Mac CalcanoAugust 2006

EmbracingEmbracing

CHANGECHANGE

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CHANGE

ITSELF is DIFFICULT.

SUPPORTING PEOPLE TO EFFECT CHANGES

Embracing CHANGEEmbracing CHANGE

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TIMEX REPOSITIONING STRATEGY

Understand:

1. The importance of the Timex brand

2. That we are all representatives of the Timex brand

3. The Be There NOW strategy is a mission

4. That behavior modification is needed in support of repositioning

5. The Transformation of our culture

There’s always room for

IMPROVEMENT. Opportunities to discover POSSIBILITIES.

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Every MISTAKE is an opportunityto expand KNOWLEDGEand LEARNING

SUCCESS in any business

requires flexibility.

FLEXIBILITY FLEXIBILITY is a key to is a key to

EMPOWERMENT.EMPOWERMENT.

• What is it?–Proactive

–Taking risks

• What is it not?

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10Freedom to SucceedWE ALREADY HAVE

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If you wait for crystal clear signals regarding what you can and can’t do, you

will lose momentum.

EMPOWER Yourself!

Attack your job with confidence and

authority.

Be PROACTIVE.

Look at change as a PERSONAL CHALLENGE.

Seek out the OPPORTUNITIES that change presents YOU.

• Develop a “Can Do” attitude. EXPLORE.

• Be upbeat, positive, and enthusiastic.

• Be open to constructive feedback.

YOU HAVE PLENTY OF POWER THROUGH THE WEALTH OF YOUR KNOWLEDGE AND

MOTIVATION.

WE DEFINE EMPOWERMENT AS

LETTING THIS POWER OUTOUT!!

You must COMMUNICATE and be responsive to

each other’s ACHIEVEMENTS.

Keep the

spotlight on your GOALS, and give others

ASSISTANCE in

achieving their goals.

CO-ORDINATES EFFORTS

OPTIMIZES RESOURCES

ENCOURAGES POSITIVE THINKING

COACHES PEOPLE

TAKES RESPONSIBILITY FOR DECISIONS

AN EMPOWERED PERSON HELPS CREATE AN EMPOWERED TEAM

1. CUSTOMER DRIVEN LISTENING TO THE VOICE OF

CUSTOMERS

2. COST-EFFECTIVE BE SMART – WORK SMART

3. FAST AND FLEXIBLE MAKE DECISIONS, SOLVE

PROBLEMS AND TAKE ACTION

4. CONTINUOUS IMPROVEMENT SHARPEN THE SAW

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THE FIRST KEY OF EMPOWERMENT

• LET PEOPLE UNDERSTAND LET PEOPLE UNDERSTAND THE CURRENT BUSINESS THE CURRENT BUSINESS SITUATION IN CLEAR TERMSSITUATION IN CLEAR TERMS

THERE’S NO BETTERTHERE’S NO BETTER

WAY TO SHOW PEOPLEWAY TO SHOW PEOPLE

THAT YOU THAT YOU TRUSTTRUST THEM THEM

THAN TO SHARE THAN TO SHARE

INFORMATIONINFORMATION..

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People without information CANNOT ACT responsibly or act at all.

People with information are COMPELLED TO ACT responsibly.

THE SECOND KEY OF EMPOWERMENT

• Job Satisfaction• Change in Attitude, from “Have to”

to “Want to”• Greater Team Commitment• Better Team Communication• More efficient Decision-Making Process

EMPOWERED TEAMS CAN DO MORE EMPOWERED TEAMS CAN DO MORE

THAN INDIVIDUALSTHAN INDIVIDUALS

RAISES THE BAR OF RAISES THE BAR OF

EXCELLENCE EXCELLENCE

CONTINUES TO IMPROVE CONTINUES TO IMPROVE

COMPETENCIES COMPETENCIES

EMBRACES DIVERSITY AS AN ASSETEMBRACES DIVERSITY AS AN ASSET

A group of people with responsibilities for an entire process.

They plan, perform, and manage the work from startto finish; equal sharing of the responsibilities.

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1. PURPOSE – Develop team orientation.

2. VALUES - What are the team goals?

3. VISION - What is the future?

4. OBJECTIVES - What, when, where and

how do we do what we do so

well?

5. TEAM ROLES - Who does what, to whom?

6. ORGANIZATIONAL STRUCTURE &

SYSTEMS How do you support the

team?

• Builds upon Builds upon

Information SharingInformation Sharing

• Helps translate the Helps translate the

Vision into Goals and Vision into Goals and

ObjectivesObjectives

• Defines Team RolesDefines Team Roles

• Celebrates MilestonesCelebrates Milestones

TEAM SUCCESS IS A JOURNEY, TEAM SUCCESS IS A JOURNEY,

NOT A DESTINATION.NOT A DESTINATION.

Maximize your effectiveness by operating clearly on

defined goals and objectives.

Align individual key result areas to plant performance and business

initiatives.

Long term targets build confidence, and sustains momentum to the team.

Keep the spotlight on objectives.Support others to achieve goals.

TEAM EMPOWERMENTTEAM EMPOWERMENT

comes alive whencomes alive when

EVERYONEEVERYONE else sees how else sees how

teams teams CONTRIBUTECONTRIBUTE and and

make a make a DIFFERENCEDIFFERENCE..

THE THIRD KEY OF EMPOWERMENT

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It can’t be done.

It will not work.

They’ll never buy it.

We’ve always done it this way.

We’ve never tried this before.

How to get it done.

Try and make it work.

We can convince them.

Let’s find a better way.

If we don’t try, we don’t know.

• Always acknowledge ideas or input from others

• Really listen to the idea and evaluate them

• Ask questions to clarify the idea.

• Try to find something positive in the idea

• Be open and willing to give ideas a chance.

Praise and recognition are essential to a great workplace

•Everyone likes to be appreciated greatly.•People respond positively when they are recognized for doing something well.•Employees rank “recognition for a job well done” number 1 to job satisfaction.•You can improve someone’s performance with timely and appropriate recognition.

• When people are recognized, they feel a sense of accomplishment.

• Public praise and recognition are most effective.

• Be honest and sincere in your recognition.

• Behavior that is recognized and rewarded will be repeated!

• People repeat what they get recognition for- good or bad.

• Asking someone for advice, input or help is a true form of recognition.

• Keep the recognition standards wide open.

• Be POSITIVE- develop a climate in which people want to grow and realize their potential.

• Ignore small, unimportant negative behavior.

• Forget past failures. Concentrate on current behavior.• Make the recognition special.

•Catch people in the act of doing something right and tell them about it.

• The best forms of recognition are specific to the person.

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Isn’t MAGIC

It consists of a

FEW SIMPLE STEPS

and a LOT of

PERSISTENCE and

sharing TEAM

and LEADERSHIP

ACCOUNTABILITIES

TO CHANGE… TO INFLUENCE…TO ACHIEVE