SoftskillsTrainings

© 2012 Sullivan Consulting, Inc.

Mr. Efrain SolivanTerrotory Manager

Aramark

May 1, 2012

Business Description

› Boutique, management consulting firm specialized in softskills training.

› Over 10 years of experience in the U.S., Puerto Rico and the Caribbean.

› Local presence with a multinational flavor.

› Some of our main clietns include: Microsoft, Ernst & Young, Pfizer, Costco Wholesale, the Government of Puerto Rico, City of San Juan and the Government of Colombia.

© 2012 Sullivan Consulting, Inc.

Business Model

Strategic partners

Multisectoral emphasis

Results-oriented Client-driven

High return on

investment

© 2012 Sullivan Consulting, Inc.

Key Strategic Drivers

Business Solutions

• Leadership, teamwork, motivation• Communication, team-building• Sales, time and change management,

Training & coaching

• Process reengineering• Cost reduction • Strategic planning and sourcing

Consulting

• Market assessments• Economic studies• Surveys

Analysis

© 2012 Sullivan Consulting, Inc.

Success Factors

› Internacional experience and multisectoral approach

› Proven training methodology

› Competitive pricing

› Client-oriented and focused

› High return on investment

› Fully bilingual trainings

© 2012 Sullivan Consulting, Inc.

Trainings Format› On-site, off-site

› Modular implementation

› Combining threory with exercises and role-playing

› We promote critical thinking, vertical integration and active participation

› 3 to 4 hr. long sessions

© 2012 Sullivan Consulting, Inc.

Methodology

Phase I Phase II Phase III Phase IV

1. Current situation

2. Vision and values

3. SWOT analysis

4. Organizational structure

5. Profiling

1. Training format

2. Goals and objectives

3. Critical milestones

4. Expectations5. Key variables and

metrics

1. Role Playing

2. Best practices

3. Discussion

4. Results

1. Feedback

2. Action plan

3. Follow through

2 – 3 semanas 6 – 8 semanas

4 – 6 semanas

3 – 4 semanas

Assessment Design Execution Coaching

Results-oriented, performance driven

© 2012 Sullivan Consulting, Inc.

SegmentationBoard of Directors and Senior Management

VP Finance

Acco

untin

g

Billi

ng

Payr

oll

VP HR

Recr

uitin

g

Trai

ning

Com

pens

ation

VP Sales

Sale

s

Trad

e

Key

acco

utns

VP Operations

Cust

omer

ser

vice

Man

ufac

turin

g

War

ehou

se a

nd lo

gisti

cs

Level I

Level II

Level III

V e

r t i

c a

l I

n t

e g

r a t

i o n

H o r i z o n t a l I n t e g r a t i o n

© 2012 Sullivan Consulting, Inc.

Clients

© 2012 Sullivan Consulting, Inc.

Seminars

© 2012 Sullivan Consulting, Inc.

Seminars

© 2012 Sullivan Consulting, Inc.

Contact Information

Centro Internacional de MercadeoTorre I, Suite 504Guaynabo, PR 00968Oficina: 787.708.6800Celular: 787.501.8070

info@sullivanconsultingpr.comwww.sullivanconsultingpr.com

© 2012 Sullivan Consulting, Inc.

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