Enabling Innovation: Smart Cities Smart Living

Volker Buscher

Director | IT & Communications Systems, UKMEA

| Arup Smart Cities

Information Marketplaces: the new dimension in urban development

Volker.Buscher@arup.com | @vbuscher | 07771 598 840

The Context

Markets & Departments

1.Smart mobility

2.Urban Regeneration and property development

3.(Smart Multi Utilities)

2.Opportunities and barriers

3 Our research and thinking

4 Our research and thinking

Control Centres

Real-time Bus Info

Traffic Light Priority

Bus Rapid Transit

Wayfinding Journey Planner

Emissions Reporting

Walking & Cycling

© Image Copyright

Sensing movement

MoreConnectivity

5 Our research and thinking

C40 city actions

6

62% of “smart” actions taken are related to transport, buildings and connectivity.

Few leading cities are beginning to invest in a strategic framework.

Towards a Strategic Framework for smart cities

more bottom up

than top down

7

1. Economic development2. Great places to live and work3. Growth in the ecological age

http://www.istockphoto.com/

Objectives for a Strategic Framework

Our research and thinking

Smart mobility

Information Marketplaces and mobility, March ‘12

Cities are beginning to think more strategically about the use of information and communications technology in mobility. But the challenges are not just technical. A combination of leadership, technology and new infrastructures can add real value to our mobility needs.

Deutsche Bahn Touch and Travel uses NFC technology and mobile platforms to enable a convenient and multi-modal travel, information and ticketing service

TicketingSystems

TicketingSystems

10

Smart mobility projects within smart mobility framework

Smart Mobility Framework

Consolidation Centres

Consolidation Centres

ChargingInfrastructure

ChargingInfrastructure

AnalyticsAnalytics Multi Modal Providers

Multi Modal Providers

Mobility as Service

Mobility as Service

Service PlatformsService

Platforms

Data StoreData StoreCommand & Control

Command & Control

11

Smart Mobility Projects

ChangewithinVerticals

80%

Mobility as

a Service

Transport Analytics

Multi-Modal

Providers

Service Platforms

New BusinessModels

NEW

Charging Infrastructure

Ticketing Systems

Command &Control Centres

Congestion Charging

New Infrastructure Projects

20%Consolidation

Centres

Smart Mobility Framework

12

Great Place to Live & Work

Economic Development

Ecological Age

Electrification of bus network

Congestion, Environment

& Transport System Cost

Smart Mobility Framework

Regeneration, development and property

Information Marketplaces and Mixed use developments, April ‘12

Most cities evolve. They develop new quarters, buildings and public spaces where people and business live and work. Technology as a driver of change is now moving from an infrastructure across our cities to a strategic asset that will drive value in property and urban regeneration.

14 Regeneration, development and property

Run: Park Opening Plan

Park IT physical systems Asset mgmt

Park operations centre

Webcams (indicative)

Park Ops Centre

Transformation –

22 October 2012

OPLC HQ

Corporate IT• Telephony, PC & printers• Internet connectivity/remote working• CAD & GIS• EDRMS• Websites, Emails & calendar• Finance / HR

Park IT software systems• Stakeholder relationship mgmt• Environmental monitoring• Events booking mgmt • Radio

15 Regeneration, development and property

Run: Park Opening Plan

Park Ops Centre

North Park Hub

South Park Hub

OPLC HQ

South Park Opening –

31 Mar 2014 (Phase 3)

Corporate IT• Telephony, PC & printers• Internet connectivity/remote working• CAD & GIS• EDRMS• Websites, Emails & calendar• Finance / HR• Enterprise data warehouse

Park IT software systems• Stakeholder relationship mgmt• Environmental monitoring• Events booking mgmt • Radio• EPOS?• Real estate mgmt• Membership

Digital signage (indicative)

Digital art (indicative)

Interfaces to venues CCTV, IDS & BMS

CCTV / Public address (indicative)

Car parking system

Venue booking mgmt

Access control

Ticketing

Park IT physical systems Asset mgmt

Park operations centre

Webcams (indicative)

Digital advertising (indicative)

16

Park Ops Centre

North Park Hub

South Park Hub

OPLC HQ

Corporate IT• Telephony, PC & printers• Internet connectivity/remote working• CAD & GIS• EDRMS• Websites, Emails & calendar• Finance / HR• Enterprise data warehouse

Park IT software systems• Stakeholder relationship mgmt• Environmental monitoring• Events booking mgmt • Radio• EPOS?• Real estate mgmt• Membership

Digital signage (indicative)

Digital art (indicative)

Interfaces to venues CCTV, IDS & BMS

CCTV / Public address (indicative)

Car parking system

Venue booking mgmt

Access control

Ticketing

Park IT physical systems Asset mgmt

Park operations centre

Webcams (indicative)

Digital advertising (indicative)

Regeneration, development and property

Run: ParkOpening Plan

Stadium Opening –

Summer 2014

IT (Run) Deliverables: Managed EstateOPLC OperationsTenant Services

17

Technology in numbers

• 676 commercial leases (GFA 169,319 sqm)• 350 retail leases (GFA 100,679 sqm)• 955 residential leases (app 4,000 smart devices)• 1,500 staff•51,000 visitors (with 40,000 smart devices)• 25 Institutions

• 100+ Systems • xxx+ digital signage•15,000+ Cameras• 8,500+ Meters (per lease) tbc•2m + asset registers

Back of House• Security• Waste• Events Management • Utilities Management• Traffic Management• Maintenance

Smart Community

Traffic Management

Front of House

Customer Touch Points

Digital Signage

CCTV / Public address

Asset mgmt

Command & Control Centre

Car parking system

Electronic Amenities

Access control

Business Systems• Telephony, PC & Printers• Productivity Applications• CAEM & GIS• Business Intelligence• Websites, Emails & calendar• Finance / HR

Regeneration, development and property

18 Regeneration, development and property

Enterprise Architecture

Phase Site Wide

Telecom

CorporateIT

Asset Management

Broadcast

Smart Metering

19

Great Place to Live & Work

Economic Development

Ecological Age

BMS and iBMS solution

Targeting operational and

end-user experience

Regeneration, development and property

Information Marketplaces

The Opportunity and barriers to overcome

volker.buscher@arup.com@vbuscher

21 The UK

22 Regeneration, development and property

Outsourcing ValuesCapital Values

2000 London 2010 Doha, London, China1990 Manila

23

Information Management in Property:

An emerging $2.4bn market

Real Time Real Estate

24 24

The capability gap, asking the old questionsVision

Objectives

Projects

Optimisation Service Innovation

Information Marketplace

N-Squared RelationshipsObjective | Citizen| Spatial | Functional

Step 2Analysis

Step 1Baseline

Step 3KPIs and

Feasibility

Organisation / Resource

Step 3 Evaluate and critique

Step 5 Execute

Triple Helix Methodology

Step 4delivering

changeStep 4 Organisational change | New Infrastructure Projects

25

Arup information marketplaces framework

Smart Cities Framework

• Articulate the top level policy goalsand outcomes

• Develop and track performance metrics• Establish strategic framework and

roadmap for implementation

11 Set a vision

• Appoint a strategy lead (CIOplus)• Choose an operating model for

managing digital infrastructure22 Manage for success

• Create partnerships with privatesector and wider stakeholder group

• Look for opportunities to pilotbusiness models

• Recognize the needs of small businesses to achieve growth

33Create the foundation for Information Marketplaces

• Establish an Urban Information Architecture

• Understand how the city as a system work

• Don’t make it too complicated…

44Deliver projects as part of your strategic framework

Capability Leadership Architecture

Value Projects

Industry ApproachInformation

Products

26

Deliver projects within your strategic framework

Smart Cities Framework

27 Arup Smart Cities Framework

28

Continuing to SucceedChris Vein, Deputy U.S. Chief Technology Officer Executive Office of the President

No city is the same (San Francisco, Tshwane, Doha)

The Challenge for Africa

A great Place to Live and WorkDevelopment in a resource constraint world

Growth Markets

A great Place to Live and WorkBRIC & Middle East

Enabling Innovation: Smart Cities Smart LivingInformation Marketplaces

Thank Youvolker.buscher@arup.com@vbuscher