Post on 29-Nov-2014
description
Social Media Communications:Capturing the Record
iCognition Pty LtdPresenter: Nigel Carruthers-Taylor, Director
www.diemsolutions.com
Importance of Social Media:Response to Gov 2.0 Report
“..to engage in online conversations with our citizens and our stakeholders’’ Lindsay Tanner
make use of social networking and ‘crowdsourcing’ tools and techniques to enhance agency policymaking, implementation and continuous improvement. Recommendation 3
increase the use of online tools and platforms for internal collaboration. Recommendation 3
www.diemsolutions.com
Response to Gov 2.0 Report - Recordkeeping
effective, efficient and secure use of Web 2.0 tools. Recommendation 10
ensure that copies of records so generated are retained in the possession of the Commonwealth such that they satisfy the definition of Commonwealth Record in the Archives Act 1983. Recommendation 12
define Commonwealth records as any information created or received by the Commonwealth in the course of performing Commonwealth business. Recommendation 12
www.diemsolutions.com
APS Guidance on Social Media Use
guidance for APS employees participating in online media that encourages involvement in robust policy conversations in a professional and respectful manner. Circular 2009/6: Protocols for online media participation
AGIMO Online Consultation Guidelines gives advice on Acceptable Use Policy
www.diemsolutions.com
APS Values and Code of Conduct in practice, Chapter
3 & 15Provides ground rules APS Values and Code of Conduct apply to working with online media Decisions about the need for records, including retention periods, are made with reference to:
business needs; the requirements of organisational accountability; and community expectations
technology also offers opportunities for more efficient, reliable and accessible recordkeeping
www.diemsolutions.com
What kinds of Social Media Communications?
BlogsForumsInternal Communication tools, e.g.:
Microsoft CommunicatorYammer
Twitter feedsFacebook feedsOther RSS feedsWebsites
Example Viewing and Capturing
Media Feeds using Diem Portal
Click on this and the Tweet is Captured (both an image of it and the text)
Diem Portal: A Captured Tweet
A Full Twitter Feed Captured
Capturing a Web site Page in both Text and Image
www.diemsolutions.com
Another Example – Capturing SharePoint Items
SharePoint items can be captured transparently
User doesn’t know
Each item is defined as a list
Each list item is mapped to a record structure
Everything is captured automatically while the user works
Each Item in this Site is a List
Same with this Blog....
You Map the SharePoint List Items to TRIM Records
www.diemsolutions.com
Now See it in Action
Click on the following and watch how everything can be captured:
http://h41112.www4.hp.com/promo/imhub/trim/SharePoint/HP_TRIM_Version_7_Integration_for_SharePoint.htm
www.diemsolutions.com
Questions?