Post on 18-Jan-2017
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IMPLEMENTING
UNIFIED COMMUNICATIONS:
THE ESSAR EXPERIENCE…
6th November 2015
Presented By: Keyur DesaiVice President – IT, Essar
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About Me
NAME: Keyur Desai
EXPERIENCE: 14+ Years
ORGANISATION: Essar
OTHER ACTIVITIES: Rotarian, Harmonica Player, Avid Reader, Writer, Travel………etc.
BELIEF: “Life Help those, who help themselves.”….Robin Sharma
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AGENDA
ABOUT ESSAR
WIIFY
WHY UC
BUSINESS USE CASES & BENEFITS
HOW ABOUT SECURITY?
POINTS TO REMEMBER
Q&A
4 Mins
4 Mins
7 Mins
15 Mins
10 Mins
5 Mins
10 Mins
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ONE OF INDIA’S LARGEST INDUSTRIAL HOUSES
Essar Group
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OIL & GASCrude Refining Capacity:700K bpsd @ Vadinar296K bpsd @ Stanlow1400 retail outlets in India
POWER6700 MW capacity across 8 power plants in India & Canada
SHIPPING15 Vessels, 15 Onshore Rigs, 1 Semisubmersible and 2
BPO55,000 Aegis Employees56 Global Aegis Locations in 13 Countries
COMMUNICATIONThe Mobile Store: 700 Outlets90 Cities & Towns in India
REAL ESTATEEquinox Realty: 16 Million Sq. Ft under development
AGRI BUSINESSEssar Agrotech - well known for flowers, herbs and vegetables
PROJECTSValue-engineered EPC Solutions Specialized Equipment & Fabrication Facility
PORTS104 MTPA operational capacity54 MTPA under construction158 MTPA total capacity
MINING2bn tonnes of iron ore reserves27 MTPA pellet plants188 MT Coal reserves
METALS14 MMTPA steel-making capacity5 MMTPA processing and distribution capacity400+ branded retail outlets under Essar Hypermart
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ABOUT ESSAR
WIIFY
WHY UC
BUSINESS USE CASES & BENEFITS
HOW ABOUT SECURITY?
POINTS TO REMEMBER
Q&A
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ABOUT ESSAR
WIIFY
WHY UC
BUSINESS USE CASES & BENEFITS
HOW ABOUT SECURITY?
POINTS TO REMEMBER
Q&A
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People used PCs to get things done.
IT’s role was to make sure things worked right.
The boundaries between work and life were clear.
Once Upon a Time…
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So I can work the way I want to work
My PC
Work from home PC
Bring your own PC
My devices
Smartphones
Slates & tablets
My apps
Social networking
Cloud apps
And Now !!
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Technology Advancements
Lack of Integration
Employee Preference
Users Taking Matters Into Their Own Hands
Shift to People Centric Approach
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Find Me, Follow Me
Call My Phone
Different Users, Different Styles, Different Workspaces
See Me, Contact Me, Meet
Me Online
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Work is no longer a confined place @ Essar
So it ensures…
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One of the first in industry to release BYOD policy to support
UC effectively
More than 200 VC Endpoints across the
Essar Offices
Global VOIPOver 14 Countries& 115 Locations
Integrations with Legacy Systems at various
locations
More than 15k active users of UC application on
various devices
Single number Audio Conference facility
SIP integration with Tetra for Remote VOIP connectionsMore than 60% reduction in
overall Travel Expenses
Facebook fans – 273%YouTube views – 30%
Negative Tweets – 26%
UC integrated with Social Media
UC Facts @ Essar
VOIP Facility on Private Aircrafts, Oil-Rigs and Ships
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ABOUT ESSAR
WIIFY
WHY UC
BUSINESS USE CASES & BENEFITS
HOW ABOUT SECURITY?
POINTS TO REMEMBER
Q&A
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Mobile Executives
Single VOIP Number
Reachability
Seamless VOIP using 3G, Wi-Fi
Connection
Video Conferencing –On the Move
Secured Access to Business
Critical App
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Project Collaboration
Share Document Real Time
Real Time Decision Making
Expertise Locator,
Presence, IM
Voice and Video
Conferencing
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Remote Plant Areas
Tetra Integration
with SIP Platform
Robust phone with UC facilities such as Conferencing, VOIP Communication
availability at critical locations
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HR Workflow
Interactive Training
Efficient Remote Worker
Management
Online HR Interviews
Low Cost and more effective
Town Halls
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Technical Support Desk
Easy Remote Connection
Seamless Escalation from
IM to Voice
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Improved User Efficiency and Productivity
Better and Faster Customer Service
Dynamic Growth with Social Media
and Analytics
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30%20%
Savings on STD/ISD cost with Global Voice CUG
usage
Savings on International Roaming and Travel Cost
Savings on traditional Hard phones
40%
STD / ISD Savings Roaming & Travel Cost Hard Phones Reduction
Cost Savings through VOIP/ UC
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ABOUT ESSAR
WIIFY
WHY UC
BUSINESS USE CASES & BENEFITS
HOW ABOUT SECURITY?
POINTS TO REMEMBER
Q&A
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VirtualizationMore than 15k users
VBPVideo Firewall for a Secured Conferencing
SBC Redundant Setup in hot failover mode
Secured Wi-FiCentralized solution to cater more than 70 global offices of Essar in secured way
MDMRemote Device and Application Management
Secured Mobile VOIPMore than 2k usersSSL VPN More than 7k users
Data boxSecured data storage and sharing solution
Security Layer for UC
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ABOUT ESSAR
WIIFY
WHY UC
BUSINESS USE CASES & BENEFITS
HOW ABOUT SECURITY?
POINTS TO REMEMBER
Q&A
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People Training and Culture Building
Integration of systems,
Evaluation and Technology selection
Secured Network for a “Risk free UC”,
Efficient Monitoring for optimization
Points to Remember !!
Know Your Environment
Have Business Cases Ready
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It’s a Journey…!!
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ABOUT ESSAR
WIIFY
WHY UC
BUSINESS USE CASES & BENEFITS
HOW ABOUT SECURITY?
POINTS TO REMEMBER
Q&A
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THANK YOU
For further details, please contact us at
Email : dobig@tatadocomo.comCall : 1800 266 1800 Visit : www.tatadocomo.com/business