Google confidential | Do not distribute

Find what you need, fastGoogle Search Appliance

Andrew Greene

Enterprise Channels Manager

agreene@google.com

Google confidential | Do not distribute

FindBuildConnect Visualize Access

Search is our focus, not a feature

Employees expectations of technology at work have changed

RelevantSearch

From AnySource

On Any Device

Simplicity at Scale

The Google Search Appliance brings the best of Google Search to solve enterprise needs

True Universal Search

Cloud Storage PLM CRM CAD

CMS KBFile ShareEnterprise SocialBug Tracking

Web Servers

GSA learns from everyone who uses it

Results in April Results in March

• Single Sign-On

• Heterogeneous security

• LDAP

• Active Directory

• Early and late binding

• Access control lists

• Multiple domains

• Kerberos Integration

• Windows Integrated

Authentication

• Claims-based authentication

• Forms-based authentication

• Client certificates• Security Assertion Markup Language

Enterprise-Class Security

Google confidential | Do not distribute

Unique solutions for global collaboration

The GSA also takes advantage of Google’s unmatched language capabilities.Google Translate offers free translation between 71 different languages.

Simple deployment architecture

Google Search Appliance SimplicityBuild Your Own Server Farm Complexity

or

Load BalancingServers

Frontend Web Servers

IndexServers

Database Servers

SAN Storage

Identity Servers

QueryServers

incl. 58% of Fortune 500

Enterprise Search:

Market Leadership

Enterprise Search:

Product Leadership

Magic Quadrant for Enterprise Search, April 2013

Hitachi Data SystemsSean Mattson, Senior Director Global Web Marketing

A Quick Snapshot

● Focused on the online customer experience and intelligence, Sean and team are responsible for HDS.com, Geo sites and microsites.

● The team also manages the marketing technologies (CMS, mkt automation, globalization/localization, analytics, etc.) and Marketing Operations.

● Hitachi Data Systems has a good and long standing relationship with Google and Fishbowl

The Content Challenge

● Years of content and assets being added to multiple destinations made it almost impossible to find the right content of asset.

● Multiple renditions of assets, posted in multiple repositories or destinations, with or without search available

● Other than the corporate website, no SEO or tagging process for assets

● Lack of easy access to support and technical documentation by the customer base

The Approach

● Initiate a single repository strategy, leveraging our CMS system, including workflows and version controls and asset relationships

● Expand the deployment and use of GSA to federate and standardize search

● Deploy Fishbowl’s GSA connector to tightly integrate search into web platforms, applications and CMS systems

● Establish publishing process with TechPubs group for publishing of technical and support assets

● Redesign HDS’ resource library to provide a better user experience and a gateway to technical assets not generally listed on the pages on the Dot Com

Establish ‘Single Source of Truth’ for assets, create a process for adding meta data and SEO to assets.

Fishbowl SolutionsKim Negaard, Product Manager

Who is Fishbowl Solutions

Since 1999 Fishbowl has been partnering with businesses to solve costly and frustrating knowledge-sharing problems.

● Oracle & Google Partner

● Services and packaged software for Oracle WebCenter & the GSA

● Specializing in portals & content management for 14 years

Why Google Search for WebCenter

• Extend the power of the GSA to WebCenter Content

• Oracle has tried to solve search and failed

• Poor relevancy out of the box

• Search is a top WebCenter complaintGoogle + WebCenter. Better Together.

Fishbowl’s GSA Connector for WebCenter • Built on Google Connector Framework

• WebCenter Content Indexingo Allows GSA to index WebCenter content & metadata

• Flexible Serving Optionso Show results natively in WebCenter Content o Integrate with websites and applications

Flexible WebCenter Content Indexing• Full-text content indexing

• WebCenter metadata-indexing capabilitieso Expose metadata from WebCenter to GSAo Powers dynamic navigation, filters, biasing

• Performs incremental index updateso Faster updates

• Provides intelligent processing for Site Studio sites

• Supports indexing subsets of content o Example: only index content from a specific website

Additional Connector Capabilities• Create the Google Experience

• Provides Google-like Search Interface

o Includes document preview, dynamic navigation, user-added results, type-ahead etc.

• Provides access to secure WebCenter contento Fully supports WebCenter security model

• API to Access GSA data using WebCenter Content service calls

GSA Search Interface for WebCenter

GSA Search Interface for WebCenter

Fishbowl’s Offerings

● Connectors○ Oracle WebCenter Content○ YouTube

• Packaged Solutionso GSA Jumpstart for Oracle WebCenter Portalo WebCenter Content Jumpstart

• Serviceso GSA Deployment Serviceso Custom Integrations with WebCenter Content & Portal

Why Google Search for WebCenter

web: www.fishbowlsolutions.com

email: info@fishbowlsolutions.com

phone: 952.465.3400

blog: cfour.fishbowlsolutions.com

Thank You!

Andrew Greene: agreene@google.comKim Negaard: knegaard@fishbowlsolutions.com