Marketing

44% of consumers today complain about products/services on

social networks, and

20% of those consumers expect a response within one hour

78.6% of the time rainmakers using social media

outsold non-users in 2012, and were

23% more successful at exceeding targets than their

non-social peers

1.5 billion people have social networking accounts

72% of companies by 2011 used social technologies in

their businesses

90% of those companies reported business benefits

Client Care

IT approved

IT suggested

IT + business integrated

280+ million 5.5+ billion

50+ million

Office Web Apps

2-4+billion

40+ million

60+ million

200+ million

4 trillion

88 markets

evolution

Asynchronous data movement

Separate Databases

Multiple Copies

Fast Failover

ASYNC 1

ASYNC 2

Extensive monitoring

Microsoft Dynamics CRM Trust Center

We certify so you don’t have to.

✚

Include Yammer feeds in

Dashboards for easy, real-time

interaction

Find answers, resolve problems

quickly with Yammer’s powerful

search

Share documents & links real-time in

Yammer without leaving CRM

One login for CRM Online, Yammer,

O365

With Yammer…

76% of users have more visibility into

cross team work.

80% of users are more informed with

what’s happening their organization

CRM ONLINE EXCHANGE ONLINE CRM Add-In for Outlook • Choice of email tracked • Synch contacts, appointments, tasks, email • Offline work then synch • Presence with Lync

CRM Online UI • Access from anywhere or any device via Browser • Post Directly to SharePoint Online via Browser • See Activities, Tasks, Contacts in the Browser • Presence with Lync Exchange

Server Side Synchronization • Eliminate Email Router • Synch with Exchange Online or On Premise • Keep Your CRM System & Email up to date

The automated workflow attached to these forms has reduced response times from two weeks to only a few hours.

Customer Focused

Industry Innovator

Technology Leader

IT & Business Aligned

Organize a “proof of capability” – 1 week to 1 month

Run a pilot – marketing/BD including light-house practice group

Rollout firm-wide – targeting wider audience of professional and support staff

What’s next?

Contact

www.xRM4Legal.com

DBlumentals@xRM4Legal.com