What's Your Road to Unified Communications & Collaboration?
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Transcript of What's Your Road to Unified Communications & Collaboration?
What's Your Road to Unified Communications & Collaboration? PLAN HOW TO MAKE IT EASIER FOR EMPLOYEES TO COLLABORATE FROM EVERYWHERE.
Businesses need to collaborate
According to a McKinsey study:
of executives believe collaboration is critical to growth
describe their organization as "e�ective" at collaboration
80% 25%
Unified communications (UCC) enables collaboration through:
A SIP platform that permits easier access to multiple high-value services
Rich presence information
Mobile
Audio, video and Web conferencing
Cloud-enabled contact centers
And the market for UCC is growing:
81% 78%
$22.8 billion2011
$61.9 billionBy 2018
of IT decision makers have the budget to implement at least some
components of UCC
of UCC decision makers have a strategic plan for at least some components of UCC
UCC has the attention of IT decision makers:
Is your business still using time-division multiplexing (TDM)?
NOYES
The bad news: your money and resources are supporting old gear.
Your next stepEvaluate your voice infrastructure and build a business case for session initiation protocol (SIP)
The good news: You can bring SIP to your TDM locations without buying additional equipment
Your next stepExplore SIP trunking
Is your business using a hybrid SIP/TDM environment?
YES
Has your business already deployed SIP?
NO
YES
The good news: You built the foundation you need
Your next stepExplore SIP trunking
SOURCES
McKinsey: http://bit.ly/1luZgz9
Dimension Data: http://bit.ly/1kONLj0
Transparency Market Research: http://bit.ly/1coqtky