Post on 07-Jan-2017
Utilities Distribution Revenue Analytics & Management
May 2, 2023 CONFIDENTIAL 1
Content
May 2, 2023 CONFIDENTIAL 2
Background & Problem Statement
Solution & UDREAM Platform
UDREAM Applications
Customers
UDREAM Backend Operations
Offerings
About Us
As per Gartner
•Global market for Energy Utility IT market was $50B in 2012-13 and will be $80 billion in 2016. Expected to grow to $100 billion by 2018.
•The mobility ,BI, analytics & Performance management software market is the second-fastest growing sector in the overall worldwide enterprise software market.
•Till 2012-13, the market was dominated by traditional ERP products . “However, key technology like cloud, mobile, social and big data changed the Energy IT market bug way.
Background
May 2, 2023 CONFIDENTIAL 3
Background-DISCOM’s Challenges
DISCOM’s revenue management is in disarray because of high A&C losses. The Indian DISCOM’s AT&C losses are very high compared to other developing countries.
AT&C Losses (FY2010/11)
India South Korea China Brazil Indonesia
31% 4% 5% 17% 10%
Consumption India World
per-capita electricity (kWh) 704 2752
average energy (TOE) 0.53 1.82
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Drivers for AT&C Losses
TECHNICAL LOSSES COMMERCIAL LOSSES
Driver’s For AT&C Losses
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Low Metering/Billing/Collection
efficiency
Theft, Pilferage and tampering of meters
Low accountability of employees
Absence of Energy Accounting & Auditing
Overloading of existing lines / substation equipments
Absence of up gradation of old lines & equipments
Low HT: LT ratio
Poor R&M of equipments
Non-installation of sufficient capacitors
Energy Management System(EMS)
Revenue Management System(RMS)
Feeder EA DTC Audit
To undertake higher feeder & DTC accounting an Energy Management System in place
Mobile & Photo billing
Solutions to Challenges
Accurate Reading & Spot Billing
Extend collection mode
Customer Self Service Fixing Accountability Analyze & Control
Mobile - Spot Collection
Mobile - Self billing & request tracking
Mobile – Tracking audit & workflow mgmt
Real Time & Predictive Analytics
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The UDREAM is groundbreaking cloud hosted, mobility & analytics based platform for utilities revenue management system(RMS). UDREAM does followingEnable DISCOMS to reduce its commercial loss through its next generation revenue management system.
Enable large commercial and industrial customers to understand and manage its energy usage and savings.
Engage small and medium-size businesses (SMB) customers in efficiency programs and energy-saving actions.
Educate residential utility customers about their energy use and motivate them to conserve energy, pay bill, save money, and earn rewards through self service mobile app.
Objective
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PlatformThe Utility Distribution Revenue Management System (UDREAM) platform is designed to create converged operations & management platform that provides control with respect to Revenue Management (Metering, Billing, Collection, Arrear and Theft Management). Thus providing a comprehensive view of the distribution business.
The framework brings together Business, Operations and Technology on a common, automated and policy driven platform.
ControlMonitorExecutePlan/Analyse
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Platform: Business View
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Platform: System View
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UDREAM- Analytics
Self Service Analytics
Predictive Analytics
Built –In Descriptive Analytics
Real-Time Analytics (Mobile)
UDREAM – Data Integrator
M-CollectionMBC applications M-Metering M-billing
Self-Collection
Self Service Applications Self-Metering Self-billing
Audit Applications
M-Service Req. M-Exception
Self-Service Req.
Self-Exceptions
** MBC – Metering , Billing & Collection
Platform Components
UDREAM – Real Time Data Collector
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Platform Components
Real Time Data Collector
The UDREAM has mobility based real time data acquisition components which works both offline and online mode.
Integrator
The data Integrator components which securely, and cost effectively aggregates internal and external customer billing and usage data to deliver end-to-end system visibility, maximize financial performance, and enhance customer engagement and satisfaction.
Analyzer
The UDREAM data analyzer and visualization engine provides built in data analytics, self service analytics and predictive analytics services to ensure proper insight to the customer data.
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TechnologyReal Time Data Collector
Use open source BI tools like – Pentaho & our own ETL script in java.
Integrator
Web- Java platformMobile- Native Android AppDatabase- PostgreSQL
Analyzer
- Own D3js + java platform
- Self service Reporting Tool –BuildMyBI
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NB: We believe in open source technology
UDREAM-Core Hosted on Cloud
2. Audit & Tracking
Application
1. M
eter
Rea
ding
&
Billi
ng &
Col
lecti
on
Appl
icati
on 3. Custom
er Self Service4.
Rev
enue
Ana
lytic
sMobility Data
Analytics Cloud
May 2, 2023 CONFIDENTIAL
Applications
14
◦ MBC Application : The UDREAM MBC Application is built to take care of meter reading, billing, collection & customer service data acquisition of a DISCOM real-time.
◦ Audit Application: The UDREAM Audit application provides real time reporting & auditing capabilities through its mobility and web based interfaces.
◦ Consumers Self Service Application: The UDREAM Self Service Applications is built to take care of self service metering, billing, payment, complain log and other end user utility requirements.
◦ Revenue Analytics : The UDREAM Revenue Analytics provides built in data analytics, self service analytics and predictive analytics services to ensure proper insight to DISCOMs revenue management system.
Applications
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Meter management & tracking in mobileMeter ReadingMeter reader location tracking (GPS)Spot Billing & printingPhoto capturingBoth online & offline billingWeb based - Real Time ReportingBill Collector to mobile to a collection unit tightly
mapping - securityCollection threshold Setting Collection location tracking (GPS)Online receipt generationSpot printingReal Time Reporting
UDREAM MBC Application
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UDREAM Audit Application
Track field personnel attendance , work time & locationView & take actions on service requestsAudit billing & theft exception request with photo
capturingRequests & exception workflow managementCommunicate with field personnel anytime & anywhere
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Self Meter reading by photo capturingDISCOM/ Franchises level meter reading validationSMS and email based billing after verificationSpot payment through online(web & mobile)Receipt generationMetering, billing & collection alert
New Service Request logException Request logComplain LogComplain AlertsEnergy CalculatorMy AccountUsage , Billing & Payment History
UDREAM Self Service Applications
Spot Metering & Billing
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UDREAM Revenue Analytics
Data consolidation across systemsDescriptive analytics on historical & current
data100 plus built-in reports & dashboardsReports & dashboards with strong
visualizationMobile based real time analyticsPredictive AnalyticsSelf Service analytics
Browse xls to build reports Browse cube to build reports Build & publish reports
Download reports into pdf & xlsRole based Security
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UDREAM-Pro
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HRMS Accounting Purchase Inventory/ Store
LeaveAttendanceProfile• Leave Entry
• Accounting with Reports
and Dashboards
• Email and SMS
Notifications
• Work Delegation
• Supports Manual, Biometric and
Barcode devices
• Out of the Box Reports for
Absentees and Late Comer
• Employee Profile
• Profile Search
• Profile Updating for Key
Fields
• Photo Uploading
Appraisal Training
• Self. Appraisal
• Continuous Performance
Monitoring
• Faculty Rating
• Training Registration
• Training Assessment
• Training Feedback
• Training Performance Measurement
21
HRMS
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• Payroll preparation
• Statutory reporting
• Payroll self service
Payroll
HRMS –Portal View
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HRMS –Mobile View
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Accounting
• Requisition Tracker• Inventory Item Master List• Inventory Item search• Multiple Warehouses/stores• Multiple receive/issue screen formats and
views• Barcode scanning at receiving• Inventory used units archives• In Stock, On Hold, Committed, and On
Order totals and details• Monthly demand auto-calculation based
on historical data• Inventory Import/Export
• Requisition Management• Vendor Management• Purchase order processing• Order cancellation & order
closing• Quality inspection of goods• GRN Processing• Bill of Entry
Purchase
Store
• Master Setup• Receivable Management• Payable Management• Statuary Reporting
Finance & Operation –Data Sheet
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Accounting
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Procurement
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Inventory
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Guest Grievance
Management
Feedback Management
Online Recruitment E- Tendering
UDREAM-Ext
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Grievance Management• Online grievance registration• Grievance tracking by citizens• Grievance tracking by dept
• Online submission of resume for teaching and non-teaching posts
• Rule based candidate scrutiny• Admit card generation• Report generation• Exam Registration• Payment gateway Integration• Self Assessment both mobile
& computer• Report generation
Online Recruitment
E-Procurement- progress • Online Registration• Payment gateway Integration• Vendor selection• Report generation
Feedback• Dynamic feedback • Dynamic question setup• Report creation
UDREAM-Ext(Snapshot)
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Grievance Management
May 2, 2023 CONFIDENTIAL 30
Grievance Management-Web
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Raise New Complain Fill up the details Complain Details
Grievance Management-Dashboard
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Feedback
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Recruitment-Dashboard
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Recruitment
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E-Tendering
Nb: e-Admission will be customized
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System that addresses local conditions, local needs & constraints with local support. Built by domainexperts with Global experience in Utilities Industry
Addresses the key challenges faced by Power Distributions
Revenue Assurance using Analytics
Uses locally available low cost Smartphones for data capture and spot billing
Minimal IT Infrastructure required. Cloud hosted solution. A laptop with Broadband connection is enough to get started
Very easy & simple to use, no specialised skills needed
All support, maintenance & upkeep managed by UDREAM team
UDREAM Key Differentiators
• Provide consulting to build an end-to-end IT roadmap for your organization.
• Evaluate right technology solution for your organization.• Build data analytics & mobility roadmap for your organization• Evaluate right data analytics & mobility technology solution for your
organization.• Implement our UDREAM data model as-is for your organization.• UDREAM backend can be implemented at on organisation• Use UDREAM data visualization tool to build your additional reports.• Customize and implement UDREAM applications as a full or in part for you.• Assist in creating, developing, coordinating, and implementing new ideas
and technologies
Offerings
May 2, 2023 CONFIDENTIAL 38
About Us
• UDREAM platform is built to reduce aggregated technical & commercial (AT&C) loss of a DISCOM in the cost effective way
• UDREAM core team is composed of 20 plus technical , R&D & utility domain experienced professionals.
• The UDREAM team is also assisted by a 50plus strong data warehouse, data mining, data visualization, mobility & cloud computing team. It also well supported by 70 plus implementation team.
• UDREAM management team has combined 80 man years of energy utility domain experience.
• The Core team has prior experience of working in utility team of Infosys, TCS, Wipro, Southern California Edison, Arizona Power, NESCO & etc
• Have 4 serving customers directly or indirectly in areas of electricity utility.
May 2, 2023 CONFIDENTIAL 39
NESCO Utilities
RUPL, Odisha, India
APIPL, Odisha, India
UDREAM Users
May 2, 2023 CONFIDENTIAL 40
Rourkela Steel Plant