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Understanding CQC registration

Summer 2012

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Introduction to CQC

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Why CQC regulates

• CQC was created by the Health and Social Care Act 2008.

• A new regulation systems for all healthcare and adult social care in England

• Consistent approach across the sector

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Why CQC regulates

• People can expect services to meet essential standards of quality, protect their safety and respect their dignity and rights, wherever care is provided, wherever they live

• Register, inspect, enforce, publish

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What have we learned?

• Different risk in different sectors

• Tailor our approach to compliance

• Journey of improvement, continue to work with each sector

• Sectors are dynamic, important we are dynamic and responsive

• Open dialogue

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1. Overview of registration

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CQC

Legislation and standards

Parliament Dept of Health

Care Quality Commission (Registration)

Regulations 2009

Health and Social Care Act 2008

(Regulated Activities)

Regulations 2010

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Key concepts

• CQC registers providers who undertake regulated activities at locations and monitors their compliance with the essential standards at each location

• Just one form to cover all

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What is a provider?

• A provider is the legal entity that is legally responsible for:

- The regulated activities that are carried out- Compliance with the essential standards of quality

and safety

• You will need to register as one of the following types of provider:- Partnership- Individual (single-handed GP)- Organisation

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What are regulated activities?

• An activity related to care and treatment that requires registration with CQC

• Most relevant for primary medical services are:- Treatment of disease, disorder or injury- Diagnostic and screening procedures- Surgical procedures- Maternity and midwifery services- Family planning services

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What is a location?

• A place from where regulated activities are provided or managed

• In most cases this will be your practice

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10. Safety & suitability of premises

11. Safety & suitability of equipment

12. Requirements relating to workers

13. Staffing14. Supporting staff16. Assessing & monitoring

quality17. Complaints21. Records

The essential standards

1. Respecting & involving service users

2. Consent to care & treatment

4. Care & welfare of service users

5. Meeting nutritional needs6. Co-operating with other

providers7. Safeguarding8. Cleanliness & infection

control9. Management of medicines

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Key roles

• Provider

• Nominated individual (for organisations only)

• Registered manager

• For partnership, organisation or individual not it day-to-day charge

• Has joint legal responsibility

• In most cases we’d expect it to be a partner

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Key phases up to April 2013

Guidance, events &

engagement

Feb – June 2012

July 2012

Sep – Dec 2012

Sep – April 2013

Set up yourregistration

account

Applicationsubmission

period

CQC assesses

applications

April 2013

Registrationgoes live

Your questions

Summary

As part of your application you will need to tell us about:

• The type of provider you are

• The regulated activities you carry out

• Your locations

• Your compliance with the essential standards

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2. The application process

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Application overview

• In July you can set up your online account using your 12 digit code.

• We will ask you for some basic information.

• Select your submission window.

• You can access and amend your application at any time.

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• When completing the form you will need to select:

- The regulated activities you undertake

- The locations these are managed from

- Who manages them at these locations

•Registered managers have to complete their own section

Application details

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• Declare compliance or non-compliance with each of the essential standards.

• You need to satisfy yourself that you have the evidence you require to declare compliance.

• You do not need submit additional information with your application

• If you declare non-compliance – you will need to submit an action plan.

Declaration of compliance

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• Registered providers and registered managers must supply either:

• a GMC number or

• CQC-countersigned enhanced CRB.

• We do not require other staff to have CRB for registration

GMC number or CRB check

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Submitting your application

• We will send you a 28-day statutory notification at the beginning of your submission window.

• 10-day reminder before your submission window closes.

• The window system ensures you have the support you need during the registration process.

• You must submit within your chosen application window.

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• You can delegate some of the form-filling to one other person

• One person must be responsible for formal sign-off and submission – eg a partner

• Make the declaration and submit

Submitting your application

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• We’ll send you an acknowledgment and confirm the application is being processed

• We use the information you have provided and consider other information we have received

• If we have concerns we may ask for more information

• We will assess your application and we will notify you of our decision

After submission

Your questions

Summary

• All done online• One form for all your details• Integrated help within the form and

further guidance on the website

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3. Preparing for registration

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• Read and understand the regulations and our Essential Standards document

• Think about your provider type, regulated activities, locations and who should be the registered manager

• Check your internal systems and evidence

• Identify who will lead on completing and pulling together the information for your application

Preparation

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Overview of registration

Essential standards

Scope of registration

• Visit our website for more help and guidance

Guidance

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Support from CQC

• National Customer Service Centre:

• Phone: 03000 616161

• Email: 2012registration@cqc.org.uk

Your questions

Thank you for coming

www.cqc.org.uk/register