INTRODUCTION TO ENTERPRISE SOCIAL NETWORKS (ESNs)SOLVABLEHEALTH.COM @SOLVABLEHEALTHINFO@SOLVABLE.CO

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CREDIT: ZYNCRO

WE ALL HAVE A GREAT DEAL AT STAKE IN THE PRODUCTIVITY AND INNOVATION OF HEALTH RESEARCH NETWORKS.

SOLVABLE HEALTH AIMS TO INSPIRE HEALTH RESEARCH LEADERS AND PARTICIPANTS TO IMPLEMENT NEW APPROACHES & TECHNOLOGIES TO SUPPORT GREATER COLLABORATION.

BY LEVERAGING THE ENVIRONMENTS WHERE RESEARCH CAN OCCUR

AND BUILDING CONNECTIONS AMONG PARTICIPANTS THAT TRANSFORM NETWORKS.

THE MAJORITY OF HEALTH RESEARCH NETWORKS RELY ON BASIC TECHNOLOGIES TO SUPPORT THEIR DISTRIBUTED COLLABORATION.

THIS PRESENTATION IS A BRIEF INTRODUCTION TO A NEW CLASS OF TECHNOLOGIES, ENTERPRISE SOCIAL NETWORKS, THAT CAN BETTER HOST THEIR COLLABORATION AND INCREASE THE PROBABILITY OF SUCCESSFUL OUTCOMES.

“To reap the full benefit of social technologies, organizations [networks] must transform their structures, processes, and cultures: they will need to become more open and non-hierarchical and to create a culture of trust. Ultimately, the power of social technologies hinges on the full and enthusiastic participation of employees [members] who are not afraid to share their thoughts and trust that their contributions will be respected. Creating these conditions will be far more challenging than implementing the technologies themselves.”

- McKinsey Global Institute

WHY ESNs ARE WORTH ADOPTING1 NETWORK ENGAGEMENT2 ACCESS PEOPLE, CONTENT, DEVICES3 HARNESS NETWORK EFFECTS4 REAL-TIME AND ASYNCH COLLABORATION5 PEER-TO-PEER LEARNING6 CENTRALIZATED & DISTRIBUTED GROUPS7 POROUS BOUNDARIES INSIDE & OUTSIDE

THE NETWORK8 CONTINUOUS MEASUREMENT

FEATURES: CLEAN INTERFACE, QUICK TO POST, COMMUNICATION PREFERENCES, FILTERING

EASE

CREDIT: SOCIALCAST | FEATURES SHOWN: CLEAN UI, QUICK TO POST, FILTERING

“Knowledge translation is of critical importance to health research, as it has become clear that the creation of new knowledge often does not, on its own, lead to widespread implementation or impacts on health. From CIHR’s perspective, accountability from the federal and provincial governments, as well as the public, makes it increasingly important to demonstrate the benefits of the investment of taxpayer dollars in health research by moving research into policy, programs and practice.”

- Canadian Institutes for Health Research

FEATURES: REPOSITORY, VERSION TRACKING, RATINGS, COMMENTING, SHARING, UNIVERSAL SEARCH

KNOWLEDGEMANAGEMENT & TRANSLATION

CREDIT: CONFLUENCE | FEATURES SHOWN: UNIVERSAL SEARCH

FEATURES: REPOSITORY, VERSION TRACKING, RATINGS, COMMENTING, SHARING, UNIVERSAL SEARCHCREDIT: IGLOO | FEATURES SHOWN: VERSION TRACKING, RANKING, COMMENTING, SHARING

KNOWLEDGEMANAGEMENT & TRANSLATION

FEATURES: SHARING, RATINGS, RECOMMENDATION ALGORITHM, INTEREST TRACKING

CONTENT DISCOVERY

CREDIT: IGLOO | FEATURES SHOWN: SHARING, RATINGS, INTEREST TRACKING

“IMPROVED COMMUNICATION AND COLLABORATION THROUGH SOCIAL TECHNOLOGIES COULD RAISE THE PRODUCTIVITY OF INTERACTION WORKERS BY 20-25%”

FEATURES: CALENDAR, TASK TRACKING, DOCUMENTS, MEMBERS, UPDATES, ACTIVITIES

PROJECT MANAGEMENT

CREDIT: IGLOO | FEATURES SHOWN: CALENDAR, DOCUMENTS, MEMBERS, ACTIVITIES

FEATURES: TRANPARENT GOALS, PROGRESS TRACKING, REPORTING

GOALALIGNMENT

CREDIT: ENVISIO | FEATURES SHOWN: TRANPARENT GOALS, PROGRESS TRACKING, REPORTING

MEMBERDISCOVERY

CREDIT: CHATTER | FEATURES SHOWN: BIO, CONTACT INFO, RELATIONSHIPS, ACTIVITYFEATURES: EXPERTISE, INTERESTS, BIO, CONTACT, RELATIONSHIPS, ACTIVITY, CHAT, MARKETPLACE, PRAISE

COMMUNITY BUILDING

CREDIT: YAMMER | FEATURES SHOWN: CHATFEATURES: EXPERTISE, INTERESTS, BIO, CONTACT, RELATIONSHIPS, ACTIVITY, CHAT, PRAISE

COMMUNITY BUILDING

CREDIT: SOCIALCAST | FEATURES SHOWN: PRAISEFEATURES: EXPERTISE, INTERESTS, BIO, CONTACT, RELATIONSHIPS, ACTIVITY, CHAT, PRAISE

FEATURES: PROJECT AND TASK GROUPINGS, INVITATIONS, INTERNAL & EXTERNAL NETWORKS

NETWORK SUB-GROUPS

CREDIT: YAMMER | FEATURES SHOWN: INVITATIONS, INTERNAL & EXTERNAL NETWORKS

FEATURES: SYNCHRONOUS + ASYNCHRONOUS EDITING, AUTHOR TRACKING, VERSION TRACKING, PERMISSIONS

DOCUMENT CO-CREATION

CREDIT: YAMMER | FEATURES SHOWN: SYNCHRONOUS EDITING, AUTHOR TRACKING

FEATURES: POSTS, RATINGS, SHARING, REFINEMENT, ESCALATION

IDEATION

CREDIT: SOCIALCAST | FEATURES SHOWN: POSTS, RATINGS

FEATURES: STORE, DOWNLOADS, RATINGS, PEER USE

APP INTEGRATION

CREDIT: YAMMER | FEATURES SHOWN: STORE, DOWNLOADS, PEER USE

MEASUREMENT

CREDIT: YAMMER | FEATURES SHOWN: ENGAGEMENT, SENTIMENT, INTERVENTION EFFICACYFEATURES: ADOPTION, ACTIVITY, GROWTH, ENGAGEMENT, TRENDING, SENTIMENT, INTERVENTION EFFICACY

FEATURES: ADOPTION, ACTIVITY, GROWTH, ENGAGEMENT, TRENDING, SENTIMENT, INTERVENTION EFFICACY

MEASUREMENT

CREDIT: YAMMER | FEATURES SHOWN: ADOPTION, ACTIVITY, GROWTH, ENGAGEMENT

CREDIT: JIVE | FEATURES SHOWN: ADOPTION, ACTIVITY, GROWTH, ENGAGEMENTFEATURES: ADOPTION, ACTIVITY, GROWTH, ENGAGEMENT, TRENDING, SENTIMENT, INTERVENTION EFFICACY

MEASUREMENT

FEATURES: USER-BASED PERMISSIONS, AUTHENTICATION, BACKUP, INTRUSION TRACKING

PERMISSIONS & SECURITY

CREDIT: CONFLUENCE | FEATURES SHOWN: USER-BASED PERMISSIONS

THIS PRESENTATION IS PART 1IN OUR SERIES LOOKING AT ENTERPRISE SOCIAL NETWORKS IN HEALTH RESEARCH.

PLEASE FEEL FREE TO DOWNLOAD AND SHARE IT. SHOULD YOU WANT NOTIFICATIONS ON OUR FUTURE PRESENTATIONS, YOU CAN FOLLOW US ON SLIDESHARE, TWITTER & LINKEDIN.

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