Nurturing the Garden: Adoption and Maintenance of Web Conferencing in a Graduate Program

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Transcript of Nurturing the Garden: Adoption and Maintenance of Web Conferencing in a Graduate Program

Margaret DriscollGraduate Student (May 2012)

Reserves Coordinator, CSU Channel Islands Broome Library

margaret.driscoll@csuci.edu

Debbie Faires, MLIS

Asst. Director for Distance Learning

Debbie.Faires@sjsu.edu

San Jose State University

slisweb.sjsu.edu

About SJSU SLIS

• Graduate program (MLIS and MARA)• +2,000 students• Accredited by the American Library

Association and NCATE• #1 e-learning provider in

our field (U.S. News & World Report)

Our students live across the U.S. and in other countries.

Students enrolled, Fall 2010

Our faculty are distributed, too.

Web conferencing brings everyone together.

Are you using web conferencing in your organization?

The best thing we did to grow adoption…

Three stages of our adoption growth:

Seeds

Grassroots adoption

Full bloom

Stage 1: Planting the first seeds

Early adopters and a fortuitous promise

Elluminate Project Assistants:

What would they learn from this project?

Possible Outcomes

http://www.flickr.com/photos/auntiep/28558732/

Project ‘gardening’ tasks

Train incoming studentsProvide live online ‘help’

Assist faculty Schedule sessions

Convert recordings

Fall Semester 2010

10 Elluminate Project Assistants60 course assistance requests by faculty 395 incoming grad students to train2,032 session requests scheduled

Elluminate Project tools

1. Project course website2. Resources@Elluminate3. Elluminate Live!

Manager4. G-mail5. Google docs6. Elluminate Publish!

Tool #1 Central place for info & communication

Tool #2 Resources @ Elluminate websites

http://elluminate.com

http://learncentral.org

Already available for Bb Collaborate!

http://www.blackboard.com/Platforms/Collaborate/Resources/Best-Practices.aspx

https://sas.elluminate.com/site/external/event/playback

Tool #3 ‘Manager’ calendar

Tool #4 Ellumin8 Gmail

Tool #5 Collaborative docs online

A closer look at tracking… Personal log

Tool #6 Conversion tool

Project assistants gained:

Technology training experienceInstructional strategiesService learningCloser involvement with faculty and other students

Quotes from project assistants

“… one of the most beneficial and fun experiences”

“I have so much more confidence in my presentation skills”

“I use the skills I learned through this class daily, whether troubleshooting online learning software for our libraries or presenting.”

Quotes from faculty members

“Knowing that there is someone to assist me in these sessions makes it possible for me to do them.”

“This is a wonderful service for faculty that never fails to deliver the idea that SJSU cares about teaching.”

Part-time faculty member

Stage 2: Grassroots Adoption

Surprising Results

Surprising Results

“It showed me I'm part of a community; Not an isolated student.”

Faculty Adoption (Fall 2010)

Student group use:

We had a few weeds (complaints)

Stage 3: Full Bloom

How can faculty use web conferencing?

How can faculty use it?Office hoursCollaborative class sessionsStudent presentations and projectsGuest speakersTechnology troubleshootingRecordingsAccessibility

Recordings for mobile audio/video

Accessibility

Jeremy Kemp’s captioned YouTube videos from Elluminate recordings

How can students use web conferencing?

How can students use it?Organization meetingsSpeaker eventsOnline conferencesPresentations (include in ePortfolio)

Learning units

David Joyner’s WWII Session

How can web conferencing be used for administrative purposes and student services?

Gateway PhD Program with Queensland University of Technology

Writing Center

Librarian Consultations

© Terry Moore. Used with permission.

Faculty Hiring

Summary

Thank you and garden on!Photographs from Microsoft Office Online, except where noted.

Debbie.Faires@sjsu.eduMargaret.Driscoll@csuci.edu

Slides available at http://slisweb.sjsu.edu/faculty/dfaires/ http://www.slideshare.net/mdriscoll/elluminateproject