree Strongly Disagree

“What’s wrong with

our people?”

Ask

Promote & Cultivate Emotional

Safety

Promote & Cultivate Emotional

Safety

Promote & Cultivate Mindfulness

Make Expressing Appreciation Part

of Your Culture

Employees Feel Unappreciated

Lack of appreciation is the #1 reason most Americans leave their jobs.

Source: Tom Rath and Donald Clifton, How Full Is Your Bucket? Positive Strategies for Work and Life, 2001

Employees Feel Unappreciated

65% of people surveyed said they received zero recognition for good work last year.

Source: Tom Rath and Donald Clifton, How Full Is Your Bucket? Positive Strategies for Work and Life, 2001

Employees Feel Unappreciated

69% - “I would work harder if I felt my efforts were better recognized.”

Source: Globoforce

“What you appreciate…

appreciates.”

Make Expressing Appreciation Part

of Your Culture

Cure Your Organization of

Inspiration Deficit Disorder

Continually Communicate The Vision Not

With Charts and Graphs, But With “Future

Stories”

Share Stories About The Difference

You Make

Storytelling Amps Up Your Ability to Inspire

Share Stories About Employees Doing

Great Things & Making a Difference

Don’t Just Remind Employees They

Are Important…

…Design Their Jobs and Manage In

Ways That Enables Them to Be

Share Stories About Employee

Greatness From Other Organizations

Employees Are

Taught Not to Care

Engagement is Treated As a Statistic

Rather Than An Individual Experience

Source: State of the American Workplace by the Gallup Organization

Despite All The Millions…

Highly

Engaged

Somewhat

Engaged

Actively

Disengaged

Rx

• Identify key drivers for different demographics.

• Solicit individual engagement information from each employees.

• Assist managers in soliciting precise information.

• Train and coach managers in constructive conversation skills (esp. Emotional Safety)

Looking Back

• 2 of the 8 Biggest Reasons

• 13 Selected Recommendations

Looking Forward

• Share two articles with management team.

• Discuss the sources and where to start.

• Invite them to upcoming webinar on how to individualize employee engagement.(I will notify you shortly of the date/time)

For Articles on Leadership and

Engagement

Email: david@humannatureatwork.com LinkedIn: www.linkedin.com/in/humannatureatwork/ Twitter: https://twitter.com/HumanNatureWork Phone: 207-571-9898

For a Complementary Strategy Session* on How to Boost

Employee Engagement or For More Information on David

Lee’s Services:

*Offer good until February 15th, 2015