Post on 21-Mar-2017
Learning Analytics – Measurement Innovations to Support Talent DevelopmentA SYSTEMATIC PROCESS FOR SYSTEMIC CHANGE AND PERFORMANCE IMPROVEMENT Dr. Iris Ware
Chief Learning OfficerCity of DetroitMarch 7, 2017
Three key questions that CLOs face
1. Why is “training” the answer? 2. How will we know that “it” worked?3. What value do you add?
1. Why is “training” the answer?
It’s not! Interventions and solutions must be customized and individualized. Performance Improvement is the key!
2. How will we know that “it” worked?
Learning Occurs – Changes in employee behavior Individual Performance Improves – Employee productivity increases Organizational Impact – Performance outcomes impact the
organization’s bottom line
3. What value do you add?
Learning and Interventions = Performance Improvement Performance Improvement = Business Impact Business Impact = Results Results = Increased Profitability
We strategically align learning and talent development performance outcomes with organizational objectives
Three Models to Drive Strategic Alignment
1. HR/Talent Development Employee Lifecycle2. Talent Development and Performance Management - Strategy
Map 3. Talent Development and Performance Management - Strategic
Alignment Process
1. HR/Talent Development Employee Lifecycle
2. TDPM - Strategy Map
1. HR/Talent Development Employee Lifecycle2. Talent Development and Performance Management - Strategy
Map 3. Talent Development and Performance Management - Strategic
Alignment Process
TDPM - Strategy Map
3. TDPM Strategic Alignment Process
ALIGNING ORGANIZATIONAL OBJECTIVES WITH LEARNING AND TALENT DEVELOPMENT PERFORMANCE OUTCOMES: A PROPOSED MODEL
ORGANIZATIONAL MISSION ORGANIZATIONAL VISION
CORE VALUES
O
RGAN
IZAT
ION
AL G
OAL
S
SummaryThree Models to Drive Strategic Alignment*1. Results Focused – Targets TDPM as a vehicle and not an event or
process2. Centered on Mega, Macro and Micro level Impacts – Addresses
Organizational Results on all levels3. Uses a systematic approach for systemic change and performance
improvement – Sustainable and anchored Results and Impact *Each Model may be used independently
Thank You