Rethinking Social Media for Art Galleries and Museums in Australia

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Keynote for the Australian Federation Of Friends Of Museums. Delivered at AGNSW, October 18.

Transcript of Rethinking Social Media for Art Galleries and Museums in Australia

Social Media and Your Museum

Jonno SeidlerLeo Burnett Sydney

Who’s this guy, then?

Who’s this guy, then?

It’s not that scary.

Let’s paint a picture.● Rethinking what social

media really means (and its benefits)

● Facebook Brand Pages; how to use them.

● Other mediums - the power of image sharing platforms like Pinterest, Tumblr and Instagram

● #influencers.

Rethink social.● Not just FB or Twitter:

Youtube, Pinterest, Tumblr, Snapchat, Instagram, Tripadvisor, Flickr, Reddit...

● Not just for connecting with friends, though this remains the primary function.

● A new lens through which people absorb and share information, interests and stories

● These are all channels open to you, and they’re all free

Free!?

Why is social relevant to your museum?Some relevant figures, for those who like them.

● Almost 40% of Australians (9 million+) access Facebook every day.

● 95% of social media users are on Facebook, and use it for 7 hours per week on average

● Fastest growing platform is Instagram, with a 16% share.

● 37% of social media users check first thing in the morning, 42% before they go to bed and 34% at work. Don’t ask about the toilet.

© 2013 Yellow Social Media Report

What benefits can social offer?

● Interaction● Customer Service -

no more phone lines● Listings/Events● Visual

announcements● A community that

builds around your organisation even if you’re not there (UGC)

What won’t social deliver?

• Instantaneous ROI - your gallery attendees won’t suddenly spike overnight

• Effortless engagement. Communities take time to build and work to keep going.

• Free ideas!

Facebook Brand Pages and You

Live check-ins

Opening hours

Direct interaction with potential visitors

Trackable location

Facebook Brand Pages and You

Reviews

Connect with communityTagging and extended reach

Facebook Brand Pages and You

● Multiple admins

● Promoted posts and ads

● Targeting

Insights

Beyond Facebook

Pinterest

Pinterest

Instagram

Instagram

Tripadvisor

Tumblr

#thankyou

Contact:jonno.seidler@leoburnett.com.au