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Transcript of Find What You Need Fast with the Google Search Appliance
Google confidential | Do not distribute
Find what you need, fastGoogle Search Appliance
Andrew Greene
Enterprise Channels Manager
Google confidential | Do not distribute
FindBuildConnect Visualize Access
Search is our focus, not a feature
Employees expectations of technology at work have changed
RelevantSearch
From AnySource
On Any Device
Simplicity at Scale
The Google Search Appliance brings the best of Google Search to solve enterprise needs
True Universal Search
Cloud Storage PLM CRM CAD
CMS KBFile ShareEnterprise SocialBug Tracking
Web Servers
GSA learns from everyone who uses it
Results in April Results in March
• Single Sign-On
• Heterogeneous security
• LDAP
• Active Directory
• Early and late binding
• Access control lists
• Multiple domains
• Kerberos Integration
• Windows Integrated
Authentication
• Claims-based authentication
• Forms-based authentication
• Client certificates• Security Assertion Markup Language
Enterprise-Class Security
Google confidential | Do not distribute
Unique solutions for global collaboration
The GSA also takes advantage of Google’s unmatched language capabilities.Google Translate offers free translation between 71 different languages.
Simple deployment architecture
Google Search Appliance SimplicityBuild Your Own Server Farm Complexity
or
Load BalancingServers
Frontend Web Servers
IndexServers
Database Servers
SAN Storage
Identity Servers
QueryServers
incl. 58% of Fortune 500
Enterprise Search:
Market Leadership
Enterprise Search:
Product Leadership
Magic Quadrant for Enterprise Search, April 2013
Hitachi Data SystemsSean Mattson, Senior Director Global Web Marketing
A Quick Snapshot
● Focused on the online customer experience and intelligence, Sean and team are responsible for HDS.com, Geo sites and microsites.
● The team also manages the marketing technologies (CMS, mkt automation, globalization/localization, analytics, etc.) and Marketing Operations.
● Hitachi Data Systems has a good and long standing relationship with Google and Fishbowl
The Content Challenge
● Years of content and assets being added to multiple destinations made it almost impossible to find the right content of asset.
● Multiple renditions of assets, posted in multiple repositories or destinations, with or without search available
● Other than the corporate website, no SEO or tagging process for assets
● Lack of easy access to support and technical documentation by the customer base
The Approach
● Initiate a single repository strategy, leveraging our CMS system, including workflows and version controls and asset relationships
● Expand the deployment and use of GSA to federate and standardize search
● Deploy Fishbowl’s GSA connector to tightly integrate search into web platforms, applications and CMS systems
● Establish publishing process with TechPubs group for publishing of technical and support assets
● Redesign HDS’ resource library to provide a better user experience and a gateway to technical assets not generally listed on the pages on the Dot Com
Establish ‘Single Source of Truth’ for assets, create a process for adding meta data and SEO to assets.
Fishbowl SolutionsKim Negaard, Product Manager
Who is Fishbowl Solutions
Since 1999 Fishbowl has been partnering with businesses to solve costly and frustrating knowledge-sharing problems.
● Oracle & Google Partner
● Services and packaged software for Oracle WebCenter & the GSA
● Specializing in portals & content management for 14 years
Why Google Search for WebCenter
• Extend the power of the GSA to WebCenter Content
• Oracle has tried to solve search and failed
• Poor relevancy out of the box
• Search is a top WebCenter complaintGoogle + WebCenter. Better Together.
Fishbowl’s GSA Connector for WebCenter • Built on Google Connector Framework
• WebCenter Content Indexingo Allows GSA to index WebCenter content & metadata
• Flexible Serving Optionso Show results natively in WebCenter Content o Integrate with websites and applications
Flexible WebCenter Content Indexing• Full-text content indexing
• WebCenter metadata-indexing capabilitieso Expose metadata from WebCenter to GSAo Powers dynamic navigation, filters, biasing
• Performs incremental index updateso Faster updates
• Provides intelligent processing for Site Studio sites
• Supports indexing subsets of content o Example: only index content from a specific website
Additional Connector Capabilities• Create the Google Experience
• Provides Google-like Search Interface
o Includes document preview, dynamic navigation, user-added results, type-ahead etc.
• Provides access to secure WebCenter contento Fully supports WebCenter security model
• API to Access GSA data using WebCenter Content service calls
GSA Search Interface for WebCenter
GSA Search Interface for WebCenter
Fishbowl’s Offerings
● Connectors○ Oracle WebCenter Content○ YouTube
• Packaged Solutionso GSA Jumpstart for Oracle WebCenter Portalo WebCenter Content Jumpstart
• Serviceso GSA Deployment Serviceso Custom Integrations with WebCenter Content & Portal
Why Google Search for WebCenter
web: www.fishbowlsolutions.com
email: [email protected]
phone: 952.465.3400
blog: cfour.fishbowlsolutions.com
Thank You!
Andrew Greene: [email protected] Negaard: [email protected]