Supply Chain Insights LLC Copyright © 2015, p. 1

Global Trade Management

Software Study

Summary ChartsNov 2014 – Feb 2015

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Agenda

Study Overview

Imports and Exports

Global Trade Management Software

Trade Content

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Study Overview

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All Respondents Are Required to Be at Least Somewhat

Familiar with Global Trade Management Software

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Most Respondents Are Manufacturers;

Average Revenue Is $4.5 Billion

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Respondents Are Mostly in Discrete or Process Industries

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Nearly Half of Respondents Work in a Supply Chain Role;

Most Are Based in the US or Canada

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Top Elements of Business Pain for Respondents

Are Regulations and Talent

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Those Who Export From More Countries Express More Pain

Around Talent and Globalization

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Agenda

Study Overview

Imports and Exports

Global Trade Management Software

Trade Content

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Nearly All Respondents Either Import or Export Products

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On Average, Respondents Import Into 31 Countries

and Export From 19

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On Average, Respondents Import Into 31 Countries and

From 19, and Export From 19 and Into 38

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Respondents Import Into More Countries

Than They Export From

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Respondents Import Into 31 Countries and Use Software

to Manage Imports for 14 of Them

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US, Mexico, England, China, and Germany Are Most

Common Countries Imported Into

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On Average, Respondents Export From 19 Countries

and Use Software to Manage Exports From 11 of Them

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US, China, Mexico, Germany, and England Are Most

Common Countries Exported From

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Agenda

Study Overview

Imports and Exports

Global Trade Management Software

Trade Content

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Respondents Have 3 GTM Solutions on Average

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Those with Lower Revenue Are More Likely to

Have Just One GTM Solution

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Two-Thirds Are Satisfied with Their Primary GTM Software

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Most Common Licensed GTM Application Capabilities

Are Restricted Party Screening and Export Management

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Restricted Party Screening and Export Management

Are Also Most Likely Capabilities to Be Already Live

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The Most Important and Top Performing GTM Capabilities

Are Import and Export Management

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Import Management Is Among Most Important and

Top Performing GTM Capabilities

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The Greatest Performance Gap for GTM Capabilities

Is for Global Transportation Management

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On Average, GTM Software Required 4 Servers and

9 Full-Time Employees to Support It

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On Average, GTM Solutions Were Implemented Five Years

Ago, Taking 14 Months to Implement

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On Average, the Cost to Implement GTM Software Is 2 Times

the Cost of the Software, Taking 13 Months to ROI

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Agenda

Study Overview

Imports and Exports

Global Trade Management Software

Trade Content

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For Two-in-Five, the Primary GTM Provider Is Their

Source for Trade Content

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Two-Thirds of Respondents Using Trade Content Are

Satisfied with Its Accuracy

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Those Getting Trade Content from Primary GTM Provider

Are Most Satisfied with the Content

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On Average, the Cost of Trade Content is 21% of

the Cost of the GTM Software