Background This two-day intensive course builds the necessary

expertise and elements in participants to do their jobs

effectively, contributing to their team, their boss’s and

the organizations success. As a supervisor you will

discover; the practical tools and techniques that will

help you manage your workload and relationships

more successfully and improve productivity, explore

strategies to reduce conflict and learn to deal

effectively with difficult situations and people and

ultimately provide a high level of administrative

support by enhancing your ability to manage change,

plan and coordinate workflow, and build an effective

team.

Learning Outcomes

This tutor led training involves case studies,

simulations, role play and assignments which explores

the inert potentials of participants for knowledge

integration and application.

Delegates will acquire the relevant skills to;

• Build an effective work team

• Plan and coordinate workflow and productivity

• Become a change champion and manage change

through effective supervision.

• Interact with people in ways which reinforce positive

working relationships and increase output. • Manage personal emotions and stress

• Manage conflict, difficult situations and people, with

ease.

• Deliver presentations to small groups with maximum

effect.

• Recruit, select and induct new staff who will work

effectively with your team

Who Should Enrol?

• Department Heads • Executive Assistants

• Work Supervisors. • Office Administrators.

• Project Managers. • Organisational Personnel

• Team Leads • Government Agencies.

Course Program

• Importance and benefits of an effective Supervisory role in

the organization. • Frontline leadership skills for the Supervisor

• Effective team management

• Goal setting, prioritising & effective delegation.

• Challenges & Measurements of performance in leadership.

• Changing skill sets for supervisors.

• Essential Interpersonal Skills.

• Supervisor as a Frontline Change agent.

Enrolment

For seat reservation(s), call SOAFU Masterclasses

now on +234-8089743278, +2348187680522, or send

an e-mail to contact@soafu.com.ng

Visit www.soafu.com.ng for more.

EFFECTIVE SUPERVISORY SKILLS TR@ININGEFFECTIVE SUPERVISORY SKILLS TR@ININGEFFECTIVE SUPERVISORY SKILLS TR@ININGEFFECTIVE SUPERVISORY SKILLS TR@INING

Mastering the art of supervision for optimal delivery & and satisfaction

Oriental Hotels, Victoria Island, Lagos

Golden Tulip Hotels, GRA, Port Harcourt

Immaculate Hotels, Owerri

N65k per participant, 2 Days

CERTIFICATION: PECB Canada. Visit: www.pecb.com for more

Call: +234-8187680522, +234-8089743278 (24/7 Enquiries)

E-mail: contact@soafu.com.ng

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