Customer Channel Commerce...Supply chain & last mile In-store technologies Customer technologies...

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Customer Channel Commerce UNLOCKING 3C’s OF DIGITAL TRANSFORMATION India’s Largest Case Study Showcase Platform www. live.phygits .com LIVE Digital Showcase FEBRUARY 24, 2021 Retail e-Commerce O2O Airport Marketplace B2B Wholesale

Transcript of Customer Channel Commerce...Supply chain & last mile In-store technologies Customer technologies...

Page 1: Customer Channel Commerce...Supply chain & last mile In-store technologies Customer technologies Fintech & payments Format: 60 sec av + 20 mins retailer presentation + 10 min partner

CustomerChannel CommerceUNLOCKING 3C’s OF DIGITAL TRANSFORMATION

India’s Largest Case Study Showcase Platformw w w. l i v e . p h y g i t s . c o m L I V E D i g i ta l S h owcas e

F E B RUA R Y 2 4 , 2 0 2 1

R e ta i l e - C o m m e rc e O 2 O A i r p o rt M a r k e t p l ac e B 2 B W h o l e sa l e

Page 2: Customer Channel Commerce...Supply chain & last mile In-store technologies Customer technologies Fintech & payments Format: 60 sec av + 20 mins retailer presentation + 10 min partner

I would like to congratulate Bhavesh and team for organising

an extremely insightful event with an excellent set of sponsors,

speakers and an engaging audience. A very special mention to the entire team for executing

PHYGITS Live event flawlessly and providing an amazing experience

and raising the bar. All the best for all your future endeavors.

– Kunal MehtaHead IT, Raymond Ltd.

A digital transformation strategy for retail refers to the creation of unprecedented, innovative business models that blur the physical and digital worlds. While there have been numerous discussions and debates on the meaning and benefits of digital transformation, there are few real-life references of successful digital-led 360-degree retail evolution.

PHYGITS LIVE walks the talk with a first-of-its-kind CASE STUDY PRESENTATION showcase involving retailers and tech partners jointly presenting a crisp PoC narration from challenge to solution. The case studies cover a vast array of solution domains covering every aspect of retail and eCommerce businesses. Moving away from the traditional event design where future wish lists are discussed, PHYGITS LIVE delivers a richly relatable experience in terms of quality content on narration of real life success stories around technology-led retail business transformation.

Page 3: Customer Channel Commerce...Supply chain & last mile In-store technologies Customer technologies Fintech & payments Format: 60 sec av + 20 mins retailer presentation + 10 min partner

WHAT’S ON

A NEW EXPERIENCEA new event design concept which brings live case studies, demonstrations of technology implementations, success stories of digital transformation and new solution ideas.

15+ CASE STUDIESLearn from real implementations of new emerging technologies that shaped a new business strategy for the retailer with road map for the future. Real people real success stories

PARTNERSAn array of tech partners for all important functions of retail operation – from in-store technologies to back office operations, merchandising, supply chain management

5+ WORKSHOPS5 workshops on topics relevant to current business scenario which will help retailers to find the next digital disruption and debate on how this can be adopted in the retail business.

Page 4: Customer Channel Commerce...Supply chain & last mile In-store technologies Customer technologies Fintech & payments Format: 60 sec av + 20 mins retailer presentation + 10 min partner

The Knowledge, Networking & Innovation Hub you cannot Miss!!PHYGITS LIVE’s research-driven agenda aims to catalyse technology adoption in every function of retail via case studies, workshops, masterclasses, CXO Learnings, Roundtables, ‘Meet the expert’ sessions, etc. on the topics that matter to you most. With over 15+ Case Studies covering multiple topics and trends, it’s a perfect opportunity to absorb ideas that you can implement in your business.

What makes the content unique is that it is curated, which means every minute spent at PHYGITS Live will be invested in learning, networking, propagating new ideas and innovations.

PHYGITS LIVE – Combined Reach

ATTENDEES COMPANIES SPEAKERS PARTNERS

500+ 300+ 50+ 30+

Page 5: Customer Channel Commerce...Supply chain & last mile In-store technologies Customer technologies Fintech & payments Format: 60 sec av + 20 mins retailer presentation + 10 min partner

PHYGITS LIVE 2019 – ATTENDEE PROFILE

60%Retailers

3%Students

18%Technology Companies

10%Startups

5%Consultants

4%PE Investors

Formatwise Attendance

Delegate Split

Attendee Profile

Travel, Health & Beauty

Jewellery

Sportswear & Leisure

Departmental Stores

CDIT

Real Estae & Malls

Home & Home Furnishing

Footwear & Accessories

Grocery & Supermarket

Apparel & Fashion Brands

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

43%Business Head /

Director / Vice President

27%CXO / Founder / MD

2%Others

23%Manager / Sr. Manager / General Manager

5%Support Team

Page 6: Customer Channel Commerce...Supply chain & last mile In-store technologies Customer technologies Fintech & payments Format: 60 sec av + 20 mins retailer presentation + 10 min partner

CASE STUDY PRESENTATIONSCase studies will focus on following areas:

Mar-tech & customer centricity Omnichannel Supply chain & last mile In-store technologies Customer technologies Fintech & payments

Format: 60 sec av + 20 mins retailer presentation + 10 min partner presentation + live voting & qa (1 min with audience engagement)

KEYNOTE SPEAKA thought leadership keynote address designed to present some interesting insights, research around a particular area of technology or international best practice which could be adopted by the business

Format: 20 mins speak with max 6 to 7 slides

PANEL DISCUSSIONSA future gazing discussion on retail business and how retailers could leverage technology to for better customer experience or business efficiency.

Format: max 3 panelist & 1 moderator.

Duration: 30 mins discussion + 15 mins Q&A

WORKSHOPSA HANDS-ON PRACTICAL APPROACH SESSION WITH A SUBJECT MATTER expert explaining how a particular technology can be deployed along with outcome.

Format: 45 mins with initial 10 min introduction around your company followed by 15 min qa at the conclusion of the session

IDEAS EXCHANGE SESSIONA brainstorming session comprising 10 to 12 participants presenting their opinions / view on a pre-decided topic. The session chair will ensure active contribution of all participants

Format: 45 mins with max 10 to 12 participants and 10 audience

MEET THE EXPERTAn informal discussion with a retail industry thought leader around a particular topic in a fireside chat format

Format: 30 mins session cover 3 different aspects of the talk

Page 7: Customer Channel Commerce...Supply chain & last mile In-store technologies Customer technologies Fintech & payments Format: 60 sec av + 20 mins retailer presentation + 10 min partner

MAR-TECH & CUSTOMER CENTRICITYFunction Focus: Marketing, Finance, Digital TeamCase Study Focus: Omnichannel & eCommerce

Customer-Centricity Loyalty & CRM Solutions Personalisation and engagement Digital Commerce

CHANNELS & BEYONDFunction Focus: Technology, Operations, Supply ChainCase Study Focus: Brands, Retailers & eCommerce

Omnichannel Transformation Cross Channel Marketing Omnichannel Supplychain Omnichannel Delivery models

SUPPLY CHAIN & LAST MILEFunction Focus: Supply Chain, Technology & OperationsCase Study Focus: Omnichannel & eCommerce

Click & Deliver Omnichannel Business Operation Sell on Marketplaces & eCommerce Last Mile experience

IN-STORE TECHNOLOGIESFunction Focus: Marketing, Technology, Store OperationsCase Study Focus: Brands, Retailers, SME Retailers

Mobile PoS & Self Service Kiosks Smart Shop Fittings Digital Signage & CX PoS and Store technologies

CUSTOMER TECHNOLOGIESFunction Focus: Technology, Marketing, Finance, CXOCase Study Focus: Brands, Retailers & eCommerce

Mobile Commerce & Voice Technologies Artificial Intelligence Customer Engagement & Support Machine Learning & Chatbots

FINTECH & DIGITAL PAYMENTSFunction Focus: Technology, Store OperationsCase Study Focus: Retail, Malls, eCommerce

Contactless Payments Omnichannel Payment strategy Loyalty & Payments Emerging Payment Technologies

CASE STUDY SOLUTION DOMAIN

Page 8: Customer Channel Commerce...Supply chain & last mile In-store technologies Customer technologies Fintech & payments Format: 60 sec av + 20 mins retailer presentation + 10 min partner

Glimpses – phygits 2019

Thanks a lot for inviting at PHYGITS Live. It has been a pleasure attending the same. The insights shared by dignitaries were helpful in understanding the current macro environment. It has helped us identify the key focus areas for growth.Thanks once again.

– Deepak Chhapolia, Business Head, Primarc Pecan retail pvt. Ltd

PHYGITS Live has been a grand success because of a great effort and ideology to get to know and understand the market and the strategies, requirements and also the way to deal with every obstacle. Thank you for the knowledge shared to us. Hoping for further more opportunities to learn and be a part of your event.

– Joy Sathe, Team Leader, Shipyaari

Page 9: Customer Channel Commerce...Supply chain & last mile In-store technologies Customer technologies Fintech & payments Format: 60 sec av + 20 mins retailer presentation + 10 min partner

F o l l o w u s

REACH OUT TO OUR TEAM BHAVESH PITRODA

9867355551 [email protected]

SANTOSH MENEZES 9820371767

[email protected]

VINEET CHADHA 9350897807

[email protected]

SUVIR JAGGI 9611127470

[email protected]

LOKESH ARORA 999033612

[email protected]

NAMRATA DAVE 9867408070

[email protected]

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