Post on 22-Aug-2020
Online Reservation System
Version 1.0
User Manual
Developed by Siam General Aviation Co., Ltd.
Table of Contents
Overview ………………………………………………………………………………….………
Connecting to Online Reservation System ……………………………………………………
Logon to system …………………………………………………………………………………
Aircraft Setup ……………………………………………………………………………………
Flight Schedule ………………………………..…………………………………………………
Modify Flight Schedule …………………………...……..………………………………………
Block Space ………………………………………………………………………………………
UnBlock Space ……………………………………………………………………………………
Create new booking ………………………………………………………….…………….……
Modify Booking ……………………………………………………………………….…….……
Modify Travel Information …………………...…………………………………………………
Search Booking ………………………………..…………………………………………………
Check-In ………………………………………..…………………………………………………
Manual Check-In ………………………………………..……………..…………………………
Edit Check-In ………………………………………..…………………………………………
Cancel Check-In ………………………………………..………………………………………
Pax Manifest ………………………………………..……………………………………………
Booking Summary Report ……………………..…..……………………………………………
Booking Summary Report by Flight Date ……………………………………………………
Check-In Summary Report …………….…………..……………………………………………
Inventory Control ………………………………………..………………………………………
Group & User Management ………………...………..…………………………………………
Support Contact …….……...……………………………………………………………………
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Overview Online Reservation System Features:
1. Booking System
New Booking Cancel Booking & Returning Allocation Modify Booking Split Booking Search Booking(s) Passenger Name List Abnormal Booking Detection
2. Allotment Control System
New Flight Aircraft Setup Close Flight & Cancel Flight Modify Flight Inventory Control Change flight Capacity Physical & Bookable Space Block Space Available Seat Overview Booking Status Overview
3. Departure Control System
Check-In System Pax Manifest Report
4. Security and administration system
5. Real-time management reports
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Connecting to Online Reservation System
The electronic security and advanced technology used by Online Reservatin System means that your computer system has to meet some minimum requirements for it to operate successfully. If your system exceeds the minimum requirements you will enjoy even faster response times.
Minimum requirements
Pentium 4 Processor or faster with 512 MB RAM or higher
XVGA (1024x768 resolution) with 65,536 -color display or higher
High Speed Internet Connection (512 Mbps or higher)
Microsoft Windows XP Operating System or higher
Microsoft Internet Explorer version 6.0 or higher
Future support
Initially Siam General Aviation Co., Ltd. has selected Microsoft Internet Explorer as the Internet Browser to support Online Reservation System. Microsoft Internet Explorer is the most popular system available and it is used by the vast majority of our customers. In the future we will also be including other browsers for added convenience.
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Logon to system
1. Open MS Internet Explorer browser and access the website by going to http://www.sgaairlines.net/skr
2. Enter the following information :
Username : pre-assigned
Password : pre-assigned
3. Click .
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Aircraft Setup
Create Aircraft
1. Enter aircraft registration, number of seat and other aircraft information.
2. Click .
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Edit Aircraft
1. Enter aircraft registration and click .
2. Change or edit aircraft information.
3. Click .
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Flight Schedule
Create flight schedule
1. Enter flight information.
2. Click .
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Close & Cancel Flight
1. Select flight date.
2. Select flight number.
3. Click .
4. Enter detail for close or cancel flight.
5. Select status : close or cancel
6. Click .
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Modify Flight Schedule
Arrival/Departure Time & Seat Capacity
1. Select flight date.
2. Select flight number.
3. Click .
4. Enter new arrival and departure time for edit data.
5. Enter new seat capacity.
6. Click .
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Block Space
1. Select flight date.
2. Select flight number.
3. Click .
4. Enter number of seat to block and remark
5. Click .
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UnBlock Space
1. Select flight date.
2. Select flight number.
3. Click .
4. Enter number of seat to unblock.
5. Click .
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Booking
Create new booking
1. Select Booking type : Roundtrip or One Way.
2. Select Departure date / Return date.
3. Select From / To.
4. Select number of passenger.
5. Click to check available seat and proceed.
6. Select departure and arrival flight from the available flights.
7. Click .
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8. Enter Passenger name
9. Enter Phone number, Mobile number, Email address.
10. Click . After booking is completed. The Booking Number will be shown as below.
11. Click Return Menu to go back to main menu. or
12. Click Print Confirmation to print flight comfirmation.
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Modify Booking
1. Enter Booking Number and click .
Information
Show booking information.
History
Show booking history such as created booking information ,edited booking information ,cancelled booking information and returned booking information.
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Edit Booking
1. Change or edit passenger information.
2. Click .
Split Boking
1. Select passenger(s) to new booking.
2. Click .
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Cancel Booking
1. Enter cancel detail.
2. Click .
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Modify Travel Information
1. Enter Booking Number and click .
2. Select Departure date / Return date.
3. Click .
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4. Select available flight from list.
5. Click .
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Search Booking
1. Enter information to search as available criterias.
2. Click .
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Check-In
1. Select flight date.
2. Select flight number.
3. Click .
4. Click on checking-in passenger.
5. Enter check-in information.
6. Click .
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Boarding pass will be printed automatically after check-in.
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Manual Check-In
1. Enter passenger information and traveling information.
2. Click .
3. Enter check-in information.
4. Click .
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5. Click Return Menu to go back to main menu. or
6. Click Print Boarding Pass to print boarding pass.
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Edit Check-In
1. Select flight date.
2. Select flight number.
3. Click .
4. Click on select passenger to edit.
5. Edit check-in information.
6. Click .
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Cancel Check-In
1. Select flight date.
2. Select flight number.
3. Click .
4. Select passenger to cancel check-in.
5. Enter detail.
6. Click .
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Pax Manifest
1. Select flight date.
2. Select flight number.
3. Click .
Pax Manifest Form
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Report
Booking Summary Report
1. Select booking created date.
2. Select flight number.
3. Click .
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Booking Summary Report by Flight Date
1. Select flight date.
2. Select flight number.
3. Click .
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Check-In Summary Report
1. Select flight date.
2. Select flight number.
3. Click .
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Inventory Control
1. Select date range to search and create report.
2. Click .
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Group User
Create Group User
1. Enter group name.
2. Click .
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Manage Group User
1. Select group name and click Manage.
2. Select user.
3. Click .
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Cancel Group User
1. Select group name to cancel and click Cancel.
2. Enter Detail.
3. Click .
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User Administration
1. Select group user.
2. Select menu and click checkbox.
3. Click .
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Support Contact
Siam General Aviation Co., Ltd.
Downtown Office : 19/18-19 Royal City Avenue Block A, Rama 9 Road Bangkapi, Huay Kwang, Bangkok 10310 THAILAND
Telephone : 0-2641-4190 Facsimile : 0-2641-4004
Office hours : Monday – Friday 08:30am – 05:30pm
Information System Department
Hot Line : 08-5507-8686 E-Mail : it@sga.aero
Siriwat Thathong ศิริวัฒน ทาทอง (วัฒน) E-Mail : siriwat@sga.aero
Nattanan Pamarapa ณัฐนันทน ภมะราภา (ขุน) E-Mail : nattanan@sga.aero
Customer Servive : Suvarnabhumi Int’l Airport
Telephone : 0-2134-3233
Tipvadee Buasook
ทิพยวดี บัวสุข (แจง) E-Mail : tipvadee@sga.aero
Marisa Pradubwit มาริษา ประดับวิทย (กอย) E-Mail : marisa.p@sga.aero
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