Post on 20-Jun-2015
1© 2011 Stefanini/TechTeam Proprietary and Confidential
Stefanini Corporate Presentation
2© 2011 Stefanini/TechTeam Proprietary and Confidential
•Onshore, nearshore, and offshore outsourcing, IT consulting, systems integration, and strategic staffing
•SEI – CMMI Development Centers•Cobit, ITIL, Lean Six Sigma, Project Management Institute•ISO 9001:2008•“Leaders Quadrant” – Gartner Magic Quadrant, Help Desk/Desktop Outsourcing
•2011 global expected revenues: USD $750M•CAGR of 31% over the last 10 years
•Over 60 offices in 28 countries (Americas, Europe, Africa, Asia and Australia)•Global Headquarters in Sao Paulo, Brazil; U.S. Headquarters in Detroit, Michigan;
EMEA Headquarters in Brussels, Belgium• Founded in 1987
• 13,600+ employees globally
•Over 450 active clients globally across several industries•Large international customer portfolio – more than 200 multinational clients
CORE SERVICES
WORKFORCE
FINANCIALS
GLOBAL PRESENCE
QUALITY
EXPERIENCE
Overview
3© 2011 Stefanini/TechTeam Proprietary and Confidential
Global Presence
BrazilAlphavilleAracajuBelémBelo HorizonteBrasíliaCuritibaFortalezaJaguariunaMacaéPoços de CaldasPorto Alegre [ 2 ]São LeopoldoRecifeRio de Janeiro [ 2 ]SalvadorSão Paulo [ 5 ]Vitória
ArgentinaBuenos AiresCordoba
ChileSantiagoColombiaBarranquillaBogotaMedellínPanamaPanama CityPeruLimaVenezuelaCaracas
CanadaMontrealToronto
U.S.AtlantaChicagoDavenportDetroitFt. LauderdaleNew YorkRichmond
MexicoGuadalajaraMexico CityMonterreyQueretaroToluca
Angola
AustraliaMelbourne
IndiaHyderabadNoida
ThailandBangkokRayong
ChinaNanjingShanghai
Philippines Manila / Makati City
BelgiumBrussels
DenmarkKobenhavn
GermanyCologne
FranceParis
PortugalLisbon
SpainMadrid
ItalyRome
RomaniaBucharestGalatiSibiuU.K.
BracknellBrentwoodLondonSolihull
PolandKrakowWarsaw
SwedenStockholm
SwitzerlandNeuchatel
72offices
28countries
32languages
66cities
4© 2011 Stefanini/TechTeam Proprietary and Confidential
Annual Revenues
Organic Growth CAGR = 31%
USD 60MillionUSD 40
MillionUSD 10Million
USD 76Million
USD 93Million
USD 105 Million
USD 128 Million
USD 163 Million
USD 201 Million
USD 265 Million
USD 380 Million
USD 600 Million
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 (E)
USD 764 Million
• Strong financial stability• Sustainable growth• Zero net debt
• 90% growth rate accumulated in 2008 and 2009• Revenue tripled in size the past 3 years (almost
200% growth)
5© 2011 Stefanini/TechTeam Proprietary and Confidential
MANAGED SERVICES SYSTEMS INTEGRATION AND DEVELOPMENT CONSULTING
Strategic Staffing – Applications, Infrastructure, ERPs
SAP Consulting Services • Implementation • Roll-Out/Upgrade Projects
Oracle ERP Consulting Services • Implementation • Roll-Out/Upgrade Projects
Spot Consulting
Architecture Consulting Services (SOA)
Business Intelligence
CA Technologies ITSM Tools
Custom Software Development • Mainframes – IBM• Web Environment• Client Server• Mobile Device Applications
Systems Integration Projects (SOA)
Content Management Portals• Vignette• Sharepoint• SAP• Websphere
Infrastructure Projects
IT Infrastructure Outsourcing• Service Desk• Desktop Management• Data Center Management
Application Lifecycle Management• Support• Maintenance • Development
BPO• Finance and Accounting • Human Resources• Document Processing • Customer/Product Support • eClinical Support
SAP – Oracle – JD Edwards – Dot Net – ASP – Cobol – Java/J2EE – SQL Server – LAN/WAN/NW Adm – NT Support – UNIX – Web Methods – Weblogic – Service Desk Support Tier I, II and III – C, C#, C++, PL/SQL – VB – Visual C++ – PMP – Cognos – TM1 – Oracle – Sharepoint – BizTalk – Xgen – Forms – SAS – PL/SQL – Documentum – CICS – DB2 – MVS – Natural – Rational – QA – Testers/Test Analysts – BASEL I and II – and more
Service Offerings
6© 2011 Stefanini/TechTeam Proprietary and Confidential
Human Resources
• Onsite HR functions
• Selection (query, logistics of hiring, training)
• Monitoring Reports
• Training (peer, shadowing)
• Periodic reviews
• Technical training and behavior
• Support and coaching
• Job Rotation
more than 13,600 Employees
High Rate of Retention of Talent
89%
Customer ServicesPlanning and MonitoringCareer
Mainframe
Client Server
Web/Mobility
9,200 South America – 2,400 North America – 1,400 EMEA – 600 APAC
Trainee
Expert
Experience
45 %
Profiles Platform
40 %
15%
60 % 10 %
30%
7© 2011 Stefanini/TechTeam Proprietary and Confidential
Stefanini’s Industry Recognition• 2010 The Global Outsourcing 100
– Among the World’s 100 Leading Outsourcing companies by the IAOP as published on Fortune Magazine
– Top 20 provider for the Discrete Manufacturing Vertical
– Top 5 – Leaders in South America
• Datamonitor’s Black Book of Outsourcing – #1 Latin American ITO Service Provider in 2009
– Ranked 1st place in 9 out of 18 categories
• Datamonitor’s Black Book of Outsourcing– 1st Place – Best Latin American ITO service provider in 2009
• Frost and Sullivan – Excellence in Globalization 2010– In recognition of Stefanini’s international expansion and the company’s best practices
• Nearshore Americas– Marco Stefanini (President and Founder) and Antonio Moreira (Stefanini TechTeam Subsidiary
CEO) ranked among the 50 most influential executives in the Nearshore Outsourcing Industry
• South Florida Business Journal 2010 and 2011– Top 3 Largest International IT Consulting Firm
2010
8© 2011 Stefanini/TechTeam Proprietary and Confidential
Stefanini’s Industry Recognition• Gartner
– “Leaders Quadrant”: Help Desk Outsourcing, North America– “Leaders Quadrant”: Desktop Outsourcing Services, North America– “Visionaries Quadrant”: Help Desk Outsourcing, Europe
• Datamonitor’s Black Book of Outsourcing– Global Top 50 Outsourcing Provider for three consecutive years– #1 Globally in Help Desk Outsourcing for Tier 1 and Mid Tier customers– #1 Globally in IT Infrastructure Outsourcing for Mid Tier customers
The Magic Quadrant graphics were published by Gartner, Inc. as part of larger research notes and should be evaluated in the context of the entire report. © 2009/10 Gartner, Inc.
Help Desk Outsourcing – N. America Desktop Outsourcing – N. America Help Desk Outsourcing – Europe
9© 2011 Stefanini/TechTeam Proprietary and Confidential
Stefanini Values & Why Stefanini
Value What it Means How the Client Benefits
Client Focus Adopt flexibility, personalization, global scalability and availability
Implement a global relationship model built for customization and tailored to unique customer needs
Transparencyand Ethics
Follow the foundation of the organization
Establish enduring relationships based on trust and performance
Results Orientation Measure mutually defined business objectives and performance to desired results
Deliver to our commitments
Efficiency and Effectiveness
Define the right actions with a lean organization and reduced costs
Provide consistently high quality support on time with lower cost
People Orientation Place people before technology Leverage high-performance teams
Sustainability Generate value in a sustainable manner for stakeholders, society and our employees
Create a business climate for long-term success
10© 2011 Stefanini/TechTeam Proprietary and Confidential
Thank you for your consideration!
fback@stefanini-usa.comOffice: (954) 556-6444
fback@stefanini-usa.comOffice: (954) 556-6444
Fabio Back Director, Business Development
Fabio Back Director, Business Development
mlaranjeira@stefanini-usa.comOffice: (954) 832-3660
mlaranjeira@stefanini-usa.comOffice: (954) 832-3660
Marcelle Laranjeira Account Manager
Marcelle Laranjeira Account Manager