I ns ide Th is I ssue• SCADAvs.IT• AdvancedClearSCADATraining• ISaGRAFIEC61131-3Training• ClearSCADA&TelePACETraining• FreeSCADASeminars• TrioER45eEthernetRadios• UtilityDemandResponse• Top3SCADASystemCriteria• MS4PermitSoftware

Volume 21, Issue 1 • Spring/Summer 2011 A Publication of Sage Designs, Inc.

150 Shoreline Hwy., Suite #8A • Mill Valley, CA 94941-3634 • 1-888-ASK-SAGE (1-888-275-7243) • 1-888-FAX-SAGE • www.SageDesignsInc.com

S C A DA , S e C u r i t y & Au to m At i o n n e w S l e t t e r

Continued on page 6

Continued on page 2

Free June SCADA SeminarsradioandhowyoucanhavebothIPconnectivityandlongrangeforyourradiosystem.Finally,getatourofthegreatlyimproveduserinterfaceinthisWindows7compatibleversionofTelePACEStudio.Seehowthenewbrowser-basedmenusystemanddrag-and-dropfunctionlibraryreduceprogrammingtimeandeaseaccesstoalloftheprogram’sfeatures.Seetheregistrationforminthisnewsletterorgoonlinetowww.scadawise.comtoregister.

InourJune14&15seminars,wewilladdresstwooftheproblemssooftenfacedbySCADAsystemsplanners:datathroughputspeedsandthesingleremotesensorconundrum.SeehowFiretidecanaddresstheBandwidthquestionwiththeirMIMOmeshnetworktechnology,andhowAccutechcanmakereachingthosesmallremotesitesaffordable.ForthosewhoneedtheEthernetbutnotthebandwidth,getalookatTrio’slicensedUHFnarrow-bandEthernet

WaterutilitieshavebeenusingSupervisoryControlandDataAcquisition(SCADA)formanyyears,duringwhichSCADAsystemshaveevolvedfromsimpletonetelemetrytoweb-centricsolutions.ASCADAsystem’sprimaryfunctionistomonitorandcontroltheconditionsofremoteassets,suchaspumpandliftstations,distributionnetworks,andtreatmentplantswhileensuringdataintegrity,overallsystemvisibility,andsecurity.Ifyouareexpanding,upgrading,ordevelopinganewSCADAsystem,selectingtherighthardwareandsoftwarecomponentscanhelpyoucopewitheverchangingdemandsinsecuringyourinfrastructureandimprovingdatacollectionandreporting.HerearethetopthreecriteriatofocusonwhenspecifyinganadvancedSCADAsystem:

1. Intelligent Field ControllersEveryoneclaimsthattheyofferintelligenthardware,butaretheyreallythat“smart”?RemoteprogrammingandconfigurationovertheSCADAnetworkisnolongeranindicationofsmartness.Anintegratedhardwareandsoftwaresolutionthatisabletodetectandadapttochangesastheyhappenacrosstheinfrastructurerepresentstheintelligencemanyutilitiesarelookingfor.Forexample,bringinganewremotepumpstationonlineinatraditionalSCADAsystemwouldrequire

Sage Designs, Inc. Passes 20 Year MarkWhenweopenedourdoorsinMayof1991,wecouldnothaveimaginedhowquicklythetimewouldpass.StartingoutwithanumberofsensorlinesandanunknownproductcalledtheTeleSAFEfromControlMicrosystems,weforgedahead.Whileitwastemptingtostayinourcomfortzonesellingflowmetersandothersensors,thiswholeconceptofSCADAwaswhatcaughtourattention.Afterall,lookathowmuchmorefunitistodemonstratesoftwarethanitistolugaroundheavyproducts.Lookingback,weseethatwedidwelltomoveintotheSCADAmarketasearlyaswedid.Itwasreallylessofourchoicethanthatofourcustomers,therebeingagreatdealofforwardthinkinginourterritory.Innovationcomesnaturallyoutwestandallyouhavetodoislistentowhatyourcustomerswant.Aswereflectback,wehavetoacknowledgetheriskourearlycustomerstookinbeingwillingtoworkwithsuchanunknownrepresentativeandforthemostpart,unknownproducts.Wehopeyoufeelaswedo,thatyourgamblehaspaidoff.Aswelookforward,wecountonyoutokeepuspointingintherightdirection.Thankyoufor20greatyears.

manualdownloadingofthecontrollogicapplication,customizingtheHMI/SCADAhostsoftwareatthecentralmonitoringstationtoaccommodatethenewsite,andmanuallyintegratingthepumpstationinallreports.AnintelligentSCADAsystemhastheabilitytodetectthenewlyaddedremotecontrollerandautomaticallydownloadthepropercontrolapplication,providedthatacommunicationlinkisavailable.Usingtemplates,theexistingscreensandreportscanbeeasilyadaptedtointegratethenewsite.Otherdailyeventssuchaslosingthecommunicationlinkbetweentheremotecontrollerandthecontrolcenterwouldbeimmediatelydetectedbytheremotecontroller.Tomitigatetheriskoflosingcriticaldataandfacingpossiblefinesfromregulatoryagencies,thecontrollerwilllogandtimestampdatainitsnon-volatilememoryduringthetimecommunicationisdown.Oncethecommunicationlinkisre-established,thecontrollerwillautomaticallyuploadtheloggeddatatotheSCADAhostsoftwaretopopulatetrendandeventfilesbasedonactualtimeofoccurrenceratherthantimeofreceiptofthedata.Ifthecommunicationlosspersistsforalongerperiodoftime,thecontrollermayautomaticallyreportcriticaldatatoanalternateserverorevenamobileoperator.

Top Three Criteria to Look For in Your Next Water/Wastewater SCADA System

CBISystemsLtd’sMS4PermitManager™softwareisdesignedtoserveasacomprehensiveStormWaterManagementProgram(SWMP)designedspecificallytoassistPhaseIandIIMS4’sinmeetingcentralizedrecordsandannualreportingrequirements.Thissoftwareprovidesanintegratedtoolwhichcanbeusedbyallpermiteestodeveloprequiredpermitapplicationmaterials,trackandmaintaindataassociatedwithimplementationtasks,andsimplygenerateannualreportsrequiredbythepermittingauthorities.WithMS4PermitManager™,youcaneasilytrackoutfalls,constructionsites,structuralcontrols,facilities,illicitdischarges,citizenreports,andtrainingrecords.FeaturesincludeSWMPdevelopmentandimplementation,fielddatacollectionforfieldinspectionswithsimple“onebutton”synchronization,linkingunlimitedphotosanddocuments,andbuilt-inGISmapfunctionality.ThemapisbasedontheU.S.CensusBureauTIGER/Line2000maps.Themapbaseisreadyforviewing,editing,additionofoutfalllocationsandprintingorplottingandconsistsofhydrology,roads,highways,urbanizedareaboundaries,andstateandcountyboundaries.UseoftheMS4PermitManager™willdrasticallyreducethetimeandeffortrequiredtoapplyfor,manageand

MS4 Permit Manager™

150 Shoreline Hwy., Suite #8A • Mill Valley, CA 94941-3634 • 1-888-ASK-SAGE (1-888-275-7243) • 1-888-FAX-SAGE • www.SageDesignsInc.com

Itseemsthattherearetwoseparateanddistinctdisciplinesatworkhere:theSCADApeopleononesideandtheITpeopleontheother.Ialmosthatetosayit,butalsogladtosayit:thetwodisciplinesarerapidlyconverging.EthernetisquicklybecomingthestandardforPLCandothertypesofSCADAcommunication.ThismeansITismorethanhappytogiveitsexpertisetotheSCADAgroup,sometimeswithoutbeingasked.Therearetwodifferentandslightlybiasedviewsfrombothcamps.ITviewsSCADAassimplyadatabase,whileSCADAviewsITassimplyasecurityfirewall.IfonlyITfolkssawtheSCAinadditiontotheDA,andifSCADAfolkssawnetworksecurityaswaymorethanfirewallrules,perhapswecouldgetalongbetter.SCADAnetworksseemtobeoftheKISSphilosophy(KeepItSimpleStupid)andforgoodreason.SCADAsystemsarecomplexenoughwithoutaddingnetworkcomplexitythatdecreasesreliability.IhaveheardwaytoomanytimesthataSCADAsystemworkedfineforyearsuntilIT‘secured’ittodeath.Unfortunately,SCADAcan’tignoresecurityforever.TherecentStuxnetvirusspecificallytargetedSCADAsystems.Yesitexploited4zero-dayWindowsvulnerabilities,usedaConfickerstyleattack,andthepayloadonlyaffectedStep7softwareandSiemen’sS7-300PLCs.Furthermore,theyhadtohavebeenusingthedefaultpasswordandhadveryspecificVFD’sattachedbeforethevirusdiditsdamage.ThetargetforStuxnetmighthavebeenextremelyspecific,butvariationsareboundtocometoasystemnearyou.Moreimportantly,itwasthefirstvirusthatinfecteddownintothePLClevel,andonceaviruslikethisisreleasedintothewild,italmostcertainlyinspiresotherstooneuptheoriginal.Stuxnetisverysophisticatedandundoubtedlythefirstofmoretocome.MediareportsgavetheimpressionthatonlysystemsinIran(specificallycentrifugesusedforenrichinguranium)werecompromised,buttherewereatleast2,913infectedsystemsreportedintheUSA(mostofwhichweren’tenrichinguranium).OnewaytoincreasesecuritywhileallowingtheflexibilityforSCADAtocontinuerunningreliablyistosplittheSCADAandbusinessnetworks.Aphysicalsplitisthemostsecure,butalsoverycostly.SomesmallerSCADAnetworksarenearlyphysicallysplit

already;afirewallbetweenthebusinessandSCADAnetworksisallthat’sneeded.Byaphysicalsplit,Idon’tmeangoingroguefromtheITpeopleandhavinganisolatednetwork.I’msuggestingworkingwithITandutilizingtheirsecurityexpertise,aslongastheyarereceptivetoyourcontrolsystemexpertise.IfyourSCADAnetworkiscurrentlyrogue,IimploreyoutoworkwithyourITpeople,orhiresomeonewhocanprovidesecurityexpertiseifyouhaven’talready.Believeitornot,ITsecurityandSCADAreliabilitycan(anddo)coexist.Alogicalsplitismoreaffordableandcanbeaseffectiveasaphysicalsplit,ifconfiguredproperly.AnetworkthatislogicallysplitisusuallylargerthanonelocationandusesVPN‘tunnels’forSCADAtraffictoflowthroughthebusinessnetwork,inadditiontooneormorefirewallsseparatingSCADAfrombusinesstraffic.AfirewallthatseparatestheSCADAandbusinessnetworkstypicallyhasaDMZ,aplacefortraffictoflowintooroutoftheSCADAnetwork.TheDMZisagoodplaceforservicessuchasahistoriantolive,thatwaybusinessuserscanaccessSCADAdatawithouttappingintotheSCADAnetworkdirectly.AfteryourSCADAnetworkhasgonethoughasecurityremodel,itishighlyrecommendedtohirean‘ethicalhacker’topokeandprodyourbusinessandSCADAnetworkstoseejusthowsecurethenewnetworkreallyis(orisn’t).Iknowtherearevulnerabilitiesthatcansometimes(thoughrarely)beoverlookedbythebestnetworkpeopleandsomeonetakingafreshviewfromahackersperspectivewouldalmostcertainlydiscoverthem.ThekeytoasecureSCADAnetworkthatisalsoreliableisallintheplanning.Understandingwhereyouarenow,whatyouneedtodoandhowyou’regoingtodoit.Anddon’tforgetbackoutstrategies;ifaSCADAnetworksecurityupgradegoeshorriblywrongyoudon’twanttowishyouhadarecoveryscenarioinplace.TrustyourITteam.ItmaynotseemlikeSCADAneedstheirsecurityexpertisenow,butyoudon’twanttoendupwishing,“If we had only realized”... IfthewallbetweenITandSCADAcanbelowered,bothcampswillbegladtheyworkedtogetherforthecommongoodinthefuture.—Rolland Domer, Network Analyst & SCADA Engineer, Sonoma County Water Agency

SCADA vs. IT – Can’t we just get along?

developreportsforcompliancewithPhaseIandIIMS4stormwaterpermits.Thetraditionalmethodforsimilaractivitiesinvolvesmanualdocumentdevelopmentanddatamanagement.Moreefficientpermitimplementationwillpromotebettercompliancewiththegoalofstormwaterpollutionreductionand

Sage advice

MS4 Permit Manager™ Continued from page 1

prevention.MS4PermitManager™hasbeenknowntoreducepermitapplicationdevelopmentcostsby80%forsimilardevelopmentworkwithoutthetechnology.HaveyourMS4PermitManagercalltogetascheduleofonlinewebinarsorvisitwww.cbi-systems.com.

TheTrioteamhasintroducedtheEthernetE-SeriesfamilyoflicensedradioproductsbasedontheTrioER45eadvancedLINUXEthernetradioplatform.TheER45eradioprovidesbothEthernetandserialconnectivityforthemostcomplexanddemandingrequirementsinPoint-to-PointandPoint-to-Multipoint(MultipleAddressRadio)SCADAandTelemetrysystems.FeaturessuchasChannelShare™,datacompression,lowlatencyandover-the-airfirmwareupgradesmaketheEthernetE-SeriesacompletefamilyoflicensedEthernetradiosthatcanbeusedwithallleadinghostsystemsandremoteEthernetRTU/PLCs.Inaddition,theEthernetE-SeriesfeaturesaflexibleembeddedterminalserverwhichprovidesasmoothtransitionfromserialbasedinfrastructuretoIP/Ethernet.BasedonthehighlysuccessfulTrioER450serialradio,theER45ecanintegratedirectlyintoexistingE-SeriessystemsandisalsocomplimentedbythefullduplexEB45eBase/Repeaterandthe1+1redundantEH45eHotStandbyoptions.

• AdvancedtechnologyDSP-basedGMSKdigitaldatamodemfeaturingerror-checkedhighdatathroughput

• True19,200bpsover-the-airdatarates• Modbus,DNP3.0andIEC60870-5-

101,andEthernet/IPprotocols-UDP,TCP,DHCP,ARP

• Localorremoteconfigurationofallradiosinasystem

• MultistreamTMsimultaneousdatastreamsupport

• AdvancedcommissioningtoolsandremotediagnosticsincludingSNMP

• 128-bitAESencryption• 3-yearwarranty(partsandlabor)

Control Microsystems Introduces the Trio ER45e Remote Ethernet Radio

150 Shoreline Hwy., Suite #8A • Mill Valley, CA 94941-3634 • 1-888-ASK-SAGE (1-888-275-7243) • 1-888-FAX-SAGE • www.SageDesignsInc.com

150 Shoreline Hwy. #8A � Mill Valley, CA 94941-3634 � 1-888-ASK-SAGE or 415-331-8826 � 1-888-FAX-SAGE � www.SageDesignsInc.com

F r e e S C A D A S e m i n a r A S p e c t r u m o f P o s s i b i l i t i e s

J u n e 1 4 , 2 0 1 1 J u n e 1 5 , 2 0 1 1 8AM – Noon 8AM – Noon Ayres Boutique Suites Ontario Airport SpringHill Suites by Marriott 204 N. Vineyard Avenue 10593 Fairway Drive

Ontario, CA 91764 Roseville, CA 95678

8:00 – 8:15 Continental Breakfast & Introductions

8:15 - 9:00 Accutech Tether-Free Wireless Instrumentation Greg Ochs, Western Regional Manager, Control Microsystems, will present the Accutech wireless network of true “tether free”, battery powered, wireless instruments which allows for deployment of measurements in locations best suited for accountability and performance in over-the-air systems. Suitable for outdoor and indoor use and with approvals for hazardous locations, the Accutech system meets a wide range of conditions. The scope of “tether free” instruments includes pressure, temperature, flow and other parameters that can be tied into a scalable wireless network from 1 to 25,000+ real-time

measurements. Greg will discuss the characteristics of industrial wireless instrumentation that have been successfully installed in industrial applications.

9:00 – 10:00 Broadband Wireless Mesh Technology Mike Anderson, Regional Sales Manager, Western U.S., Firetide, Inc. will discuss design considerations for IP wireless networking, wireless technology

options and how to pick the right one for the project, as well as Installation and performance expectations.

10:00 – 10:15 Break

10:15 – 11:00 Trio UHF Ethernet As more and more devices are moving from serial to Ethernet, customers face the challenge of deploying a cost-effective, wireless infrastructure that link their remote asset over a secure, reliable and scalable network. Trio’s new ER45e is an Ethernet solution in the Licensed 370 to 520 MHz bands. Greg Ochs, Western Regional Manager, Control Microsystems, will discuss the features and capability of this radio that offers an IP communication network with

reliability and coverage.

11:15 - Noon First look at the Version 5 Release of TelePACE Studio Get a tour of the greatly improved user interface in this Windows 7 compatible version of TelePACE Studio. See how the new browser-based menu system and drag-and-drop function library reduce programming time and ease access to all of the program's features.

_____________________________________________________________________________________________________________________  

Pre-registration Required

To Register: Call 1-888-275-7243 to reserve your seat. Then complete the information below and send to us via fax to 1-888-329-7243 or by email

info@sagedesignsinc.com. A confirmation will be emailed to you. Hotel Directions can be found on the Events Page of our website: http://www.sagedesignsinc.com/events.

□ Register me for the free seminar in Ontario on Tuesday, June 14, 2011

□ Register me for the free seminar in Roseville on Wednesday, June 15, 2011

Name (please print):

Title:

Company:

Phone:

Address:

Fax:

Email:

City/State/Zip:

Dietary Restrictions:

* * * Registration Deadline: June 10, 2011 * * *

There is no charge for this event, but we would appreciate notification if you must cancel your reservation.

150 Shoreline Hwy., Suite #8A • Mill Valley, CA 94941-3634 • 1-888-ASK-SAGE (1-888-275-7243) • 1-888-FAX-SAGE • www.SageDesignsInc.com

ClearSCADA Training CourseMay 16-19, 2011 - Palm Springs, CA October 24-27, 2011 - Mill Valley, CA

Day1(8AM–4PM) InstallingClearSCADA,IntroductiontoClearSCADA, Components,UsingViewX,UsingWebX,ClearSCADAHelp

Day2(8AM-4PM) ConfiguringusingViewX,DatabaseOrganization,BasicTelemetryConfiguration,CreatingMimics,CreatingTrends

Day3(8AM-4PM) ConfiguringusingViewX,Templates&Instances,LogicLanguages,Security,CommunicationsDiagnostics

Day4(8AM-4PM) Reports,SystemConfiguration,SystemArchitecture,Questions

Cost: ClearSCADATrainingCourse $1,890

SCADAPack TelePACE Studio Training CourseMay 3-5, 2011 - Palm Springs, CA November 1-3, 2011 - Mill Valley, CAAn optional SCADAPack 350, SCADAPack 334 or SCADAPack 32 is available at a special price* with the course—an excellent way to get started using Control Microsystems’ Controllers.

Day1(8AM-4PM) SCADAPackcontrolleroperation,Series5000I/O,TelePACEStudiointroduction

Day2(8AM-4PM) TelePACEStudioadvancedprogrammingtechniquesandadvancedfunctions

Day3(8AM-2PM) Controllercommunications,ModbusMaster/Slaveprotocol,Diagnostics,Modems

Cost: SCADAPackTelePACEStudioCourse$1,340*OptionalSCADAPack350TrainingKit–adds$1040*OptionalSCADAPack334TrainingKit–adds$1040*OptionalSCADAPack32TrainingKit–adds$1,100

Instructors: ClearSCADA&SCADAPackTelePACEclasseswillbetaughtbyTonySannellla,SageDesigns,aControlMicrosystems’Factory-CertifiedInstructor.TheClearSCADATestDriveswillbeconductedbyIanMetcalfe,USClearSCADASales,ControlMicrosystems.Location:Seeindividualcourseregistrationform.Thoserequiringovernightaccommodationsshouldcallthehoteldirectlyforreservations.

What should I bring?LaptopcomputerwithminimumofWin2KorXPwith15mbfreediskspace,CDROM,mousewithascrollwheel,workingserial,USBorEthernetport,andnecessarypermissionstoinstallsoftwareonyourcomputer.

What is provided?Lunchandcoffee,softdrinksandsnackseachday.

*Optional Training Kits at special course pricing (TelePACE class only): Limit one (1) for every two (2) students per organization. Training Kits will be shipped N/C to training facility, provided your registration is received approximately 4 weeks before the first day of the course, or shipped to you after the course when available. Training kits include a SCADAPack 350, SCADAPack 334 or SCADAPack 32 Controller, TelePACE Studio Software, Hardware Manual (on CD-ROM), I/O Simulator board, AC/2 Transformer, & programming cable. Prices do not include applicable California sales taxes.

TM Training Classes

Download the Registration form at: http://www.sagedesignsinc.com/events/index.htm

Please send me the Registration Form ClearSCADA: ❑ May 16-19, 2011 - Palm Springs, CA ❑ October 24-27, 2011 - Mill Valley, CA SCADAPack TelePACE: ❑ May 3-5, 2011 - Palm Springs, CA ❑ November 1-3, 2011 - Mill Valley, CA

Name(please print): Title:Company: Phone:Address: Fax:

Email:City/State/Zip:

* * * Registration Deadline: 2 weeks before 1st day of course * * *Allregistrationsaresubjecttocancellationfees.Aconfirmationnoticewillbesenttoallregistrantsonorbeforethedeadlinedate.

Schedule Your Own

Free Hands-On Test DriveCalltoScheduleaTestDriveCall 1-888-ASK-SAGEemail:info@sagedesignsinc.com

Represented by

Mill Valley . Newport BeachContact us: 1-888-ASK-SAGE • www.SageDesignsInc.com

www.accutechinstruments .com

Simply Works

Accutech Wireless Instruments provide quick installation and easy con� guration. Save money now and throughout the life of your wireless network.

Trying to con� gure your wireless network?

CONTROLMICROSYSTEMS

It doesn’t haveto be complicated.

is becoming

ControlMicrosystems

CMI+SE-AccutechAd-Equations_6.08x6.83_V001.indd 1 3/1/11 3:51 PM

Represented by

Mill Valley . Newport BeachContact us: 1-888-ASK-SAGE • www.SageDesignsInc.com

www.accutechinstruments .com

Simply Works

Accutech Wireless Instruments provide quick installation and easy con� guration. Save money now and throughout the life of your wireless network.

Trying to con� gure your wireless network?

CONTROLMICROSYSTEMS

It doesn’t haveto be complicated.

is becoming

ControlMicrosystems

CMI+SE-AccutechAd-Equations_6.08x6.83_V001.indd 1 3/1/11 3:51 PM

Represented by

Mill Valley . Newport BeachContact us: 1-888-ASK-SAGE • www.SageDesignsInc.com

www.accutechinstruments .com

Simply Works

Accutech Wireless Instruments provide quick installation and easy con� guration. Save money now and throughout the life of your wireless network.

Trying to con� gure your wireless network?

CONTROLMICROSYSTEMS

It doesn’t haveto be complicated.

is becoming

ControlMicrosystems

CMI+SE-AccutechAd-Equations_6.08x6.83_V001.indd 1 3/1/11 3:51 PM

150 Shoreline Hwy., Suite #8A • Mill Valley, CA 94941-3634 • 1-888-ASK-SAGE (1-888-275-7243) • 1-888-FAX-SAGE • www.SageDesignsInc.com

Why Your Business Should Migrate to ClearSCADAn Reduceengineering,operation,

andmaintenancecostsn Integrateopenstandardsinto

yourSCADAenvironment

Visit www.clearscada.comto learn more about the industry leading SCADA host software

CONTROLMICROSYSTEMS www.c ontrolmicrosystems .com

Represented by

Bakersfield.MillValley.NewportBeachContact us: 1-888-ASK-SAGE • www.SageDesignsInc.com

n Investinanarchitecturethatgrowsandadaptstoyourchangingneeds

n Flexiblerichclientandwebinterfaces

n CompellingROI

Advanced ClearSCADA Training May 24-25, 2011 – Roseville, CAThis2-daytrainingcourseisforexperiencedClearSCADAuserswhowanttolearnmoreaboutunderstandingthearchitectureofClearSCADA,projectdesignconsiderations,usingODBCandSQLwithClearSCADA,andmore:• Advancedmimicandsymboldesign• Advancedreportingandtrending• TheClearSCADALogicEngine• DataGridsandDataTables• Advancedsystemtroubleshootingandfinetuning** PRE-REQUISISTES APPLY: To participate in this class, attendees must have completed the introductory 4-day ClearSCADA class. No exceptions permitted. ** Who should attend? SCADAengineers,systemintegratorsandanyotherSCADArelatedpersonnelwhohavecompletedthe4-dayClearSCADAIntroductoryCourseanddesireadvancedtraining.What should I bring?LaptopComputerwithminimum1GBoffreediskspaceandminimumof512MBRam(1GBpreferred)withserialport.What is provided? Continentalbreakfast,lunch,coffeeandrefreshmentsbreaks,&trainingmaterials,plusSCADAPackcontrollerforcourseuse.Instructor:JeffKlumpp,SCADASystemsAnalyst,ControlMicrosystemsCourse Fees: $945.00(plustaxes)Control Microsystems Online Registration & more info: http://www.controlmicrosystems.com/resources-2/training-1/event-calendar/index.cfm?view=daily&m=5&d=24&y=2011&eid=31133

ISaGRAF Training ClassMay 10-12, 2011 – Roseville, CA3-DaysessionincludestopicssuchasSCADAPackhardwareinstallation,maintenanceandsystemoverview.• IntroductiontoISaGRAFWorkbenchandControlMicrosystems’custom

extensions(functions).• ISaGRAFprogramminglanguages.• SCADAPackcommunicationmethodsandprotocols.

Who should attend? Individualsinterestedinparticipatinginanintroductory,in-depthcourseonISaGRAFProgrammingLanguageandhowitappliestoControlMicrosystemsproducts.Optional Training Kits: Trainingkits,whichincludeaSCADAPack&I/Osimulator,arenotrequiredtoparticipateinthecourse;however,theyareonlyofferedinconjunctionwithcertaincoursesandcannotbepurchasedseparately.Ifyouareinterestedinone,pleaseinquire.What is provided? Continentalbreakfast,lunch,coffeeandrefreshmentsbreaks,&trainingmaterials,plusSCADAPackcontrollerforcourseuse.Instructor: JohnnyGutierrez,ApplicationsSupportSpecialist,ControlMicrosystemsCourse Fees:$1580.00(plustaxes)Control Microsystems Online Registration & more info:http://www.controlmicrosystems.com/resources-2/training-1/event-calendar/?C=5331&i=31132

 

  

(Maybe you could make an “Advanced” that works with above “logo”)

Advanced ClearSCADA Training  

May 24-25, 2011 – Roseville, CA

** PRE-REQUISISTES APPLY: To participate in this class, attendees must have completed

the introductory 4-day ClearSCADA class. No exceptions permitted. **

What should I bring? Laptop Computer with minimum 1 GB of free disk space and minimum

of 512MB Ram (1 GB preferred) with serial port.

What is provided?

•Training materials, controllers will be provided for course use.

•Daily light breakfast, lunch, coffee and refreshment breaks.

•Soft drinks & snacks during afternoon break.

Instructor: Johnny Gutierrez , SCADA Systems Analyst, Control Microsystems

Control Microsystems Online Registration & more info:    

http://www.controlmicrosystems.com/resources-2/training-1/event-

calendar/index.cfm?view=daily&m=5&d=24&y=2011&eid=31133

Training

ISaGRAF Training Class

May 10-12, 2011 – Roseville, CA

3-Day session includes topics such as SCADAPack hardware installation, maintenance and system overview.

• Introduction to ISaGRAF Workbench and Control Microsystems’ custom extensions (functions). • ISaGRAF programming languages. • SCADAPack communication methods and protocols.

Who should attend? Individuals interested in participating in an introductory, in-depth course on ISaGRAF Programming Language and how it applies to Control Microsystems products.

Course Fees: ISaGRAF 3-Day Product Training: $1580.00 (plus taxes)

Optional Training Kits: Training kits are not required to participate in a product training session; however these kits are offered only in conjunction with a product training session and cannot be purchased separately. Please inquire if you are interested in purchasing a training kit.

Instructor: Jeff Klumpp, Technical Support Team, Control Microsystems

Control Microsystems Online Registration & more info:    

http://www.controlmicrosystems.com/resources‐2/training‐1/event‐calendar/?C=5331&i=31132 

 

 

 

ISaGRAF Training Class

May 10-12, 2011 – Roseville, CA

3-Day session includes topics such as SCADAPack hardware installation, maintenance and system overview.

• Introduction to ISaGRAF Workbench and Control Microsystems’ custom extensions (functions). • ISaGRAF programming languages. • SCADAPack communication methods and protocols.

Who should attend? Individuals interested in participating in an introductory, in-depth course on ISaGRAF Programming Language and how it applies to Control Microsystems products.

Course Fees: ISaGRAF 3-Day Product Training: $1580.00 (plus taxes)

Optional Training Kits: Training kits are not required to participate in a product training session; however these kits are offered only in conjunction with a product training session and cannot be purchased separately. Please inquire if you are interested in purchasing a training kit.

Instructor: Jeff Klumpp, Technical Support Team, Control Microsystems

Control Microsystems Online Registration & more info:    

http://www.controlmicrosystems.com/resources‐2/training‐1/event‐calendar/?C=5331&i=31132 

 

 

 

150 Shoreline Hwy., Suite #8A • Mill Valley, CA 94941-3634 • 1-888-ASK-SAGE (1-888-275-7243) • 1-888-FAX-SAGE • www.SageDesignsInc.com

2. Tight Security SuiteWaterutilities,largeandsmall,arepartofthenationalcriticalinfrastructure.Cybersecuritythreatsagainstthisinfrastructurecantakedifferentforms:• Potentialdestructivecybermalware

includingviruses,Trojans,andwormattacks.

• Networkspoofingand“denialofservice”threatscausingnetworkperformanceimplications.

• Confidentialitybreachwitheavesdroppingandpasswordcracking.

• Dataintegrityincludingdatatamperingandpacketmodification.

Intelligentfieldcontrollersarenowcapableofencryptingdatabeforeitistransmittedoverthecommunicationlinkusingindustrystandard,government-gradeencryptionalgorithms.Thecontrollercanalsoauthenticatemessagesreceivedfromexternaldevicesandrejectthosefromunidentifiedsources.Thisprotectstheinfrastructurefromeavesdropping,interception,andintrusionattacks.

3.Integrated Host SoftwareAnintegratedhostsoftwareisdesignedfromthegrounduptomanagesmallandlargeWideAreaSCADAsystemsandaddresscriticalissuessuchasunreliablecommunicationlinks,security,dataintegrity,andeaseofdeployment.Itincludes,asastandard,alltheneededcomponentsrequiredtoeffectivelyoperateaSCADAsystemsuchas:

• Alarmredirectionenginetoalertmobileusersofoperationdisruptionsviaemailandmobilephones;

• Efficienttrendingandaudittrailenginesthatarecapableofdealingwithcommunicationlinkinterruptionsanddataretrievaldelays;

• Integratedreportingenginecapableofmeshing-updatafrommultiplesourcestoproduceoperationandcompliancereportswithease.

Forthepast30years,ControlMicrosystemshasbeentheleaderindevelopingintelligentfieldcontrollersfortelemetry,SCADA,andremoteassetmonitoring.TheControlMicrosystemsSCADAPackSeriesofrugged,cost-effective,programmablefieldcontrollersisdesignedspecificallytooperateinharshremoteenvironments.ControlMicrosystems’offeringalsoincludesClearSCADA,anadvancedSCADAHostSoftwareplatform.EventhoughSCADAPackcontrollersandClearSCADAsoftwarecanbeintegratedwithavarietyofthirdpartyHMI/SCADAsoftwareandPLCsrespectively,anintegratedsolutioncombiningthetwoproductsdrivessubstantialcostsavingsanddramaticallyincreasessystemefficiency.TheSCADAPackE-Seriesisalineofremotefieldcontrollersthathasanembeddedhistorian,allowingtime-stampedeventloggingforextendedperiodsoftime.Eventscanbeloggedintheunit’sinternalmemoryandareeasilyaccessibletotheuser.WithmultipleserialandEthernetportson-board,

Eliminatinggapsindatahelpsuserstocomplywithregulatoryrequirementsbyprovidingaccuratereportingandmaintainingahighlevelofdataavailability.MultiplesecuritymodelsareavailableinClearSCADA.Securityisconfiguredtotheobjectlevelwhereawiderangeofpermissionsareappliedtodiscretesystempoints.Forexample,dependingonthepermissionpolicies,agroupofusersmayseedetailsonascreenwhicharenotavailabletoanothergroupwithalowerlevelofsecuritypermissions.Thislevelofintelligenceandflexibilityallowsuserstoofferaccesstoamuchlargergroupofinternalandexternalstakeholderswithoutcompromisingsystemsecurityandintegrity.Furthermore,toreducedeploymenttimeandongoingmaintenance,ClearSCADAoffersazero-configurationWebclientthatisidealformonitoringandcontrollingtheSCADAsystemthroughastandardwebbrowser.Allfeatures,includingfullmimicdisplaysupport,controlandtrendingcapabilities,andalarmsandreporting,aremadeaccessiblethroughasecureSSLconnectionthatismanagedbysecurityloginprivileges.FormoreinformationonControlMicrosystems’products,pleasevisitwww.controlmicrosystems.com

About the author:Hany Fouda is the VP of Marketing at Control Microsystems Inc. He holds a Masters degree in Engineering from Carleton University, Ottawa, Canada and has over 20 years experience in industrial automation, SCADA, and telecommunications.

Top Three Criteria to Look For in Your Next Water/Wastewater SCADA System Continued from page 1

theSCADAPackE-Seriesiswell-suitedforconcurrentcommunicationswithmultiplefielddevices.Itcansimultaneouslyreporttoseveralmasterserversbasedonuserpreferences.Additionally,itcanshareinformationwithotherpeerunitsinthefield,therebyreducingnetworktraffictothemainserverandincreasingthesystem’soverallreliability.ControlalgorithmsaredevelopedusinganIEC61131-compliantprogrammingpackageanddownloadedtothefieldcontrollerremotelyoveranycommunicationlink.TheSCADAPackE-Seriesusesasecure,standardcommunicationprotocolanddatatransfermechanismthattransfersthedatabasedonpriorityandeventchanges.Thisfreesupcommunicationlinkstobeusedforotherdemandingservicessuchasremoteassetvideosurveillance.Datavaluesincludedataqualityflags,atimestampwithmillisecondresolutiontoindicatewhentheeventoccurred,andaclass/prioritytoindicatehowitshouldbehandledbytheSCADAhost.TorealizetheconceptofIntelligentSCADA,ClearSCADAwasdesignedfromthegrounduptomanagesmallandlargeWideAreaSCADAsystemsandaddresscriticalissuessuchasunreliablecommunicationlinks,security,dataintegrity,andeaseofdeployment.Theproductisoptimizedforlowandhighbandwidthcommunicationlinksoverpublicnetworks,suchasdial-uplandlines,mobilenetworks,andWiMAX.Itisalsowell-suitedforprivateserialandEthernetradionetworks.Extensivediagnosticsfeaturesareavailableformonitoringtheperformanceofthecommunicationnetwork.ClearSCADAsupportsmainandstandbycommunicationlinkstoremotedevicesforuninterruptedmonitoringandcontrol.Dataintegrityismaintainedacrossthesystemasaresultofitsinherentabilitytosynchronizehistoricaleventsinitsdatabaseafteracommunicationlosswiththeintelligentfieldcontrollers,suchasSCADAPackE-Series.Sincealldataistimestampedintheintelligentfieldcontroller,lessimportantdatacanbebufferedbythecontrolleruntilitisconvenientfortheSCADAhosttoreceiveit.Inaddition,time-stampeddataallowsthesystemtotoleratefailureofthecommunicationlinks.

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OverthepastfiveyearsIhavesurveyedscoresofcommercialandindustrialfacilitiesfortheirdemandresponsepotential.I’vedonethisworkonbehalfofSouthernCaliforniaEdisonCompany,whichprovidespowertooveraquartermillionbusinesses.Manyofmysurveyshavebeenproductive,identifyingmanymegawattsofdemandthatcanbetakenofftheelectricgridwhenitisunderstressorwhenenergypricesareparticularlyhigh.Theterm“demandresponse”isfirmlyestablishedintheutilityindustry,butIthinkitiswidelymisunderstoodamongutilitycustomers.Atleast,manybusinessesIapproachhavetheimpressionthatdemandresponsemeanstheutilitywillturnthemoffwhentheymostneedthepower.Infact,mostprogramsarevoluntary,andparticipantscanoptoutofanycalltoreducedemand,evenifdemandresponseisautomated.Secondly,mostparticipantsturndowntheirusageratherthanshutdownentirely—variable-speedpumpscanbeslowed,airconditionerscanbecycled,andsoon.Electricityisunlikeanyothercommodityinthatitswholesalepricecanvarybyafactorof20ormorewithinagivenday.Thefamiliartime-of-useratesmasktheextremevariations.Theprincipleofdemandresponseissimple:makeelectricratesmoretransparenttothesevariations,therebygivingparticipantsastrongincentivetotakedemandoffthegridatcriticaltimes.Theseoccasionsarerare—occupyingonly50to100hoursperyear—buttheycanaccountfor10to20percentofautility’sannualcosts.1Bypartneringwiththeutilitytoreducethesecosts,participantsnotonlyreducetheirownbills,butthebillsofallratepayers.Demandresponsecostslessthanbuildingmorepeakerplantsandstringingmorewires.Figure1comparestheenergychargesofEdison’sstandardlarge-userrate

(TOU-8)overthecourseofadaywithtwodemandresponseprograms—CriticalPeakPricing(CPP)andReal-TimePricing(RTP)—andtheincreasingtransparencyoftheprogramsisevident.OtherutilitiesacrosstheU.S.andCanadaoffersimilarlystructuredprograms.Theobviousquestionis:whywouldanyonewanttoenrollinaprogramthatchargesover$1.00perkilowatt-hour,evenifonlyafewhoursperyear?Theansweristhattheprogramincludescompensatingchangesatothertimes.Thebreathtakinglyhighcostsnowbecomelucrativeopportunitiestosave,bysheddingloadwhiletheyareineffect.

Water, Water EverywherePart-timeworkasaSCADAintegratorequippedmetomakewaterdistrictsaspecialtyinmydemandresponsework.Storageandoperatingflexibilitymakewaterdistrictsparticularlygoodcandidates.Furthermore,theSCADAsystemsthatmostwaterdistrictsemploycanbeharnessedforautomateddemandresponse(Auto-DR).ThiscanbeassimpleastyingasignalfromthestatewideDemandResponseAutomationServer(DRAS)intotheSCADAsystem.TheSCADAsystemcangivetheoperatingstaffaheads-up,sincemanyprogramsprovideday-aheadnotification,andtoallowanyorallofthefacilitiestooptoutofagivenevent.Edisonoffersrebatesforautomatingdemandresponseupto$300perkilowattofverifieddemandreduction.OtherCaliforniautilitiesoffersimilarincentives.IfawaterdistrictiscontemplatingSCADAupgrades—asmanyare—thecasecanoftenbemadethatthattheycanincreasedemandresponsepotentialorimproveAuto-DRreliability.TheserebatesareastrongdriverofAuto-DR.Demandresponsestrategiesforwaterdistrictsincludetheobvious:drawingdownstoragealittlefurtherduringthepeak,ortoppingupreservoirsjustahead

ofthepeaktominimizeapump’son-peakoperation.Aburstofworkinlate2010gavemesomeinsightsthatmyworktodatehadnot.OneisaconceptthatIcall“hydraulicvs.economicefficiency.”Normally,thesearecloselyaligned.A1,000HPboosterstationthatIevaluatedpusheswaterthroughthreemilesofhydraulicallyconstrainedmains.The1.5ratioofon-peaktomid-peakenergychargesisnotsufficientlyhighenoughtoovercomethehydraulicpenaltyofsqueezingpumpingintothemid-andoff-peakhours.Thatis,thehydraulicallyandeconomicallyefficientthingtodoistopumparoundtheclock.Demandresponseincreasesthisratiotonearly20:1,andthehydraulicandeconomicefficienciesdivergesharply.Operatorsincurthehydraulicpenalty,andsave$1.36perkilowatthourduringthefour-hourcriticalpeak.Similarly,operatorscanliftwateroverazonewithleanstorage,andsupplythezonebygravityduringthepeak.

A Science Project InJanuaryEdisonaskedmetobuildatabletopAuto-DRdisplay.ItwastoincludeaclientdevicethatcommunicateswiththeDRAS,alow-endenergymanagementsystem,andminiatureloadsthatrepresenttheprimarycandidatesfordemandresponse—pumping,lighting,HVAC,andsoon.ThedisplaywaswellreceivedattheannualexpothatEdisonhostsforitssmallarmyof300customerservicerepresentatives.Whilethesefolkspromotedemandresponseandenergyefficiencyonadailybasis,fewofthemhadseenanAuto-DRsystemworkingend-to-end.FortheEMS,IoptedforaSCADAPack350becausethestandardI/Owerewell-matchedtothetask.Digitaloutputs,wiredinparallelwiththethermostat’sbuttons,raisedandloweredthesetpoint.Analogoutputscontrolledthelampbrightnessandpumpspeed,anddigitaloutputscontrolledtheotherloads.Edison’sdemandresponsestaffwalkedtheonlookersthroughtheprocess,tracingsignalsthroughthevisiblewiring.Thedisplaywasactuallyon-linewiththe

DRASwhichtriggeredsimulatedevents.Whenthe“heads-up”camethrough,theSCADAPackloweredthethermostatsettingbytwodegrees,apre-coolingstrategythatmaximizesHVACdemandreduction.Whentheeventstarted,thesettingwasraisedtofourdegreesabovenormal,andthelittleair-conditionershutdown.TheLEDlampdimmedvisiblyandthepump’sspeedandflowratedropped.Acell-phonechargercycledonandoff.Alleyesthenshiftedtothepowermeter,whichregisteredthedrop.Attheendoftheevent,everythingreturnedtonormal.Voila!

High-Hanging FruitEdisonisinterestedinidentifyingcost-effectiveAuto-DRsolutionsforthe280,000facilitiesitservesthathavedemandslessthan500kilowatts.Tothatend,theutilityismovingtostreamlineitsAuto-DRassessmentandqualificationprocess.Low-costcontrollersliketheSCADAPackhavearolehere.Residentialcustomersarenottobeignored.TheparadeofpeopleleavingWalMartandBestBuywithlarge-screenTVsisnowhavinganimpactonCalifornia’sstatewidedemandcurves.Asecondpeakshowsupatabout7:00PMeveryevening,andit’sthedominantpeakduringthewinter.Whilenooneissuggestinggivingup“AmericanIdol”fordemandresponse,anotherpotentiallylargerresidentialloadislooming—electricvehiclechargers.Whowouldn’tdriveseveralblockstosave5centsagallonongasoline?Now,thinkaboutthedailyvariationsinenergycostsandhowtheymighttranslatetothe“fuel”costofaplug-invehicle.Ifwenormalizepowerpricesto$3.50pergallon,awallpluginourgaragemightoffer“gas”forlessthan$2.00pergallonduringmostnights.Considerwhatthatmightdoforplug-invehiclesales.Chargingportsarealsoshowingupattheworkplace,whichcandoublethecommutingrangeofthesevehiclesandcreatemoredemandresponsepotentialthere.Demandresponsehasbecomeanintegralandessentialpartofthe21stCenturypowergrid.Fornow,ithelpsreducepowerbillsandmakesthegridmoreresilientandreliable.Renewableslikewindandsolararegrowingdramatically,anddemandresponsecanbecomeakeyregulatingtechnologytoaccommodatetheirintermittencies.I’vespentmyentirecareerworkingintheutilityindustry,andIcanhonestlythatsayit’safarmoreinterestingandexcitingplacethanitwastothatfresh-out-of-collegeengineerfourdecadesago.— John Howard, P.E. Power & Process Engineers Ventura, CA

Demand Response — A Journey

Figure 1: Forsimplicity,onlytwoofthefivepossibleRTPcurvesareshown.

1. NPR, “All Things Considered”, interview with Dan Delurey, president of the Demand Response Smart Grid Coalition,, July 7, 2010 http://www.npr.org/templates/story/story.php?storyId=128365808

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Acknowledgements: SCADAPack™, FlowStation™, and ClearSCADA™ are trademarks of Control Microsystems Inc. Win-911® is a registered trademark of Specter Instruments. HotPort™, HotClient™, and HotView™ are trademarks of Firetide, Inc.. Firetide® is a registered trademark of Firetide, Inc. MS4 Permit Manager™ and MS4web™ are trademarks of CBI Systems, Ltd.

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March28-31,2011 CA-NV/AWWA 2011 Spring Conference,LongBeach,CA

April12-15,2011 CWEA Annual Conference 2011, Ontario,CA

April26-28,2011 CA Rural Water Association EXPO 2011, SouthLakeTahoe,NV

May3-5,2011 SCADAPack - TelePACE Studio Ladder Logic Training*,PalmSprings,CA.

May10-12,2011 Control Miscrosystems’ SCADAPack - ISaGRAF Training*,Roseville,CA.

May16-19,2011 ClearSCADA Training*,PalmSprings,CA.

May24-25,2011 Control Microsystems Advanced ClearSCADA Training*,Roseville,CA.

May24-25,2011 ENTELEC,Houston,TX.Visit Control Microsystems’ booth.

June8,2011 Wine Country Water Works Assoc. 25th Annual Symposium, Healdsburg,CA

June14,2011 Free SCADAWise Seminar*, Ontario,CA

June15,2011 Free SCADAWise Seminar*,Roseville,CA

August18,2011 I&C Expo 2011,SanDiego,CA

September21,2011 CWEA Northern Regional Training,Redding,NV

September22-24,2011 Tri-State Seminar on the River,Primm,NV

October17-20,2011 CA-NV AWWA 2011 Fall Conference,Reno,NV

October24-27,2011 ClearSCADA Training*,MillValley,CA

November1-3,2011 SCADAPack - TelePACE Studio Ladder Logic Training*,MillValley,CA

November15-18,2011 USCID Sixth International Conference on Irrigation & Drainage,SanDiego,CA

*Downloadtheregistrationformfromourwebsiteorcallformoreinformation.