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COMPANY OVERVIEW

Founded in 2009 by former healthcare executive Carl Haley Jr., now CEO and President.

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COMPANY OVERVIEW

Serves more than 3,000 clients nationwide

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99% customer satisfaction rate

COMPANY OVERVIEW

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KEY AREAS OF SERVICE

for business travel customizedtransportation andconcierge service

for special events

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On-time guarantee, or the ride is free

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Most diverse fleet in Nashville

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Coordinated transportation in more than 465 cities worldwide

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Automatic enrollment in theGrand Rewards program

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INSURANCE

Jackson National Life: Delivered flawless service for 700+ individuals during 4-day international meeting

HOSPITALITY

Loews Vanderbilt Hotel:Transportation for guests and conferences on contract basis

PROFESSIONAL SPORTS

NFL’s Tennessee Titans: Concierge services for players, team personnel and corporate employees

MEDIUM-SIZED BUSINESSES

Brown-Forman: Private transportation to and from Jack Daniel Distillery in Lynchburg, Tenn.

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MUSIC PRODUCTION/PERFORMANCE

Country Music Association: Special event transportation andcoordination for CMA Awards, CMA Music Festival and industry events and occasions in multiple cities

HEALTHCARE

LifePoint Hospitals:Coordinated transportation for executives and other employees visiting company’s offices in Brentwood, Tenn.

Spalding Entertainment: Travel services tailored to music industry executives and artists, including Rascal Flatts

HIGHER EDUCATION

Vanderbilt University: Sedan, shuttle and bus service for various employee, student and community events

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VERSATILE, CONTEMPORARY VEHICLES

Excellent condition guaranteed, be it a vintage roadster, sedan or 56-passenger motor coach

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VERSATILE, CONTEMPORARY VEHICLES

TVs, tables and DVD players for both mobile meetings and traveling parties

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VERSATILE, CONTEMPORARY VEHICLES

Satellite TV and radio

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VERSATILE, CONTEMPORARY VEHICLES

Wi-Fi for business or personal connections

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REASONS TO RELY ON GRAND AVENUE

Open and staffed 24/7

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REASONS TO RELY ON GRAND AVENUE

Fully-trained customer service representatives

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REASONS TO RELY ON GRAND AVENUE

Rigorous driver training

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REASONS TO RELY ON GRAND AVENUE

Insurance limits at five times the state’s requirements

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REASONS TO RELY ON GRAND AVENUE

Vehicles equipped with emergency travelsupplies – from aspirins to mints

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PROVIDING ADDED VALUE

iPads for clients to stay in touch with business associates or friends

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PROVIDING ADDED VALUE

Vehicle GPS tracking provides silent dispatch-to-driver communication and peace of mind for clients

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PROVIDING ADDED VALUE

Enterprise resource planning software for online booking, customized reporting and accounting

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PROVIDING ADDED VALUE

Client-branded web portals for quick and easy reservations from any computer, PDA or smart phone

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Local personnel monitor travel start to finish, no matter the destination

CONNECTIONS IN 465 CITIES

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Established affiliates ensure superior service

CONNECTIONS IN 465 CITIES

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Staff adept at negotiating international travel

CONNECTIONS IN 465 CITIES

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Affiliates can accommodate groups of all sizes

CONNECTIONS IN 465 CITIES

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COMMITMENT TO CLIENT SATISFACTION

Emphasis on professionalism at all levels

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COMMITMENT TO CLIENT SATISFACTION

Risk management to evaluate training and anticipate future customer needs

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HIGH STANDARDS

Sharing and learning from the best practices in ground transportation

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LEED Silver-certified corporate headquarters and garage

HIGH STANDARDS

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Reducing emissions and environmental footprint through fuel-use tracking and GPS-informed route design

HIGH STANDARDS

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BUILDING COMMUNITY

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• Oversees day-to-day planning, implementation and management of Operations Team

• Previously worked as a Chauffeur and Dispatcher and is well schooled in all facets of the Operations Department

SCOTT HILBURNOperations Managershilburn@grandavenueworldwide.com

• Oversees Grand Avenue and Gray Line’s big corporate accounts with a focus on universities, schools, churches, casinos, sports teams and more

• Very knowledgeable about all operations and logistics departments

• Over 14 years of sales experience

JON PIRTLEVice President, Salesjpirtle@grandavenueworldwide.com

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MORGAN TAYLORClient Services Supervisormtaylor@grandavenueworldwide.com

NANCY NEALAccounting Managernneal@grandavenueworldwide.com

• Oversees all accounting functions of Grand Avenue which include Account Receivable, Accounts Payable, Payroll and Financial Reporting

• Previous experience with Nissan Trading Corporation Americans as Financial Supervisor

• Has been with Grand Avenue sine the company’s earliest days

• In charge of VIP clientele, big party moves and special events

• Previous experience as a Customer Service Representative, Dispatcher, Account Manager

• Manages Grand Select clientele

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