Rms using udream 1.2

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Utilities Distribution Revenue Analytics & Management Tuesday, July 5, 2022 CONFIDENTIAL 1

Transcript of Rms using udream 1.2

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Utilities Distribution Revenue Analytics & Management

May 2, 2023 CONFIDENTIAL 1

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Content

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Background & Problem Statement

Solution & UDREAM Platform

UDREAM Applications

Customers

UDREAM Backend Operations

Offerings

About Us

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As per Gartner

•Global market for Energy Utility IT market was $50B in 2012-13 and will be $80 billion in 2016. Expected to grow to $100 billion by 2018.

•The mobility ,BI, analytics & Performance management software market is the second-fastest growing sector in the overall worldwide enterprise software market.

•Till 2012-13, the market was dominated by traditional ERP products . “However, key technology like cloud, mobile, social and big data changed the Energy IT market bug way.

Background

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Background-DISCOM’s Challenges

DISCOM’s revenue management is in disarray because of high A&C losses. The Indian DISCOM’s AT&C losses are very high compared to other developing countries.

AT&C Losses (FY2010/11)

India South Korea China Brazil Indonesia

31% 4% 5% 17% 10%

Consumption India World

per-capita electricity (kWh) 704 2752

average energy (TOE) 0.53 1.82

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Drivers for AT&C Losses

TECHNICAL LOSSES COMMERCIAL LOSSES

Driver’s For AT&C Losses

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Low Metering/Billing/Collection

efficiency

Theft, Pilferage and tampering of meters

Low accountability of employees

Absence of Energy Accounting & Auditing

Overloading of existing lines / substation equipments

Absence of up gradation of old lines & equipments

Low HT: LT ratio

Poor R&M of equipments

Non-installation of sufficient capacitors

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Energy Management System(EMS)

Revenue Management System(RMS)

Feeder EA DTC Audit

To undertake higher feeder & DTC accounting an Energy Management System in place

Mobile & Photo billing

Solutions to Challenges

Accurate Reading & Spot Billing

Extend collection mode

Customer Self Service Fixing Accountability Analyze & Control

Mobile - Spot Collection

Mobile - Self billing & request tracking

Mobile – Tracking audit & workflow mgmt

Real Time & Predictive Analytics

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The UDREAM is groundbreaking cloud hosted, mobility & analytics based platform for utilities revenue management system(RMS). UDREAM does followingEnable DISCOMS to reduce its commercial loss through its next generation revenue management system.

Enable large commercial and industrial customers to understand and manage its energy usage and savings.

Engage small and medium-size businesses (SMB) customers in efficiency programs and energy-saving actions.

Educate residential utility customers about their energy use and motivate them to conserve energy, pay bill, save money, and earn rewards through self service mobile app.

Objective

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PlatformThe Utility Distribution Revenue Management System (UDREAM) platform is designed to create converged operations & management platform that provides control with respect to Revenue Management (Metering, Billing, Collection, Arrear and Theft Management). Thus providing a comprehensive view of the distribution business.

The framework brings together Business, Operations and Technology on a common, automated and policy driven platform.

ControlMonitorExecutePlan/Analyse

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Platform: Business View

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Platform: System View

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UDREAM- Analytics

Self Service Analytics

Predictive Analytics

Built –In Descriptive Analytics

Real-Time Analytics (Mobile)

UDREAM – Data Integrator

M-CollectionMBC applications M-Metering M-billing

Self-Collection

Self Service Applications Self-Metering Self-billing

Audit Applications

M-Service Req. M-Exception

Self-Service Req.

Self-Exceptions

** MBC – Metering , Billing & Collection

Platform Components

UDREAM – Real Time Data Collector

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Platform Components

Real Time Data Collector

The UDREAM has mobility based real time data acquisition components which works both offline and online mode.

Integrator

The data Integrator components which securely, and cost effectively aggregates internal and external customer billing and usage data to deliver end-to-end system visibility, maximize financial performance, and enhance customer engagement and satisfaction.

Analyzer

The UDREAM data analyzer and visualization engine provides built in data analytics, self service analytics and predictive analytics services to ensure proper insight to the customer data.

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TechnologyReal Time Data Collector

Use open source BI tools like – Pentaho & our own ETL script in java.

Integrator

Web- Java platformMobile- Native Android AppDatabase- PostgreSQL

Analyzer

- Own D3js + java platform

- Self service Reporting Tool –BuildMyBI

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NB: We believe in open source technology

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UDREAM-Core Hosted on Cloud

2. Audit & Tracking

Application

1. M

eter

Rea

ding

&

Billi

ng &

Col

lecti

on

Appl

icati

on 3. Custom

er Self Service4.

Rev

enue

Ana

lytic

sMobility Data

Analytics Cloud

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Applications

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◦ MBC Application : The UDREAM MBC Application is built to take care of meter reading, billing, collection & customer service data acquisition of a DISCOM real-time.

◦ Audit Application: The UDREAM Audit application provides real time reporting & auditing capabilities through its mobility and web based interfaces.

◦ Consumers Self Service Application: The UDREAM Self Service Applications is built to take care of self service metering, billing, payment, complain log and other end user utility requirements.

◦ Revenue Analytics : The UDREAM Revenue Analytics provides built in data analytics, self service analytics and predictive analytics services to ensure proper insight to DISCOMs revenue management system.

Applications

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Meter management & tracking in mobileMeter ReadingMeter reader location tracking (GPS)Spot Billing & printingPhoto capturingBoth online & offline billingWeb based - Real Time ReportingBill Collector to mobile to a collection unit tightly

mapping - securityCollection threshold Setting Collection location tracking (GPS)Online receipt generationSpot printingReal Time Reporting

UDREAM MBC Application

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UDREAM Audit Application

Track field personnel attendance , work time & locationView & take actions on service requestsAudit billing & theft exception request with photo

capturingRequests & exception workflow managementCommunicate with field personnel anytime & anywhere

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Self Meter reading by photo capturingDISCOM/ Franchises level meter reading validationSMS and email based billing after verificationSpot payment through online(web & mobile)Receipt generationMetering, billing & collection alert

New Service Request logException Request logComplain LogComplain AlertsEnergy CalculatorMy AccountUsage , Billing & Payment History

UDREAM Self Service Applications

Spot Metering & Billing

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UDREAM Revenue Analytics

Data consolidation across systemsDescriptive analytics on historical & current

data100 plus built-in reports & dashboardsReports & dashboards with strong

visualizationMobile based real time analyticsPredictive AnalyticsSelf Service analytics

Browse xls to build reports Browse cube to build reports Build & publish reports

Download reports into pdf & xlsRole based Security

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UDREAM-Pro

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HRMS Accounting Purchase Inventory/ Store

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LeaveAttendanceProfile• Leave Entry

• Accounting with Reports

and Dashboards

• Email and SMS

Notifications

• Work Delegation

• Supports Manual, Biometric and

Barcode devices

• Out of the Box Reports for

Absentees and Late Comer

• Employee Profile

• Profile Search

• Profile Updating for Key

Fields

• Photo Uploading

Appraisal Training

• Self. Appraisal

• Continuous Performance

Monitoring

• Faculty Rating

• Training Registration

• Training Assessment

• Training Feedback

• Training Performance Measurement

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HRMS

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• Payroll preparation

• Statutory reporting

• Payroll self service

Payroll

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HRMS –Portal View

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HRMS –Mobile View

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Accounting

• Requisition Tracker• Inventory Item Master List• Inventory Item search• Multiple Warehouses/stores• Multiple receive/issue screen formats and

views• Barcode scanning at receiving• Inventory used units archives• In Stock, On Hold, Committed, and On

Order totals and details• Monthly demand auto-calculation based

on historical data• Inventory Import/Export

• Requisition Management• Vendor Management• Purchase order processing• Order cancellation & order

closing• Quality inspection of goods• GRN Processing• Bill of Entry

Purchase

Store

• Master Setup• Receivable Management• Payable Management• Statuary Reporting

Finance & Operation –Data Sheet

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Accounting

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Procurement

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Inventory

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Guest Grievance

Management

Feedback Management

Online Recruitment E- Tendering

UDREAM-Ext

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Grievance Management• Online grievance registration• Grievance tracking by citizens• Grievance tracking by dept

• Online submission of resume for teaching and non-teaching posts

• Rule based candidate scrutiny• Admit card generation• Report generation• Exam Registration• Payment gateway Integration• Self Assessment both mobile

& computer• Report generation

Online Recruitment

E-Procurement- progress • Online Registration• Payment gateway Integration• Vendor selection• Report generation

Feedback• Dynamic feedback • Dynamic question setup• Report creation

UDREAM-Ext(Snapshot)

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Grievance Management

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Grievance Management-Web

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Raise New Complain Fill up the details Complain Details

Grievance Management-Dashboard

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Feedback

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Recruitment-Dashboard

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Recruitment

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E-Tendering

Nb: e-Admission will be customized

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System that addresses local conditions, local needs & constraints with local support. Built by domainexperts with Global experience in Utilities Industry

Addresses the key challenges faced by Power Distributions

Revenue Assurance using Analytics

Uses locally available low cost Smartphones for data capture and spot billing

Minimal IT Infrastructure required. Cloud hosted solution. A laptop with Broadband connection is enough to get started

Very easy & simple to use, no specialised skills needed

All support, maintenance & upkeep managed by UDREAM team

UDREAM Key Differentiators

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• Provide consulting to build an end-to-end IT roadmap for your organization.

• Evaluate right technology solution for your organization.• Build data analytics & mobility roadmap for your organization• Evaluate right data analytics & mobility technology solution for your

organization.• Implement our UDREAM data model as-is for your organization.• UDREAM backend can be implemented at on organisation• Use UDREAM data visualization tool to build your additional reports.• Customize and implement UDREAM applications as a full or in part for you.• Assist in creating, developing, coordinating, and implementing new ideas

and technologies

Offerings

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About Us

• UDREAM platform is built to reduce aggregated technical & commercial (AT&C) loss of a DISCOM in the cost effective way

• UDREAM core team is composed of 20 plus technical , R&D & utility domain experienced professionals.

• The UDREAM team is also assisted by a 50plus strong data warehouse, data mining, data visualization, mobility & cloud computing team. It also well supported by 70 plus implementation team.

• UDREAM management team has combined 80 man years of energy utility domain experience.

• The Core team has prior experience of working in utility team of Infosys, TCS, Wipro, Southern California Edison, Arizona Power, NESCO & etc

• Have 4 serving customers directly or indirectly in areas of electricity utility.

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NESCO Utilities

RUPL, Odisha, India

APIPL, Odisha, India

UDREAM Users

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Rourkela Steel Plant

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Thank you..visit us @

www.uudreams.com