Organizational communication ch-2

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Transcript of Organizational communication ch-2

1.1 How People Work Together

1. Analyze the Organization

Formal Structure

Informal Structure

1.2 What Goals People Work For

Formal Goals

Informal Goals

AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AMAM

Formal Organization Structure

Legal Advisor Secretary

QC Consultant Secretary SecretarySecretary

MD

GMFin & Admin

GM Production

GM Marketing

M MM M MM M MM

Exhibit 2-1

AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AMAM

Informal Organization Structure

Legal Advisor Secretary

QC Consultant Secretary SecretarySecretary

MD

GMFin & Admin

GM Production

M MM M MM M MM

Exhibit 2-2

GMMarketing

GM Marketing

2. Analyze Environment

2.1 Electronic Communication

a. Gathering Information

b. Writing

c. Speaking

2.2 International Communication

2.3 Non-discriminatory Communication

3. Analyze Channels of Communication

3.1 Directional Flow:a. Downward Communication b. Upward Communication c. Lateral Communication d. Outward Communication

3.2 Communication Channels:a. Analyzeb. Choosec. Pitfalls

Channels of Communication

WRITING SPEAKING TO ONE PERSON

SPEAKING TO A GROUP

Analyzed By

Time

Cost

Place

Detail

Privacy

Relationship

Record

Response

Assignment-2Assignment-2

Q 1. Write a note on informal organization structure.

Submission Deadline: June, 18 ,2012 Submit in Handwritten or Printed Form or E-mail:

drbasit_preston@hotmail.com