Organizational communication ch-2
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Transcript of Organizational communication ch-2
1.1 How People Work Together
1. Analyze the Organization
Formal Structure
Informal Structure
1.2 What Goals People Work For
Formal Goals
Informal Goals
AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AMAM
Formal Organization Structure
Legal Advisor Secretary
QC Consultant Secretary SecretarySecretary
MD
GMFin & Admin
GM Production
GM Marketing
M MM M MM M MM
Exhibit 2-1
AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AMAM
Informal Organization Structure
Legal Advisor Secretary
QC Consultant Secretary SecretarySecretary
MD
GMFin & Admin
GM Production
M MM M MM M MM
Exhibit 2-2
GMMarketing
GM Marketing
2. Analyze Environment
2.1 Electronic Communication
a. Gathering Information
b. Writing
c. Speaking
2.2 International Communication
2.3 Non-discriminatory Communication
3. Analyze Channels of Communication
3.1 Directional Flow:a. Downward Communication b. Upward Communication c. Lateral Communication d. Outward Communication
3.2 Communication Channels:a. Analyzeb. Choosec. Pitfalls
Channels of Communication
WRITING SPEAKING TO ONE PERSON
SPEAKING TO A GROUP
Analyzed By
Time
Cost
Place
Detail
Privacy
Relationship
Record
Response
Assignment-2Assignment-2
Q 1. Write a note on informal organization structure.
Submission Deadline: June, 18 ,2012 Submit in Handwritten or Printed Form or E-mail: