System two social networking affecting retailer payments - final

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A talk I gave to Worldpay on social networking affecting the nature of value exchange.

Transcript of System two social networking affecting retailer payments - final

Social Networking Affecting Retailer Payments

Mark Bjornsgaard – System two

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

System two - Innovation everywhereWe act as trusted advisors to senior executives in large organisations helping them transform their businesses using a lean, agile approach

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

The next 15 minutes…

Tour of social paymentsSome observationsSome learnings

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Socia

l sho

pping

eChe

ques

Virtua

l

curre

ncies

Digita

l wall

ets

Flexib

le pa

ymen

t

Paid

advo

cacy

Co-o

pera

tive

Merch

ant

Term

inals

FX

trans

fer

Crow

d-so

urce

inves

tmen

t“d

igita

l”

loyalt

y

P2plen

ding

Mobile

Paym

ent

Barte

r

sites Gro

up

buyin

gCu

stom

er

Define

d pric

ing

Payment systems using social More less

Some observations…

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

More flexible about value

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Socia

l sho

pping

eChe

ques

Virtua

l

curre

ncies

Digita

l wall

ets

Flexib

le pa

ymen

t

Paid

advo

cacy

Co-o

pera

tive

Merch

ant

Term

inals

FX

trans

fer

Crow

d-so

urce

inves

tmen

t“d

igita

l”

loyalt

y

P2plen

ding

Mobile

Paym

ent

Barte

r

sites Gro

up

buyin

gCu

stom

er

Define

d pric

ing

Payment systems using social More less

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Rethink loyalty

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Pressure on margins & volumes

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Socia

l sho

pping

eChe

ques

Virtua

l

curre

ncies

Digita

l wall

ets

Flexib

le pa

ymen

t

Paid

advo

cacy

Co-o

pera

tive

Merch

ant

Term

inals

FX

trans

fer

Crow

d-so

urce

inves

tmen

t“d

igita

l”

loyalt

y

P2plen

ding

Mobile

Paym

ent

Barte

r

sites Gro

up

buyin

gCu

stom

er

Define

d pric

ing

Payment systems using social More less

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

More competitive solution landscape

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Social = local

mobile

local

social

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Socia

l sho

pping

eChe

ques

Virtua

l

curre

ncies

Digita

l wall

ets

Flexib

le pa

ymen

t

Paid

advo

cacy

Co-o

pera

tive

Merch

ant

Term

inals

FX

trans

fer

Crow

d-so

urce

inves

tmen

t“d

igita

l”

loyalt

y

P2plen

ding

Mobile

Paym

ent

Barte

r

sites Gro

up

buyin

gCu

stom

er

Define

d pric

ing

Payment systems using social More less

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Some learnings

1. Improve measurement of value across the business

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Socia

l sho

pping

eChe

ques

Virtua

l

curre

ncies

Digita

l wall

ets

Flexib

le pa

ymen

t

Paid

advo

cacy

Co-o

pera

tive

Merch

ant

Term

inals

FX

trans

fer

Crow

d-so

urce

inves

tmen

t“d

igita

l”

loyalt

y

P2plen

ding

Mobile

Paym

ent

Barte

r

sites Gro

up

buyin

gCu

stom

er

Define

d pric

ing

Payment systems using social More less

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Some learnings

1. Improve measurement of value across the business

2. Make practical social mechanics BAU

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Socia

l sho

pping

eChe

ques

Virtua

l

curre

ncies

Digita

l wall

ets

Flexib

le pa

ymen

t

Paid

advo

cacy

Co-o

pera

tive

Merch

ant

Term

inals

FX

trans

fer

Crow

d-so

urce

inves

tmen

t“d

igita

l”

loyalt

y

P2plen

ding

Mobile

Paym

ent

Barte

r

sites Gro

up

buyin

gCu

stom

er

Define

d pric

ing

Payment systems using social More less

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Some learnings

1. Improve measurement of value across the business

2. Make practical social mechanics BAU

3. Embed rapid, agile innovation

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Socia

l sho

pping

eChe

ques

Virtua

l

curre

ncies

Digita

l wall

ets

Flexib

le pa

ymen

t

Paid

advo

cacy

Co-o

pera

tive

Merch

ant

Term

inals

FX

trans

fer

Crow

d-so

urce

inves

tmen

t“d

igita

l”

loyalt

y

P2plen

ding

Mobile

Paym

ent

Barte

r

sites Gro

up

buyin

gCu

stom

er

Define

d pric

ing

Payment systems using social More less

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Some learnings

1. Improve measurement of value across the business

2. Make practical social mechanics BAU

3. Rapid, agile innovation as well

4. JV with the cutting edge

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Socia

l sho

pping

eChe

ques

Virtua

l

curre

ncies

Digita

l wall

ets

Flexib

le pa

ymen

t

Paid

advo

cacy

Co-o

pera

tive

Merch

ant

Term

inals

FX

trans

fer

Crow

d-so

urce

inves

tmen

t“d

igita

l”

loyalt

y

P2plen

ding

Mobile

Paym

ent

Barte

r

sites Gro

up

buyin

gCu

stom

er

Define

d pric

ing

Payment systems using social More less

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Some learnings

1. Improve measurement of value across the business

2. Make practical social mechanics BAU

3. Rapid, agile innovation as well

4. JV with the cutting edge5. Tool up for big data &

business intelligence

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Socia

l sho

pping

eChe

ques

Virtua

l

curre

ncies

Digita

l wall

ets

Flexib

le pa

ymen

t

Paid

advo

cacy

Co-o

pera

tive

Merch

ant

Term

inals

FX

trans

fer

Crow

d-so

urce

inves

tmen

t“d

igita

l”

loyalt

y

P2plen

ding

Mobile

Paym

ent

Barte

r

sites Gro

up

buyin

gCu

stom

er

Define

d pric

ing

Payment systems using social More less

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Observations LearningsMore flexible about valueRethink loyaltyPressure on margins & volumesMore competitive solution landscapeSocial = local

1. Improve measurement of value across the business

2. Make practical social mechanics BAU

3. Rapid, agile innovation4. JV with the cutting edge5. Tool up for big data &

business intelligence

Wrap up

DateOctober 2012

ClientWorldpay

ProjectSocial networking and retailer payments

© System2 2012

Thank you