• “The job is not giving the speech ...... the job is getting the speech.”

Shep Hyken, CSP

Patience is a virtue!

• Less than 4% of sales are made on first call

• More than 80% are made after the eighth call.

• Don’t quit!

Tim Richardson, CSP

• After hours calls!

• At home, or on the road

Working with bureaus....• Personal callcall

• Meet when in area or at a conference

• “Make sure you are ready to work with a bureau prior to contact!”

Larry Baltz

Working with

bureaus ....•Stay in touch

•Make it win/win

•Be memorable

•Do a great job ... Every time!

Karyn Buxman, CSP, CPAE

Ask yourself ...

• What is the best use of my time?

• What do I hate to do?

• What do I do poorly?

• Where can I find someone?

What you need:

• Trust

• Cooperation

• Diversity

• Perspective

• Be selective

• Harmony

• Attitude

• Respect