Post on 13-Apr-2017
MY CITYMOBILE, INFORMED AND EMPOWERED
80% of citizens would like to monitor their water and electricity usage on a regular basis
Mobile applications empower citizen to participate
Information on the move and at the project site
Citizens can identify more with activities in the city
Citizens play a direct role in transforming CITIES, wherever they are: Zero Distance!
SMART CITY DEFINITION & DOMAINS
Smart City Definition Frost & Sullivan Smart City Domains
• Urban ecosystem
• Based on future information, communication, technology and pervasive networks
• Addressing specific demands from its citizens and industries
• Enhances sustainable quality of life
• Attractive to citizens and industries
Slide 2
Smart Energy Services
Mobile Enterprise Services
Hosting Services
Public Sector Solutions
Mobile Apps
MY CITY – THE KEY MESSAGES
PORTFOLIO
Integration of mobile devices for citizen involvement (push notifications, votes, comments, etc.)
Augmented reality, cloud solutions and mobile apps
Software to support processes
Software to analyze citizens’ wishes (business intelligence)
ICTSOLUTIONS
Digitization and mobilization of analog processes …
Mobilization of procedures and participation processes are becoming relevant topics in e-government
Development of the general ICT infrastructure
Outdated management systems
IT PAIN
POINTS
Lack of citizen involvement in services areas
Citizens do not identify with urban planning processes
Limited ability for residents to voice their concerns and opinions
Protests by dissatisfied citizens
BUSINESSPAIN
POINTS
Urbanization and the always-on society
A rise in the number of e-government services
Citizens increasingly demand more relevant “city” information
Open government structures
Citizens want to participate in city activities
MARKET-TRENDS
ICT THAT WORKSACHIEVING SMART CITY EXELLENCE THROUGH ICT
Every Town or City has its individual initial ICT profile
Using this profile as a starting point, the Towns and Cities had to develop project ideas which resulted in an improved target profile (improved quality of life and location)
i.e., the project ideas are developed in the Towns and Cities
Ben
efits
Educ
atio
n
Traf
fic
Logi
stic
s
Hea
lth
Sec
urity
Adm
inis
tratio
n
Bus
ines
s
Con
sum
er
Educ
atio
n
Traf
fic
Logi
stic
s
Hea
lth
Sec
urity
Adm
inis
tratio
n
Bus
ines
s
Con
sum
er
Improvement in quality of lifeand location through ICT
Initial ICT profile of theTown or City
Target ICT profile of Cities for the future
Slide 5
Smart City Platform
Healthcare
ICT THAT WORKS
Cloud Computing
Local Government
Big Data
Healthcare Solutions
TransportUtilities Public Safety Education Environment
Transport Solutions
Digital SecurityMobility
SolutionsEnergy & Water
SolutionsCommunications
ICT THAT WORKSBUILDING AN EFFECTIVE SMART CITY ECO SYSTEM
Slide 4
T-SYSTEMS SMART CITY PLATFORMMODULAR AND SCALABLE PLATFORM
Integrated Smart City Platform for various Service Areas and Applications:
Technical Meshing Common Web/Mobile Portal Data Provisioning (Open-Data)
Key Areas:
City information Connected Commerce Smart Mobility
Smart Energy & Environment
Smart Mobility
Smart Economy
Smart GovernmentSmart Living
Smart Health
Smart Learning
Slide 6
TOPIC SELECTIONFLEXIBLE INTEGRATION OPTIONS FOR EXTENSIONS
Smart Energy &
Environment
Smart
Mobility
Smart
Economy
Smart
GovernmentSmart Living
Smart
Health
Smart
Learning
Tourism
Security
Culture
Communication
Sport
Shopping
Energy
Waste
Water
Argriculture
Street Lights
buildings
Traffic Steering
Logistic
Community
shield
Parking space
TrafficInformation
clinics
Telemedicine
Hospital
Prevention
Administrative Litigation
Citizen participation
training
Educational institutions
Colleges & universities
Private learning
Industrie 4.0
services
trade
Smart City platformsolutions
Citizen information
Smart Mobility
Slide 7
Information from Project, Services, Plans and Models
THE FLOW OF INFORMATION FOR CITIZENS IS A ONE-WAY PROCESS WITH LIMITED ACTIVE INVOLVEMENT OF RESIDENTS IN CITY SERVICE AREAS
The Current Situation Citizens protest because large-scale publically funded projects often
exceed the budget and timeframe
Citizen participation is an after-thought instead of an integral part of the project from the start
Citizens would like to be more involved in the service improvement projects
Citizens are unhappy about the lack of transparency in key service areas and would like to play an active role in shaping their towns and cities
Digital Media is not sufficiently deployed, e.g. in improvement projects
Citizens have limited involvement in key service areas…
The information communicated does not go beyond what is legally required
High costs caused by citizen protests
CONNECTED CONSUMERCITIZEN PARTICIPATION
Augmented Reality for mobile, interactive services…
Citizen Satisfactionimproves talks to dialog with authorities and local government representativesAccelerated Processes through
digitization and collaborative ofservice areas
Issues, Opinions, Votes and Comments…
Wi-Fi hotspot
Contributing Ideas..
City Information and alternative options available to citizens …
Augmented reality makes key areas interactive via mobile
Push notifications to inform people
ICT as an Enabler…of citizen participation
ZERO DISTANCEInformation – Customers – Employees
The smart cityis gradually becoming a Reality…
Greater legitimation through
citizen participation and targeted spending of public money
THE TECHNOLOGY
SUPPORT & ENABLINGSERVICES
DYNAMIC NET-CENTRICSOURCING
COLLABORATION MOBILE ENTERPRISE SECURITY &GOVERNANCE
SUSTAINABILITY& CORPORATERESPONSIBILITY
CROSS INDUSTRY BUSINESS SOLUTIONS
DATA CENTER SERVICES CONNECTIVITY SERVICES END USER SERVICES
APPLICATION OPERATIONS
INDUSTRY BUSINESS SOLUTIONS
APPLICATION SERVICES Software Development Implementation Release
change/upgrade Optimization Testing
INFRASTRUCTURE & NETWORK SERVICES Solution Design Installation &
Configuration Consolidation &
Migration Operation support Managed Services Outsourcing
CONSULTING Infrastructure Consulting ICT Strategy Business Process DETECON Consulting
INNOVATIONS Open Innovation Projects Innovation Coaching Innovation Center
München
AUTO/MI TRANSPORT PUBLIC UTILITIES HEALTH TELCO INSURANCE BANKING RETAIL
IN = Intelligent Networks = Cloud-based Service
T-SYSTEMS PORTFOLIO
Service Desk & OnsiteServices
ICT SecurityServices
Application Performance Management
Enterprise Solutions
ApplicationManagement, Mod. & Testing Services
Web, Social & Mobility Enabling Services
CloudReadiness & ManagementSolutions
Public SectorSolutions
Utilities / IN Energy Solutions
Travel, Transport & Logistic Solutions
Health/IN Health Solutions
Mainframe Services
HostingServices
Access & Voice Services
Inhouse ServicesVirtual Private Networks
MobileEnterpriseServices
ManagedWorkplaceServices
UnifiedCommuni-cation & Collaboration
Application Operations for SAP® Solutions
CorporateVideo
Application Operations for other Solutions
Archiving & Content Management Services
De-Mail
Manufacturing/Automotive Solutions / IN Connected Car
Delivery of the augmented reality cloud
App for mobile devices
Software support for planning at local government agencies
Infrastructure components
Analytics software for local government agencies (BI)
Public Sector Solutions
Mobile Enterprise Services
Application Operations for other Solutions
App on citizen’s Mobile Device
1
2
Local government
Analysis
Opinions
Requests for information
Voting behavior/trends
Citizen needse.g. organized by district
Software support for Service Improvement Areas
Analysis Applications
(business intelligence)
Opinions, Votes
Information via text message (push) at the Service Area
Service Request
Service Feedback
Suggestions for the Service Improvement
Cloud Services
Thank You