Social Media Fundamentals September 2012

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Transcript of Social Media Fundamentals September 2012

Social Media Fundamentals

About Today

Social Media Channels

Top Tips

Social Media Management

About You?

Part 1.

Social Media Overview and Channels

Engagement

Social Media Channels

47% of Irish People use Facebook

Ipsos Mori, 2011

85% of 15-24 year olds

62% of 25-34 year olds

56% of 35-44 year olds

31% of 45-55 year olds

29% of 55-64 year olds

9% of those 65+Ipsos Mori, 2011

Overview

Exercise

The Problem?

Successful Engagement is About:

• Relevant and timely• Emotional appeal • Crowdsourcing – Ask questions, polls and

survey• Replies to posts • Sharing Content • Creating momentum (Campaigns!)

“I created a profile on

But haven’t done anything with it”

Why do I need to be on

?

175 MILLION PROFESSIONALS

WORLDWIDE

?

91%

Source: Repeller.com

76%

53%

48%Source: Repeller.com

The Power of Networking

Tour

TOP TIPS

Your Profile

Your Profile

Must be you and must be public Photos – Get a professional photograph

Headline – Longer Headline

Past Positions and Education – Very important for building your network.

Your Profile

Gain recommendations.

Why they look good?

Review clients – ask for them and return the favour!

Your Connections

Your aim is to source and add appropriate and relevant contacts.

Groups

Linked In Groups: Forums centred around a common theme or area

Joining Linked In Groups:

Avoid the temptation to join too many groups!

What about a group you belong to in the real world?

Key terms…

To follow somebody is to subscribe to their messages

A tweet is an individual message

A DM or direct message is a private message on Twitter

Key terms…

RT or retweet is to repost a valuable message fromsomebody else on Twitter and give them credit

Trending topics are the most-discussed terms on Twitter atany given moment.. E.g Arthurs Day

hashtag—the # symbol followed by a term andincluded in tweets e.g #ArthursDay

Key terms…

#ff – Follow Friday!

Who uses it Twitter

Examples

Getting started on Twitter…..Start off

personal!

Other Social Media Channels

Social Media Success

Becoming a Content Publisher

You need an Editorial Calendar – Plan and source your posts

Yearly breakdown of activity – events and campaigns etc

Weekly list of links and short term posts + spontaneous content

?

“Might social media be useful to our business?”

“What’s ‘social’ about us?”

Management and Resources

How Does The Internet and Social Media Change Your Organisation – Start The Conversation!

Online Reputation

Management

“Let’s hurry home and follow the earthquake news. And don’t forget to order your favourite KFC menu”.

Social Media Policy

Metrics

Paul McGarrity