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Sightlines Basics: Core ConceptsPresented by: David Kadamus, President & CEO - Sightlines

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Managing to Transformational Change

Every organization needs performance trends and benchmarks to identify opportunities for change and to reward success.

Core Concepts

Data DiscoveryTo

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Managing to Transformational Change

Effective Processes Drive Change– We can learn from historical

performance, best practices, and proven processes that new outcomes can be attained.

Core Concepts

Mine The Work Order Database

Targeted Projects & PM Programs

Improved Service & Lower Costs

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Managing to Transformational Change

Shift Happens – Over time, policies designed to incent performance,

if not measured to desired outcomes, tend to shift in unexpected and sometimes, undesired ways

Key Concepts

HSBC Bank

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The Formula for Transformational ChangeKey Concepts

Fact Based Targeted Actions

ProcessPolicies Driven

Incentives

Trans-formational

Change

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