Post on 27-Mar-2020
DOING BUSINESS WITH DHL EXPRESS IN THE U.S.
DHL Express
2
There’s Never Been a Better Time to Trade with the U.S.
The world wants what the U.S. makes and the U.S. wants what the world makes.
*U.S. Dept. of Commerce Feb 2015
The U.S. Economy
is Strengthening
U.S. exports set a record in 2014
reaching $2.35Tn*
$2.35 Trillion and imports are also growing
Rapid Growth of B to C
E-commerce Marketplace
DHL helps
E-commerce retailers
reach the U.S.
market
Programs such as the National Export
Initiative find markets for U.S. products
Government Programs
Encourage Export Growth
U.S. Employment and Consumer
Spending Outlook is Positive
5.5%
Unemployment
Unemployment in the U.S. is the lowest
since September of 2008
U.S. employee wages
and output per hour are
expected to rise in 2015
Outlook for consumer
spending is positive in
2015 with home price
growth expected
DHL partners
U.S. Dept. of
Commerce to
help SMEs
harness new
global sales
New Free Trade Agreements
Make Trade Easier
• FTAs / Trade Agreements Pending
with the EU
Doing Business with DHL Express in the U.S.
3
317 million U.S.
population
$51,371 per Capita GDP, among
the highest within the
world’s developed
economies
Over $16 trillion U.S. GDP makes the U.S. the
world’s most attractive consumer
market
3% expected U.S.
economic
growth for
2015 (10-year
high)
52 billion dollars in
foreign direct
investment by
Spain in the
U.S. (2013)
38 million Spanish
speakers in the U.S.
11 Spain is the eleventh
largest investor in the
U.S.
10.3% of online consumers
purchasing from
Spain are from the
U.S.
Doing Business with DHL Express in the U.S.
There’s Never Been a Better Time to Trade with the U.S.
By the Numbers
DHL. Born in the U.S.A.
Delivering for the World.
In 1969, Adrian Dalsey, Larry Hillblom and Robert Lynn joined
forces to start a courier company delivering documents between
San Francisco and Honolulu.
It was a typical American small business that used its founders’
initials for its name. DHL was built for U.S. businesses by intrepid
Americans.
Today, DHL is one of the world’s most global corporations.
But we’ve never forgotten what it’s like to pioneer a small business
in the States.
And dream big.
5
A network optimized for international
DHL Express U.S. Facts and Figures
Founded in
with 3 employees
Today we have over
6,000 Certified International
Specialists in the
U.S. alone
200 U.S. flights every
weekday on our
own or partner
aircraft
Operating 4 international hubs
and gateways in
the U.S.
We connect more than
countries and territories worldwide
with every corner of the States
220 Across the U.S.,
we provide approximately
5,500 service points
including:
93 Service Centers and over
5,100 Authorized Shipping
Centers
Utilizing over 2,600 U.S. vehicles
2,600
1969
Over
Doing Business with DHL Express in the U.S.
6
U.S. Network Designed to Meet your Needs
Doing Business with DHL Express in the U.S.
Key facts:
• 93 service centers
across the U.S.
• 2 hubs (Cincinnati and
Miami)
• 2 gateways (Los
Angeles and New York)
7
• One of three Global Hubs
• Provides connectivity to
the entire U.S., the
Americas and the world
• 80% of all shipments
from the Americas transit
via CVG
• 90% of the U.S. volume
comes into and goes out
of CVG
• CVG Super Hub is within
1 hour flight time to 66%
of US Population and 3
hour flight time to 85%
of the US Population
• ISO 9001:2008
Certification
• TAPA Certified (MIA,
LAX, JFK and CVG)
DHL Express CVG Hub: Connecting the U.S. to the World
CVG: An important part of the DHL global express network
Doing Business with DHL Express in the U.S.
8 Doing Business with DHL Express in the U.S.
Te podemos ayuda con la aduana
9 Doing Business with DHL Express in the U.S.
Documentacion necesaria para la importación
10 Doing Business with DHL Express in the U.S.
Ejemplo: muestra de textiles
11 Doing Business with DHL Express in the U.S.
Ejemplo: bebidas alcoholicas - FDA
12 Doing Business with DHL Express in the U.S.
Guia para exportar a USA
www.exportacondhl.com
www.enviacondhl.com
13
Backup
Doing Business with DHL Express in the U.S.
14
DHL Express U.S. Facts and Figures
Although we deliver at the “Speed of Yellow” we aim to be greener
An expanding alternative vehicle fleet, that includes:
Manhattan fleet is completely
green with 80 hybrid and
battery electric vehicles
We operate 416 Liquid
Propane Gas (LPG)
vehicles
Battery operated vehicles reduced
carbon monoxide emissions vs.
commercial vehicles that use fossil
fuels by more than 50%
Each LPG vehicle saves
over 22,587 lbs of CO2
emission each year
416 -50% 22,587lbs
CO2 SAVED
PER YEAR
100%
Doing Business with DHL Express in the U.S.
15
DHL Express U.S. Facts and Figures
We’re driving trade everywhere in the U.S.
We pick-up and deliver over 170,000 shipments per day
95% Pick-up Coverage
100% Delivery Coverage
Doing Business with DHL Express in the U.S.
16
Continually Enhancing our Network: Cincinnati (CVG) Hub
Continued investments for current and future growth
$19 Million
Completed $19M investment
to refurbish CVG hub and
relocate operations
July
2009
Feb
2011
$12 Million
Completed $12M investment on
IT upgrades
$22 Million
Completed $22M investment to
expand existing aircraft parking
including nine new wide-body
aircraft gates
• Added 20 acres of apron space
• Equipped to allow de-icing at the gates
Nov
2011
Jun
2012
July
2012
$46 Million
$46M CVG Hub expansion
including ramp extension, pilot
building, IT upgrades and a 180K
sq ft sort building
$6 Million
$6M investment for new
Ground Support Equipment
and employee lot
51 unload/141 reload –
forkable positions
More than 4,000 feet of
conveyor belts
Non-conveyable processing
capability of 7,500 pieces per hour
State-of-the-art equipment to
maximize container-filling efficiency
Positions DHL network for growth
$21.4 Million
Completed $21.4 Million
investment in hub
automation equipment
Total Investment
$173M
6 YEAR EFFORT
Mar
2015
$47 Million
To complete $47M
installation of state-of-the-art
small package / letter sort
automation equipment
Fall
2015
Doing Business with DHL Express in the U.S.
17
TAPA
Trade Asset Protection
Association
• 200 TAPA certified
facilities world-wide
• All of our U.S. Hubs and
Gateways are TAPA
certified to meet, and in
many cases exceed,
industry security
standards for
transporting sensitive air
cargo.
A Culture of Service Excellence
We’re not just recognized for our security standards, we’re certified for them
C-TPAT
Customs-Trade
Partnership Against
Terrorism
• DHL has been a
member since 2003.
Company was
revalidated most
recently in June, 2014
• DHL is C-TPAT certified
– a joint CBP/business
initiative to drive
international supply
chain security,
compliance and U.S.
border security.
CCSP
Certified Cargo Screen
Program
• Seven certified
screening locations in
the U.S.
• We are enabled to
screen customers’
shipments to ensure
cargo is safe for
passenger aircraft
transport while
maintaining business
continuity.
ACAS
Air Cargo Advanced
Screening
• Enhanced pre-departure
screening protocols
prevent the loading of
high-risk cargo (DNL) at
overseas airports.
Doing Business with DHL Express in the U.S.
18
We’ve Grown and Continue to Grow
DHL Express U.S. has grown into
an over one billion dollar business...
In the U.S., our top customers include the U.S. Government
and many of the world's most recognized brands.
Shipment Volume Year-to-Year
U.S. Billed: Time Definite International
Shipments Per Day Growth
+18% +12% +10%
+23% +9%
…And we're still growing
2011 vs. 2010
2012 vs. 2011
2013 vs. 2012
2014 vs. 2013
Doing Business with DHL Express in the U.S.
19
Making a Strong Case for your Global Express Shipping
We will keep doing the things that have driven our
success
• Clear and honest communication with customers
• Continued investment in enhancing service and
technology
• Ongoing investment in our people:
On-going training to maintain the highest
standards as the International Specialists
Continue to ensure every employee is
passionately committed to using their
international expertise to deliver world-class
service and our customers’ success
DHL Express has never been stronger shipping
to and from the U.S. – the place where it all
began back in 1969
The world is your marketplace, so let DHL Express U.S. show you the way
Doing Business with DHL Express in the U.S.