AIRLINE RESERVATION SYSTEM

THE PURPOSE OF THIS STUDY

1. Reservation system in Airline industry

2. Three Letter code for International City and Country

3. Three Letters Code for Month4. International Airport5. Call Sign Alphabetical

Airline Reservation - Call Sign Alphabetical

Call sign alphabeticalIs the way to make easy and avoid mistake in spelling name of pax (passanger), destination, address etc

A Alpha K Kilo U UniformB Beta / Bravo L London/ Lima V VictorC Charlie M Mike/Mama X X-rayD Delta N November Y YangkiE Echo O Oscar Z ZuluF Fanta / Foxtrot P PapaG Golf Q QuebecH Hotel R RomeoI India S SieraJ Juliet T Tango

3 Letter code for Months• JAN January • FEB February • MAR March • APR April • MAY May • JUN Juny • JUL July • AUG August • SEP September • OCT October • NOV November • DEC December

The version of writing the DAY

SENIN 1 M MON 1- - - - - - - M - - - - - -

SELASA 2 TU TUE - 2 - - - - - - T - - - - -

RABU 3 W WED - - 3 - - - - - - W - - - -

KAMIS 4 TH THU - - - 4 - - - - - - T - - -

JUMAT 5 F FRI - - - - 5 - - - - - - F - -

SABTU 6 S SAT - - - - - 6 - - - - - - S -

MINGGU 7 S SUN - - - - - -7 - - - - - - S

International Flight

• AA American Airlines ----------- USA• AC Air Canada --------------------- Canada• AF Air France ---------------------- France• AI Air India ------------------------ India• NZ Air New Zealand -------------- New Zealand• AZ Alitalia --------------------------- Italy• NH All Nippon Airways ---------- Japan• BA British Airways --------------- United Kingdom• CX Cathay Pacific ---------------- Hong Kong• CI China Airlines ----------------- China• GA Garuda Indonesia ------------ Indonesia etc

City Code (Domestic)

NO City/Country City Codes

1 Argentina/Buenos Aires BUE2 Bolivia/Lapaz LPB3 Canada/Vancouver YVR4 India/Mumbay MOM5 Indonesia/Jakarta JKT6 Malaysia/Kualalumpur KUL7 Peru/Lima LIM

International Flight Routing

Domestic Flight Routing

Flight configuration

Flight configuration 2

Configuration 3

Schedule flight

NO FLIGHT NUMBER ROUTE DEPARTURE ARRIVAL

1. JT 8904 CGK-JOG 1900 2000

2. GA 444 DPS-BTH 2000 2145

3. RI345 BDO-MES 0745 0900

4. MZ467 BDO-MDC 0700 0850

SSR (Special Service Requirement)

ARR Arrival= waktu kedatangan pesawat.

ASAP As Soon As Possible = Harus dilakukan dengan segera

BSCT Baby Basket = Keranjang untuk bayi = tas untuk membawa Bayi

BLND Blind Passenger = Penumpang tuna netra, biasanya jikabepergian ditemani oleh anjing peliharaannya.

CHD Children, kode untuk penumpang pesawat dengan usiaanak-anak.

DAPO Do All Possible = Lakukan sepenuhnya.

FRAG Fragile Baggage = Barang bawaan penumpang yangmudah pecah.

NOSH No Show = penumpang yang sudah memiliki ticket pesawat,tetapi tidak melakukan check-in di bandara.

ticket

Ticket 2

Boarding Pass

Computerized Ticket

Ticket manual

Ticket manual

Ticket manual

International ticket

The role Of Information Technology• To respond effectively to the dynamic character of the

tourism industry, information must be able to flow among the client, intermediaries and each of the suppliers involved in servicing the clients needs.

• As a result, information technology (IT) – the convergence of computing, communications and electronics – has become an almost universal distribution platform of the tourism industry. The power of I.T. allows information to be managed more effectively, and transported worldwide almost instantly.

IT; Electronic distribution: The evolution of airline CRSs to GDSs

Electronic distribution systems in tourism have their origins in the inventory systems that were installed by airlines at the end of the 1950s and during the 1960s. Originally organizational systems in the mid-1970s by installing terminals in travel agents instant access to real-time availability and pricing information. As well as the ability to make instant bookings, thus helping them to greatly improve the quality of service to their customers. The airlines also benefited fro this arrangement.

Deregulation of the airline sector in the USA in the late 1970s gave great impetus to the growth in the adoption of computerized reservation systems (CRSs). In essence, deregulation triggered both the introduction of new airlines and also allowed more airlines to compote on the same routes.

As a result, the use of a CRS became practically essential to try to cost – effectively untangle the complex web of information. CRSs introduced three major financial benefits through directional selling to the parent carrier.

Information Technology in Tour Operator and Travel Agencies

• In contrast with business and independent leisure traveller a considerable number of consumers normally purchase ‘tourist packages’ arranged by tour operators and often use charter flights and small accommodation establishments for their annual holidays. Tour operators tend to distribute their products by displaying brochures of their packages in travel agencies.

Major System• Amadeus • Air France,

Iberia, Lufthansa, SAS• Over 500

individual airline• Online travel

agencies

SABRE• Sabre • American Airline

• Expedia, Travelocity, Travel Guru, Priceline, Schedule for 800 airline

• 88.000 hotel• 50 rail carrier• 180 tour operator• 13 cruiseline• 24 car rental etc

GALILEO

• Galileo • AerLingus, Air Canada, Alitalia, BA, Swiss, US Airways• Hotel• Rental Cars

WORLDSPAN

• Worldspan • Delta Air, Northwes, TWA

• Hotels• Priceline

TRAVELSKY

• TravelSky • AirChina, China Southern, China Eastern, Hainan Airlines• Online travel

agenciES

ABACUS

• Abacus • All Nippon Airways, cathay Pasific, China Airways, Dragon air, Malaysia Airline, Philipine Airline, Royal Brunei, Silk Air

• Online travel, over 450 individual airline, 80.000 hotels