Organizational communication ch-2

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1.1 How People Work Together 1. Analyze the Organization Formal Structure Informal Structure 1.2 What Goals People Work For Formal Goals Informal Goals

Transcript of Organizational communication ch-2

Page 1: Organizational communication  ch-2

1.1 How People Work Together

1. Analyze the Organization

Formal Structure

Informal Structure

1.2 What Goals People Work For

Formal Goals

Informal Goals

Page 2: Organizational communication  ch-2

AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AMAM

Formal Organization Structure

Legal Advisor Secretary

QC Consultant Secretary SecretarySecretary

MD

GMFin & Admin

GM Production

GM Marketing

M MM M MM M MM

Exhibit 2-1

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AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AMAM

Informal Organization Structure

Legal Advisor Secretary

QC Consultant Secretary SecretarySecretary

MD

GMFin & Admin

GM Production

M MM M MM M MM

Exhibit 2-2

GMMarketing

GM Marketing

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2. Analyze Environment

2.1 Electronic Communication

a. Gathering Information

b. Writing

c. Speaking

2.2 International Communication

2.3 Non-discriminatory Communication

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3. Analyze Channels of Communication

3.1 Directional Flow:a. Downward Communication b. Upward Communication c. Lateral Communication d. Outward Communication

3.2 Communication Channels:a. Analyzeb. Choosec. Pitfalls

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Channels of Communication

WRITING SPEAKING TO ONE PERSON

SPEAKING TO A GROUP

Analyzed By

Time

Cost

Place

Detail

Privacy

Relationship

Record

Response

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Assignment-2Assignment-2

Q 1. Write a note on informal organization structure.

Submission Deadline: June, 18 ,2012 Submit in Handwritten or Printed Form or E-mail:

[email protected]