www.blionline.org

How to Profit from Innovation: Talent and Engagement in the Agile

Learning Organization Tom Hood, CEO,

Business Learning Institute & Maryland Association of CPAs

If there is a conversation about the future of the profession, you're bound to hear Hood's name mentioned as one of the people leading the way. – Accounting Today

Tom Hood, CPA, CITP, CGMA

! Named the Second Most Influential in Accounting

by Accounting Today Magazine 2013 ! Top 150 Influencer by Linked-In ! Top 25 Influencers in Learning & HR by HR

Examiner ! Top 25 Public Accounting Thought Leaders by

CPA Practice Adviser ! Working on Learning Management with AICPA/

CPA2Biz, Cloud Curriculum, Performance Management /XBRL, Leadership & Generations

CEO Maryland Association of CPAs (MACPA) www.macpa.org Business Learning Institute (BLI) www.blionline.org

http://www.linkedin.com/in/tomhood/

Download today’s slides at … www.SlideShare.net/thoodcpa

Respond to a Poll!

Ask a Question!

Select your session

BLI.CNF.IO

Innovation is the creation of new forms of value in anticipation of future trends

WTF? WHAT’S THE FUTURE?

It’s really a math problem…!

2006!

The Shift Change

1. Leadership!2. Learning!3. Technology!4. Generations!5. Workplace!

Marina Gorbis, Institute for the Future

The challenge & opportunity is to make the shift from the first curve to the second curve at the right time and with the

right strategy

Where Did I Get This Stuff?

We have reached an important turning point where success is

not defined by scale, but by the ability to learn (and unlearn)

more rapidly.��� - John Hagel

Source: Deloitte Institutional innovation: Creating smarter organizations to scale learning

In the long history of humankind (and animal kind, too) those who learned to collaborate and improvise

most effectively have prevailed – Charles Darwin

What is the #1 issue facing Global Companies Today?

The Danger Zone

www.blionline.org

The Research

A 2012 survey by the Corporate Executive Board showed that 60% of organizations were experiencing a leadership shortage, an increase of 40 percentage points from the previous year.

67% #1 issue is developing leaders & succession

planning

www.blionline.org

1.  A shortage of creative, agile leaders. 2.  Inability to rapidly develop workforce skills and capabilities. 3.  Ineffective collaboration and knowledge sharing.

Source: 2010 IBM Global Chief Human Resource Officer study

The top three issues facing human resources & talent development

www.blionline.org

Shift Happens

www.blionline.org

The  high  performers  in  our  survey  invest  more  in  talent,  focus  on  closing  skills  gaps,  have  more  customized  training  and  development  programs,  iden9fy  future  leaders  earlier  in  their  careers,  and  have  robust  succession  plans  in  place.  They  also  focus  more  on  “so=”  leadership  skills  such  as  the  ability  to  embody  the  organiza9on’s  culture  and  values  and  to  lead  effec9vely  in  a  complex  global  business  environment.  

Paradigm Shift

Source: E&Y Paradigm Shift: Building a new talent management model to boost growth

www.blionline.org

•  Innovation – making changes in anticipation of future trends and customer needs •  Individual - The ability to analyze, and understand new situations and new business platforms in a timely (proactive) manner. •  Organizational – Programs and processes designed to enhance its collective ability to acquire new knowledge and skills, and to stay ahead of the market.

Source: Bersin & Associates

Innovation = Agile Learning

The right talent at the right time with the right

skills

www.blionline.org

•  Identify Competencies • Career Path (Ladder) • Curriculum • Cloud Learning

Our approach – The Four C’s

The right talent with the right skills at the right time

CGMA Competency Framework

theBounce

CGMA Follows the Bounce!

Your employer wants the “new you”

“I need you, but I don't need the old you. I need a new you who understands the transformation I’m going through as your customer. If you don’t, you're out of touch.” - Dan Burrus futurist

http://cpa.tc/1pt

www.blionline.org

Anticipation is showing up across our Profession

Survey  results  from  MACPA  Town  Halls  

The missing competency?

www.blionline.org

The Bounce

www.blionline.org

T  

Curriculum design by BLI and AICPA using Top 5 Competencies for future from CPA Horizons research and job levels from the BLI “Bounce” Model.

Leadership and Communications were combined and the 5th category

expanded to include practice specialties for firms and functional

areas for corporate.

Examples would include: Corporate Accounting, FP&A, divisional

reporting, shared services, etc. CPA Firms would have audit, tax,

industry specialties.

These technical areas would have specific curriculums designed to

meet their specific technical competency needs.

So What Does the Shift Change Really Mean?

Source: Deloitte Institutional innovation: Creating smarter organizations to scale learning

Why? “We are moving from

organizations well managed to

networks well led.” - Jim Collins

Source: PWC 2014 Global CEO Survey – Good to Grow

Innovation

Connection Collaboration

Serendipity

We  need  to  find  ways  to  aKract  relevant  innovators  and  edge  par9cipants  so  that  we  can  discover  early  windows  into  the  developments  that  will  end  up  transforming  how  we  live  and  work.  Sure,  serendipity  has  always  been  important,  but  in  a  world  of  near-­‐constant  disrup9on,  it  becomes  essen9al  to  

survival.  –  Planned  Serendipity  by  DeloiKe  

"Serendipity is the faculty of finding things we did not know we were looking for."

The  collaboration curve  is  replacing  the  experience  curve  

“The organizations that will become the household names of this century will be renowned for sustained, large-scale, efficient innovation.

The key to that capability is neither company loyalty nor free-agent autonomy but, rather, a strong collaborative community.”

HBR, July-August 2011

“None of us us as smart as all of us.”

-Dr. Ken Blanchard

The Three T’s – Technology, Talent & Time What would Rita say?

Rita McGrath, Columbia Business School!Author – End of Competitive Advantage!

“How  would  you  think  differently  about  your  strategy  if  you  knew  your  advantage  might  not  last?”  

Disruption and RONI���The gap is widening, faster!

Source: Clayton Christensen, “Innovation Killers”

Five Ways to Thrive in the Shift Change

1.  Power of Vision, Purpose & Alignment 2.  People - Strengths & Positivity 3.  Collaboration & Engagement 4.  Learning & Development – L>C 5.  Technology (RONI)

Your Strengths & Skills

Your Purpose & Values

Your  Companies  Purpose  &  Values  

Alignment

www.blionline.org

Engagement – Alignment - Commitment

www.blionline.org

Your Competitive Advantage “It is hard to plan for the long-term future when you don’t know what is going to happen five minutes from now. Today, a competitive edge based solely on material advantage is thin and temporary; the edge quickly becomes the margin. The ability to define the edge, and the ultimate competitive advantage, is found in the smarts, heart and ingenuity of your people. That’s your powerhouse. Tap that, train it, focus it and mobilize it; now you’ve engaged a network and inspired a sustainable shift.

www.blionline.org

How can we help you keep your L>C?

•  Strategy & Alignment •  Curriculum tied to strategy •  I2a Leadership Academy •  BLI Leadership Express - on-

demand leadership support •  Social learning In a period of rapid change and

increasing complexity, the winners will be those organizations who can keep their rate of learning greater than the rate of change

and greater than their competition. – Tom Hood

http://cpa.tc/32r

Tom  Hood,  CPA.CITP  CEO  Maryland  Associa8on  of  CPAs  Business  Learning  Ins8tute  (443)  632-­‐2301  E-­‐mail  tom@macpa.org  Web  hNp://www.macpa.org  Web  hNp://www.blionline.org  Blog  hNp://www.cpasuccess.com  Blog  hNp://www.blionline.org/blog      

Follow  me  on:  

ü   TwiKer:  hKp://www.TwiKer.com/tomhood  

ü   LinkedIn:  hKp://www.linkedin.com/in/tomhood  

ü   Facebook:  hKp://www.facebook.com/thoodcpa  

ü Plaxo:  hKp://tomhood.myplaxo.com  

ü Slideshare:  hKp://www.slideshare.net/thoodcpa  

ü Youtube:  hKp://www.youtube.com/thoodcpa