Effective Supervisory Skills - SOAFU Supervisory Skills .pdf · • Importance and benefits of an...
Transcript of Effective Supervisory Skills - SOAFU Supervisory Skills .pdf · • Importance and benefits of an...
Background This two-day intensive course builds the necessary
expertise and elements in participants to do their jobs
effectively, contributing to their team, their boss’s and
the organizations success. As a supervisor you will
discover; the practical tools and techniques that will
help you manage your workload and relationships
more successfully and improve productivity, explore
strategies to reduce conflict and learn to deal
effectively with difficult situations and people and
ultimately provide a high level of administrative
support by enhancing your ability to manage change,
plan and coordinate workflow, and build an effective
team.
Learning Outcomes
This tutor led training involves case studies,
simulations, role play and assignments which explores
the inert potentials of participants for knowledge
integration and application.
Delegates will acquire the relevant skills to;
• Build an effective work team
• Plan and coordinate workflow and productivity
• Become a change champion and manage change
through effective supervision.
• Interact with people in ways which reinforce positive
working relationships and increase output. • Manage personal emotions and stress
• Manage conflict, difficult situations and people, with
ease.
• Deliver presentations to small groups with maximum
effect.
• Recruit, select and induct new staff who will work
effectively with your team
Who Should Enrol?
• Department Heads • Executive Assistants
• Work Supervisors. • Office Administrators.
• Project Managers. • Organisational Personnel
• Team Leads • Government Agencies.
Course Program
• Importance and benefits of an effective Supervisory role in
the organization. • Frontline leadership skills for the Supervisor
• Effective team management
• Goal setting, prioritising & effective delegation.
• Challenges & Measurements of performance in leadership.
• Changing skill sets for supervisors.
• Essential Interpersonal Skills.
• Supervisor as a Frontline Change agent.
Enrolment
For seat reservation(s), call SOAFU Masterclasses
now on +234-8089743278, +2348187680522, or send
an e-mail to [email protected]
Visit www.soafu.com.ng for more.
EFFECTIVE SUPERVISORY SKILLS TR@ININGEFFECTIVE SUPERVISORY SKILLS TR@ININGEFFECTIVE SUPERVISORY SKILLS TR@ININGEFFECTIVE SUPERVISORY SKILLS TR@INING
Mastering the art of supervision for optimal delivery & and satisfaction
Oriental Hotels, Victoria Island, Lagos
Golden Tulip Hotels, GRA, Port Harcourt
Immaculate Hotels, Owerri
N65k per participant, 2 Days
CERTIFICATION: PECB Canada. Visit: www.pecb.com for more
Call: +234-8187680522, +234-8089743278 (24/7 Enquiries)
E-mail: [email protected]
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