Post on 16-Oct-2021
May 22-25, 2016 Los Angeles Convention Center Los Angeles, California
Using Influence and Impact:
Become an Effective HR
Business Leader
Presented by
Cathy Missildine, MBA, SPHR-CP
HR22
5/24/2016
11:00 AM - 12:00 PM
The handouts and presentations attached are copyright and trademark
protected and provided for individual use only.
1
Using Influence & Impact: Becoming an
Effective HR Business Leader
Cathy Missildine, MBA, SPHR
#influence #impact
2
Where is HR Today?
Business Leader
3
HR Crossroads
Organizational Impact
www.metrus.com
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5
9
Insight
Definitions -
• The ability to understand people and situations in a
very clear way
• An understanding of the true nature of something
• The power or act of seeing into a situation
• The act or result of apprehending the inner nature
of things or of seeing intuitively
Synonyms – perception, awareness, comprehension,
appreciation, acumen, judgment, intuition,
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6
Insight Demonstrated
Without Insight With Insight
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Influence
Definitions
• The power to change or affect someone or
something without apparent exertion of force or
direct exercise of command
• A person or thing that affects someone or something
in an important way
• The power or capacity of causing an effect in
indirect or intangible ways
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“Influence is difficult because you have to EARN
trust, commitment and support of
people who are likely dissimilar to you”
Inc Magazine, Mark Miller Dec 2014
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Impact – to positively affect business
results, organizational culture and position in industry
Impact
Insight
Execution
Influence
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Business Acumen
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Business Acumen
Business Acumen
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Phase 1
Phase 2
Phase 3
Phase 4
Phase 5
Impact
• Creating Change
• Achieving
Strategic Goals
• Congratulations,
You have arrived
at the true purpose
of Analytics!
Justification
• Foundational human
capital investments
• Data collection
• Reporting
• Rudimentary tools
• Distributed efforts
Measurement
• Metrics defined
• HR Scorecards &
Dashboards
• Leadership
accountability
• Standardization
• Improvements
celebrated
Effectiveness
• Key Performance
Indicators
• Cohesive efforts
• Process
improvement
• Expanded
organizational
accountability
• More sophisticated
tools
Value Creation
• Genuine Insights
• Decisions based on
data & learnings
• Connections
between people
investment and
business outcomes
defined
• Predictive Models
• Cultural shifts
Price to Play Poker (what you need)•Executive Support•The Right Tools•The Right People
Metrics and Analytics Focus
Provided by: STEVE WOOLWINE, PHR, Chief of Staff, Talent and Hunan Capital
Services, SEARS HOLDINGS CORPORATION
Metrics and Analytics
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HR Brand Builder
From……………………….To
• Support
• Helping
• Administering
• Partnering
• Assisting
• Reacting
• Leading
• Creating
• Analyzing
• Problem Solving
• Influencing
• Impacting
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Gain EntryContracting
(Problem Formulation)
Data Collection
Diagnosing
Potential Solutions
Take Action
Measure for
SuccessDisengage
Problem Solver-Holistic View
Strategic Executer
• Why do most strategies fail?
• Lead communications of new strategy
• Goal cascading process
• Performance Management System
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5 How’s to become an HR
Business Leader
1. Business Acumen
2. Metrics and Analytics Focus
3. HR Brand Builder
4. Problem Solver-Holistic View
5. Strategic Executer
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Moving to Strategic…
1. Executive Support
2. Line Manager Support
3. Transactional Tasks are Efficient and Effective
4. Assess Readiness of Culture
5. Anticipate and Manage Roadblocks
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Facilitators
Processes
Products
Technology
Financial
Others
Revenue
Profitability
Market Share
Budget CostSavings
Others
Business ResultsEnablers
Vision and Mission
The Path to Desired Business Results
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Great books on the subject
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Your opinion matters!
Please take a moment now to evaluate
this session.
Thank You!
Contact Us
cathymissildine@intellectual-capital.net
Cathy Missildine
770-423-1022
@cathymissildine
intellectualcapitalconsulting.blogspot.com
intellectual-capital.net